Senior Associate, Client Solutions

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, recognized for its innovation in the legal sector. Backed by prestigious venture capitalists and featured in Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' and Inc. 5000 for the 'Fastest Growing Companies in America', Luminance is transforming the global legal industry.The Client Solutions Engineer position provides an exceptional opportunity to work collaboratively across Sales, Product, and Customer Success teams, enhancing our clients' technical capabilities to harness the full potential of Luminance. This role is committed to delivering a premier technical experience for Enterprise clients, facilitating quicker and smoother integrations with our platform. The perfect candidate will possess a unique blend of customer-centric skills and a solutions-oriented approach, guiding clients on optimal integration strategies and the solutions available to expedite their success. An exciting aspect of this role involves the development of scalable resources, including reusable toolkits, SDKs, and comprehensive documentation tailored to developers' needs.As a Client Solutions Engineer, you will gain deep insights into our AI platform and its effective integration into various customer systems. You will engage closely with both prospective and existing clients, offering expert advice and support to ensure a smooth and efficient integration process. Collaborating with Account Executives, Product Specialists, and Customer Success Managers, you will play a pivotal role in transforming prospects into delighted, long-term clients.

The Associate, Client Solutions role is pivotal in connecting leading industry professionals with the world’s foremost financial investment firms, professional services companies, and corporations. This position involves clearly articulating the value of working with GLG and onboarding industry experts into our exclusive GLG Network. You will play a critical role in managing relationships with new Network Members while facilitating collaboration with our Client Solutions team.Demonstrate exceptional workflow management skills and thrive in a dynamic, fast-paced environment while multitasking across various projects. We seek curious and communication-oriented individuals excited to engage with industry leaders, whether through effective presentations or crafting professional biographies.Identify and establish consulting relationships with business executives and industry experts tailored to meet our clients' highest priority inquiries.Expand the GLG Network by strategically recruiting key opinion leaders through targeted campaigns, leveraging industry lists, associations, referrals, and established relationships.Initiate discussions with prospective industry leaders when necessary, capturing vital data within GLG’s comprehensive profile management systems.Assess client needs and fulfill time-sensitive research requests by analyzing inquiries and pinpointing ideal target populations.Gain an understanding of clients' research workflows and objectives, partnering with client-facing colleagues to enhance GLG client relationships and employing best practices in expert engagement.Develop a robust understanding of GLG's core industry sectors to elevate project and service quality, while remaining aware of broader industry trends and dynamics relevant to expert recruitment and client servicing.Contribute to various initiatives aimed at building and maintaining the GLG Network.

Hello!We are ServiceRocket, a globally recognized technology-enabled services company based in Palo Alto, California. Our mission is to be the most dependable partner in driving your growth. At ServiceRocket, we are dedicated to nurturing every Rocketeer and earning the trust of each client.With over twenty years of experience, we’re here for you.Why Choose ServiceRocket? - More than two decades of expertise in tech services, partnering with industry leaders.- Our diverse community of Rocketeers upholds our values and fosters collaboration, reflected in our 4.7 Glassdoor rating.- We boast a vibrant culture! Join a fun and inclusive workplace that promotes both your professional development and personal wellness.- We are celebrated for our innovation, impact, and exceptional customer service, recently being awarded the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence.Explore our website to discover more about our Rocketeer Nation.As a Project Manager specializing in Client Solutions, you will oversee multiple intricate customer projects to ensure successful delivery against project objectives. You will excel in collaborating with project teams and stakeholders to strategize, execute, monitor, and complete projects that exceed customer expectations.Key Responsibilities - Oversee resources, budgets, timelines, quality, risks, milestones, and other constraints.- Collaborate with customers and internal leadership to resolve blockers and risks while providing updates on project health.- Contribute to the definition and enhancement of project management processes and guidelines.- Facilitate delivery across organizational boundaries.- Create, share, and present performance reports that provide valuable insights into our capacity and commitments.- Work closely with business stakeholders to transform their needs into well-defined projects and backlogs, including identifying potential new projects with additional services.

Role overview OpenAI is hiring a Regional Client Partner for Advertising Solutions in Sydney, Australia. This position plays a key part in designing and carrying out advertising strategies for clients throughout the region. The main goal is to help clients achieve their business objectives and enhance their brand visibility through campaigns tailored to their needs. What you will do Partner with clients to create and refine advertising campaigns that support their specific goals. Apply data and analytics to guide campaign recommendations and track performance. Work closely with colleagues from various teams to provide effective advertising solutions. Assist clients in strengthening their brand presence within the market.

Who is Quantium?Quantium is a global leader in data science and artificial intelligence, established in Australia in 2002. With a diverse team of over 1,200 professionals across 14 locations, we provide a distinctive blend of product and consulting services that empower businesses to harness the full potential of data and analytics. We partner with some of the world's largest corporations to build a smarter, more insightful future.Join us in a pivotal senior leadership role, where you will drive AI innovation and client success. As the Executive Manager of Technical AI Client Solutions, you will oversee a portfolio of AI projects from inception to completion, acting as a trusted strategic partner for our key clients. Your leadership will inspire a high-performing team of Technical AI Client Solutions Leads, empowering them to take ownership of their projects while you provide guidance and maintain strategic oversight across the portfolio. This position is central to Quantium's mission of delivering transformative AI solutions on a large scale. How will you create impact? Portfolio Leadership: Define and implement strategic direction for a diverse portfolio of AI solutions, ensuring successful business development and client handover.Client Partnership: Cultivate and maintain senior client relationships, serving as a reliable strategic partner and escalation point for C-suite stakeholders regarding solution direction and business outcomes.Technical Oversight: Guide data science and engineering teams in delivering cohesive, production-ready solutions, assessing technical approaches and making key decisions on AI/ML methods, data pipelines, and cloud architectures (AWS, Azure, GCP).Solution Quality: Collaborate with clients and technical teams to define requirements and acceptance criteria, balancing cost, speed, and technical excellence to ensure robust and scalable delivery.People Development: Foster a culture of growth and development within your team, ensuring they are equipped to excel in their roles.

Join the Sentry TeamAt Sentry, we believe that poor software is all too common, and we are committed to changing that narrative. Our mission is to empower developers to create high-quality software more efficiently, allowing everyone to enjoy the advantages of technology.With over $217 million in funding and more than 100,000 organizations trusting our vision, we are crafting tools for performance and error monitoring that enable industry giants like Disney, Microsoft, and Atlassian to minimize bug fixes and maximize product development.Embracing a hybrid work model, Sentry encourages collaboration across our global hubs, designating Mondays, Tuesdays, and Thursdays as in-office days. If you're passionate about building solutions that enhance the digital experience, we invite you to contribute to the evolution of software monitoring tools.About the Role:This pivotal Solutions Engineer role is essential to our growth in the region, focusing on post-sales technical partnerships and long-term customer satisfaction. As the first dedicated technical resource in your area, you will shape our regional post-sales engagement strategy and establish Sentry’s presence.You will benefit from an established customer base of notable organizations such as Canva, Coles Supermarkets, Air New Zealand, and Leonardo.Ai, providing a solid foundation for fostering deeper adoption and supporting complex implementations. Collaborate with engineering leaders and platform teams, acting as a trusted advisor to ensure Sentry is seamlessly integrated into their development processes.This role demands high autonomy, ownership, and technical expertise. You will work closely with customers to guide architectural decisions, resolve complex challenges, and convert user experiences into actionable insights for our product teams. Internally, you will collaborate with Product, Support, and Engineering to advocate for customer needs and enhance our post-sales technical engagement. As our footprint expands, you will have the opportunity to define and scale the regional solutions engineering function.Key Responsibilities:Identify customer pain points and objectives, translating them into effective implementation and onboarding strategies that demonstrate business value.Create best practices, educational resources, and content regarding error and performance management and the Sentry product.

Join our dynamic team as a Technical Solutions Engineer at Arista Networks, where you will play a crucial role in delivering innovative solutions to our clients. You'll engage with customers to understand their technical needs and provide tailored solutions that enhance their operational performance. This position offers a unique opportunity to work at the intersection of technology and customer service, ensuring that our clients achieve their desired outcomes.

Notion is hiring a Solutions Engineering Manager for the APAC region, based in Sydney. This position leads a team of engineers focused on delivering solutions to clients across Asia-Pacific. Role overview The Solutions Engineering Manager guides a group of engineers, supporting their development and ensuring the team delivers results for customers. Collaboration with cross-functional partners is central to the role, as is working to improve Notion’s product offerings for the region. What you will do Lead and mentor a team of solutions engineers Work with teams across product, sales, and customer success to address client needs Drive initiatives that enhance customer satisfaction and support regional growth Impact This role shapes strategic initiatives for Notion in APAC, helping set direction and supporting the company’s expansion in the region.

Role Overview Vanta is hiring a Solutions Engineer based in Sydney, supporting the Asia-Pacific region. This role combines technical know-how with strong communication skills to help clients reach their security and compliance targets. What You Will Do Collaborate with sales and product teams to guide customers through the sales process Provide technical support and clear explanations of Vanta’s solutions Work directly with clients to understand their needs and recommend effective approaches Ensure a high standard of service at every stage of customer engagement Location This position is based in Sydney, Australia, with a focus on clients across the Asia-Pacific region.

Role Overview Appian Corporation is hiring an Associate Solution Engineer in Sydney, Australia. This role works within a collaborative engineering team focused on improving how organizations run their operations. The position centers on building software applications that address client needs. What You Will Do Work with cross-functional teams to design, implement, and support software solutions Apply technical skills to solve real business challenges for clients Contribute to the creation of applications that help organizations operate more efficiently

Join Our Innovative TeamAt Q-CTRL, our Quantum Control Solutions team delivers unparalleled technical expertise to drive customer success in quantum computing. We engage deeply with industry and government partners, transforming complex customer challenges into practical quantum solutions through advanced algorithm design and implementation. Collaborating closely with clients, we model realistic scenarios to maximize value and impact.Your OpportunityAs a Senior Solutions Engineer, you will leverage Q-CTRL’s cutting-edge product suite to develop tailored solutions that address various customer-driven challenges across diverse quantum technology platforms. Your role will be pivotal in bridging the gap between customer needs and innovative quantum solutions.

Join Vanta as a Solutions Engineer focusing on the expansion of our services in the APJ region. In this role, you will leverage your technical expertise to support our clients in optimizing their compliance and security processes. You will work closely with sales teams to identify customer needs and provide tailored solutions, ensuring a seamless integration of our offerings into their operations.

Join Canva as a Senior Engineering Manager in our Business Solutions Engineering team! In this pivotal role, you will lead a talented group of engineers to develop innovative solutions that empower businesses to thrive using our platform. Your expertise will guide the team in delivering high-quality software products while fostering a culture of collaboration, creativity, and continuous improvement.

Starling Bank stands as the UK’s premier digital bank, dedicated to revolutionizing the banking experience for over 4 million customers across the UK. With a workforce surpassing 3,000 in our UK offices, we harness the power of technology to empower individuals in managing their finances in innovative ways. Welcome to our dynamic entity, Engine by Starling.Engine by Starling operates as our software-as-a-service (SaaS) division, conceived from the technology that drives Starling Bank. Over a year ago, we launched as an independent business, aiming to partner with leading banks globally that aspire to establish high-growth ventures using our technology.This cutting-edge SaaS platform is now available to financial institutions worldwide, empowering them to leverage the innovative digital features and streamlined back-office processes that have contributed to Starling's remarkable success.At Engine by Starling, we place our technologists at the core of our mission, promoting a fast-paced environment focused on innovation and disruptive technology within the fintech landscape. Our flat organizational structure encourages decision-making autonomy, fostering collaboration and creativity in every project. In our supportive culture, help is always within reach as we work together towards shared goals.To excel at Engine, you must be a self-motivated individual who takes ownership of your responsibilities. This includes building and designing solutions, sharing knowledge with peers, and ensuring that all processes are efficient and productive, ultimately delivering exceptional results for our customers. Our guiding principles are rooted in five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe embrace a hybrid work model at Engine, preferring team members to be within a commutable distance from our Sydney office in the CBD for enhanced collaboration.About the RoleAs a Senior Solutions Engineer, you will leverage your expertise in Engine's technology and architecture to articulate our product offerings, identify client needs, and assist in designing tailored solutions. You will be engaged in both the sales and delivery phases of projects, and ensure ongoing client success by collaborating with various teams across Technology, Delivery, Product, Client Success, and Business Development.

About Checkout.com Checkout.com powers digital payments for well-known brands including eBay, ASOS, Klarna, Uber Eats, and Sony. The company focuses on making online checkouts smooth and efficient, supporting billions of transactions each year with a global infrastructure. Clients rely on Checkout.com to handle the technical and regulatory details of payment processing so they can focus on growing their businesses. With 19 offices worldwide and headquarters in London, Checkout.com fosters an inclusive culture that values innovation. Every team member has the chance to shape the future of fintech. Role Overview: Sales Solutions Engineer (Sydney) This role calls for a proactive, results-oriented person who enjoys working in an entrepreneurial setting and consistently meets or exceeds targets. What You Will Do Work closely with the Commercial team to present Checkout.com’s products, solutions, and services to potential clients, supporting efforts to win new business. Act as a key resource for the Sales team on product, payment, regulatory, and technical topics. Review merchant requirements and technical specs, match them with Checkout.com APIs and products, and develop solution designs and internal documentation. Run product demonstrations, build payment flow presentations, and create proof of concepts tailored to client needs. Offer expert advice on Payment Performance metrics, including Acceptance Rate, Fraud Prevention, Tokenization, and a range of Payment Methods. Handle all technical communications with merchants from the first conversation through meetings and workshops, continuing until deals are closed. Represent Checkout.com’s products for the ANZ region, working with central product leaders to discuss roadmap priorities and market needs.

Join our dynamic team as a Principal Frontend Engineer to lead the development of our innovative Client Platform. In this role, you will leverage your deep expertise in frontend technologies to create exceptional user experiences. Collaborate with cross-functional teams to define and implement technical solutions that drive our product vision forward.

Join Zip as an Enterprise Solutions EngineerAt Zip, we redefine enterprise procurement through our AI-driven platform, designed to empower both humans and intelligent agents. Our innovative approach streamlines procurement processes across teams, tools, and suppliers, enabling businesses to accelerate their innovation while optimizing resource allocation.Trusted by premier enterprises such as T-Mobile, OpenAI, AMD, Mars, and Dollar Tree, Zip has facilitated over $8 billion in savings and managed more than $500 billion in spend. Our team comprises industry leaders from renowned companies like Apple, Airbnb, and Meta, alongside former procurement executives from United Health, Sanofi, MGM Resorts, and NASA.With substantial backing from top-tier investors like Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has successfully raised $371 million, achieving a valuation of $2.2 billion. Our accolades include recognition from Forbes Fintech 50, Fast Company’s Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.Your RoleAs an Enterprise Solutions Engineer at Zip, you will serve as the key technical contact during the pre-sales process. Your mission is to advocate for Zip, guiding prospective clients to understand how our solutions can address their unique challenges and integrate seamlessly within their procurement and technology ecosystems. You will collaborate closely with account executives and sales managers to facilitate successful deal closures.In this role, you will act as a trusted advisor, instilling confidence in prospective customers that Zip can meet their needs. You'll also play a critical role in communicating customer requirements to our post-sales consultants, ensuring smooth implementation. As a subject matter expert, you will provide essential feedback to influence product development and enhance the effectiveness of our sales strategies.Embrace your innovative problem-solving skills to contribute to customer solution development and foster the growth of our pre-sales organization. Your insights will be vital as we continue to adapt and improve our sales methodologies.Your ResponsibilitiesSupport Zip’s sales initiatives by engaging in customer-facing discussions, conducting needs assessments, showcasing our solutions, addressing inquiries, and overcoming objections to demonstrate the value of choosing Zip.Take ownership of customer inquiries, including follow-up questions, demonstrations, RFx, and IT security questionnaires.

Join Cloudflare as a Senior Solutions Engineer in Sydney, where you'll play a pivotal role in crafting innovative solutions for our diverse clientele. As a key member of our engineering team, you will leverage your technical expertise and problem-solving skills to deliver exceptional customer experiences. Collaborate with cross-functional teams to drive the adoption of our cutting-edge technologies while ensuring customer satisfaction.

Role overview The Senior Solutions Engineer at Airwallex in Sydney plays a key role in designing and delivering solutions that meet a variety of client needs. The position involves close collaboration with teams across the business, with a focus on building customer experiences that are both effective and scalable. What you will do Engage directly with clients to gather and clarify detailed requirements Create solutions tailored to specific client challenges Present technical proposals to stakeholders, ensuring both technical aspects and business value are communicated clearly Apply technical knowledge and problem-solving skills to help drive successful project delivery Location The role is based in Sydney, Australia.