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Senior
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Key ResponsibilitiesRelease Planning & CoordinationManage the full release lifecycle for Salesforce, including sandbox refreshes, metadata deployments, and production releases. Collaborate with product owners, developers, QA, and business stakeholders to outline release scope and timelines. Maintain and communicate a proactive release calendar. Environment & Deployment ManagementOversee Salesforce environments (Dev, QA, Production) ensuring proper version control and configuration. Manage CI/CD pipelines utilizing tools such as Gearset. Implement effective data masking and seeding strategies for non-production environments. Governance & ComplianceEnforce release governance policies, including change management, risk assessments, and rollback strategies. Ensure compliance with internal audits, SOX, and data security standards. Quality AssuranceCoordinate with QA teams to guarantee thorough testing and validation of releases. Monitor post-release performance and manage hotfixes or emergency patches as necessary. Documentation & CommunicationMaintain comprehensive release notes, deployment guides, and environment documentation. Act as the primary point of contact for all release-related communications. Document and communicate any changes to the CI/CD pipeline process.
About the job
At NiCE, we embrace boundless challenges and strive to surpass our limits. Our ambition drives us to innovate and succeed. If you share our passion, we invite you to explore an extraordinary career opportunity that will ignite your potential.
We are looking for a meticulous and strategic Senior Cloud Operations Engineer, CX to lead the planning, coordination, and implementation of Salesforce releases across various environments. This role is crucial in ensuring that new features, enhancements, and bug fixes are delivered efficiently, securely, and with minimal disruption to business operations. The ideal candidate will possess a profound understanding of Salesforce architecture, DevOps methodologies, and release governance.
About NiCE
NiCE is a forward-thinking organization dedicated to pushing boundaries and redefining industry standards. We are committed to fostering a culture of innovation and excellence, where every team member is empowered to contribute to our mission of delivering outstanding customer experiences.
Join our dynamic Front-end engineering team at Code and Theory, where we are committed to delivering groundbreaking and immersive web experiences that captivate our clients and their customers. We strive to harmonize the challenges of adopting new technologies with the essential requirements of high performance, robust security, and accessibility. Collaborat…
Role Overview AvePoint is looking for a Salesforce Support Engineer to join the team in Manila, Philippines. This role focuses on providing Level 1 and Level 2 support for clients, acting as the first point of contact for customer issues. The position involves troubleshooting, resolving technical problems, and working with the R&D team to investigate reported concerns. AvePoint values collaboration, adaptability, and a commitment to continuous learning. Main Responsibilities Handle customer inquiries and issues, taking full ownership from identification through to resolution. Build and sustain positive relationships with project stakeholders to support customer satisfaction throughout project support and maintenance phases. Stay composed and effective when faced with tight deadlines, unexpected technical challenges, or high-pressure situations. Carry out initial investigations into reported problems and work with cross-functional teams to develop solutions. Document support procedures and keep current with AvePoint’s products and services. What AvePoint Looks For Comfort working in an agile setting Strong teamwork and communication skills Interest in learning and adapting to new technologies
Join Nice Ltd. as a Professional Services Engineer focusing on Customer Success and Customer Experience (CX). In this role, you will be pivotal in ensuring the satisfaction of our clients by providing top-notch technical solutions and support. You will collaborate with clients to understand their needs, implement effective solutions, and ensure a seamless integration of our products into their operations.
Join Nice Ltd. as a Professional Services Engineer specializing in Quality Assurance and Automation within our Customer Experience (CX) division. In this pivotal role, you will be responsible for enhancing the quality and efficiency of our services by implementing automation solutions and ensuring rigorous testing practices.
Join Nice Ltd. as a Professional Services Engineer specializing in Quality Assurance and Automation within our Customer Experience (CX) division. In this role, you will work closely with clients to ensure our products meet the highest standards of quality while implementing automation solutions that enhance efficiency and reliability.Your responsibilities will include designing and executing test plans, identifying and resolving issues, and collaborating with cross-functional teams to deliver exceptional solutions. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about technology and customer satisfaction.
Join Nice as a Professional Services Engineer specializing in Customer Success and Customer Experience (CX). In this pivotal role, you will work closely with clients to ensure they derive maximum value from our solutions. You will engage with customers to understand their needs, provide technical expertise, and deliver tailored solutions that enhance their overall experience.
At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior Professional Services Engineer, you will be a pivotal customer-facing resource responsible for delivering specialized expertise and solutions surrounding NICE's innovative products and services. This includes implementing, configuring, and optimizing AI-driven applications—such as chatbots, knowledge assistants, and other digital solutions—tailored for enterprise contact centers. The role requires a blend of technical acumen and business insight, necessitating engagement with clients to accurately assess their needs, provide consultative support, and deliver state-of-the-art solutions.
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
Join Tech Firefly as a QA Automation Engineer and take advantage of an exciting opportunity to work with a prominent American multinational technology company specializing in internet services and products. This role is ideal for driven individuals eager to leverage their QA automation expertise within one of the largest companies globally.Your primary responsibility will involve scripting and establishing automation environments for repetitive tests. Utilizing various automation tools, you will design, test, and implement efficient test automation solutions, aiming to automate testing processes with a minimal codebase.Immediate Hiring
Since its inception in 2017, Willow has evolved from a start-up in Australia into a global leader, transforming the construction industry through cutting-edge digital solutions. Our innovative product suite empowers clients to enhance the performance of their buildings while promoting sustainability.As a key member of our high-performing team, you will leverage state-of-the-art technology to drive success in our projects. Your role will involve close collaboration with project and team leaders to ensure the effective and timely deployment of our software solutions. You will have the chance to cultivate and manage a vital strategic account, directly influencing Willow’s long-term growth trajectory.We are looking for a proactive individual with a proven track record of coordinating complex, cross-functional initiatives to achieve impactful results. Experience working across various subject areas, regardless of your expertise level, will be crucial for success in this role.Exceptional candidates will possess the ability to comprehend and articulate intricate technical concepts, facilitating informed decision-making among internal and external teams. Strong interpersonal and management skills are fundamental within our global organization; this position requires building effective cross-functional teams to support deployment efforts, nurture robust client and partner relationships, and manage stakeholder expectations.
Join AvePoint: Leading Data Security SolutionsAre you ready to take your career to the next level? At AvePoint, we are on a mission to empower organizations worldwide to collaborate securely and confidently. As the global leader in data security, governance, and resilience, we provide innovative solutions that go beyond traditional offerings. Our AvePoint Confidence Platform is trusted by over 25,000 customers globally, including Microsoft, Google, and Salesforce, to optimize their critical data.We are committed to our people, fostering a culture of agility, passion, and teamwork. Here, you will have the opportunity to shape your career, make a meaningful impact, and unleash your potential!Position Overview:As a Channel Solution Engineer, you will play a critical role in our sales team, serving as the primary technical lead throughout the sales lifecycle. Your consultative approach will assist in closing new deals by delivering compelling technical presentations and providing pre-sales support to our partners and customers. You will become an authority on our software and services, effectively educating clients, gaining consensus, and showcasing the value of our solutions.
At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to cultivate an environment where each employee can excel.The NICE CXone Engineer plays a vital role in the development, testing, and deployment of the NICE CXone software platform. This position requires a hands-on approach and expertise in both business and technical consulting. Your responsibilities will include implementing the NICE CXone software and leveraging your technical expertise in various Contact Center technologies such as NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all aspects of technology, including, but not limited to, product and feature design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaborative development in an agile or waterfall framework.
Nice Ltd. is seeking a Lead Professional Services Engineer for the Customer Success team based in Manila, Philippines. This role centers on helping clients gain the most from Nice solutions and ensuring they achieve their goals with the company’s products. Key responsibilities Guide clients through each stage of product implementation, from initial setup to full deployment Share best practices to encourage strong adoption and ongoing use of Nice solutions Lead training sessions that help customers use Nice products with confidence Communicate effectively with both technical and non-technical contacts Requirements Solid technical background and practical experience with enterprise software Ability to explain complex topics to varied audiences Experience supporting customers during onboarding and throughout their journey
Full-time|On-site|Manila, National Capital Region, Philippines
Company Overview: cbs APAC is a premier international consultancy with its headquarters in Heidelberg, Germany. We specialize in delivering top-tier consulting and technology services tailored for large industrial corporations that utilize SAP systems. To learn more about us, visit our website at cbs APACJob Overview: Join the cbs technical team to engage in custom ERP developments, integration projects, and cloud applications for our global clientele. You will design, implement, and manage SAP Cloud Integration solutions using PI/PO/CPI technologies, ensuring high-quality delivery throughout all phases of the project lifecycle.
Join Wing, a pioneering company on a mission to redefine the future of work by creating world-class teams and automating operations. We are seeking an AI-Driven Back-End Developer to design, build, and maintain robust server-side applications that power AI solutions. The ideal candidate will possess strong expertise in back-end technologies, cloud infrastructure, and database management, along with hands-on experience in integrating and deploying AI/ML models and APIs. Your contributions will be vital in delivering innovative features that enhance user experiences and streamline operations.
Join our dynamic team as an SEO Specialist for Managed Services! In this role, you will be responsible for optimizing our managed services to enhance online visibility and drive organic traffic. Your expertise in SEO strategies will help us connect with our clients effectively.
About New Era Technology New Era Technology is a global company with over 3,000 employees. The team focuses on connecting people, places, and information through secure technology solutions. The company emphasizes a People First approach, aiming to create an environment where everyone feels valued and supported. Team members work alongside industry-certified colleagues, access ongoing training, and receive competitive benefits. New Era Technology is committed to individual growth, continuous learning, and a collaborative, inclusive culture. Role Overview: Change Management Specialist (Manila) The Change Management Specialist will support a large group of network engineers and technical project managers during a significant network technology refresh for a major global bank. This role centers on managing change requests and ensuring smooth coordination throughout the project lifecycle. Key Responsibilities Collaborate with deployment engineers to plan, execute, and close change requests Work closely with technical project managers and network engineers to support project goals Utilize ServiceNow to manage and track change management processes What We’re Looking For Expertise in ServiceNow Experience supporting technical teams, especially in large-scale network projects Strong communication and coordination skills This position is based in Manila. Candidates interested in making a real impact within a supportive, growth-focused company are encouraged to apply.
Full-time|On-site|Manila, Metro Manila, Philippines
About the RoleAs an SAP Finance Vertex / REFX / FICA Specialist, you will collaborate closely with our clients, functioning as a consulting professional responsible for designing, building, and implementing initiatives aimed at enhancing business performance. Your key responsibilities will include:Supporting ERP platform-driven business design and assessment initiatives, including value assessments, business case development, and process re-engineering.Designing and implementing SAP Finance solutions using the Vertex tax engine, SAP REFX, and SAP FICA, ensuring that all processes align with business objectives.Working with cross-functional teams to analyze current finance processes and pinpoint opportunities for improvement.Providing advisory support on SAP Finance processes and industry best practices to our CMT clients.Engaging in proposal and business development activities, including responding to RFPs, estimating efforts, and designing solutions for SAP transformations.Assisting in the creation of proof of concepts and reusable assets to speed up delivery for future projects.Delivering impactful presentations and documentation to clients and company leadership.
OverviewThe Land Acquisition Specialist plays a crucial role in the evaluation and acquisition of land for renewable energy projects. This position involves utilizing drone technology to conduct detailed surveys, creating high-accuracy Digital Elevation Models (DEMs) and orthomosaics to analyze topographical features. The specialist will perform site assessments and engage with various stakeholders, including land agents and local government units (LGUs), to facilitate land acquisition processes.Key ResponsibilitiesPlan and execute drone surveys, ensuring accuracy and compliance with project requirements.Conduct on-site reconnaissance and drone surveys utilizing DJI Mavic 3 Enterprise and LiDAR technology.Post-process survey data to produce precise orthomosaics, DEMs, Digital Terrain Models (DTMs), and point clouds for terrain analysis.Perform comprehensive site inspections based on criteria such as terrain stability, flood risk, soil quality, and environmental impact.Facilitate and participate in meetings with external stakeholders, including brokers, landowners, and government representatives.Request and obtain necessary technical and legal documentation from LGUs and government agencies.Assist the Land Acquisition Manager in:Identifying potential land brokers and agents through various platforms.Building and maintaining professional relationships with stakeholders.Communicating ib vogt's land acquisition standards to external parties.Acquiring properties and relevant documentation from stakeholders.Conducting thorough checks on technical and legal documents.Encoding and plotting technical descriptions from property documents.Verifying the accuracy of technical descriptions on property documents.Compiling technical summaries and reports for each site.Digitizing land plots based on georeferenced maps (cadastral, tax, vicinity maps, etc.).Evaluating newly offered properties and sharing findings with internal and external stakeholders.Generating mapping outputs such as CAD files, Shapefiles, and KMZ files.Collaborating with internal teams on grid availability, terrain assessments, engineering design, and other related areas.Preparing and presenting reports to upper management.Ensuring compliance with mapping requirements for permits and land-related issues.Quality checking survey outputs from third-party contractors when necessary.Coordinating with finance and administration for budgetary and administrative tasks.Sign and seal mapping documents as required.
Join Nagarro as a Technical Delivery Manager specializing in Banking and Core Banking Solutions. In this pivotal role, you will lead engineering teams to deliver innovative banking solutions, ensuring high-quality execution and adherence to timelines. Your expertise in project management and technical delivery will be instrumental in driving our clients' success in the banking sector.
Full-time|On-site|Manila, Metro Manila, Philippines
Job Overview:Join our dynamic team at tasq-work, where you will collaborate closely with clients as a consulting professional, designing, building, and implementing strategic initiatives aimed at enhancing business performance. Your role will involve:Leading efforts within the Digital Core & Enterprise Transformation team to assess and design ERP-driven business processes, including value assessments and business case development.Providing expert solutions for clients facing challenges in the SAP Finance landscape, leveraging your experience with Vertex tax engine, SAP REFX, or SAP FICA throughout the project lifecycle.Utilizing strong problem-solving skills to identify, escalate, track, and resolve issues efficiently.Demonstrating effective communication and presentation skills while engaging with clients to comprehend their requirements and scope, defining solutions, articulating business benefits, and developing actionable roadmaps.Creating innovative solution designs that capitalize on our extensive service offerings.Supporting business development initiatives by collaborating with teams on proposal generation, shaping solution plans, and defining delivery approaches for SAP transformations.Overseeing ERP integrations and assisting in developing proof of concepts as necessary.Employing strong analytical skills to deliver clarity and valuable data insights.Key Skills and Qualifications:In-depth proficiency in SAP Finance, with a robust understanding of SAP Finance concepts and the ability to identify, design, and configure Vertex Tax engine, SAP FICA, or SAP REFX, integrated with other modules.Experience serving as an SAP Finance functional consultant, particularly with Vertex tax engine, and supporting end-to-end proposal requests.Ability to advise clients on SAP Finance and Vertex tax engine, SAP REFX, or SAP FICA processes based on industry best practices.Capability to analyze existing business processes and pinpoint areas for enhancement.Experience providing training and support to client sales teams on best practices for order creation.Ensuring all client sales activities are thoroughly documented and tracked within the system.Engagement in developing thought leadership content, including white papers and presentations on current industry topics.Vertex Tax Engine Responsibilities:Implementing new requirements and maintaining the Vertex O Series, emphasizing global indirect tax solutions.Configuring and managing Vertex tax rules, rates, and jurisdictions to guarantee accurate and compliant tax calculations across all transactions.
