Position has been filled
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Senior Associate, Client Solutions

On-site Full-time
Position filled

Experience Level

Mid to Senior

Qualifications

We seek candidates who possess strong analytical skills, excellent communication abilities, and a proven track record in client management. A Bachelor's degree is preferred, along with a passion for delivering superior client solutions and the ability to thrive in a fast-paced environment.

About the role

Gerson Lehrman Group (GLG) is seeking a Senior Associate to join the Client Solutions team in Seoul. This role supports the Financial Services segment, working directly with client firms to address their research needs. The Senior Associate designs and delivers customized research projects, builds client relationships, and collaborates with sales and product teams to ensure high-quality service.

Key Responsibilities

  • Coordinate timely and informative interactions between GLG experts and clients, helping clients make informed decisions.
  • Grow revenue by deepening relationships with existing clients and identifying new business opportunities.
  • Manage a portfolio of complex clients, serving as a thought partner to design and execute custom projects such as consultations, surveys, and special initiatives.
  • Work with Research, Sales, and Product teams to suggest and implement new ideas for products and services that increase client engagement and revenue.

Membership Management

  • Deliver responsive, professional, and detail-oriented service to clients, setting a high standard within GLG.
  • Onboard new GLG experts and identify consulting opportunities for them, building strong relationships within the expert network.
  • Engage with senior executives at client firms to strengthen partnerships and foster long-term collaboration.

Compliance and Confidentiality

  • Use sound judgment to uphold GLG’s policies and procedures, ensuring the integrity of all client engagements.
  • Communicate the value of GLG’s compliance platform to clients and recommend improvements to enhance the experience for both clients and experts.

About Gerson Lehrman Group

Gerson Lehrman Group (GLG) is a leading expert network firm that connects professionals with industry experts to enable informed decision-making. Our mission is to provide organizations with the insights they need to succeed, leveraging a vast pool of expert knowledge.

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