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Senior Applications Analyst - Epic Ambulatory

dstaffHouston
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Experience Expectations:I. Uphold the I CARE values: - Integrity: Maintain honesty and ethics in all actions.- Compassion: Recognize the holistic needs of individuals.- Accountability: Take responsibility for actions.- Respect: Treat everyone with dignity and value.- Excellence: Aspire to be a model of quality and service. II. Emphasize patient/customer safety. III. Deliver personalized service adhering to service standards. IV. Ensure exceptional experiences by utilizing positive communication techniques. V. Actively engage with patients/customers to meet their needs.

About the job

The Senior Applications Analyst specializing in Epic Ambulatory plays a crucial role in delivering expert-level support and configuration for assigned applications. This position involves assisting, training, and providing support to customers and junior analysts in the operation and management of systems. Additionally, the Senior Applications Analyst mentors junior team members, enhancing their skills and knowledge. Collaborating with stakeholders across all levels of the organization, the analyst works to improve understanding of available tools to boost operational efficiencies. This role also entails leading troubleshooting efforts, managing changes, and ensuring the high-quality delivery of application availability.

Key responsibilities include overseeing application administration, contributing to budgeting and project management, and ensuring that IT services align with organizational goals and values. As a vital part of the team, the Senior Applications Analyst embodies the I CARE values of Integrity, Compassion, Accountability, Respect, and Excellence, focusing on patient/customer safety and delivering exceptional service.

About dstaff

dstaff is a leading healthcare provider dedicated to improving patient outcomes through innovative technology solutions and exceptional service. We are committed to fostering a supportive work environment that emphasizes professional development and staff well-being.

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