Senior Associate, Client Solutions

JioAds brings marketers and millions of consumers together across India. People spend over seven hours daily on Jio platforms, giving advertisers direct connections through the Jio mobile network and JioFiber. The media portfolio includes JioTV, JioGames, JioChat, and JioCinema, creating many ways for brands to reach their audiences. First-party data powers …

JioAds connects brands with a vast audience across India, reaching hundreds of millions of consumers who engage with Jio platforms for over seven hours each day. Users access content and services through the Jio mobile network and JioFiber, interacting with platforms such as JioTV, JioGames, JioChat, and Jio Cinema. By leveraging first-party consumer insights, JioAds enables advertisers to reach audiences throughout every stage of the purchasing journey, both online and offline. The JioAds network covers a wide range of channels, including video, display, custom experiences, in-store touchpoints, digital out-of-home, audio, connected devices, and coupons. The company also partners with premium publishers to help them increase ad inventory revenue using formats like native, interstitial, pre-roll, and mid-roll ads. Technology and product teams based in India focus on solutions tailored to local business needs and growth. Role overview The Associate Director - Client Partner in Mumbai leads the revenue delivery process, turning client and agency demand into finalized business agreements. This role acts as a key bridge between JioAds and its clients, ensuring business objectives are met and relationships are maintained at a high standard. Key responsibilities Support the Sales team in achieving revenue targets. Represent JioAds as a market ambassador for assigned agencies and clients, building long-term strategies to position JioAds as a preferred partner. Stay updated on the digital ecosystem, industry analytics, and emerging trends. Drive both strategic and tactical initiatives to maintain a strong sales pipeline, proactively addressing challenges and ensuring operational excellence. Act as an individual contributor focused on maximizing revenue potential. Independently manage stakeholder relationships with minimal supervision. Collaborate with internal sales strategy and client teams to conceptualize and execute long-term agreements for assigned accounts.

Role Overview WPP Media is looking for a Client Partner in Mumbai. This role focuses on building and maintaining strong client relationships. The Client Partner works with teams across the company to deliver solutions that fit each client's goals and challenges. What You Will Do Develop and strengthen partnerships with clients Work closely with cross-functional teams to address client needs Help drive the growth and success of client brands through tailored strategies

About WPP MediaWPP is recognized as the trusted growth partner for the world’s most prestigious brands. By leveraging exceptional talent, reliable data, and strategic partnerships—unified through our innovative marketing platform, WPP Open—we empower clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media operates as WPP's AI-driven media unit, fusing media, data, and partnerships to provide expansive creative personalization. Through WPP Open and fueled by Open Intelligence, our clients gain clarity on the effectiveness of their media investments.For more information, visit wppmedia.com.About WPP MediaWPP stands as the creative transformation company, harnessing creativity to forge better futures for our workforce, the planet, our clients, and communities. For more information, visit wpp.com.WPP Media represents WPP’s global media collective, where media permeates every aspect of existence. We assemble the finest platform, talent, and partnerships to create endless avenues for growth. For more insights, visit wppmedia.com.At WPP Media, we advocate for the strength of our culture and team. It is this commitment that empowers us to deliver extraordinary experiences for our clients and each other. In this role, embracing WPP and WPP Media’s shared core values is essential:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.About Mindshare: A Leading WPP Media BrandMindshare is dedicated to delivering Good Growth for its clients. As “Growth Architects,” we stimulate growth that serves all stakeholders—beneficial for people, the planet, and business—by utilizing media with purposeful intent. This methodology fosters more significant connections with consumers, enhances brand trust, and yields better outcomes for all involved.Reporting of the roleThis role reports to the Principal Partner – Client Leadership.Three highlights of the role:You will...

About WPP MediaWPP is recognized as the premier growth partner for the world’s foremost brands. We leverage exceptional talent, reliable data, and strategic partnerships - all integrated through our innovative marketing platform, WPP Open - to assist clients in navigating through change, seizing opportunities, and achieving transformational growth.WPP Media operates as WPP's AI-driven media unit, seamlessly combining media, data, and partnerships to provide creative personalization at scale. Through the capabilities of WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more information, visit wppmedia.com.About WPP MediaWPP is the catalyst for creative transformation. We harness the power of creativity to forge better futures for our people, the planet, our clients, and our communities. To learn more, visit wpp.com.WPP Media encompasses WPP’s global media collective. In a landscape where media permeates every aspect of life, we unite the best platforms, talent, and partnerships to create boundless growth opportunities. For further details, visit wppmedia.com.At WPP Media, we cherish our culture and our people, which empowers us to deliver outstanding experiences for both our clients and each other. In this position, embracing the shared core values of WPP and WPP Media will be essential:Be Extraordinary by leading collectively to inspire transformational creativity.Create an Open environment by balancing people and client experiences, fostering trust.Lead Optimistically by championing growth and development to mobilize the enterprise.Reporting StructureThis position reports to: Principal Partner - Client LeadershipKey Highlights of the Role:1. Work with a rapidly growing client that encourages innovative approaches to traditional media.2. Develop a comprehensive understanding of cross-channel media strategies by engaging with a diverse and fast-evolving category.3. Act as an architect focused on delivering strong business outcomes through collaboration across teams, from offline to online planning, ideation, and execution.

About WPP Media WPP is a pioneering creative transformation company, harnessing the power of creativity to foster better futures for our people, the planet, our clients, and the communities we serve. Discover more at wpp.com. As WPP’s global media collective, WPP Media thrives in a landscape where media is omnipresent. We combine the finest platforms, talent, and partnerships to unlock limitless opportunities for growth. Learn more at wppmedia.com. At WPP Media, our culture and our people are our greatest assets. They empower us to deliver outstanding experiences for our clients and one another. In this role, it is essential to embody the shared core values of WPP and WPP Media: Be Extraordinary by leading collectively to inspire transformative creativity. Create an Open environment by balancing people and client experiences through trust. Lead Optimistically by advocating for growth and development to mobilize the enterprise. About Mindshare: A Leading WPP Media Brand Mindshare is dedicated to delivering Good Growth for its clients. As “Growth Architects,” we drive growth that benefits all stakeholders—better for people, the planet, and business—by engaging with media intentionally. This approach fosters deeper connections with consumers, enhances brand trust, and results in improved outcomes for all stakeholders. Role Summary and Impact Reporting Structure This position reports directly to the Principal Partner – Client Leadership (Cluster Lead). Top 3 Benefits of This Role: Work with the largest advertisers in the country. Lead strategic initiatives and integrated solutions. Thrive in a fast-paced environment that encourages agility and adaptability. In this role, your objectives will include:Within the first three months: Establish a leadership presence among key stakeholders on both the client and agency sides. Translate client needs into clear directives for Mindshare and GroupM resources managing the account. Become thoroughly acquainted with the client’s organizational structure, planning processes, marketing calendars, and stakeholder needs. Understand the Mindshare workflow and enhance collaboration with internal teams.

As a Client Partner at WPP Media, you will play a pivotal role in fostering strong relationships with our clients while driving innovative media solutions that lead to exceptional business outcomes. This position requires a visionary leader who can collaborate effectively across various teams to ensure that we not only meet but exceed client expectations.Your key responsibilities will include strategizing and executing client engagement plans, identifying growth opportunities, and acting as a trusted advisor to our clients. You will leverage WPP Media's extensive capabilities to provide tailored solutions that align with our clients' objectives.

This position is located at our Mumbai office in BKC. We welcome applicants from Mumbai. The role operates on a hybrid working model, requiring 3 days in the office and 2 days working from home.Job Summary:Overview of the Role: Client SolutionsGLG is the world's foremost B2B platform linking professionals with specialized knowledge. We connect countless clients to the largest global network of subject-matter experts across every sector, empowering informed professional decisions.We are on the lookout for Associates who are eager to learn and excel in delivering top-tier client service within a dynamic, performance-driven, meritocratic, and collaborative environment.As a key player in GLG's Insight Network, the world's most extensive and diverse source of hands-on expertise, Associates engage in high-paced communication, collaborating directly with leading professionals across various industries to meet client deliverables.The ideal candidate will exhibit natural curiosity, robust critical thinking abilities, and a competitive drive to advocate for clients. With these qualities, you will undergo our comprehensive onboarding and training programs, developing the necessary skills to thrive in your role. Over time, based on consistent performance, you will manage project lifecycles, interact frequently with prominent clients and experts, all while receiving continuous coaching and mentoring from your team to enhance your project management and communication skills.Key Responsibilities Include (but are not limited to):Recruiting new experts to join GLG’s Insight Network through targeted lead generation and timely outreach via phone, email, and other channels.Scheduling and confirming essential calls and meetings between GLG’s clients and Network Members, including coordinating all communications with your new recruits.Working closely with client-facing team members to broaden project scopes and enhance the recruiting population for successful client outcomes.Deepening your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.Learning and adhering to our compliance policies and procedures to maintain the integrity of client engagements.Proactively engaging with GLG’s Network Members to comprehend their expertise and assess their suitability for client needs.

The Associate, Client Solutions role at Gerson Lehrman Group (GLG) is based in Mumbai, following a hybrid work model with three days in the office at BKC and two days working remotely each week. GLG encourages applications from candidates currently residing in Mumbai. GLG operates a global B2B platform that connects professionals with subject-matter experts across a wide range of industries. The company’s network supports thousands of clients seeking informed decisions through direct access to expertise. Role overview Associates support GLG’s Insight Network by matching clients with the right experts for their needs. The position involves frequent communication and coordination with professionals from various sectors. New Associates join a thorough onboarding and training program, with ongoing coaching and mentorship. As experience grows, strong performers take on more project ownership, collaborating closely with both clients and experts. Main responsibilities Identify and recruit new experts for GLG’s network through targeted outreach (phone, email, and other channels). Arrange and confirm calls and meetings between clients and Network Members, handling all related communications. Collaborate with client-facing teams to refine project scopes and ensure the right experts are selected for each project. Develop knowledge of client strategies, industry sectors, and value chains to match the best experts to each request. Follow GLG’s compliance procedures to maintain the integrity of every client engagement. Engage with Network Members to understand their expertise and assess their fit for specific projects. Work model This position follows a hybrid schedule: three days per week in the Mumbai office and two days remote.

We are excited to announce an opening for the position of Associate Client Service Manager (ACSM) at NEC Software Solutions.Experience Required: 8-10 years in IT Client Service Management.Location: Mumbai, IndiaWorking Hours: UK Business Hours; On-Call Support.The Associate Client Services Manager plays a pivotal role in supporting the Senior Client Service Manager in the daily management of contracted services for designated customer accounts. This involves collaboration across various departments to ensure all services are delivered according to contractual Service Level Agreements (SLAs) and aligned with customer expectations. The Associate will serve as a primary contact for all service delivery escalations.Key Responsibilities:● Facilitate the transition of significant clients into Business As Usual (BAU) Service Operations.● Ensure that end-to-end services provided to customers function effectively and meet contracted service levels and quality benchmarks.● Develop and nurture customer and third-party relationships at all levels under the guidance of the Senior Client Service Manager to enhance customer satisfaction and align services with clients' IT/IS business strategies.● Assist in the preparation of monthly reports, including but not limited to Service Performance Reports and Service Credit calculations.● Participate in service establishment, contributing to the creation of deliverable documents.● Collaborate with the Senior Client Service Manager to document, monitor, measure, and enhance services delivered to customers through Service Improvement Plans.● Support the Senior CSM during escalations for service teams, collaborating with the Senior CSM and the customer to achieve optimal outcomes in line with contracted services.● Maintain excellent communication with customers, third parties, and internal service teams.● Aid the Senior CSM in ensuring acceptance of new or modified services into operation while managing ongoing service levels as per contract.● Comply with corporate policies, processes, procedures, and guidelines.● Engage in activities to minimize Service Credit liabilities through Service Improvement or Risk Management initiatives.● Serve as a deputy for the Senior CSM when necessary.Additional Information:The successful candidate must undergo security clearance. Continuation in this role is contingent upon successfully obtaining and maintaining the required clearance.

About WPPWPP serves as the trusted growth partner for the world's premier brands. By integrating cutting-edge media intelligence, data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel, we empower our clients to navigate change, seize opportunities, and achieve transformative growth. Discover more at WPP.com.About WPP MediaAs WPP’s global media collective, WPP Media is dedicated to harnessing the omnipresence of media to create boundless growth opportunities. We bring together the best platforms, talent, and partners, fostering an environment where creativity drives impactful results. For further information, visit WPPMedia.com.At WPP Media, our culture and people are our greatest assets, enabling us to deliver remarkable experiences for our clients and colleagues alike. Embracing WPP and WPP Media's core values is essential in this role:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.About Mindshare: A Leading WPP Media BrandMindshare is committed to delivering Good Growth for its clients. As 'Growth Architects', we aim for growth that benefits all stakeholders, utilizing media with intent to forge deeper connections with consumers and enhance trust in brands.

About WPPWPP serves as the trusted growth partner for the world's leading brands. We integrate cutting-edge media intelligence, data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel within a single entity—driven by exceptional talent and our innovative marketing platform, WPP Open. Our mission is to assist clients in navigating change, seizing opportunities, and achieving transformational growth. For more details, visit WPP.com.About WPP MediaAs the creative transformation company, WPP harnesses the power of creativity to forge better futures for our people, planet, clients, and communities. For more information, explore wppmedia.com.WPP Media represents WPP's global media collective. In a landscape where media permeates every aspect of life, we unite the finest platforms, talent, and partners to create boundless growth opportunities. Our culture and people are pivotal in delivering exceptional experiences for our clients and one another. In this position, embracing WPP and WPP Media’s core values will be essential:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open Environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.About Mindshare: A Leading WPP Media BrandMindshare is dedicated to delivering Good Growth for its clients. As 'Growth Architects,' we foster growth that benefits all stakeholders—enhancing the lives of people, the planet, and business—by employing media with intention. This methodology cultivates more meaningful connections with consumers, bolsters brand trust, and results in improved outcomes for all parties involved.Reporting StructureThis role reports directly to the Partner of Client Leadership.Key Highlights of the Role:1. Engage with the fastest growing FMCG client, presenting unique challenges and opportunities.

This position is located in our Mumbai office at BKC. We encourage candidates based in Mumbai to apply. This role operates under a hybrid work model, requiring three days in the office and two days of remote work.Job Summary:Overview of the Role: Client SolutionsGerson Lehrman Group (GLG) is the premier B2B platform that connects professionals with expertise. We facilitate connections between thousands of clients and the largest global network of subject-matter experts across various sectors, empowering informed professional decisions.We are seeking Associates who exhibit a passion for learning and a talent for delivering exceptional client service within a performance-driven, merit-based, and teamwork-oriented environment.As an Associate, you will play a key role in driving GLG's Insight Network – the world's most extensive and diverse source of firsthand expertise. Your responsibilities will involve dynamic communication and collaboration with leading professionals across industries to meet client needs.Ideal candidates will possess natural curiosity, robust critical thinking abilities, and a competitive spirit aimed at achieving client success. With these attributes, you will undergo comprehensive onboarding and training to cultivate the skills necessary for success in your role. Over time, based on your consistent performance, you will manage project lifecycles, engage frequently with high-profile clients and experts, while receiving ongoing coaching and mentorship from your team to enhance your project management and communication skills.Key Responsibilities Include (but are not limited to):Identifying and recruiting new experts to join GLG's Insight Network through targeted lead generation and outreach via phone, email, and additional methods.Coordinating and confirming essential calls and meetings between GLG's clients and Network Members, including scheduling calls with your newly recruited experts.Collaborating closely with client-facing team members to expand project scope and recruit populations to ensure successful client outcomes.Developing a comprehensive understanding of client strategies, industry sectors, and value chains to identify and vet the most suitable experts for client projects.Learning and adhering to our compliance policies and procedures to maintain the integrity of client engagements.Engaging proactively with GLG's Network Members to comprehend their expertise and assess their suitability for client projects.

About WPP MediaWPP stands as a reliable growth partner for the world's foremost brands. By leveraging exceptional talent, reliable data, and strategic partnerships, all integrated within our innovative marketing platform, WPP Open, we empower clients to navigate transformations, seize opportunities, and achieve remarkable growth.WPP Media, our AI-enhanced media operating unit, seamlessly integrates media, data, and partnerships to provide scalable creative personalization. With WPP Open and Open Intelligence at the core, clients gain clear insights into the effectiveness and impact of their media investments.For more details, visit wppmedia.com.About WPPWPP is the creative transformation company that harnesses creativity to foster better futures for our people, the planet, clients, and communities. Explore more at wpp.com.WPP Media is WPP’s international media collective, adept at creating endless growth opportunities by uniting top-tier platforms, talent, and partners in an ever-evolving media landscape. Discover more at wppmedia.com.At WPP Media, we celebrate our culture and our people, which drives us to provide outstanding experiences for our clients and each other. In this role, embracing WPP and WPP Media’s core values will be vital:Be Extraordinary by leading collectively to inspire transformative creativity.Create an Open environment by balancing people and client experiences through trust.Lead Optimistically by championing growth and development to mobilize the enterprise.Three highlights of this role:Gain comprehensive insights into the client's business and drive multi-media strategy.Expand your knowledge across traditional and digital media.Contribute to historic and award-winning campaigns.Our philosophy of Positive Provocation is supported by:A profound understanding of our clients’ businesses.The confidence to challenge conventional norms and drive innovation.

About WPPWPP serves as the trusted growth partner for some of the world’s most influential brands. We integrate cutting-edge media intelligence, innovative data solutions, world-class creativity, next-generation production, transformative enterprise strategies, and expert strategic guidance into a cohesive entity. Our exceptional talent leverages the WPP Open marketing platform to assist clients in navigating change, seizing opportunities, and achieving transformational growth. For more details, visit WPP.com.About WPP MediaWPP Media stands as the global media collective of WPP. In a landscape where media permeates every aspect of life, we unite the best platforms, talent, and partners to create limitless opportunities for growth. For more information, visit wppmedia.com.At WPP Media, we value our culture and our people. This commitment empowers us to deliver exceptional experiences for our clients and each other. In this role, embracing WPP and WPP Media’s shared core values will be essential:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.Life at WPP Media & BenefitsOur dedication to shaping the next era of media involves investing in our employees, ensuring they can produce their best work. We are equally invested in employee growth and responsible media investment. WPP Media employees have access to the global networks of WPP Media and WPP, allowing them to pursue passions, expand networks, and learn at the forefront of marketing and advertising. We offer various employee resource groups and frequently host in-office events to celebrate team achievements, share insights, and commemorate holidays and significant milestones.

About WPP MediaWPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.For more information, visit wppmedia.com.About WPP MediaWPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Join our dynamic team at AccorHotels as the Associate Director of Sales in Mumbai. In this pivotal role, you will spearhead sales strategies, build lasting relationships with clients, and drive revenue growth. Your leadership will inspire a talented sales team to achieve and exceed targets while ensuring unparalleled customer satisfaction.

About WPP MediaWPP serves as a trusted catalyst for growth for the world's foremost brands. Leveraging exceptional talent, reliable data, and renowned partnerships, we guide our clients through changes, capitalize on opportunities, and foster transformative growth via our innovative marketing platform, WPP Open.As WPP’s AI-powered media division, WPP Media integrates media, data, and partnerships to provide creative personalization at scale. Our clients benefit from unparalleled insights into their media investments through WPP Open and Open Intelligence.For further details, visit wppmedia.com.About WPPWPP is the creative transformation company dedicated to using the power of creativity to forge brighter futures for our people, our planet, our clients, and our communities. Learn more at wpp.com.At WPP Media, we believe in the strength of our culture and our people, which elevates us to deliver outstanding experiences for both our clients and each other. In this role, embracing WPP and WPP Media’s core values will be essential:Be Extraordinary by leading collaboratively to inspire transformational creativity.Create an Open environment by balancing people and client experiences with trust.Lead Optimistically by championing growth and development to mobilize the enterprise.

Role overview weekdayworks is seeking a Client Operations Associate based in Mumbai. This role centers on supporting daily client service activities and ensuring operations run smoothly. The position involves coordinating communications, tracking service requests, and contributing to process improvements. What you will do Coordinate with clients to maintain clear and timely communication Manage and follow up on service requests from start to finish Assist in identifying areas for operational improvement and support their implementation Requirements Strong communication skills Proactive problem-solving mindset Dedication to providing excellent customer support