Qualifications
Minimum of 3 years of experience in a call center environment, preferably in telecom. Strong communication skills in English and Hindi. Proficiency in handling customer complaints and inquiries. Ability to work in a fast-paced environment and meet performance targets. Familiarity with call center software and tools.
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Call Center Executive in our Telecom Process specializing in Call Blocker services. We are looking for passionate and dedicated individuals who are eager to provide exceptional customer service and support. In this role, you will be responsible for managing inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently.
This position offers a fantastic opportunity to advance your career in the telecommunications industry while working in a supportive and collaborative environment.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading provider of customer service solutions, specializing in telecom processes. Based in Kolkata, we pride ourselves on delivering quality service and support to our clients. Our team is dedicated to fostering a positive work culture and supporting the professional growth of our employees.
