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Senior Backend Engineer - Customer Engineering

On-site Full-time

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Experience Level

Senior

Qualifications

Qualifications:Proficient in Python and Django, with a strong understanding of relational databases like PostgreSQL and SQL. Experience in ETL processes, database design, and REST API development is essential. Familiarity with caching mechanisms (Redis), task queues (Celery), CI/CD practices, and cloud platforms (GCP, Kubernetes, Docker) is required.

About the job

Join our team as a Senior Backend Engineer in Customer Engineering!

At Level AI, we are reshaping customer interactions through innovative technology. Founded in 2019 and backed by Series C funding, our headquarters in Mountain View, California, is at the forefront of transforming contact centers into strategic assets through our AI-native platform. Our technology utilizes cutting-edge Large Language Models to extract invaluable insights from customer engagements, enabling businesses to enhance their customer experience and foster growth.

As a Senior Backend Engineer, you will play a crucial role in empowering contact center stakeholders with real-time insights that drive data-informed decisions. You will collaborate on high-impact projects alongside experts from top tech companies such as Amazon, Facebook, and Google. Expect a rewarding journey filled with learning, growth, and the opportunity to redefine possibilities in AI-driven enterprise applications. Ready to join us?

About Level AI

Level AI is an innovative company dedicated to revolutionizing customer engagement through AI technologies. Our platform provides actionable insights that empower organizations to enhance service levels and agent performance, making us a leader in the industry.

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