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Senior Business Operations Associate

GigsSao Paulo
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

To excel in this role, you should possess strong analytical skills, be highly organized, and have a proven track record in operations or business development. Experience in the telecom or technology sector is a plus, as is a deep understanding of the Brazilian market.

About the job

Gigs builds a platform that helps technology companies add global mobile connectivity to their products. The company simplifies telecom integration for platforms in sectors like fintech and HR, letting them offer mobile services without the usual complexity. Backed by nearly $100 million from investors such as Ribbit Capital, Google, and Y Combinator, Gigs operates with a team of about 100 people across the US and Europe. Team members come from companies like Stripe, Airbnb, and Shopify, working together to solve technical and regulatory challenges in telecommunications.

Our core values

  • Speed: We move quickly, set ambitious deadlines, and treat each week as important.
  • Ownership: Team members are empowered to solve problems directly, without waiting for approval.
  • Customer focus: Our work centers on helping customers succeed.
  • Adaptability: We value sound judgment and intuition, especially when making decisions with incomplete information.
  • Critical thinking: We challenge assumptions and look for the reasons behind established practices.

Role overview

Gigs is expanding into Brazil, and this Senior Business Operations Associate position is central to that effort. The strategic groundwork is in place, priorities are set, and the focus now shifts to executing across several complex projects.

This role works closely with the Brazil lead, supporting execution on a range of high-impact and sometimes ambiguous initiatives. Responsibilities include moving between business development negotiations, product launches, and operational strategy as priorities shift.

About Gigs

Gigs is at the forefront of transforming connectivity in the tech industry, allowing businesses to effortlessly incorporate mobile services into their offerings. With significant backing and a talented team, we are committed to innovating and simplifying telecom complexities.

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