Senior Backend Engineer - Integrations Platform at Otter | Mountain View

About Us At Otter, we empower restaurateurs to thrive in the digital food delivery landscape. Our innovative platform is trusted by globally recognized brands like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly. We are passionate about enhancing the dining experience and simplifying online ordering for restaurants of all sizes. Your Role As a Backend Engineer, …

Staff Full Stack Engineer - Integrations Platform Location: Mountain View, CA About Us At CloudKitchens and Otter, we are redefining the culinary landscape by creating the ultimate "Operating System" for the food industry. Our Integrations Platform Team plays a crucial role in uniting restaurants with the diverse array of delivery apps (such as UberEats and DoorDash) and Point of Sale systems (like Toast and Square). We recognize that a robust backend is ineffective if it isn’t user-friendly. Therefore, we are seeking a talented Staff Full Stack Engineer to lead the Merchant Onboarding & Connection Experience. In this role, you will develop intuitive interfaces and orchestration layers that empower non-technical restaurant owners to securely connect, configure, and monitor their essential business tools independently. Your Role You will serve as a vital link between our intricate backend synchronization engines and our customer base. Your task will be to design a "Self-Serve" architecture that streamlines the integration of third-party services. Design the Connection Wizard: Create and implement comprehensive full-stack workflows that assist merchants in navigating complex authentication processes (OAuth2, API Keys, Credential Vaults) across numerous platforms. Develop Connection Health Observability: Construct user-centric dashboards that make the invisible visible. You will build real-time interfaces that elucidate why a menu synchronization failed or whether their POS is operational, translating complex backend error logs into easily understandable status indicators. Simplify Configuration Management: Develop dynamic, data-driven interfaces that automatically cater to the specific configuration needs of each new integration partner, eliminating the necessity for frontend code modifications for every vendor. Lead the Self-Serve Initiative: Transition the company from a manual, support-ticket-driven onboarding process to a fully automated, product-led experience. Technical Challenges You Will Overcome Resumable Workflow State: Menu publishing on a delivery platform is not a straightforward process; it requires validating numerous items, uploading images, and obtaining partner acknowledgment. You will need to architect a user interface that allows users to initiate a significant update, encounter a validation error, close their browser, and later return to rectify that specific error and resume the process.

About Us At Otter, we are redefining the restaurant experience by integrating technology with culinary passion. As a leader in the digital restaurant space, we empower restaurateurs to thrive in online food delivery. Our innovative solutions are trusted by renowned names like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly, helping them streamline operations, boost sales, and enhance customer satisfaction. Your Role Oversee the entire hardware lifecycle from conception to delivery across Otter’s diverse hardware portfolio, including POS systems, kiosks, kitchen displays, and lockers. Develop and maintain strategic vendor partnerships, shaping both short-term and long-term visions for hardware products. Ensure timely manufacturing and adherence to quality standards through comprehensive oversight of FATP processes and readiness protocols. Lead supply planning and optimization initiatives, conducting thorough analysis and facilitating alignment among stakeholders for all hardware products. Establish performance metrics and risk management systems that provide executive-level insights into supply chain efficiency and operational performance. Collaborate cross-functionally with Engineering, Product, Sales, Finance, Legal, Support, and Operations to translate business needs into actionable hardware plans and market readiness strategies. Act as the primary point of accountability for the hardware organization, ensuring efficient operations and scalability to support Otter’s growth ambitions.

About Us At Otter, we are revolutionizing the digital landscape for the food industry. As off-premise dining continues to surge, we equip restaurants with the essential tools to thrive amidst this complexity. Our mission is to help culinary operators simplify their processes, expand their reach, and provide memorable dining experiences for guests, no matter where they may be. Otter's platform serves food businesses of every scale, from beloved local eateries to expansive global chains. With our support, restaurants can concentrate on their passion: delivering delightful meals to their patrons. As they prosper, we are committed to making quality food more accessible, trustworthy, and affordable for all. Your Role As the Group Product Manager for our System of Record, you will spearhead the development of the definitive digital framework for the food industry. Your leadership will ensure the creation of the most comprehensive, precise, and timely source of information and workflows that empower restaurants and their partners. In this role, you will: Oversee and enhance the System of Record that governs vital restaurant entities such as Orders, Storefronts, and Menus. Develop platform features that facilitate smooth integrations with delivery platforms, POS systems, and various restaurant technology providers. Establish core data models, lifecycle processes, and business logic to guarantee accuracy, dependability, and uniformity within Otter’s ecosystem. Create developer-friendly tools – including APIs, SDKs, and integration monitoring – to ensure that both internal and external contributors can easily and securely build on the platform. Collaborate with engineering, design, operations, and go-to-market teams to deliver scalable and reliable solutions that meet the needs of both customer-facing products and internal workflows. Guide and mentor a team of Product Managers, setting clear objectives, fostering professional growth, and enhancing product excellence throughout the organization. Qualifications 8+ years of experience in product management, including a minimum of 3 years in a leadership role overseeing and developing Product Managers. A successful history of building and scaling platform or data products that demonstrate measurable reliability and significant business impact. A robust technical understanding of APIs, integrations, and data modeling; experience with data-intensive products or enterprise platforms is advantageous. A data-driven decision-maker with proficiency in SQL and analytical tools. Exceptional communication skills, able to clearly convey complex technical concepts to executives, engineers, and partners alike. Experience in restaurant technology and commerce is a plus.

Who We Are At Otter, we are passionate about transforming the restaurant industry through innovative technology. As a leader in online food delivery solutions, we empower restaurateurs to thrive in a digital landscape. Our commitment to enhancing the dining experience has earned the trust of thousands of restaurants globally, including renowned brands like Chick-fil-A, Ben & Jerry’s, and Eataly. Join us in our mission to simplify and streamline delivery operations for restaurants, ensuring they can focus on what they do best—creating unforgettable dining experiences. What You’ll Do As a pivotal member of our team, you will work on our Menu Platform, which serves as the backbone of menu management across various delivery channels and point-of-sale systems. Your contributions will directly impact the efficiency and effectiveness of operations for over 150,000 restaurants worldwide. Develop data-driven features that enhance dynamic menu operations. Engage in planning and strategy for internal tools and platforms. Design, implement, and rigorously test backend services using agile methodologies. Collaborate closely with cross-functional teams including engineering, product management, and customer support. Ensure high-quality code through meticulous writing, debugging, and maintenance across multiple projects. Architect scalable systems capable of handling large, distributed workloads. Enhance platform reliability, performance, and overall developer experience. Drive innovation and continuously explore new technologies.

About Us At Otter, we are revolutionizing the digital infrastructure that enhances the way food is served. In a rapidly changing market where off-premise dining is on the rise, we empower restaurants to simplify complexities, expand their businesses, and provide exceptional experiences to all guests, regardless of location. Our platform supports food businesses of varying scales, from local favorites to expansive regional and global chains. With Otter, restaurants can concentrate on their core passion: delivering outstanding cuisine to their patrons. As they prosper, we are committed to making quality food more accessible, dependable, and affordable for everyone. Your Role As the Product Manager for the Product Platform, you will take ownership of the essential components and services that underpin Otter’s operating system—the foundation that all product teams build upon. Your responsibilities will include: Strategizing the roadmap for user identity and access management, enhancing authentication, roles and permissions, SSO, and enterprise-level security. Expanding customer communication channels across SMS, email, and notifications, ensuring reliability, redundancy, and actionable analytics for both diner-facing and operator-facing processes. Leading enhancements to Otter’s platform experience, including navigation, shared UI components, shell performance, and API reliability. Developing and refining internal support tools, including agent workflows, AI-driven support, customer satisfaction feedback collection, and logging. Collaborating with engineering, design, and security teams to deliver efficient, reliable, and reusable platform services that accelerate the development efforts of all Otter’s product teams. Qualifications A minimum of 5 years of product management experience or its equivalent. Demonstrated success in delivering and scaling platform or shared services that cater to multiple products and teams. Strong technical proficiency in APIs, authentication/SSO, permissions, and distributed systems; capable of engaging deeply with engineering teams. Data-driven decision maker with expertise in SQL and analytics tools. Exceptional written and verbal communication skills; adept at presenting technical concepts to executive and cross-functional audiences. Why Join Us? Thriving Market: Focus on a $80 billion industry projected to exceed $500 billion by 2030 in the US. Transformative Impact: Play a vital role in reshaping the operations of restaurants in both online and offline sectors.

Role Overview Otter.ai is looking for a Frontend Engineer to join the team in Mountain View, CA. This role focuses on building and improving user interfaces for Otter.ai’s transcription services. What You Will Do Design and implement intuitive, accessible web interfaces Work closely with teams across engineering, product, and design to deliver features Help shape the user experience for a product used to improve communication Location This position is based in Mountain View, CA.

About Us At Otter, we are driven by a passion for food, people, and creating unforgettable experiences in the restaurant industry. As digital restaurateurs, we understand that embracing technology is essential to thrive in today's competitive landscape. Our mission is to empower restaurants globally to excel in online food delivery. Trusted by thousands of eateries—from cherished local establishments to prominent brands like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly—Otter provides a robust platform that enhances delivery business performance. Our solutions are designed to boost sales, minimize order errors, and streamline delivery operations. Your Role As a Backend Software Engineer focusing on our Menu Platform, you will play a crucial role in developing a high-impact, scalable solution that serves as the backbone of menu management for our clients. Your responsibilities will include: Developing data-driven features that support dynamic menu operations. Contributing to planning and strategy for internal tools and platforms. Designing, implementing, and testing backend services while adhering to agile methodologies. Collaborating across teams including engineering, product, and support. Writing, debugging, and maintaining high-quality code across various projects. Architecting scalable systems to manage large and distributed workloads. Enhancing platform reliability, performance, and developer experience. Fostering innovation and continuously exploring new technologies.

The OpportunityAre you a seasoned Senior Software Engineer specializing in Backend Infrastructure eager to drive significant advancements at the confluence of scalable web services and innovative AI technologies? Otter.ai is on the lookout for a skilled engineer to spearhead the creation, deployment, and management of web services and infrastructure that empower our AI-driven products and initiatives. In our vibrant engineering team, you will work hand in hand with AI researchers, product managers, and technology experts to deliver transformative solutions that enhance the experiences of professional end-users and enterprise clients across various sectors.Your ImpactUtilize your extensive expertise in Python to develop and refine backend systems that integrate seamlessly with machine learning and AI-driven functionalities.Design and implement robust business logic using web frameworks such as Django, ensuring compatibility with AI components and integration with MySQL.Architect scalable solutions using technologies like Nginx, Kafka, MySQL, Cassandra, Redis, and big data platforms to facilitate sophisticated AI models and workflows.Write reusable, efficient, and maintainable code that forms the backbone of our high-performance web services and supports real-time AI analytics.Collaborate closely with AI teams to enhance data pipelines, optimize model deployment, and ensure backend systems effectively support AI-based product features.Effectively communicate with stakeholders across various teams, articulating technical strategies related to AI-enabled infrastructure.

Join Moveworks as a Senior Manager, Core Platform, where you will lead the development of innovative solutions that enhance our core platform capabilities. You will work closely with cross-functional teams to drive strategic initiatives, optimize performance, and ensure the successful delivery of projects that align with our business objectives.

Join Databricks as a Senior Engineering Manager, where you will lead a talented team of engineers to innovate and enhance our cutting-edge data platform. You will play a pivotal role in driving engineering excellence and delivering high-quality solutions that empower organizations to harness the full potential of their data.

Join our innovative team at dev2 as a Backend Software Engineer. In this role, you will have the opportunity to work on cutting-edge technologies and develop scalable applications that make a difference. Your expertise will contribute to our mission of delivering high-quality software solutions.

At Commure, we are committed to revolutionizing the healthcare landscape. Our ambitious goal is to redefine the healthcare experience, establishing new benchmarks for care delivery and patient interaction across the industry. Our innovative suite of AI-driven solutions encompasses ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management, and more, all aimed at empowering providers and administrators to prioritize what truly matters: patient care.With healthcare expenditures exceeding $4.5 trillion and over $500 billion allocated to administrative costs annually, Commure is at the forefront of this transformation. We serve more than 500,000 clinicians across hundreds of care sites nationwide, facilitating over $10 billion in transactions and supporting more than 100 million patient interactions. With upcoming product launches and plans to expand into new care segments, we aim to transition from a pioneering innovator to the industry standard in the coming years.Commure has recently secured a position on Fortune’s Future 50 list for 2025, backed by top-tier investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. With over 300% year-over-year growth over the past two years, we are just getting started. The moment for AI-powered transformation in healthcare has arrived, and we are creating the technology to drive it. Join us in shaping the future of healthcare.About the RoleAs a key member of the Integration Team at Commure, you will play a vital role in supporting our core products—Revenue Cycle Management (RCM) and Scribe—by ensuring seamless data integration between our platform and over 40 Electronic Medical Records (EMRs). Your responsibilities will include extracting critical Encounter and Appointment data from multiple EMRs and, when necessary, inputting data back into these systems. This role is pivotal in ensuring the interoperability and smooth exchange of healthcare data via HL7, enabling providers to offer more efficient and accurate care while optimizing administrative workflows.This position is Hybrid, requiring presence at our Mountain View office three days a week.

The OpportunityJoin our dynamic team at Otter.ai as a Backend Software Engineer focused on product development. In this pivotal role, you will contribute to the creation and support of innovative AI-powered features. You will be instrumental in developing, deploying, and managing our web services and infrastructure that underlie our advanced AI capabilities. Collaborating with a talented engineering team, you will optimize systems aimed at enhancing user productivity through state-of-the-art functionalities powered by AI.Your ImpactLeverage your expertise in Python to develop technology that integrates seamlessly with our AI-driven products.Construct robust business logic using frameworks like Django and manage database integrations with MySQL to ensure a scalable AI infrastructure.Work closely with technologies such as Nginx, Kafka, MySQL, Cassandra, Redis, and big data platforms to efficiently process and manage AI workloads.Produce reusable, testable, and efficient code that supports and scales our innovative AI solutions.

About Matic RoboticsAt Matic Robotics, we are dedicated to transforming home life by introducing cutting-edge robotics technology. Each year, billions of hours are squandered on mundane household chores. Our mission is to reclaim that time, making home management effortless and efficient.Our flagship product, Matic, is an innovative floor-cleaning robot that combines advanced features akin to 'full self-driving' technology for homes. With real-time 3D mapping, adaptive path tracking, and an intelligent understanding of its environment, Matic operates seamlessly using only RGB cameras and on-device neural networks.We prioritize privacy; all data processing is conducted on the robot, ensuring that what happens in your home stays in your home.Our approach to home robotics mirrors the evolution of consumer electronics: starting with specialized devices and gradually evolving into more sophisticated solutions.At Matic, we foster a collaborative and hardworking culture focused on creating products that our customers truly value.Role OverviewBackend Software EngineerJoin our dynamic team as a Backend Software Engineer, where your contributions will have a significant and immediate impact. You will collaborate with cross-functional teams including software, mechanical, and electrical engineers to develop internal tools.Key ResponsibilitiesDesign and enhance internal tools that facilitate and optimize our production processes.Create robust systems in Rust to elevate manufacturing efficiency and reliability.Work collaboratively with Mechanical and Electrical Engineering teams to translate tooling requirements into functional solutions.Identify opportunities for tool creation and infrastructure improvements to enhance cross-team operations.Become a vital member of our compact software team.Qualifications2-5 years of experience in backend software development.Proficiency in Rust programming language.Strong problem-solving skills and attention to detail.A collaborative spirit and a passion for building innovative solutions.

The OpportunityAre you a seasoned Staff Software Engineer with a strong background in product development, eager to make a profound impact at the convergence of scalable web services and groundbreaking AI technologies? We are on the lookout for a skilled engineer to spearhead the development, deployment, and management of web services and infrastructure that empower AI-driven products and initiatives. As a vital part of our dynamic engineering team, you will collaborate closely with AI researchers, product managers, and technologists to deliver innovative solutions that revolutionize the experiences of end-user professionals and enterprise clients across a wide array of industries.Your ImpactUtilize your extensive experience in Python to develop and enhance backend systems that integrate seamlessly with machine learning and AI-driven functionalities.Design and implement robust business logic using web frameworks such as Django, ensuring compatibility with AI components and integration with MySQL.Architect scalable solutions employing technologies such as Nginx, Kafka, MySQL, Cassandra, Redis, and big data platforms to support sophisticated AI models and workflows.Craft reusable, efficient, and maintainable code that underpins our high-performance web services and bolsters real-time AI analytics.Work closely with AI teams to optimize data pipelines, enhance model deployment, and ensure backend systems effectively support AI-based product features.Communicate proficiently with stakeholders across multiple teams, articulating technical strategies related to AI-enabled infrastructure.

Join Moveworks as a Staff Software Engineer and play a pivotal role in enhancing our Core Platform. You will collaborate closely with cross-functional teams to design, develop, and implement innovative software solutions that drive efficiency and improve user experiences.

At Reliable Robotics, we are pioneering technology that enhances safety in aviation, aiming to save lives and transform the future of air transportation. Our automated aviation systems will facilitate a safer and more convenient way for goods—and eventually people—to traverse the globe. Our team is composed of dedicated engineers with diverse expertise in aerospace, robotics, and self-driving vehicles, all working together to bring this vision to life.As a Client Platform Engineer, you will play a pivotal role in our IT and Security team, contributing significantly to the evolution of Reliable Robotics' internal infrastructure and processes. Your responsibilities will involve building, deploying, and managing tools that enhance our operations. You will focus on automating existing systems to support standardization efforts, particularly concerning end-user facing endpoints.Key ResponsibilitiesIn this role, you will design and implement tools that cater to our internal business needs and uphold our standards. You will be engaged in creating and enhancing tools and their supporting infrastructures to elevate the daily experience of our users across the organization. This includes overseeing SaaS services, managing physical and cloud infrastructure to meet the requirements of various teams at Reliable Robotics. Additionally, you will identify opportunities for standardization and user experience improvement while training different teams, including IT/Security teams, to ensure redundancy when new tools are adopted.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world’s most trusted driver. Originating from the Google Self-Driving Car Project in 2009, we have tirelessly worked to develop the Waymo Driver—the world's most experienced driver™—to enhance mobility access and significantly reduce traffic-related fatalities. Our technology powers a fully autonomous ride-hailing service, with over ten million rides completed and more than 100 million miles driven autonomously across 15+ U.S. states.Our Hardware Engineering team is a dynamic, innovative group of electrical, mechanical, reliability, software, and vehicle engineers. We design, construct, and refine the products that serve as the sensory foundation of Waymo's autonomous driving capabilities, integrating these systems into various vehicle platforms. We are looking for inquisitive and talented individuals to help us advance our mission.This position follows a hybrid work schedule and reports to the Manager of Systems Architecture Integration & Diagnostics.