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Experience Level
Senior
Qualifications
We are looking for candidates with strong technical expertise and a passion for collaboration technology. Ideal candidates will possess:A proven track record in designing and implementing collaboration solutions. Excellent communication and interpersonal skills. Experience with multi-vendor technology environments. Strong troubleshooting abilities and a customer-centric approach.
About the job
As a Senior Collaboration Engineer at ePlus Inc., you will play a pivotal role in the design and implementation of innovative Collaboration Technology Solutions across various vendors. This is an opportunity to collaborate with a top-tier account team, gaining insights into client needs and developing sustainable collaboration roadmaps tailored to their goals.
Your Impact
The key responsibilities of this role include:
Assisting in the preparation and response to Bill-of-Materials (BOM) and Statements of Work (SOW), ensuring alignment with customer expectations.
Planning and designing multi-vendor Collaboration Solutions.
Acting as a pre-sales resource for the sales team as needed.
Serving as an escalation point for Engineers, Senior Engineers, and Consultants.
Troubleshooting complex technology issues during and after implementation.
About ePlus Inc.
ePlus Inc. is a leading provider of technology solutions and services that help organizations maximize their IT investments. With a commitment to innovation and excellence, ePlus empowers businesses to enhance their collaboration capabilities through tailored solutions.
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OverviewAs a Senior Collaboration Engineer at ePlus Inc., you will play a pivotal role in the design and implementation of innovative Collaboration Technology Solutions across various vendors. This is an opportunity to collaborate with a top-tier account team, gaining insights into client needs and developing sustainable collaboration roadmaps tailored to their goals.Your ImpactThe key responsibilities of this role include:Assisting in the preparation and response to Bill-of-Materials (BOM) and Statements of Work (SOW), ensuring alignment with customer expectations.Planning and designing multi-vendor Collaboration Solutions.Acting as a pre-sales resource for the sales team as needed.Serving as an escalation point for Engineers, Senior Engineers, and Consultants.Troubleshooting complex technology issues during and after implementation.
