Senior Cloud Support Engineer - AI/ML & Databases

Join Tiger Data, a pioneer in data infrastructure, as a Weekend Database Support Engineer. Our cutting-edge PostgreSQL platform is tailored for transactional, analytical, and agentic workloads, empowering developers and businesses globally. At Tiger, we accelerate real-time insights and drive intelligent applications while maintaining a commitment to direct communication, accountability, and collaborative excellence.In this multifaceted role, you will become a vital part of our Technical Services team, leveraging your deep database expertise across our entire technology stack, including PostgreSQL/TimescaleDB, Kubernetes, and AWS/Azure cloud infrastructure.This is more than just a database support position; you will engage with diverse challenges daily — from optimizing complex analytical queries to troubleshooting cloud and Kubernetes issues, and assisting customers with features built on top of the database. Your problem-solving skills will shine as you resolve network issues and utilize browser DevTools to trace API failures.If you thrive on variety and enjoy solving complex technical challenges while working closely with customers, this role is perfect for you. You will gain expertise across our platform while enhancing your database knowledge.Familiarity with TimescaleDB is a must! Please sign up for a free trial and try it out before your interview: https://console.cloud.timescale.com/signupCheck out our tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/Tiger Data operates as a remote-first organization. This is a permanent weekend shift role, with a 4-day, 10-hour schedule from 7 am - 5 pm IST (1:30 am to 11:30 am UTC), Friday through Monday.

SingleStore supports organizations facing complex data challenges by delivering advanced database solutions. The Cloud Database Support Engineer role involves tackling intricate technical issues for enterprise customers, often requiring a deep dive into database internals, memory management, Linux configuration, and SQL query optimization. What you will do Deliver technical support to enterprise clients via email and live chat, handling complex problems, identifying bugs, and resolving outages. Reproduce customer-reported issues, document findings, and submit thorough bug reports or feature requests to engineering teams. Collaborate with software developers, sales engineers, and technical account managers to keep all stakeholders informed about ongoing customer issues. Guide customers to deepen their knowledge of SingleStore and general database operations. Collaboration and growth Support Engineers at SingleStore frequently expand their technical skills by adapting to new systems and technologies. The role involves researching unfamiliar tools and working with teams across development, query performance, product management, and infrastructure SRE. Curiosity and strong problem-solving abilities are essential, as each day brings new challenges. Working hours 6 AM IST to 3 PM IST 2 PM IST to 11 PM IST This position is based in India.

Join Point72 as a Database Support Engineer, where you will be a crucial part of our technology team, ensuring the stability and performance of our database systems. You will work closely with various departments to provide expert support, troubleshoot issues, and implement solutions that enhance our data management capabilities.

Join our dynamic team as a Cloud Support Engineer - Database, where you will play a vital role in ensuring our customers have a seamless experience with our cloud-based database services. As a Cloud Support Engineer, you will leverage your technical expertise to troubleshoot and resolve issues, provide guidance on best practices, and enhance our customers' understanding of our cloud solutions.

DigitalOcean is hiring a Cloud Support Engineer - Database for its Bengaluru office. This team focuses on helping customers get the most from cloud infrastructure and managed database products. The role supports key accounts with direct, hands-on problem solving and guidance. What You’ll Do Troubleshoot database and cloud infrastructure issues for customers, working closely with users to resolve problems quickly and thoroughly. Advise customers on best practices for managed databases and DigitalOcean’s platform. Collaborate with Product and Engineering teams to address complex scenarios and ensure strong customer outcomes. Grow technical knowledge across a range of database systems and DigitalOcean services. Who We’re Looking For Interest in cloud infrastructure and database technologies. Commitment to delivering responsive, high-quality support for customers. Enjoys working as part of a collaborative, energetic team. Ready to build expertise in managed databases and cloud solutions. Reporting Line This position reports to the Manager, Cloud Support Engineer.

Join Tiger Data, the innovative leader in PostgreSQL platforms formerly known as Timescale, where we empower developers and organizations with the fastest solutions tailored for transactional, analytical, and agentic workloads. Our platform is trusted by thousands globally, accelerating real-time insights, driving intelligent applications, and supporting critical infrastructure at scale. We are a remote-first organization, dedicated to clear communication, accountability, and collaborative excellence, as we redefine data infrastructure for speed, flexibility, and simplicity.We are seeking a dynamic Database Support Engineer to enhance our Technical Services team. While a strong foundation in database management is crucial, this role offers the opportunity to engage with our entire technology stack — from PostgreSQL/TimescaleDB to Kubernetes, AWS/Azure cloud infrastructures, and beyond.This role transcends traditional database responsibilities. You will operate at the nexus of databases, cloud infrastructure, and modern platform engineering. Every day will present unique challenges—from optimizing complex analytical queries to resolving issues related to cloud, Kubernetes, and database-integrated features across distinct services. You'll troubleshoot network concerns and utilize browser DevTools for tracing API errors, delivering comprehensive support to our customers across the technology spectrum.By joining us, you will deepen your database expertise while gaining insights into our entire platform. If you thrive on variety, enjoy tackling complex technical challenges, and relish direct customer interaction, this role is perfect for you!Familiarity with TimescaleDB is essential! Prospective applicants should sign up for a free trial and evaluate the platform prior to applying or interviewing. https://console.cloud.timescale.com/signupExplore a tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/Tiger Data operates as a remote-first company. This is a full-time role prioritizing APAC time zones.This is a permanent weekday position with 5-day, 8-hour shifts from Monday to Friday.While primarily a weekday role, occasional on-call coverage may be necessary.

Join our dynamic team at DigitalOcean as a Senior Cloud Support Engineer, specializing in AI/ML and database technologies. In this impactful role, you will leverage your expertise to provide exceptional technical support, troubleshoot complex issues, and collaborate with cross-functional teams to enhance our cloud services. Your contributions will be pivotal in ensuring our clients achieve their goals using our innovative infrastructure and tools.

Founded in 1983, Caxton Associates is a premier global trading and investment firm with a presence in major financial hubs including New York, London, Singapore, Monaco, Bangalore, and Dubai. Our focus is on managing both client and proprietary capital through sophisticated global macro hedge fund strategies.Your RoleWe are looking for a talented Database Engineer to enrich our technology team in Bangalore. This is a hands-on position where you will take significant ownership of essential data platform components, emphasizing their design, development, and optimization.You will collaborate with teams across our London and New York offices, playing a crucial role in evolving and scaling our data platform to directly support trading and investment decision-making on a global scale. This role demands strong technical skills, a keen eye for data quality, and the capacity to thrive in a fast-paced, mission-critical environment.Key ResponsibilitiesPartner with Technology, Quantitative, and Risk teams to create data solutions for reporting and analytics.Design and implement scalable database architectures, including schemas, tables, indexes, and stored procedures.Develop and maintain Python ETL pipelines for trade, position, and pricing data.Create and support reporting and visualization tools utilizing Tableau.Ensure data integrity, security, and high availability across both production and non-production settings.Monitor and enhance database performance through query tuning, indexing, and execution plans.Leverage AWS services (RDS, Aurora, S3) to construct scalable, resilient data platforms.Conduct database maintenance tasks, including backups, recovery, and integrity checks.Implement database security best practices, focusing on user permissions and roles.Support and enhance global data platform operations across various regions.Document database structures, processes, and best practices comprehensively.

Join Eurofins Scientific as a NoSQL Database Engineer, where you will be instrumental in managing and optimizing our NoSQL databases. You will collaborate with cross-functional teams to design scalable database solutions that meet the evolving needs of our business. This position offers the opportunity to work with cutting-edge technology and contribute to innovative projects in a dynamic environment.

Join our dynamic team at Tekion as a Senior Database Engineer, where you'll play a pivotal role in designing, implementing, and maintaining our database systems. This is an exciting opportunity to leverage your expertise in database architecture and optimization to drive innovation and efficiency in our operations.

Join our dynamic team at Integrichain as a Senior Database Engineer within our Platform Engineering department. In this role, you will leverage your extensive experience with database management and engineering to enhance our platform's performance and reliability. You will work collaboratively with cross-functional teams to design, implement, and optimize database solutions that meet the evolving needs of our business.

Global Healthcare Exchange Inc. seeks a Senior Database Operations Engineer in Hyderabad, Telangana. This position plays a central role in the Database Administration team, supporting the design, development, and maintenance of database solutions for both internal and external clients. The engineer will help manage the company’s corporate and cloud database infrastructure, supporting GHX DaaS and SaaS offerings. Role overview This role involves planning, designing, implementing, and supporting core database functions to meet corporate standards for performance, scalability, reliability, and compliance. Collaboration with operational and development teams is key to ensuring smooth service delivery and database reliability. What you will do Administer and manage databases, including backup and recovery, performance monitoring, data security, access management, installations, upgrades, patch management, and failover server management. Maintain data integrity and system security by following operational and security policies throughout the service lifecycle. Provide 24/7 monitoring, on-call support, and troubleshooting for database issues, and deliver operational feedback to development and release teams. Mentor and support junior database engineers. Work with database platform engineers on version upgrades and best practices. Requirements Bachelor's degree in Computer Science or a related field, or equivalent experience. 5-8 years of experience in Database Administration. Deep knowledge of at least one RDBMS or NoSQL platform (such as MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle, or SQL Server), plus basic familiarity with others. Experience working with hybrid and public cloud environments. Background in supporting implementation projects. Proven ability to manage databases in high transaction and high availability settings. Knowledge of horizontal scaling and high availability technologies (for example, Oracle RAC & Data Guard, SQL Server 'Always On'). Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in both physical and virtual environments. Experience with cloud-hosted databases, preferably on AWS. Preferred skills Strong analytical, critical thinking, and problem-solving abilities. Excellent interpersonal skills and a customer service mindset. Clear written and verbal communication skills.

As a MySQL Database Engineer at OneDirect, you will be instrumental in provisioning and managing MySQL instances in both clustered and non-clustered configurations. Your responsibilities will include ensuring the performance, security, and availability of our databases. You will be tasked with performing essential database administration duties, including automation, performance monitoring, tuning, and query optimization. Your role will also involve preparing comprehensive documentation and specifications, handling common database procedures like upgrades, backups, recovery, and migration. Additionally, you will profile server resource usage, optimizing and tweaking as necessary, while collaborating with team members and stakeholders to achieve our goals.

Join Bazaarvoice as a Staff Database Engineer and contribute to our mission of empowering brands to harness the power of customer feedback. In this role, you will be responsible for designing, implementing, and maintaining robust database systems that support our innovative solutions. You will collaborate closely with cross-functional teams to ensure data integrity, optimize query performance, and enhance overall database efficiency. Your expertise will help us deliver exceptional experiences to our clients and their customers.

Key Responsibilities- Provision MySQL instances, both in clustered and non-clustered configurations.- Ensure optimal performance, robust security, and high availability of databases.- Conduct database administration tasks including automation, performance monitoring, tuning, and query optimization.- Prepare comprehensive documentation and technical specifications.- Manage common database operations such as upgrades, backups, recovery, and migration.- Monitor server resource utilization, optimize settings, and make adjustments as necessary.- Collaborate effectively with team members and stakeholders.- Serve as a Team Lead, guiding and mentoring junior engineers.

Join Zscaler as a Staff Database Development Engineer, where you will play a pivotal role in designing and implementing robust database solutions that enhance our cloud security platform. You will collaborate with cross-functional teams to ensure optimal performance and reliability of our database systems.

As a Senior Database Operations Engineer at Global Healthcare Exchange, Inc. in Hyderabad, this role centers on supporting and enhancing the database environments that drive GHX's DaaS and SaaS offerings. Reporting to the Manager of Database Administration, the position involves designing, developing, maintaining, and troubleshooting databases for both internal and external clients. The work requires close collaboration with operational and development teams to ensure database solutions meet company standards for performance, scalability, reliability, and compliance. What you will do Administer and manage GHX databases, with a focus on backup and recovery, capacity and performance monitoring, and maintaining secure data access. Handle database installations, upgrades, patching, and manage failover servers to ensure high availability. Protect the integrity and confidentiality of company data by following operational and security policies throughout the service delivery lifecycle. Provide 24/7 monitoring, on-call support, and troubleshooting for database issues, and deliver operational feedback to development and release teams. Mentor and guide junior database engineers as part of team development. Work alongside database platform engineers to coordinate version upgrades and promote best practices. Role overview This position oversees both corporate and cloud database infrastructure. The Senior Database Operations Engineer plays a key part in planning, implementing, and supporting critical database functions, always keeping company objectives and operational policies in view.

Role overview Actian Corporation seeks an Enterprise Database Sales Engineer based in Bangalore, India. This position centers on linking organizations to Actian’s database solutions. Success in this role relies on a strong grasp of enterprise database systems and the ability to explain technical topics in plain language. What you will do Meet with clients from a range of industries to learn about their database needs Showcase Actian’s database offerings and clarify how they fit specific business challenges Collaborate with clients to develop recommendations tailored to their operations Requirements Deep understanding of enterprise database systems Strong communication and interpersonal abilities Background in working with clients to define and solve technical requirements

About Cognite Cognite builds AI and data solutions for industrial digitalization. The team works with companies around the world to help them accelerate digital transformation and improve operational efficiency. Drawing on a strong industrial background and a growing set of AI tools, including low-code AI agents, Cognite tackles complex, high-impact challenges across industries. The culture values agility, ownership, and a willingness to question established ways of working. People who see challenges as a chance to move forward tend to thrive here. Cognite’s Moonshot initiative targets unlocking $100 billion in customer value by 2035, aiming to reshape how global industries operate.