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Experience Level
Senior
Qualifications
To be successful in this position, you should possess:A degree in Civil Engineering, Environmental Engineering, or a related field. Proven experience in CAD design, particularly in water infrastructure projects. Strong understanding of water management systems and relevant regulatory requirements. Excellent communication and teamwork skills. Proficiency in AutoCAD and other relevant design software.
About the job
Join our dynamic team at AECOM as a Senior CAD Specialist focusing on Water Engineering. In this role, you will leverage your expertise in CAD software to create detailed technical drawings and plans that support water infrastructure projects. Collaborating closely with engineers and project managers, you'll ensure that our designs meet industry standards and client specifications.
About AECOM
AECOM is a global leader in engineering design and consulting services. With a commitment to innovation and sustainability, we work on projects that shape communities and enhance the quality of life worldwide. Join us and be part of a team dedicated to delivering exceptional solutions in the fields of infrastructure, environment, and water resources.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom
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Hello and welcome! Are you on the lookout for an exciting new role? Or simply exploring your options? If so, you may have just found the perfect opportunity!As a key member of Lightspeed’s Support team, you will serve as the primary point of contact for our customers seeking assistance. Your role will encompass a range of responsibilities from general inquiries to in-depth troubleshooting of hardware and software issues.Collaborating with various global teams at Lightspeed, you will investigate, troubleshoot, test, and resolve challenges faced by our hospitality clients during their service operations.Your Responsibilities:Collaborate with a diverse, multilingual team available 24/7 across APAC, EMEA, and NOAM regions.Demonstrate flexibility in working hours and shifts, including weekends.Engage positively and knowledgeably with our hospitality customers, partners, and team members, upholding Lightspeed's Gold Class support standards via phone, chat, and email.Employ effective troubleshooting techniques to swiftly identify customer issues and deliver prompt, suitable solutions.Utilize customer support platforms to document, track, and resolve customer interactions.Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring follow-through to resolution with all stakeholders.Advocate for enhancements to our products and services.Work within a scheduled roster to guarantee high availability of support for our clients (in collaboration with your manager).Your Qualifications:Prior experience in customer service and/or technical support, with a strong focus on delivering an outstanding customer experience.Exceptional verbal and written communication skills in German and English.Basic familiarity with popular online, mobile, and desktop platforms, including iOS, Android, OSX, and Windows.Preferred Qualifications (not required):Experience engaging with customers via phone, email, and ticketing systems.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom; London, England, United Kingdom
Welcome to Lightspeed! Are you on the lookout for an exciting new opportunity? Whether you are actively seeking a role or simply exploring the market, you may have just found the perfect fit! As a valued member of Lightspeed's Support team, you will serve as the primary point of contact for our customers in need of assistance. Your role will encompass a diverse range of inquiries, from general education to hardware and software troubleshooting. Collaborating closely with various global teams at Lightspeed, you will investigate, troubleshoot, and resolve issues faced by our hospitality customers during their service. Your Responsibilities: Collaborate with a truly global, multilingual support team available 24/7 across APAC, EMEA, and NOAM. Demonstrate flexibility in working days and shifts, including weekends. Engage with our hospitality customers, partners, and team members enthusiastically and knowledgeably, upholding Lightspeed's Gold Class support standards via phone, chat, and email. Utilize effective troubleshooting techniques to swiftly identify the root cause of customer issues and deliver prompt, appropriate solutions. Document, track, and resolve customer interactions within our support platforms. Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring tracking through to resolution. Advocate for and promote enhancements to our products and services. Work according to a roster/schedule to maintain high availability and support coverage.
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Full-time|On-site|London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast
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Join our dynamic team at AECOM as a Senior CAD Specialist focusing on Water Engineering. In this role, you will leverage your expertise in CAD software to create detailed technical drawings and plans that support water infrastructure projects. Collaborating closely with engineers and project managers, you'll ensure that our designs meet industry standards and client specifications.