About the job
Senior Business Analyst - Payments
Location: Austin, TX (Hybrid)
Compensation: Competitive base + bonus + benefits
Role Overview
We are looking for a dynamic and analytical Senior Business Analyst - Payments to provide strategic insights across our comprehensive payment ecosystem. This position is centered on the analysis of extensive transactional data, enhancing payment transparency, and collaborating with various departments to facilitate informed decision-making.
This role is perfect for an analyst who excels in high-volume data settings and can convert complex payment processes into actionable business insights that benefit Finance, Product, Engineering, and Operations teams.
Key Responsibilities
End-to-End Payment Analytics
- Examine large-scale, high-volume transactional datasets to uncover trends, identify performance gaps, and highlight optimization possibilities.
- Create reports on essential payment KPIs including processing volumes, margin analysis, pricing strategies, customer engagement, and processing expenses.
- Perform root cause analyses on discrepancies and emerging trends.
- Offer data-driven recommendations to enhance payment performance and visibility.
Reporting & Data Governance
- Develop and sustain dashboards and recurring executive reporting.
- Guarantee the consistency and integrity of payment data across various systems.
- Collaborate with Data Engineers and Architects to establish data models, tracking requirements, and metric definitions.
- Assist with financial reconciliation and cost analysis projects.
Cross-Functional Collaboration
- Translate business requirements into data and reporting specifications.
- Work in partnership with Product and Engineering teams to ensure precise data capture and instrumentation.
- Support new payment initiatives from a reporting and analytics standpoint.
- Clearly communicate complex findings to both technical and non-technical stakeholders.
Qualifications
- 5-7 years of experience in business or data analysis, with a preference for experience in payments, fintech, SaaS, or e-commerce.
- Proven experience managing large transactional datasets; payment industry experience is highly desirable.
- Experience collaborating with Data Engineering and Architecture teams.
- Strong analytical skills and proficiency in data visualization tools.
