Senior Business Operations Program Manager

About Handshake Handshake is a career network built for the AI-driven economy. Over 20 million knowledge workers, 1,600 educational institutions, and 1 million employers, including all Fortune 50 companies, use Handshake to connect, hire, and build skills. The platform supports everything from freelance AI gigs to internships and full-time jobs, helping peop…

Join Redwood Materials as an Operations Program Manager where you will play a pivotal role in optimizing our operational processes and driving projects that contribute to our mission of creating a sustainable circular economy. You will collaborate with cross-functional teams to implement strategic initiatives, improve efficiency, and enhance overall operational effectiveness.

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

At Oura, we are dedicated to empowering individuals to unlock their true potential. Our award-winning products, including the Oura Ring and its integrated app, provide our global community with insights into their readiness, activity levels, and sleep quality. By delivering daily insights and actionable steps, we have enabled millions to enhance their health and embrace healthier lifestyles.Our mission of empowerment begins with our values and extends to our team. As a rapidly growing company committed to fostering healthier and happier lives, we ensure our employees have the resources they need to excel both in and out of the workplace.As the Lead, Sustaining & Factory Operations Program Manager, you will act as the pivotal link between product innovation and global manufacturing excellence, ensuring a smooth transition from New Product Introduction (NPI) to high-volume mass production. This influential leadership position requires a seasoned professional adept at mentoring a high-performing team, developing long-term capacity plans, and managing executive-level relationships with global Contract Manufacturers to optimize yield, quality, and throughput. With over ten years of experience in hardware operations and a comprehensive understanding of the full product lifecycle, you will spearhead the overarching Design for Manufacturing (DFM) strategy and oversee multi-million dollar capital investments while mitigating complex supply chain risks. We seek a financially astute leader with a strong executive presence ready to enhance global operations and shape the future of our manufacturing landscape.This position is hybrid, requiring three days a week in our San Francisco, California office.

About Discord Discord connects over 200 million users each month, serving as a lively platform for gaming enthusiasts. More than 90% of the community spends time in games, with users logging 1.5 billion hours on the platform every month. The company continues to focus on building better ways for people to connect and enjoy gaming together. Role Overview The Workplace Operations Program Manager will oversee daily operations at Discord’s San Francisco headquarters. This role combines hands-on office management with a strong focus on building a welcoming, inclusive environment. The manager will design and run programs that help everyone feel valued and supported at work, while making sure the office runs efficiently. This position reports to the Sr. Director of Workplace.

Role overview Pano AI seeks a Senior Technical Program Manager - Operations to join the team in San Francisco, California. This position plays a key role in shaping operational strategies and guiding cross-functional teams to deliver impactful projects. The focus is on refining processes and driving greater efficiency across the organization. What you will do Coordinate and lead teams from different departments to achieve project objectives Manage operational projects from initial planning stages through to completion Spot opportunities to streamline workflows and enhance efficiency Use technical program management skills to address operational challenges Requirements Background in managing technical programs within operational settings Strong collaboration skills with diverse stakeholders Demonstrated success in delivering projects and improving processes

Join our dynamic team at Plaid as an Integrations Operations Program Manager. In this pivotal role, you will be responsible for overseeing and enhancing the integration processes between Plaid's services and our partners. You will collaborate with cross-functional teams to ensure seamless operational workflows, drive improvements, and support the strategic objectives of the organization.

Fluidstack builds computing infrastructure for artificial superintelligence. Its data centers deliver gigawatts of computational power to leading AI labs, with a focus on speed and reliability. The team is small and hands-on, where each member takes projects from idea to completion. Collaboration and ownership matter here, and every role has a direct impact on the company’s mission. Role overview The Technical Program Manager - Facility Operations leads the development and operational readiness of Fluidstack’s facilities operations team in San Francisco, CA. This role centers on designing, implementing, and maintaining a full training program for data center operations staff. The goal: ensure every team member is prepared to manage complex, critical infrastructure safely and efficiently. Key responsibilities Develop and manage training programs for data center operations personnel Validate and update technical training materials for accuracy and effectiveness Oversee operational initiatives, including planned maintenance governance and change management Provide oversight for MOP (Methods of Procedure), EOP (Emergency Operating Procedures), and AOP (Abnormal Operating Procedures) Ensure operational teams are qualified and equipped to handle mission-critical facility tasks Requirements Strong technical background in data center or mission-critical facility operations Experience progressing through hands-on operational roles Ability to create and validate technical documentation and training content Commitment to developing and mentoring operations professionals This position suits someone interested in shaping the future of data center operations and building the next generation of technical talent.

Join Quizlet as a Product Operations Program Manager where you will play a vital role in enhancing our product delivery. Your expertise will streamline processes, improve operational efficiencies, and ensure that our teams are aligned with our strategic goals. You will collaborate closely with cross-functional teams to drive initiatives that enhance user experience and product performance.

Role overview The Program Manager in Partner Operations at OpenAI works from the San Francisco office. This position centers on building and executing strategies that help partnerships grow stronger and operate more smoothly. Projects in this role aim to boost both the effectiveness and efficiency of partner-related initiatives. Day-to-day work involves identifying ways to improve how OpenAI collaborates with partners and ensuring that these improvements deliver measurable results. Key responsibilities Develop and implement strategies to enhance OpenAI’s partnerships Lead projects that increase the impact and efficiency of partner operations Work closely with internal teams and partners to drive improvements Location This role is based in San Francisco.

Faire connects independent retailers and brands worldwide through its online wholesale marketplace. The company’s platform uses technology and data to help small businesses compete and thrive, aiming to strengthen local economies by giving boutiques access to products from around the globe. Role overview The Program Manager, Marketplace Operations, based in San Francisco, joins Faire’s MOps team. This team builds and scales operational processes that support both brands and retailers, helping drive Faire’s growth and marketplace sustainability. The Program Manager leads complex, cross-functional projects that sit at the heart of marketplace operations. Success in this role relies on strong execution, analytical thinking, program leadership, and effective stakeholder management. What you will do Design and launch new programs from the ground up, while also refining existing operational processes. Apply advanced AI and workflow automation tools to improve efficiency, accuracy, and scale. Work closely with Strategy & Analytics to set clear success metrics and monitoring systems, ensuring programs remain effective and improve over time. Create clear, repeatable Standard Operating Procedures (SOPs), decision models, and escalation paths to support consistency and quality. Partner with BPO and vendor teams to deliver results at scale, including onboarding, training, performance management, and ongoing process improvements. Collaborate with teams across Strategy & Analytics, Strategy & Operations, Product, Engineering, and Data Science to align on objectives and program design.

At Fastly, we empower individuals to connect more effectively with the things that matter most to them. Our edge cloud platform allows clients to build exceptional digital experiences swiftly, securely, and reliably by processing, serving, and safeguarding their applications as close to end-users as possible—right at the Internet's edge. Designed to capitalize on the modern internet, our platform is programmable and supports agile software development. We proudly serve a roster of distinguished clients, including GitHub, Yelp, Paramount, and JetBlue.Join us in creating a more trustworthy Internet.Posting Open Date: 4/9/26Anticipated Posting Close Date*: 7/9/26*Job posting may close early due to the volume of applicants.Position Overview:Fastly is seeking an enthusiastic Program Manager to spearhead the execution of essential product development and engineering initiatives throughout our organization. This role will collaborate closely with leadership across Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and other teams to formulate strategies and achieve successful business outcomes.The ideal candidate possesses a strong understanding of business objectives and the technical execution necessary to enhance Fastly’s platform and operations, delivering products that resonate with both customers and Fastlyans. You will be responsible for guiding teams in creating strategic plans, coordinating workstreams, delivering results, and keeping management updated. You will manage multiple programs concurrently, foster transparency across the organization, empower data-driven prioritization, and identify potential challenges.In this leadership role at Fastly, you will drive outcomes that simplify, scale, and enhance the utility of our products, platform, and operations for our customers and team members. Your contributions will be critical to our success, with a direct impact on numerous lives. We cultivate a supportive environment with friendly teams where learning and development are prioritized. We leave egos at the door, ensuring our customers enjoy services built to the highest industry standards. Join our global, distributed team dedicated to making a difference.

Waymo, a leader in autonomous driving technology, is dedicated to becoming the world's most trusted driver. Originating as the Google Self-Driving Car Project in 2009, our mission is to enhance mobility access while drastically reducing traffic-related fatalities. The Waymo Driver, known as The World's Most Experienced Driver™, powers our fully autonomous ride-hail service, which has successfully completed over ten million rider-only trips. With over 100 million miles driven autonomously on public roads and extensive simulation across 15+ U.S. states, we are at the forefront of transforming transportation.The Market Entry & Partner Enablement Team is pivotal in launching and scaling new market operations for our partners, both commercial and validation operators. This team ensures seamless integration of operational partnerships into the Waymo ecosystem, developing processes and documentation for internal use and partner education. By providing direct support to deal teams, we empower partners to conduct successful, safe, and compliant operations at scale, even amidst rapidly evolving technology and standards.This role reports to the Manager of New Business Operations - Commercial Growth & Planning.

About Our TeamAt OpenAI, our mission is to ensure that artificial intelligence serves the benefit of all humanity. The Strategy & Operations team is pivotal in orchestrating cross-company preparedness and response to critical events, partnering with various teams to manage essential programs that impact the organization. We are looking for individuals who exhibit maturity, possess a strong executive presence, and demonstrate sound judgment in complex and high-stakes situations.About the RoleWe invite applications from candidates who excel in collaborating with technical teams while ensuring internal alignment during significant events such as major product launches and other external occurrences that may affect our users and offerings. The Program Manager will work closely with various functional teams, focusing particularly on product and trust & safety initiatives.This position is based in San Francisco, CA, and follows a hybrid work model with three days in the office each week. We also provide relocation assistance for new hires.Key Responsibilities:Lead and manage special projects across the Strategy team and company-wide initiatives, requiring robust planning, cross-functional coordination, and familiarity with product teams, with an emphasis on safety and product support.Effectively absorb and synthesize information from diverse sources to inform decision-making and deliver clear updates, recommendations, and trade-offs tailored for both product-focused and executive audiences.Facilitate processes across multiple teams to guarantee a cohesive and efficient response during critical situations.Collaborate with cross-functional teams to ensure effective prioritization and rapid response to urgent issues.Contribute to the development of our rapid response toolkit through hands-on investment and testing of new tools to enhance team operations and key playbook development.Identify, assess, and prioritize emerging risks and escalations, support sensitive investigations, product mitigations, and red-teaming efforts.Be available to support team on-call duties during weekends as assigned.You May Excel in This Role If You Have:6–10 years of demonstrated experience working with Product or technical teams, Program Management, Crisis Management, Escalations Management, Consulting, or a related role.Exceptional communication skills and the ability to navigate complex situations with ease.A proactive approach to problem-solving and a commitment to continuous improvement.

About David AIDavid AI stands at the forefront of audio data research, pioneering an R&D-driven approach to dataset development that mirrors the meticulous standards of AI laboratories. Our vision is to seamlessly integrate AI into daily life, with audio serving as the crucial interface. As the field of audio AI evolves and new applications arise, the demand for high-quality training data becomes a critical challenge—this is where we excel.Founded in 2024 by a team of former engineers and operators from Scale AI, we've rapidly attracted major clients from FAANG companies and top-tier AI labs. Our recent $50M Series B funding round, backed by prominent investors including Meritech, NVIDIA, and Amplify Partners, underscores our growth and potential.We pride ourselves on our team’s intelligence, humility, ambition, and close-knit culture. We are seeking exceptional talents in research, engineering, product, and operations to join us in advancing the boundaries of audio AI.About Our Operations Platform TeamOur team is dedicated to building the systems that drive Data Operations, enhancing scalability, improving quality, reducing costs, and enriching the experience for our worldwide network of contributors and clients.Position OverviewAs a Technical Program Manager on the Operations Platform team, you'll spearhead significant cross-departmental initiatives encompassing Operations, Product, Engineering, and Research. This role requires exceptional organizational skills, an operator's perspective, and a solid technical foundation.Key ResponsibilitiesLead the execution of complex technical and operational programs that span multiple teams within our data factory.Facilitate the rollout, adoption, and iterative enhancement of internal tools and platforms.Oversee operational workflows, proactively identifying risks and swiftly addressing obstacles.Convert technical details into clear, executive-level communications.Coordinate priorities among product, engineering, operations, and external stakeholders to alleviate bottlenecks and develop scalable, system-wide solutions.

About FaireFaire is a revolutionary online wholesale marketplace dedicated to empowering local independent retailers. We believe that the future is local. Independent businesses globally generate more revenue than giants like Walmart and Amazon combined, yet they often lack the resources to compete. At Faire, we harness technology, data, and machine learning to unite this vibrant community of entrepreneurs, helping them find the best products from around the world to showcase in their stores. Our mission is to level the playing field, enabling small businesses to thrive against larger e-commerce entities.By championing the growth of independent businesses, Faire is making a significant economic impact on local communities worldwide. We are on the lookout for intelligent, resourceful, and passionate individuals willing to join our mission to fuel the shop local movement. If you share our commitment to community, we welcome you to join us.About this RoleThe Program Manager will serve as an essential partner within Faire’s Revenue organization, enhancing the effectiveness of our processes, systems, and cross-functional execution. This role involves close collaboration with Retailer Sales leaders, Strategy & Analytics, Revenue Systems, and Enablement to ensure we prioritize high-value customers and empower our teams for seamless execution.As a Program Manager, your responsibilities will include:Translating business needs into clear requirements for Revenue Systems and other partners to act upon.Collaborating with Revenue Management to prioritize initiatives, working with Strategy & Analytics to define strategies, and partnering with Enablement to facilitate clear communication and adoption.Ensuring that individual contributors within Revenue are equipped with the necessary tools, workflows, and support to operate both efficiently and effectively.Creating quarterly initiative roadmaps with a focus on long-term objectives.What You’ll DoProgram StrategyProvide Global Program Management Support for the Retailer Sales Functions at Faire.Example: Assess and drive impact by measuring adoption and conversion improvements linked to related programs and projects.Systems & ProcessesEstablish and enhance processes for Revenue Systems to streamline operations.

About the TeamThe Stargate team at OpenAI is dedicated to constructing the physical infrastructure that drives our most advanced AI systems. We are at the forefront of designing, deploying, and managing cutting-edge data center infrastructure, expanding rapidly to meet the growing needs of AI technology. Our efforts synergize hardware, networking, facilities, supply chain, and deployment execution, ensuring seamless integration and functionality.Our mission is to convert compute requirements into reliable, scalable, and deployable systems that can manage the complexities of frontier AI workloads.About the RoleWe are looking for a passionate Hardware Operations Technical Program Manager to lead the execution of AI infrastructure hardware programs throughout their lifecycle.In this pivotal role, you will take ownership of cross-functional program execution, which includes hardware readiness, supplier coordination, deployment planning, rack-level integration, manufacturing operations, logistics, field deployment, and operational handoff. You will collaborate closely with teams in hardware engineering, data center engineering, networking, supply chain, manufacturing, deployment, and operations to ensure that critical infrastructure programs transition smoothly from design to production readiness.This position is ideally suited for an individual who can navigate both technical and programmatic aspects, comprehending hardware systems, identifying operational hurdles, fostering accountability across teams, and establishing scalable processes for high-volume infrastructure deployment.Key ResponsibilitiesLead end-to-end Hardware Operations readiness initiatives for AI infrastructure systems, encompassing servers, racks, networking hardware, power and cooling interfaces, and related data center infrastructure.Create and implement scalable hardware operations processes, workflows, and support models covering deployment, repair operations, diagnostics, break/fix, escalation management, and ongoing operations.Oversee cross-functional execution of Hardware Operations readiness initiatives, ensuring that operational capabilities, tooling, documentation, staffing models, and workflows are established ahead of production deployment and operational handoff.Collaborate with Hardware Engineering, Manufacturing, Supply Chain, Data Center Operations, Network Operations, Deployment, Reliability Engineering, and external suppliers to ensure alignment on operational requirements, supportability, and readiness milestones.Develop operational scorecards, reporting frameworks, and metric algorithms to track progress and success.

Airbnb, Inc. is seeking a Workshop Operations Manager to join the Roadmap Planning & Program Management team in San Francisco. This team shapes strategy and execution for high-priority products, providing insights that guide leadership decisions. The position sits within the business process and operations (BPO) sub-team and plays a key role in refining workflows, supporting strategic projects, and fostering operational excellence. Role overview This senior-level role centers on planning, scheduling, and coordinating discovery and decision-making forums that drive the Executive CEO Workshop calendar. The Workshop Operations Manager designs and maintains the Workshop Operating System, connecting product roadmap teams with senior leadership to help focus on top priorities. What you will do Build strong partnerships with stakeholders, including C-suite Executive Assistants, Program Managers, and functional leaders, to ensure alignment with the Workshop Operating System and support business growth. Oversee daily operations, manage complex scheduling and prioritization across teams, and collect data to improve workflows and timelines. Influence without direct authority by negotiating time allocation priorities with cross-functional groups, building trust and credibility throughout the organization. Requirements This role requires experience in operations management, cross-functional collaboration, and working with senior leadership. Strong organizational, communication, and stakeholder management skills are essential.

Join amaehealth as an Operations Lead for Clinical Programs and play a pivotal role in enhancing our clinical operations. You will be responsible for overseeing the execution and delivery of clinical programs, ensuring adherence to the highest standards of quality and compliance. This position requires a strategic thinker with a passion for operational excellence and a commitment to improving patient outcomes.As an integral part of our team, you will collaborate with cross-functional teams, manage program timelines, and drive continuous improvement initiatives. Your expertise will help shape our clinical strategy and deliver innovative healthcare solutions.