Senior Business Intelligence Analyst

Elevate Your Career with Loopio! Loopio is on the lookout for a seasoned, results-oriented, and relationship-focused Senior Account Manager ready to enhance their account management skills! In this pivotal role, you'll oversee the commercial relationships within a diverse portfolio of existing accounts, emphasizing value creation and fostering deep connections to maximize renewal and growth opportunities.Your collaboration with our Customer Success Managers will be vital as you drive customer adoption and facilitate renewal discussions while identifying strategic expansion avenues across various industry sectors.Join a rapidly growing company that offers countless opportunities for career acceleration! Are you prepared for your next big adventure?Note: This position is an existing vacancy within our team.Key Responsibilities:Lead comprehensive discussions on renewal negotiations and expansion opportunities with a diverse portfolio of Mid-Market and Enterprise clients.Establish meaningful relationships with Loopio customers at all levels via engaging emails, phone calls, video conferences, and face-to-face meetings.Map customer organizations and create strategies to boost engagement, identifying opportunities in collaboration with the Customer Success team.Work closely with Customer Success Managers to analyze customer adoption of Loopio, develop pricing strategies, and pinpoint expansion opportunities.Negotiate contract terms and pricing with appropriate guidance from internal departments and management.Address customer requests for subscriptions and upgrades outside of their renewal cycle, providing exceptional service to help customers achieve their goals.Present the value of expanding Loopio's usage to key stakeholders and executives.Conduct discovery sessions and online demonstrations of the Loopio platform for additional user groups interested in enhancing their usage.Create engaging playbooks, email templates, and meeting frameworks to support account growth and success.

Elevate Your Career with Loopio! Loopio is on the lookout for a curious, analytical, and customer-focused Senior Product Manager to join our dynamic Product team. If you are driven by ambitious goals, act with a sense of urgency, and prioritize data-informed decisions, you are the ideal candidate for our team.In this pivotal role, you will spearhead the advancement of our cutting-edge AI-driven intelligence and automation solution for response management, influencing how Loopio converts company knowledge into high-quality, reliable, and impactful proposals while minimizing manual work.Your mission will be to closely collaborate with customers to comprehensively understand their requirements, build their confidence in AI-powered proposal automation, enhance output precision, and lessen the reliance on manual validation to ensure quicker, more dependable outcomes that empower our clients to secure more business. Key Responsibilities:Lead the comprehensive product strategy and roadmap for a crucial aspect of our platform, from inception to delivery, launch, and ongoing enhancements.Work closely with Design, Customer Experience, and Go-to-Market teams to grasp how customers assess, trust, and adopt automated workflows, pinpointing areas where automation excels or falters.Collaborate with Engineering and Data Science to conceive and implement AI-driven solutions in areas such as content retrieval, search, document processing, and data extraction that adeptly address our users' jobs-to-be-done.Define, monitor, and enhance success metrics, including adoption, retention, automation rates, and reductions in manual effort.Facilitate cross-functional practices, including product reviews, roadmap alignment, metric evaluations, and go-to-market preparation discussions.Develop market and competitive insights to guide strategic decisions and prioritization.Engage directly with customers to identify product strengths and weaknesses, translating findings into actionable product opportunities.Ensure alignment among stakeholders by effectively linking roadmap decisions to customer outcomes and business impact. Qualifications:5+ years of experience in Product Management within B2B SaaS, showcasing a successful track record of delivering impactful, outcome-oriented features.Strong analytical skills with a deep understanding of data-driven decision-making.Excellent communication and collaboration skills.Ability to work in a fast-paced environment and manage multiple priorities.

Elevate Your Career with Loopio! Join Loopio as a vital member of our expanding Information Security Team, where you will play an essential role in safeguarding our systems, data, and user information. As a Security Operations Specialist, you will ensure that our security monitoring, detection, and response processes are running efficiently as we grow.In this position, you will monitor security alerts, investigate potential threats, and assist in incident response activities across Loopio’s environment. You will collaborate with customer-facing teams to address security-related inquiries, enhancing customer trust and enabling buyers.This hands-on role is perfect for individuals who thrive on technical investigations, effective communication, and linking security operations to tangible business outcomes in a dynamic, collaborative environment.Note: This is an existing vacancy on the team.

Elevate Your Career with Loopio! Loopio is on the lookout for a driven and inquisitive Full Stack Software Developer to become a vital part of our expanding feature development teams. Collaborating with a dynamic group of Engineers, Product Managers, and Designers, you will play a key role in delivering an exceptional product to our users. Our team thrives on collaboration, emphasizing mutual support and teamwork in everything we do.Note: This position is currently open within our team.Your ResponsibilitiesWork closely with Product Managers and Designers in an agile setting to transform features into reality, refining them based on user feedback.Leverage your full stack development skills to assist the team across both frontend and backend tasks.Identify, troubleshoot, and resolve software defects through manual testing and automated tests to ensure consistent, high-quality releases.Engage in all Scrum rituals, including planning, backlog grooming, sprint reviews, retrospectives, and daily stand-ups.Support the transition of our application to a service-oriented architecture.Proactively address bugs with a focus on delivering quality software.Contribute to technical estimations and project planning for development tasks.Create and maintain technical documentation for features and system components.

Elevate Your Career with Loopio! At Loopio, we are searching for a visionary Senior Engineering Leader to spearhead our Site Reliability Engineering (SRE), Infrastructure, and MLOps teams. In this pivotal role, you will architect the foundation of reliability, scalability, and cost efficiency for our platform's systems.You will guide teams responsible for designing, building, and operating our production infrastructure, ensuring our services remain resilient, observable, and primed for expansion as we incorporate cutting-edge AI and automated workflows. Collaborating closely with Product Engineering, Security, and Data teams, you will facilitate rapid, secure delivery while upholding operational excellence.Note: This position is an existing vacancy within our team. Key ResponsibilitiesLeadership & Team DevelopmentLead and nurture multiple teams across SRE, Cloud Infrastructure, and MLOps.Mentor engineering managers and senior contributors, cultivating a culture of ownership and high standards.Foster a 'Platform-as-a-Product' mindset, ensuring infrastructure and ML tools empower the wider engineering organization.Collaborate with Recruiting to attract and retain top-tier talent in the areas of cloud, reliability, and machine learning infrastructure.Reliability & Operational ExcellenceOversee the operational health of production systems, focusing on availability, latency, and durability.Define and refine SLIs, SLOs, and error budgets to promote data-driven reliability decisions.Lead incident response efforts, championing blameless postmortems and systemic improvements to minimize

Elevate Your Career with Loopio! Join our expanding Finance team at Loopio as an Accounts Payable Specialist! In this pivotal role, you will play a crucial part in supporting a dynamic team that values innovative contributions and collaboration. If you thrive in a supportive environment and are eager to make a difference, we want to meet you!This is an excellent opportunity for a motivated individual looking to enter the booming tech industry. Reporting directly to the Senior Finance Manager, you will assist in daily Finance operations. Our focus on process enhancement means your role will significantly influence the efficiency of our systems.This contract position offers the same benefits, time off program, and competitive compensation as our full-time employees. The contract duration is from June 1, 2026, to July 2027 (12 months).Please note: This is an open position within the team.Your ResponsibilitiesManage the Accounts Payable subledger.Oversee vendor setup and maintenance.Handle the AP inbox, responding promptly and professionally to vendor inquiries.Reconcile vendor statements with internal reports.Evaluate vendor invoice coding and departmental allocations.Perform 2-Way-Match between purchase orders and invoices, identifying and resolving discrepancies.Process vendor payments efficiently.Manage employee expense processing and approvals.Conduct credit card reconciliations and expense processing.Identify opportunities for process improvements and collaborate with the team on solutions.Support various ad-hoc projects and requests within the Finance team.What You Will BringA minimum of 3 years of proven experience in accounts payable.Strong multitasking ability in a fast-paced environment.Exceptional communication skills.Robust critical thinking and problem-solving abilities.Attention to detail with a focus on accurate departmental and accounting entries.

Elevate Your Career with Loopio! Join Loopio as a Senior Customer Success Manager and become an integral part of our dynamic Customer Success team! This role offers the unique opportunity to manage your own portfolio of enterprise accounts while collaborating with your colleagues to enhance our initiatives and drive growth. As a rapidly growing company, Loopio provides countless avenues for professional advancement. Are you ready to embark on your next career adventure?Note: This is an existing vacancy on the team.Your ResponsibilitiesForge strong relationships with Loopio's enterprise clients through impactful communication methods including emails, calls, and face-to-face interactions.Collaborate with the Customer Enablement Manager to ensure a smooth transition from onboarding to ongoing support.Partner with clients to create strategic plans that align with their long-term objectives.Devise innovative strategies to enhance customer engagement, foster growth, minimize churn, and cultivate Loopio advocates.Monitor key performance metrics that contribute to team goals centered around retention, growth, and advocacy.Create engaging resources such as success plays, email templates, and meeting frameworks to streamline Customer Success operations.Deliver training sessions and webinars through online demonstrations of Loopio's solutions.Utilize our Customer Health Score framework to assess and act on engagement data.Collaborate with Product Teams to represent customer insights and experiences.Share impactful Customer Success stories via case studies, blog posts, and internal communications.Coordinate with the Support & Services Team to ensure a seamless Loopio experience for clients.Your QualificationsExceptional written and verbal communication skills to effectively engage with our customers.Outstanding relationship-building capabilities, proven in your ability to develop deep, meaningful connections with teams and clients alike.Highly analytical, making data-driven decisions in your approach.Strong organizational skills; you thrive on keeping everything in order.A proactive attitude and passion for driving customer success.

Loopio is looking for an IT Coordinator to help maintain and support its technology infrastructure at the Toronto, ON hub. This position involves assisting with the management of IT systems and making sure they run smoothly for the entire team. Role overview The IT Coordinator will handle daily technology needs, monitor system performance, and respond to support requests from team members. Attention to detail and a focus on reliability are important in this role. What you will do Assist with the management and upkeep of IT systems Monitor system performance to ensure consistent operation Provide support and troubleshooting for team members Impact Your work will help maintain a dependable IT environment, supporting Loopio's ability to deliver solutions to clients.

Elevate Your Career with Loopio! Join Loopio as the Director of Performance Marketing, a pivotal role within our dynamic Marketing team. We are in search of a strategic leader who excels in data-driven decision-making and innovative marketing approaches. Collaborating with various teams—including brand, product marketing, content, digital, alliances, and RevOps—you will spearhead the development of cutting-edge programs and campaigns.In this influential position, you will serve as a key architect of our growth strategy, positioned at the crossroads of marketing, sales, and revenue operations. Reporting to the Sr. Director of Growth, you will work closely with cross-functional partners to design and implement campaigns that enhance our pipeline and accelerate our mission to empower companies in delivering outstanding responses. Key ResponsibilitiesDefine and oversee the demand-generation strategy, establishing vision, goals, metrics, and roadmaps for multichannel campaigns (digital, events, paid media, partnerships, etc.).Lead integrated campaign execution to attract, nurture, and convert prospects (from awareness to MQL to SQL), in close collaboration with Content, Product Marketing, and Sales Development teams.Collaborate with Sales Leadership and Revenue Operations to ensure alignment on target markets, buyer personas, lead scoring, qualification criteria, and hand-off processes.Manage marketing automation systems, CRM integration, attribution modeling, and analytics to continuously assess performance, pipeline contribution, and ROI optimization.Oversee budget management, forecasting, and resource allocation for demand generation, optimizing expenditures across channels and geographies while reporting outcomes to senior leadership.Build, mentor, and lead a high-performance demand generation/growth team, establishing clear KPIs, driving process improvements, and fostering a culture of innovation and learning.Own the comprehensive growth engine, encompassing performance marketing (paid acquisition) and lifecycle marketing, setting the standard for integrated growth strategies.Stay informed on industry trends, emerging technologies (e.g., ABM, AI in marketing), and the competitive landscape to drive differentiation and innovation in growth and acquisition initiatives. QualificationsA strong sense of urgency and accountability, demonstrating this ethos within your team and the larger organization.Proven experience in a leadership role within performance marketing, particularly in demand generation strategies.Excellent analytical skills, with the ability to interpret data and make informed decisions.Strong communication and collaboration skills to work effectively with cross-functional teams.A passion for continuous learning and staying ahead of industry trends.

Join Opendoor as a Senior Accountant, where you will play a vital role in managing our financial operations. Your expertise will contribute to accurate financial reporting, compliance, and strategic decision-making. In this position, you will collaborate with cross-functional teams to ensure financial integrity and support our growth initiatives.

Equitable Bank, operating through eqbank, is dedicated to driving innovation within Canada's financial sector. The organization encourages creative thinking and values employees who are willing to challenge established norms in banking. Role overview The Senior Account Manager - Portfolio Management joins the Commercial Portfolio Management team in Toronto. This role is responsible for overseeing a portfolio of lending partners and their mortgage assets, managing the process from initial funding through to maturity. The portfolio includes complex construction, renovation, and other mortgage types, secured by various asset classes. Typical deal sizes range from $5 million to $50 million, with some syndicated transactions exceeding $150 million. Main responsibilities Manage daily operations for assigned lending partners and their mortgage portfolios. Oversee portfolios that include construction, renovation, and other secured mortgages. Participate in large syndicated transactions when required. Provide strong customer service by underwriting renewals, assumptions, refinances, and loan modifications to achieve annual retention goals. Ensure all activities adhere to established policies, underwriting standards, and regulatory requirements. Assess and manage portfolio risk, maintaining alignment with the Bank’s risk appetite and lending guidelines through regular annual reviews. Handle credit-related tasks, administrative duties, reporting, and manage the deal pipeline. Build relationships with external business partners and collaborate with internal teams. Serve as a subject matter expert, offering training and mentorship to junior team members. What success looks like Clients receive timely, knowledgeable service tailored to their needs. Portfolios remain compliant and within established risk parameters. Team members benefit from your expertise and support. Strong working relationships are developed with both colleagues and external partners. Location This position is based in Toronto, Ontario.

Elevate Your Career with Loopio! At Loopio, we foster an environment rich in learning and growth opportunities for our team members, affectionately known as Loopers. We empower our employees with challenging, autonomous work, enabling them to refine their expertise. Our culture attracts and retains inquisitive individuals who possess resilience and a strong desire for career advancement. At Loopio, we thrive on mutual support and collaboration—because real success is achieved as #oneteam.We are seeking an experienced Director of Software Development to spearhead our RFX I/O Mission Team. This team is crucial in managing the systems that facilitate the integration of RFPs, RFIs, and other formal procurement documents into the Loopio platform, and ensuring the delivery of winning proposals. Responsibilities include overseeing document ingestion pipelines, portal integrations, AI-enhanced import functionalities, and developing an intelligence layer that optimizes content extraction processes.This strategic and highly technical leadership position is designed for an individual with a proven track record in addressing complex document processing challenges, developing reliable ingestion pipelines, and employing AI/ML technologies to enhance accuracy and minimize manual intervention. You will lead several engineering pods, mentor managers and technical leads, and collaborate closely with Product, Data Science, Infrastructure, and Design teams to enhance customer interactions with proposal documents on a large scale.Note: This is an existing vacancy on the team.Key Responsibilities:Lead and nurture multiple engineering pods, providing support for other managers and technical leaders.Promote a high-performing, inclusive engineering culture rooted in accountability, autonomy, and craftsmanship.Mentor and cultivate engineering leaders through coaching, constructive feedback, and career development.Attract, retain, and develop top-tier technical talent.Technical Direction & Architecture:Guide the architecture and evolution of Loopio's document ingestion and processing platform, encompassing various source document formats (Word, Excel, PowerPoint, PDF) and customer portal integrations.Collaborate with Data and ML teams to incorporate AI-enhanced extraction, auto-mapping, conditional logic detection, and document understanding models into the import pipeline.

Homebase supports small businesses by building tools that help teams work better together. The company values empathy, quick action, and collaboration. Team members aim to raise standards and recognize each other's achievements. The Senior Accountant role is a hybrid position based in Toronto, joining the Accounting team at Homebase. This position centers on daily accounting operations, supporting month-end close, preparing for audits, and maintaining accurate financial records. The Senior Accountant will work to ensure compliance with internal controls and policies, while also finding ways to improve accounting processes. Main Responsibilities Manage month-end close activities such as bank reconciliations, lease accounting, accruals, commissions, and other tasks to support accurate financial reporting under US GAAP using NetSuite. Oversee the employee expense process by handling reimbursements, enforcing policy compliance, and monitoring adherence. Prepare audit-ready reconciliations and schedules, and act as a point of contact for external auditors during audits. Conduct monthly flux analysis to identify trends and variances, determine their operational causes, and provide actionable recommendations. Provide backup for accounts payable and corporate credit card operations in Ramp, including vendor management, bill processing, expense coding, approval routing, reconciliation, and compliance checks. Work with and help improve accounting systems and AI-enabled tools to enhance data accuracy, simplify reconciliations, automate routine work, and streamline reporting. Independently lead accounting projects and initiatives, such as drafting technical memos, preparing reconciliations, and supporting balance sheet reconciliations as needed.

Dulcedo Management, a premier talent management group in Canada, is seeking a dynamic Account Manager to join our growing team. With a legacy that began as a high-profile modeling agency, we have become a key player in the North American entertainment landscape, adeptly managing the careers of over 500 models, Olympic athletes, digital influencers, and content creators. Our commitment to excellence is reflected not only in our services but also in our vibrant team culture, which is recognized as a Great Place to Work for two consecutive years.As an Account Manager, you will be pivotal in nurturing and enhancing client relationships, delivering white-glove service while advancing our talents' personal brands and digital strategies. Your role will encompass managing projects from inception to completion, facilitating collaborations, and fostering impactful social media presence among our talents. This position demands outstanding communication and organizational skills, as well as a genuine passion for the creator economy.

CookUnity seeks a Senior Accounting Analyst to strengthen its finance team in Toronto. This position centers on accurate financial reporting and clear analysis to support business decisions. Role overview The Senior Accounting Analyst collaborates with teams throughout the company to refine financial processes. Regular interaction with different departments helps identify areas for improvement and contributes to smoother operations. What you will do Maintain accurate financial records and reports Analyze financial data to support company decision-making Work with other teams to enhance financial processes Help drive operational efficiency through process improvements Location This role is based in Toronto, Ontario, Canada.

Join our dynamic team at 7shifts, where we are revolutionizing the restaurant industry through innovative workforce management solutions. As an Account Manager, you will play a pivotal role in ensuring our clients receive unparalleled service and support. Your expertise will help clients maximize the value of our platform, driving their success and our growth.We are looking for a passionate individual who thrives in a fast-paced environment and is eager to make a significant impact. If you are skilled in relationship management and possess a keen understanding of client needs, we want to hear from you!

About the Role aipconnect is hiring an Account Manager or Senior Account Manager for the Greater Toronto Area. This role manages a portfolio of client accounts, focusing on building strong relationships and supporting business growth. What You Will Do Oversee day-to-day management of assigned accounts Maintain and strengthen client relationships Monitor client satisfaction and address concerns promptly Spot opportunities to expand business within existing accounts Communicate clearly and strategically to help clients reach their goals Who Succeeds Here Strong communicator, both written and verbal Comfortable managing multiple client relationships Skilled at identifying new business opportunities Organized and proactive in solving problems

Join Our Team as an Account Manager!Dulcedo is not just a talent management agency; we are a community that prioritizes strategy, structure, and a long-term vision over mere numbers. We specialize in representing creators, influencers, athletes, models, and entertainment talents.Our Mission: To build authentic brands around our talents, support their sustainable growth, and provide premium service to the brands that collaborate with them. We believe in robust processes, a structured recruitment approach, and thoughtful growth, well beyond short-term victories.Dulcedo has become the largest multidisciplinary talent management group in Canada and a leader in North America, managing the international careers of over 500 models, hundreds of Olympic and professional athletes, as well as leading content creators, influencers, and streamers. With offices in Montreal and Toronto and an international network, Dulcedo is a benchmark in the entertainment and creative industry.We are deeply committed to diversity, equity, and inclusion in our recruitment practices. Our team reflects a rich tapestry of ethnic backgrounds, races, gender identities, sexual orientations, abilities, and lived experiences. We strive to recruit, support, and develop talent in a way that guarantees equal opportunities for all candidates.At Dulcedo, we are a community of ambitious, caring, and dedicated individuals who work hard while maintaining a light-hearted spirit. Certified as a Great Place to Work for two consecutive years, we place culture, enjoyment, and purpose at the heart of our workplace environment.What the Role Involves:We are seeking an Account Manager to elevate our reputation for client relations. In this role, you will manage relationships with clients, talents, and Dulcedo team members, crafting distinctive brand identities and digital strategies that help our talents shine in their careers and enhance their personal branding. This position combines client relationship management, project oversight, strategic development, and social media expertise. To succeed, you must possess excellent client communication and organizational skills.

About NationGraphAt NationGraph, we are transforming public sector data into insightful and actionable intelligence for businesses targeting cities, counties, state agencies, schools, and special districts. Our powerful data engine surfaces buying signals from millions of public sources, enabling our clients to make informed decisions. Established in 2024, we are committed to democratizing access to public information, ensuring that it is genuinely available to all. To learn more, visit nationgraph.comThe OpportunityWe are seeking a dynamic Account Manager to cultivate and enhance post-sale customer relationships, fostering adoption, retention, and growth within our expanding client portfolio. As the primary liaison for our customers following their onboarding, your role is crucial in ensuring they derive maximum value from NationGraph and evolve alongside us.