Senior Backend Software Engineer

Join Aircall as a Forward Deployed Engineer, where you will be at the forefront of our technical operations, collaborating closely with clients to implement solutions that enhance their communication systems. You will play a vital role in ensuring seamless integration of our products into the clients’ environments, providing exceptional support and technical insights that drive customer satisfaction and success.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into operational systems. We excel at bridging the gap between customer implementation and core platform innovation.About the RoleAs a Forward Deployed Engineer (FDE), you will lead intricate end-to-end deployments of cutting-edge models in collaboration with our most important customers. You will take ownership of the discovery process, technical scoping, system design, development, and production deployment, working directly with customer engineering and domain specialists.Your success will be measured by production adoption rates, tangible workflow impacts, and feedback that informs product and model roadmaps. You will also collaborate closely with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-To-Market teams.This position is based in Seattle, utilizing a hybrid work model of three days in the office each week. We offer relocation assistance and expect up to 50% travel as needed.Your Responsibilities IncludeManaging technical delivery across multiple deployments from initial prototype to stable production.Developing full-stack systems that provide value to customers and enhance our learning processes.Working closely with customer teams to understand their needs and facilitate the adoption of your solutions.Defining project scopes, sequencing deliveries, and proactively resolving blockers.Making strategic trade-offs between scope, speed, and quality; adjusting plans to ensure timely delivery.Contributing directly to the code, particularly when clarity or progress is needed.Documenting effective work patterns in tools, playbooks, or reusable components for team use.Providing field feedback to assist Research and Product in identifying model strengths and areas for improvement.Ensuring team momentum through clear communication and follow-through.You Will Excel in This Role If YouHave 5+ years of engineering or technical deployment experience with a customer-facing focus.Have successfully scoped and delivered complex systems in dynamic or uncertain environments.Are proficient in writing and reviewing production-grade code for both frontend and backend using Python, JavaScript, and related technologies.

Join Aircall's innovative team as a Data Engineer in our Seattle office, where you will play a critical role in shaping our data architecture and analytics capabilities. You will be responsible for designing and implementing robust data pipelines, ensuring data integrity, and providing insights that drive business decisions. If you are passionate about data and eager to contribute to a dynamic team, we invite you to apply!

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into robust production systems. We thrive at the intersection of customer interaction and core platform innovation.Role OverviewWe seek dedicated and customer-centric software engineers to develop tailored software solutions utilizing OpenAI’s APIs to address real-world challenges. As a Forward Deployed Software Engineer (FDSWE), you’ll partner with our clients and fellow OpenAI engineers to craft scalable solutions for their toughest issues. You will innovate abstractions to tackle client problems, enhancing our efficiency and quality of delivery across all Forward Deployed projects.You will engage closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers associated with the same accounts. Additionally, you’ll collaborate with our Research and Applied Product and Engineering teams to relay valuable customer insights.This position is based in Seattle, following a hybrid work model with three days in the office each week. We provide relocation assistance and expect travel of up to 50%.Key Responsibilities:Work closely with strategic customers to deeply understand their business challenges and technical needs.Design, architect, and implement full-stack solutions using an iterative, experiment-driven methodology.Draft comprehensive scopes of work and project plans for both proof-of-concept initiatives and full-scale deployments.Engage hands-on with clients’ technical teams as a trusted expert and advisor, collaborating closely to drive projects to successful completion on their infrastructure.Team up with Product, Research, and Applied teams to ensure optimal customer experiences, project success, and actionable product feedback.Contribute to internal knowledge repositories, documenting best practices and sharing insights from customer interactions to enhance the Forward Deployed Engineering function.Ideal Candidate Profile:7+ years of comprehensive full-stack engineering experience (excluding internships) in tech or product-centric environments, particularly with customer-facing roles being highly desirable.Proficiency in programming languages and frameworks relevant to full-stack development.Strong problem-solving skills and a passion for customer engagement.

Join Aircall, a leading unicorn in AI-powered customer communication solutions, trusted by over 22,000 businesses globally to enhance revenue, accelerate issue resolution, and scale customer-facing teams. We are revolutionizing customer interactions by integrating voice, SMS, WhatsApp, and AI into a unified platform.Our growth is driven by a core principle: empower teams to work smarter, not harder. With innovations like our AI Voice Agent for automating routine calls, AI Assist for optimizing post-call tasks, and AI Assist Pro for providing real-time support, we enable teams to achieve higher revenue and faster resolutions confidently.Headquartered in Paris, with a strong North American hub in Seattle, Aircall also has teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We have developed a beloved product and a high-growth business, supported by top-tier investors and driven by rapid advancements in AI across various product lines.At Aircall, you'll be part of a dynamic and ambitious organization. We prioritize product excellence and execution, allowing for quick decision-making and significant impact.Our Work Culture: We are deeply customer-focused, data-informed, and committed to delivering valuable results. We value ownership, continuous learning, and thoughtful agility. If you excel in a collaborative, fast-paced environment where trust and impact are paramount, you're in the right place.We are seeking a Senior Software Engineer to develop intelligent systems that automate workflows across various internal departments at Aircall. This position merges advanced software engineering expertise with a passion for understanding and automating the workflows of stakeholders in Marketing, Sales, Customer Support, Customer Success, Finance, HR, Legal, Engineering, Product, and other functional areas utilizing AI agents. Ideal candidates should possess curiosity, an affinity for solving complex challenges, and practical experience deploying LLMs in production.

Location: Seattle, WAAbout UsAt First Resonance, we are at the forefront of transforming industries with our innovative software solutions. Our team strives to empower manufacturers, especially those involved in the exciting fields of eVTOLs, rockets, robotics, and autonomous vehicles, by delivering cutting-edge technological support tailored to their unique challenges.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will be an elite problem solver and a critical member of the Delta team. This role requires direct engagement with our customers at their sites, allowing you to dive deep into their operations, understand their specific difficulties, and craft custom solutions that integrate smoothly with our product, ION.Are you passionate about supporting pioneering technologies? In this role, you will significantly impact our clients' success by interpreting their needs, developing software solutions from conception to deployment, and ensuring exceptional levels of customer satisfaction. Your responsibilities will vary from collaborating with engineers to design automation features to being the primary contact for troubleshooting production issues.

As a Forward Deployed Engineer (FDE) at Palona AI, you will serve as a crucial link between our innovative product and engineering teams and our valued customers. Your role involves embedding directly with users to understand their unique challenges and translating those insights into cutting-edge technical solutions. You'll be responsible for deploying production-grade AI systems, managing deployment complexities, influencing product development, and spearheading impactful customer-facing initiatives.Key Responsibilities Collaborate with customers to define, design, and implement AI systems that solve real-world business challenges. Build and integrate production-ready AI applications tailored to customer infrastructures. Create and present engaging demonstrations and prototypes that highlight the capabilities of our AI technology. Ensure the reliability, safety, and performance of AI agents once deployed in production settings. Gather customer feedback and insights to inform continuous product and agent enhancements.

Join Aircall, a trailblazing AI-powered customer communications platform trusted by over 22,000 companies globally to enhance revenue, accelerate issue resolution, and empower customer-facing teams. We are transforming the customer communications landscape by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our progress is fueled by a core belief: enable teams to work smarter, not harder. With our innovative AI Voice Agent automating routine calls, AI Assist optimizing post-call tasks, and AI Assist Pro providing real-time support, our platform empowers users to perform at their best. This leads to increased revenue, quicker resolutions, and scalable teams.Headquartered in Paris, with a robust North American presence in Seattle, Aircall has offices in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product has garnered immense customer appreciation, and we are rapidly scaling, supported by top-tier investors and driven by swift AI advancements across diverse product lines.At Aircall, you will become part of a dynamic organization. We are ambitious, product-focused, and execution-oriented, emphasizing visible impact, rapid decision-making, and genuine growth.Our Work Culture at Aircall: We prioritize our customers, rely on data, and aim to achieve significant outcomes. We cherish ownership, continuous learning, and purposeful speed. If you excel in a collaborative, fast-paced environment where trust and impact are paramount, you will thrive here.As a Senior IT Operations Manager, you will oversee all IT operations at Aircall and lead our IT teams across our offices in New York, Paris, San Francisco, and Seattle. The ideal candidate will be responsible for conceptualizing and executing IT strategies that support Aircall's growth trajectory, possessing experience in scaling IT teams within high-growth environments. This role necessitates collaboration with Procurement, Finance, and Infrastructure Security teams to effectively prioritize IT initiatives. In addition to managing personnel and stakeholder relationships, you will be hands-on with support ticket management, optimizing our support processes, onboarding and offboarding employees across various tools, procuring and distributing hardware, establishing top-tier IT security policies, and liaising with external vendors. Strong technical expertise is essential, particularly with tools such as Google Workspace, Okta, Jira or other ticketing systems, Zoom, and more.

Join Aircall, a leading unicorn in AI-driven customer communications, where we empower over 22,000 businesses globally to boost revenue, enhance issue resolution speed, and expand customer-facing teams. Our innovative platform integrates voice, SMS, WhatsApp, and AI into a unified workspace, transforming customer communications.Our growth stems from a core belief: enabling teams to work smarter, not harder. With features like the AI Voice Agent for automating routine calls, AI Assist for simplifying post-call tasks, and AI Assist Pro offering real-time support, we drive improved revenue, expedited resolutions, and scalable team success.Headquartered in Paris with a robust North American base in Seattle, alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is rapidly evolving. We pride ourselves on delivering a product our customers love and a business model backed by top-tier investors, all while fostering rapid AI innovation across various product lines.At Aircall, you'll become part of a dynamic organization. We prioritize ambition, product excellence, and execution with visible impact, swift decision-making, and genuine growth opportunities.Our Work Culture: We are driven by a customer-centric mindset, data-informed strategies, and a commitment to achieving meaningful results. Ownership, continuous development, and thoughtful responsiveness are valued. If you're excited to thrive in a collaborative, fast-paced setting where trust and impact are paramount, you will find your place here.Role Overview:As the Director of Forward Deployed Engineering & AI Go-To-Market Lead, you will oversee the technical execution, market positioning, and organizational integration of Aircall’s AI Communication Agent. In this pivotal role, you will lead and expand the Forward Deployed Engineering team while actively engaging in customer interactions to ensure consistent quality and impactful deployments.Collaborating across Sales, Account Management, Product, Engineering, Marketing, and Support, you will ensure the successful implementation and scaling of the AI Voice Agent. Your expertise will be crucial in shaping Aircall's AI market strategy, translating field operations into scalable models, and leveraging customer insights to evolve our products and go-to-market strategies.

About UsAt LangChain, we are dedicated to making intelligent agents a common feature in our daily lives. Our platform empowers developers to transition from simple prototypes to production-ready AI agents that organizations can trust. Initially, we gained recognition through our open-source tools, and we have since evolved to provide a robust platform for the development, evaluation, deployment, and management of AI agents at scale.Our products, including LangChain, LangGraph, LangSmith, and Agent Builder, are utilized by teams from startups to Fortune 500 companies, such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and many others. Millions of developers count on LangChain to enhance their AI capabilities.With $125M raised in Series B funding from leading investors like IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in a phase of rapid product development and growth, where every team member has a significant role in shaping our technology and collaborative work environment.About the TeamThe Deployed Engineering team collaborates directly with businesses to design and implement AI agents in operational settings, transforming concepts and prototypes into reliable systems.This technically proficient team engages closely with customer engineers throughout the entire lifecycle, from pre-sales consultations to post-deployment support. Our primary goal is to achieve technical excellence, co-design agent architectures, and assist clients in managing their agents efficiently using the LangChain suite.About the RoleAs a Deployed Engineer, you will tackle some of the most challenging issues in applied AI—focusing on real-world systems that teams depend on rather than mere demonstrations or research. The rapid feedback loop ensures that your contributions are visible and impactful, directly influencing the construction of AI agents in practical applications.What You’ll DoCollaborate to design and develop production-level AI agents with customer teams.Engage with clients to ensure successful implementation and operation of AI solutions.

As the Vice President of Revenue Operations at Aircall, you will play a pivotal role in shaping and executing our revenue strategy. You will lead a dynamic team focused on optimizing sales processes, enhancing customer engagement, and driving profitability. Your strategic vision will be essential as we expand our market presence and strengthen our operational capabilities.

Join Aircall, a revolutionary AI-driven customer communications platform that empowers over 22,000 businesses globally to enhance revenue, expedite issue resolution, and optimize customer-facing teams. We're transforming the landscape of customer communications by integrating voice, SMS, WhatsApp, and AI into a cohesive workspace.Our growth is fueled by a straightforward vision: enabling teams to work smarter, not harder. Our AI Voice Agent automates routine calls, AI Assist simplifies post-call activities, and AI Assist Pro provides real-time support so that teams can perform at their best. The outcome is increased revenue, rapid problem-solving, and scalable teams with confidence.Headquartered in Paris, Aircall has a robust North American base in Seattle, complemented by teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product resonates with customers, and our fast-growing business is backed by top-tier investors, driven by swift AI advancements across various product lines.At Aircall, you will be part of a dynamic organization that is ambitious, product-centric, and focused on execution, where your contributions are visible, decisions are made swiftly, and growth is tangible.Our Work Culture at Aircall: We are dedicated to our customers, guided by data, and focused on delivering impactful results. We prioritize ownership, continual learning, and thoughtful agility. If you thrive in a collaborative, fast-paced environment where trust and impact are paramount, you’ll find your place here.We are in search of a proactive and highly motivated FP&A Analyst. Reporting directly to the Director of Finance, this role offers significant exposure to senior management and is crucial in scaling the company's global financial operations. You will be instrumental in enhancing business performance and forecasting accuracy through financial planning, insightful reporting, and in-depth analysis. The ideal candidate will possess a strong combination of strategic thinking, analytical skills, intellectual curiosity, and meticulous attention to detail, with the ability to execute quickly in a dynamic, results-oriented environment.

Join Aircall as a Business Development Representative (Outbound BDR) and become a driving force in expanding our reach and impact in the telecommunications industry. In this pivotal role, you will engage with prospective clients, identify their needs, and demonstrate how our cutting-edge solutions can enhance their business communications.

Aircall is seeking a dynamic and result-oriented Performance Marketing Manager to join our innovative team in Seattle. In this role, you will be responsible for driving our digital marketing strategies, optimizing our advertising efforts, and enhancing our online presence to achieve exceptional growth. You will collaborate closely with cross-functional teams to develop and implement effective marketing campaigns that resonate with our target audience.Your expertise in performance marketing will be crucial in analyzing data, identifying trends, and making data-driven decisions to maximize ROI. Join us at Aircall, where your contributions will help shape the future of communication solutions.

Position SummaryAs the Director of Business Development, you will lead our dynamic business development team, driving their success and guiding the strategic direction of our initiatives. Your role will involve identifying lucrative market segments, crafting robust go-to-market strategies, and overseeing their implementation. You will also be responsible for recruiting, mentoring, and managing a high-performance team, establishing ambitious sales targets, and empowering your team members to reach their goals. Key ResponsibilitiesProvide strategic leadership to the business development team, ensuring clarity of direction and support for achieving sales objectives.Discover new market segments and evaluate their growth potential, collaborating with the team to formulate targeted strategies.Design and implement comprehensive go-to-market strategies for new products, ensuring they align with the overall company goals.Plan and execute go-to-market experiments to validate assumptions and refine market entry tactics.Develop and sustain co-selling opportunities by forging strategic partnerships and alliances.Recruit, train, and lead a high-performing business development team, fostering a culture of collaboration, excellence, and continuous improvement.Establish aggressive sales targets for the team, monitor progress, and provide coaching and support to help team members achieve their objectives.Work closely with the team to provide insights, strategies, and support for targeting specific customer segments.Engage regularly with the team to promote collaboration, share feedback, and adapt strategies based on market insights.Utilize customer behavior data, market trends, and analytics to derive actionable insights that shape go-to-market strategies and experiments.Stay informed about industry trends, the competitive landscape, and regulatory changes to uncover opportunities and assess risks.

Brex provides an intelligent finance platform used by organizations worldwide, combining corporate cards, banking, spend management, bill payment, and travel tools. Companies like DoorDash, Coinbase, and Zoom depend on Brex for real-time financial visibility and streamlined expense handling. Automation and attentive support allow customers to focus on their main business while Brex manages finance operations. Engineering at Brex involves building scalable systems in software, data, security, and IT. The team values autonomy, collaboration, and technical ownership, encouraging engineers to solve complex challenges and take responsibility from design to deployment. Growth as both a builder and leader is supported. Role overview The Software Engineer - Forward Deployed Agent Builder will develop AI agents to automate and enhance Brex's internal operations. This position involves working closely with various departments to understand their workflows, then designing and building agent-based solutions that drive measurable results. Responsibilities include applying existing models and frameworks, integrating tools and internal systems, and refining agent workflows. Most of the work will involve hands-on building, deployment, and iteration in partnership with supported teams. Work environment This role is based in Seattle, Washington, following a hybrid schedule. Team members are expected in the office at least three days per week (Monday, Wednesday, and Thursday). Up to four weeks of fully remote work are available each year.

Join a Transformative OrganizationAt Palantir, we create cutting-edge software that enables data-driven decision-making and operational excellence. Our innovative platforms equip partners to tackle significant challenges, from developing life-saving pharmaceuticals and predicting supply chain interruptions to locating missing persons and beyond.Your OpportunityWe are on the lookout for a dynamic Forward Deployed Software Engineer to become part of an exciting new team dedicated to crafting advanced Command and Control (C2) software for Autonomous Systems, aimed at enhancing operational and tactical missions. In this pivotal role, you will design, integrate, and deploy cutting-edge full-stack solutions that merge sensors, effectors, unmanned vehicles (UxVs), and intelligent decision-making frameworks. Your contributions will empower users to adeptly execute and manage diverse mission profiles utilizing autonomous technologies. Collaborating with experts in sensing, artificial intelligence, and systems engineering, you will play an integral role in delivering solutions that redefine complex military and civilian mission scenarios in real-world applications.

While reading this description, RapidSOS will have supported about 1,380 emergencies. RapidSOS builds technology to help create safer communities. The team is growing quickly and values trust, safety, innovation, urgency, and purpose over pride. Collaboration and impact are central to the culture. RapidSOS brings together data from over 600 million devices and partners with more than 210 technology companies. Its platform delivers critical information to over 22,000 public safety agencies in 11 countries. The RapidSOS HARMONY platform, an AI built for public safety, helps first responders access real-time data and situational awareness. Learn more at www.RapidSOS.com. Role Overview The Senior Forward Deployed Engineer (FDE) works directly with major clients as a technical partner. This position focuses on long-term relationships and solving complex technical challenges. FDEs become the main technical contact for their accounts and often integrate closely with client teams to help them get the most from the RapidSOS platform. This role calls for a patient, proactive, and consultative approach. Senior FDEs help clients reach ambitious technical goals and collaborate to design and build new solutions. Success in this position is measured by the ongoing growth, adoption, and impact of the partnerships established. Key Responsibilities Act as the primary technical owner and trusted advisor for a group of strategic clients, building strong relationships from engineering teams to executives. Develop deep technical expertise in both the RapidSOS platform and each client’s unique environment. Work with clients to design and co-develop tailored solutions for their needs. Locations Dallas, TX Philadelphia, PA Bay Area, CA Seattle, WA

Join Clera as a Founding Engineer and play a pivotal role in shaping the future of our innovative startup. With a pre-seed funding of $3M, we're looking for a passionate engineer who thrives in an entrepreneurial environment and is eager to take on challenges. You'll be instrumental in developing our product from the ground up, collaborating closely with the founding team to bring visionary ideas to life.