Senior Automation Engineer, Customer Experience

Join Capco as a Control Automation Engineer and leverage your IT expertise to drive innovative solutions. In this role, you will work collaboratively within our teams to design, develop, and implement automation strategies that enhance our operational efficiency. Your problem-solving skills and technical knowledge will be crucial as you tackle complex automation challenges across various projects.

We are seeking a highly skilled and motivated Control Engineer to join our dynamic team. As a Control Engineer, you will play a pivotal role in designing, implementing, and optimizing control systems for a variety of applications. Your expertise will help ensure the efficiency and reliability of our engineering projects.The ideal candidate will possess strong analytical skills, a thorough understanding of control theory, and experience with automation systems. If you are passionate about engineering and looking to contribute to innovative projects, we would love to hear from you!

At NiCE, we embrace challenges and push our limits. We are a team of ambitious innovators dedicated to excellence, and we strive to set and surpass high standards. If you share our passion and drive, we invite you to explore an exceptional career opportunity that can ignite your professional journey.What does the role entail?The Senior Automation Engineer will play a crucial role in ensuring the quality and reliability of our web applications through a blend of manual and automated end-to-end testing. This position involves devising and maintaining scalable automation frameworks, implementing hybrid test strategies, and utilizing AI agents to enhance automation and increase test coverage. The role may require working in a US-shift model and demands close collaboration with cross-functional teams to resolve issues, integrate automation within CI/CD pipelines, and deliver high-quality product releases.How will you contribute?You will conduct thorough end-to-end testing of web applications using both manual methods and automated tools. Your responsibilities will include developing, improving, and maintaining automation frameworks with industry-standard tools and libraries, incorporating automated accessibility checks into CI/CD pipelines to uphold shift-left accessibility practices, and documenting your findings with precise, actionable defect descriptions and screenshots in our test management system (e.g., JIRA).You will analyze information, solve problems, and draw conclusions within your area of expertise. You will also create and execute automation end-to-end test cases for web applications along with data generation.As part of your role, you will handle tasks of varying complexity and maintain a solid understanding of subject matter theory and professional concepts, along with their applications. Continued training will be encouraged to enhance your technical and non-technical knowledge, adhering strictly to defined SDLC processes.

At NiCE, we embrace challenges without limitations. We push boundaries and aim for excellence in all that we do. Our ambition drives us to innovate and achieve the extraordinary. If you share our passion for high standards and a winning mentality, we invite you to explore a career opportunity that will ignite your passion.What does the role entail?The Specialist Automation Engineer plays a critical role in enhancing the quality and reliability of web applications through a blend of manual and automated end-to-end testing. This position involves designing and maintaining scalable automation frameworks, implementing hybrid test strategies, and utilizing AI agents to boost automation efficiency and expand test coverage. This role may follow a US-shift model and entails close collaboration with cross-functional teams to resolve issues, integrate automation into CI/CD pipelines, and ensure the delivery of high-quality product releases.How will you contribute?Act as a Subject Matter Expert for core components and ensure quality ownership throughout the product lifecycle. Develop and implement a test strategy and quality roadmap for complex web applications and integrated systems. Oversee automation infrastructure and integrate tests into CI/CD pipelines for seamless delivery. Lead automated data generation to enable robust, repeatable testing across various environments. Mentor junior and mid-level engineers to cultivate technical excellence and professional development. Enhance SDLC and STLC processes to achieve a balance between best practices and team agility. Conduct internal training and adopt industry trends to advance team capabilities. Manage critical production issue resolution and perform Root Cause Analysis (RCA). Analyze complex data to address technical challenges and derive informed conclusions. Serve as the R&D Point of Contact for QA metrics and KPIs. Collaborate with Product, UI/UX, Support, and R&D teams to align quality objectives.

Location: Pune, India Role Overview NiCE is seeking a Senior Automation Engineer to help ensure the quality and reliability of our distributed applications. This role blends manual and automated end-to-end testing, with a focus on designing and maintaining scalable automation frameworks. The position also involves using AI agents to strengthen automation processes and expand test coverage. What You Will Do Work closely with a cross-functional, distributed Scrum team focused on product development and support. Develop API, automation, and integration tests for products built to operate at cloud scale. Perform manual testing and build automation test suites for regression and new features. This includes verifying data in both applications and databases, as well as automating deployment and data generation tasks. Maintain and enhance the automated testing framework and related tests. Contribute to new feature development by sharing insights on system behavior, following the team’s “done” criteria. Support customer integration testing as needed. About NiCE NiCE values growth through challenge and strives for excellence. The team welcomes those who want to drive innovation and make a real impact in their careers.

As a QA Automation Engineer at tgs, you will leverage engineering principles in the design and development of software testing processes. Your primary responsibility will be to automate testing to detect bugs and issues before software is delivered to end-users, thereby guaranteeing product quality and reliability. You will also undertake additional tasks assigned by your manager or supervisor.

Join our dynamic team as a CSmart Automation Engineer in Pune! We are looking for a skilled engineer to design, implement, and maintain automation systems within our projects. You will collaborate with cross-functional teams to enhance our automation processes and ensure high-quality deliverables.

At NiCE, we embrace challenges that push boundaries. As ambitious game changers, we strive to excel and set the highest standards in our industry. If you're driven by innovation and eager to ignite your career, we have an exceptional opportunity for you.What does the role entail?The Senior Automation Engineer will play a pivotal role in assuring the quality and reliability of our web applications through a blend of manual and automated end-to-end testing. You will be tasked with designing and maintaining scalable automation frameworks, executing hybrid testing strategies, and utilizing AI agents to enhance automation efficiency and test coverage. This position may require working in a US-shift model, necessitating close collaboration with cross-functional teams to troubleshoot issues, integrate automation into CI/CD pipelines, and ensure the delivery of high-quality product releases.Your impact will be significant:Conduct thorough end-to-end testing of web applications using both manual methods and automated tools.Develop, refine, and maintain automation frameworks utilizing industry-standard tools and libraries, while integrating automated accessibility checks into CI/CD processes to uphold shift-left accessibility practices. Document findings with detailed defect descriptions and screenshots in our test management system (e.g., JIRA).Analyze information, solve problems, and draw conclusions within your professional domain.Create and execute automation end-to-end test cases for web applications, including data generation.Handle defined tasks of varying complexity.Demonstrate a solid understanding of subject matter theory and professional concepts, applying them effectively. Participate in training sessions to further enhance your technical and non-technical skills, while adhering to defined SDLC processes.

At NiCE, we embrace challenges and push the boundaries of innovation. As ambitious game changers, we strive for excellence in everything we do. We set lofty standards and consistently exceed them. If you share our passion for quality and innovation, we have an exceptional career opportunity that will ignite your passion and drive.What does this role entail?The Senior Automation Engineer is pivotal in developing, testing, and maintaining the NiCE CXone software platform. Your primary responsibilities will encompass all aspects of the NiCE CXone technology, including but not limited to test design and strategy for CXone products, automation of tests, conducting code reviews, resolving defects during the QA cycle, supporting the production environment, and collaborating with fellow developers in an agile team environment.How will you contribute?You will serve as a key senior QA professional within the R&D group, ensuring the highest quality of released content. Your role will involve reviewing new designs to identify potential quality issues and proposing viable solutions. You will actively engage in process inspection and improvement, monitor the team's tasks, and determine QA activities. Additionally, you will plan, define, and execute tests as part of your team's QA responsibilities while continuously analyzing the testing coverage across manual and automated tests. Monitoring both test and production environments and writing and maintaining end-to-end automated tests will also be part of your duties.

Role overview TransPerfect is looking for a QA Automation Engineer based in Pune, Mahārāshtra. This position centers on raising the quality of AI-driven products through hands-on deployment, configuration, and support of software solutions. The engineer will focus on finding opportunities to automate processes and putting those improvements into action. What you will do Support deployments of AI products by configuring new and existing client environments and resolving technical issues as they arise. Deploy and configure software across various environments when needed. Identify steps within software processes that could be improved through automation. Design and execute automated QA tests using scripts to verify product functionality. Test a broad range of components, including databases, systems, networks, applications, hardware, and software. Find bugs and quality issues during development, service delivery, or business operations. Install required applications and databases to support automation efforts. Collaborate with colleagues to determine how automation can make workflows more efficient. Gather requirements from teams and developers to design effective automation solutions.

Role overview The QA Automation Engineer at tgs in Pune plays a key role in supporting and improving AI product deployments. The position centers on configuring client environments, troubleshooting technical issues, and driving software quality through automation practices. What you will do Set up and configure client environments for AI products, handling both new and existing deployments as issues arise. Deploy AI software across different environments and manage the setup process from start to finish. Identify opportunities within software processes where automation can boost efficiency, and propose practical solutions. Develop and execute automated QA test scripts to verify software functionality and reliability. Test a range of systems including databases, networks, applications, hardware, and software to ensure quality standards are met. Detect bugs and other quality concerns during development, service delivery, or ongoing business operations. Install necessary applications and databases to support automation initiatives. Collaborate with team members to streamline workflows through automation. Work with teams and developers to gather requirements and design effective automation solutions. Location This position is based in Pune, Mahārāshtra, India.

Join Endava as a QA Automation Engineer and contribute to delivering high-quality software solutions for our clients. You will work alongside a passionate team, utilizing your expertise in automated testing to enhance our product offerings. Your role will involve designing, implementing, and maintaining automated test frameworks while collaborating with developers and other stakeholders to ensure seamless integration and deployment.

At Nice Ltd., we embrace challenges and strive to exceed our limits. Our ambition drives us to be game changers in the industry, and we are committed to winning with excellence. If you share our passion for innovation and excellence, we invite you to explore an extraordinary career opportunity that will ignite your professional journey.What does the role entail?As a Senior Automation Engineer Specialist, you will lead initiatives to enhance quality engineering through the development of scalable automation frameworks. You will implement an automation-first strategy throughout the software development life cycle (SDLC), collaborating closely with engineering, product, and DevOps teams to ensure high-quality releases. Your role will involve working with Professional Services, Cloud Operations, and Customer Success Management (CSM) teams to address customer issues based on priority.How will you contribute to our success?Define and implement QA strategies informed by risk assessments and production insights.Design and maintain robust automation frameworks using Python and Java.Enhance existing automation suites utilizing Robot Framework, Selenium, and Playwright.Promote shift-left testing methodologies across UI, API, and backend systems.Manage regression testing cycles and ensure the quality of releases.Integrate testing processes into CI/CD pipelines.Work collaboratively with Agile teams to provide quality metrics and insights.

Join our innovative team at metromakro as a Test Automation Engineer specializing in our cutting-edge AI platform. This role is perfect for those who are passionate about quality assurance and automation testing.As a Test Automation Engineer, you will be responsible for designing, developing, and maintaining automated test scripts to ensure the reliability and performance of our AI-driven solutions. Collaborate with cross-functional teams to identify test requirements and execute tests while documenting results and reporting issues promptly.

The Quality Assurance Automation Engineer is a skilled professional dedicated to enhancing software quality through innovative testing strategies. This role focuses on leveraging engineering principles to design and implement automated tests, ensuring that any bugs or issues are identified and resolved prior to software deployment. The ideal candidate will contribute to the overall quality assurance process, collaborating effectively with cross-functional teams to maintain high standards of software reliability and performance.

Senior Network Automation Engineer Experience: 8+ years (6+ years in Network Operations, 4+ years in Network Automation & SRE) About Us: Ensono is a pioneering hybrid IT services provider navigating the complexities of today's digital landscape. We empower our clients—some of the most innovative enterprises globally—by optimizing and modernizing their IT infrastructure. With nearly five decades of experience, we blend the stability of mainframes and mid-range servers with the agility of cloud solutions. Discover more about us at www.ensono.com. Job RoleThe Senior Network Automation Engineer will spearhead the design, operation, and automation of enterprise and data-center network solutions, ensuring high availability, reliability, and performance for our clients. This position integrates extensive network engineering expertise with Site Reliability Engineering (SRE) practices aimed at minimizing manual tasks, enhancing system resilience, and achieving service level objectives. Job Responsibilities- Design, develop, and maintain network automation solutions utilizing Ansible.- Automate provisioning, configuration, and operational tasks across enterprise and cloud networks.- Integrate automation processes with ITSM tools (e.g., ServiceNow) and databases (e.g., SnowFlake).- Collaborate effectively with clients, service owners, and engineering teams to deliver robust and reliable solutions. Mandatory Skills & Experience:- In-depth understanding of Site Reliability Engineering (SRE) principles.- Minimum of 6 years in network operations (routing, switching, TCP/IP).- At least 4 years of hands-on experience in network automation within production environments.- Proficient in Cisco routing and switching, F5 load balancing, and Palo Alto Firewalls.- Strong coding/scripting capabilities using Ansible.- Familiar with monitoring, logging, and alerting tools. Additional skills include experience with Python, Ansible, ServiceNow, and SnowFlake database. Good to have Skills:

At NiCE, we embrace challenges and continuously push our limits. We are ambitious, innovative, and driven to achieve excellence. If you share our mindset, we invite you to explore an extraordinary career opportunity that will ignite your passion.What does the role entail?The Senior Accessibility Automation Engineer plays a pivotal role in assessing digital products to ensure compliance with accessibility standards (WCAG), fostering an inclusive experience for all users, including those with disabilities. This position encompasses both manual and automated accessibility testing, the development of scalable automation frameworks, defect reporting, and providing strategic guidance to development teams based on WCAG 2.1 and 2.2 criteria.How will you contribute?Execute thorough accessibility testing of web applications utilizing both manual methods and automated tools.Analyze user interfaces against WCAG 2.1 and 2.2 success criteria, focusing on perceivable, operable, understandable, and robust principles.Conduct manual testing employing leading assistive technologies such as screen readers (JAWS, NVDA, VoiceOver, TalkBack), color contrast analyzers, screen magnifiers, and speech recognition software (Dragon).Design, enhance, and maintain accessibility automation frameworks using industry-standard tools and libraries.Integrate automated accessibility checks into CI/CD pipelines to promote shift-left accessibility practices.Document accessibility findings with clear, actionable defect descriptions, including screenshots and conformance levels in our test management system (e.g., JIRA).Collaborate with UI/UX designers, developers, and QA teams to ensure accessibility requirements are comprehended and integrated throughout the SDLC, fostering a shift-left approach.Validate accessibility fixes and confirm that new features do not introduce accessibility regressions prior to release.Assist in conducting audits for various applications within the CX suite.Create and maintain precise Accessibility Conformance Reports (ACRs) using the VPAT (Voluntary Product Accessibility Template) framework (Intl, EU, and US editions).

Join Eversana as an Automation Quality Assurance Engineer and play a key role in ensuring the quality and efficiency of our digital solutions. In this dynamic position, you will contribute to the development and execution of automated test strategies, ensuring that our products meet the highest standards of quality.

Join our dynamic team at Weblee Technologies as an Automation Tester / Test Engineer. In this role, you will be responsible for designing, implementing, and maintaining automated tests to ensure the quality of our software products. You will work closely with the development team to identify requirements, create test plans, and execute automated test cases.