Qualifications
To excel in this position, you should possess a deep understanding of Kraken’s operations and the ability to identify and address client challenges effectively. Proven experience in technology project management, strong analytical skills, and excellent communication abilities are essential. Familiarity with energy sector operations or technology transformation initiatives is preferred. A collaborative mindset and a passion for innovation will be key to driving improvements and delivering exceptional client experiences.
About the job
Join Kraken, a pioneering technology company revolutionizing the energy sector. As a Senior Client Delivery Lead, you will play a crucial role in guiding North American clients through transformative technology journeys. Your expertise will be vital in managing key technology domains such as billing, finance, and communications for client projects, whether migrating to our innovative Kraken platform or addressing ongoing technology needs. Collaborate closely with our technology and operational teams to ensure the successful delivery of business outcomes, while fostering strong partnerships with clients to refine solutions that leverage Kraken’s capabilities. Your role will also involve supporting clients in adopting best practices aligned with our agile development style.
About Kraken
At Kraken, we are committed to making a significant impact in the energy sector by leveraging cutting-edge technology. Our mission is to create a smart, sustainable energy system that optimizes renewable generation, enhances grid intelligence, and empowers utilities to deliver outstanding customer experiences. Over the past four years, we have transformed countless businesses through our Kraken platform, setting new standards for what is possible in business transformation. Join us in our exciting journey to shape a more sustainable future.
