About the job
About Us
At Heidi, we are pioneering an AI Care Partner that empowers clinicians throughout the entire patient care journey, from documentation to the delivery of care. Our mission is to enhance healthcare capacity while ensuring that care remains profoundly human-centered. In just 18 months, Heidi has reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits. Presently, Heidi supports over two million patient visits weekly across 116 countries and in more than 110 languages.
Founded by healthcare professionals, our team combines the expertise of clinicians, engineers, designers, scientists, and mathematicians, all united by a common goal: to reinforce the human connection that is fundamental to healthcare.
With nearly $100 million in funding, we are expanding our reach across the USA, UK, Canada, and Europe, collaborating with major health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
At Heidi, we prioritize agility and effectiveness, leveraging proven methods to shape the future of healthcare. Are you ready to take on this exciting challenge?
The Team
Join the team that drives Heidi's growth. Your contributions will shape the architecture of our billing, payments, and entitlements platform, creating seamless access to essential products for our customers. As we expand into new markets and launch innovative products, every feature you develop will eliminate friction for customers and propel Heidi's revenue forward.
The Role
We are seeking a Senior Software Engineer to lead the development of backend features, possessing a robust technical acumen that translates user needs into effective solutions. Ideal candidates will have experience in a hyper-growth startup environment, particularly in building SaaS products.
You will understand the key challenges faced by engineers and apply sound design principles to prioritize essential features and capabilities. Your unique ability to harmonize technical details with business requirements will enable you to transform high-level designs into practical solutions.
Thriving in dynamic and flexible work environments, you will quickly navigate the complexities of developing an AI product for the healthcare sector on a global scale. We recognize that exceptional talent can emerge from diverse backgrounds; if you have a proven history of delivering technically challenging products and features, we would love to connect with you.

