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Experience Level
Senior
Qualifications
We are looking for candidates with:A strong background in AI and Natural Language Processing. Experience in leading AI projects and teams. Proficiency in programming languages such as Python or Java. A passion for music and technology. Excellent problem-solving skills and a creative mindset.
About the job
Join Spotify as a Senior Conversational AI Lead in London, where you'll be at the forefront of AI innovation. You will lead a talented team in designing, developing, and deploying advanced conversational AI solutions that enhance user experiences across our platforms.
Your expertise will drive the strategy and execution of our conversational AI initiatives, collaborating with cross-functional teams to ensure seamless integration with our services. You will play a crucial role in shaping the future of how our users interact with music and podcasts.
About Spotify
Spotify is a leading global music streaming service, revolutionizing the way people listen to music. We offer a platform that connects artists with fans, providing access to millions of songs and podcasts. Join us in our mission to unlock the potential of human creativity.
WHO ARE WECognism is the premier provider of B2B data and sales intelligence across Europe. Our innovative platform helps ambitious companies of all sizes to efficiently discover, connect, and engage with qualified decision-makers, ultimately accelerating their sales processes and closing more deals. Headquartered in London, with a global presence, Cognism's…
Join Experian as a Website and Optimization Manager and take the lead in enhancing our online presence. You will be responsible for optimizing our website, ensuring a seamless user experience, and driving traffic through effective strategies. Collaborate with cross-functional teams to develop and implement best practices in website management and optimization.
At Cision, we are dedicated to empowering every individual to make a significant impact. Your voice is valued, your ideas are appreciated, and your unique perspective drives our collective success. Being part of our global team means thriving in an environment that promotes curiosity, collaboration, and innovation, all while contributing meaningfully to the brands we elevate. Join us in shaping the future of communication and fostering authentic connections that matter. Whether you’re addressing complex challenges or spearheading bold innovations, your growth is our success, and together we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. Job SummaryThe Conversion Rate Optimization Manager will independently oversee the full range of the experimentation lifecycle, from research and hypothesis development to test design, execution, and post-test analysis across various digital properties. This role acts as a subject matter expert in optimization strategies, promotes data-driven decision-making, and enhances digital performance through systematic experimentation frameworks.Essential Duties & Responsibilities• Spearhead the design, implementation, and analysis of A/B and multivariate tests across digital platforms to enhance conversion rates, engagement, and user experience.• Conduct both quantitative and qualitative research to pinpoint optimization opportunities and prioritize impactful experimentation initiatives.• Formulate structured test hypotheses and convert insights into clear, actionable experiment briefs.• Collaborate cross-functionally with marketing, product, design, engineering, and analytics teams to execute experiments and implement successful variants.• Analyze test results employing robust statistical methods and communicate findings, insights, and recommendations to relevant stakeholders.• Uphold experimentation governance, documentation standards, and optimization best practices to ensure consistency and scalability.• Mentor and provide informal guidance to junior team members, fostering skill development within the function.• Undertake additional duties and responsibilities as necessary to support business objectives.
About Allica BankAllica Bank is the UK's most rapidly expanding financial technology firm, dedicated to serving established SMEs—a crucial yet neglected segment in the fintech landscape. We aim to empower these businesses, which form the backbone of local economies, accounting for over a third of the economic output.Department OverviewOur Growth department plays a pivotal role at Allica, strategically positioned at the crossroads of marketing, product development, sales, and data analytics. This team is tasked with driving sustainable customer acquisition, engagement, and retention, ensuring our banking solutions effectively target and resonate with SMEs at critical junctures. We approach growth through a dual lens of science and art, leveraging commercial strategy along with in-depth customer insights.Role OverviewAs the Senior Manager of Conversion Rate Optimization & Experimentation, you will take full ownership of Allica's landing page ecosystem and conversion initiatives from end-to-end. This role is highly hands-on; you will analyze funnel data, develop clear hypotheses, and execute solutions directly—building and deploying landing pages, forms, calculators, and multi-step workflows within HubSpot CMS. You will harness AI tools like Claude and ChatGPT to enhance workflow efficiency. A strong commercial focus is paramount; you will measure your success not just by conversion rates but by tracking lead quality and downstream sales outcomes.Key ResponsibilitiesDevelop and manage a prioritized roadmap for conversion rate optimization and experimentation across Allica's primary customer acquisition channels, ensuring alignment with commercial objectives.Identify and analyze conversion bottlenecks pertaining to messaging, user experience, form design, trust signals, and page structure using analytics tools such as GA4, Heap, and HubSpot.Create structured experiments with defined hypotheses and measurement frameworks to drive continuous improvement in conversion performance.
THE BASICSThis position offers a competitive salary of up to £170,000 per year, depending on experience, along with equity opportunities.Reporting to: Head of Growth Engineering.Location: Chancery Lane, London — In-office Monday to Thursday, Work from Home on Fridays.WHAT ARE WE BUILDING?At Fyxer, we are revolutionizing client communication with our AI Email & Meeting Assistant. Our innovative tool alleviates the administrative load for professionals in client-centric roles such as sales, consulting, and recruiting. By understanding your inbox, drafting replies in your unique voice, and capturing concise meeting notes, we streamline your workflow.As a dedicated applied AI company, we leverage fine-tuned open-source models, retrieval-augmented generation, and tool utilization. Impressively, users send 53% of the email drafts we generate.Since our launch in March 2024, we have rapidly scaled from $0 to over $30 million in Annual Recurring Revenue (ARR). In less than 18 months, we secured a $10 million Series A and a $30 million Series B funding round, with notable investors including Marc Benioff (Salesforce), Harry Stebbings (20VC), David Singleton (ex-CTO of Stripe), and Madrona (the first investors in Amazon and Snowflake).THE ROLEWe are seeking a Lead CRO Engineer to join our Growth Engineering team — a compact but dynamic group entrusted with the product-led growth strategies that propel Fyxer’s remarkable revenue growth.This role goes beyond mere UI refinement. You will be responsible for the infrastructure and strategies that convert user sessions into tangible growth. This entails designing and conducting A/B tests, analyzing user behavior metrics, and optimizing the entire acquisition journey across our paid landing pages, programmatic SEO, and lead magnet micro-apps. You will operate at the nexus of data, marketing, product, and engineering, utilizing rigorous A/B testing, behavioral analytics, and a profound knowledge of B2B SaaS growth mechanics to drive key performance indicators.Each Growth Engineer possesses full ownership of their designated area within the product lifecycle, from strategy formulation to execution, without the intermediary of project managers.WHAT YOU’LL OWNLead the conversion rate optimization initiatives across the entire user journey, from landing pages to paid activations and seat expansions.Develop, implement, and manage multivariate testing protocols to systematically enhance conversion rates and identify data-driven improvements for long-term user retention.Oversee the experimentation infrastructure, ensuring adherence to best practices and continuous improvement in testing methodologies.
Role Overview hmgroup is looking for a Website Operations Specialist in London to help keep our digital platforms running smoothly. This role focuses on maintaining website functionality, improving the user experience, and supporting reliable day-to-day operations online. What You Will Do Monitor and manage website performance and functionality Identify and resolve issues that affect user experience Work to ensure seamless operations across all digital platforms Who Thrives Here This position suits someone who enjoys working with web technologies and cares about how users interact with online platforms. A detail-oriented, tech-savvy approach will help drive success in this role.
Join Spotify as a Lead in User Growth Optimization, where you will play a vital role in enhancing our conversion optimization strategy. In this position, you will be responsible for implementing existing optimization initiatives and crafting innovative conversion strategies and hypotheses. Reporting directly to the User Growth Optimization Director within the Growth team, you will concentrate on boosting subscriptions, minimizing churn, and maximizing lifetime value.Become part of the world's fastest-growing online subscription service in a high-impact role that allows you to significantly influence Spotify's success by driving accelerated subscriber growth.
We are seeking a highly skilled and experienced Senior Product Manager to lead the development of our Generative AI and Conversational Platforms. In this role, you will be responsible for defining product strategy, collaborating with cross-functional teams, and driving the execution of innovative solutions that enhance user experience and engagement.Your expertise in product management, coupled with a passion for AI technologies, will be pivotal in shaping our product roadmap. You will work closely with engineering, design, and marketing teams to deliver high-quality products that meet customer needs and drive business growth.
Valtech partners with well-known brands to design and deliver customer experiences. The company emphasizes growth, international opportunities, and a culture shaped by clear values. The role The Conversational Analytics Engineer position centers on developing digital solutions that improve how customers interact with businesses. This role involves exploring new approaches, questioning established methods, and helping to create customer experiences that can influence entire industries. What to expect Work on projects that focus on conversational analytics and digital innovation Contribute to solutions that aim to improve customer engagement Participate in a team culture that values learning and professional growth Location This position is based in London.
Title: Landing Page Optimization and Experimentation ManagerLocation: Hybrid – 3 days per week in our London office near Tower HillPosition: Permanent About PetLabCo….PetLabCo. is the leading direct-to-consumer provider of pet supplements, boasting a remarkable 9-figure revenue and experiencing rapid growth with ambitious global expansion plans. With over 5 million satisfied dogs and a devoted community of pet owners, we are committed to enhancing the lives of pets through our innovative products. Our vibrant team thrives in a fast-paced, customer-centric environment where high performers are recognized and rewarded, making it the perfect place for driven animal lovers eager to advance their careers. A Day In The Life…In our dynamic environment, curiosity, initiative, and a proactive spirit are highly valued. If you relish a variety of tasks, enjoy taking ownership, and aspire to make a significant impact, you’ll fit seamlessly into our pack. Reporting to the Head of Product and Optimization, you will collaborate closely with our Director of Creative Strategy, Media Buying, and Head of Copywriting to develop and implement high-performing landing page strategies, utilizing a test-and-learn methodology to continuously enhance results.Your role will involve improving efficiency across our technology stack, teams, and workflows, ensuring that ideas transition swiftly from insight to execution. A key focus will be on creating and perpetually refining landing experiences that resonate with our website visitors, emphasizing copy and content relevance. Much of your work will support paid media channels, necessitating a strong grasp of the full end-to-end user journey.No two days will be alike. From identifying opportunities within performance data to launching new experiments and delivering impactful landing pages, you will play a crucial role in driving growth. This position integrates creativity, problem-solving, analytical thinking, data storytelling, project management, and effective communication, allowing you to learn quickly, test new concepts, and witness the direct results of your efforts. Your daily responsibilities will include… Continuously monitoring and analyzing growth metrics and campaign performance, transforming data into actionable insights and innovative ideas that unlock new optimization opportunities.Engaging deeply with the strategic processes of our media buying and PPC teams, collaborating closely to launch high-quality landing pages that align with campaigns, respond swiftly to changing marketing demands, and deliver engaging user experiences.Leading multiple landing page initiatives from concept through to launch, ensuring quality and alignment with overall objectives.
At NICE, we redefine what's possible. Our ambition drives us to challenge the status quo and push boundaries. We strive to set and exceed the highest standards. If you share our passion for innovation and excellence, we invite you to explore a career opportunity that ignites your passion.What does the role entail?As a Delivery Solutions Architect within our Professional Services team, you will empower clients and partners to create extraordinary AI-driven conversational experiences. You will spearhead the design of virtual assistants and user journeys, facilitate onboarding and solution delivery, and serve as a subject matter expert in conversational design. Your role is pivotal in ensuring project success and enhancing customer satisfaction through engaging, natural, and effective dialog flows, with a strong emphasis on Conversation Design.How will you contribute?Discover use casesEngineer requirementsCraft dialog flows and scriptsDefine intents and user journeysConduct conversation design workshopsDevelop assistant personasFacilitate partner enablement activitiesDo you have the skills we're looking for?3+ years in conversation/UX designExceptional English communication skillsExperience with multimodal user experiencesFamiliarity with NLU/NLP conceptsKnowledge of Large Language Models and promptingWhat’s in it for you?Join a rapidly expanding global company that is disrupting the market, where our teams, comprised of top talent, thrive in a dynamic, collaborative, and innovative environment! As an industry leader, every day at NICE presents an opportunity for growth and learning, with countless internal career pathways across various roles, disciplines, and geographies. If you are passionate, creative, and eager to push limits, you may be the perfect fit for our team!Experience the benefits of NICE-FLEX!At NICE, we embrace the NICE-FLEX hybrid model, providing maximum flexibility with 2 days in the office and 3 days of remote work each week. Office days are centered around face-to-face collaboration, fostering innovation, new ideas, and a lively, interactive atmosphere.
Join Contentful as an Optimization Strategist (f/m/d) and play a pivotal role in driving our optimization initiatives. You will work collaboratively with cross-functional teams to enhance our product offerings and ensure that we meet the evolving needs of our clients. Your expertise in data analysis and strategic optimization will be essential in identifying areas of improvement and implementing effective solutions that contribute to our growth and success.
Join PA Consulting as a Managing Consultant specializing in Process Optimization within the Financial Services sector. In this dynamic role, you will lead transformational projects that enhance operational efficiency and drive strategic improvements for our clients. Your expertise will be pivotal in identifying areas for enhancement, developing innovative solutions, and implementing best practices across various financial services.
AJ Bell seeks a Website Content Associate to join the marketing team in London. This entry-level role offers a hybrid work setup, combining time in the office with remote work. Role overview The Website Content Associate helps shape and maintain the content on AJ Bell’s website. The focus is on crafting clear, accurate information that reflects the brand and supports a positive user experience. What you will do Write and edit website content to ensure information stays accurate and engaging Collaborate with colleagues from different departments to align messaging and keep brand voice consistent Assist with optimizing content for clarity, accessibility, and the needs of users Location This position is based in London and follows a hybrid work arrangement.
At NICE, we embrace challenges without limits. Our ambition drives us to be game changers, always striving to exceed the highest standards. If you’re ready to ignite your career and be part of a winning team, we invite you to join us.Job Title: We are: You will (Responsibilities): You are (Requirements & Skills): NICE to have (Advantages):About NICENICE Ltd. (NASDAQ: NICE) provides innovative software solutions to over 25,000 global enterprises, including 85 of the Fortune 100 companies. Our products enhance customer experiences, combat financial crime, and promote public safety, managing over 120 million customer interactions and monitoring more than 3 billion financial transactions daily.Recognized as a leader in AI, cloud, and digital solutions, NICE is proud to employ over 8,500 professionals across more than 30 countries.NICE is an equal opportunity employer, welcoming applicants from all backgrounds and walks of life, regardless of race, religion, nationality, age, gender, disability, veteran status, or any other category protected by law.
Why Choose PlayStation?At PlayStation, we pride ourselves on being not only the premier destination for gaming but also an exceptional workplace. As a recognized leader in global entertainment, we are at the forefront of innovation, delivering the PlayStation family of products and services, which includes PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and a collection of acclaimed software titles from PlayStation Studios.We are committed to fostering an inclusive environment that empowers our employees and embraces diversity. We warmly welcome individuals who are passionate and curious about technology, innovation, and play to explore our available positions and join our expanding global team.The PlayStation brand is a proud part of Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.Role Overview - 12m FTC (Maternity Cover)The Global Marketing, Sales, and Business Operations (GMSBO) division unites a global team dedicated to engaging gamers with PlayStation’s remarkable intellectual properties. With a presence in various countries, we understand the significance of balancing local relevance with a global perspective. Our collaborative efforts across marketing, Direct to Consumer channels, partners, and services aim to deliver the best PlayStation experience to diverse markets worldwide.Within GMSBO, the Executive Portfolio Management Office (EPMO) plays a crucial role in supporting strategic initiatives to ensure cohesive action and execution. Our focus areas include goal tracking, organizational alignment, knowledge management, and process improvement. We coordinate and manage project plans related to product market introductions, enhancing processes for alignment and efficiency.The Process Optimization team within the EPMO is actively seeking a skilled team manager (Contracted) for maternity cover. This role requires expertise in deep process analysis and change management to drive significant and sustainable transformations within complex business and system environments.
Role overview airapps seeks a Creative Framer Website Designer based in the London Metropolitan Area. This position centers on crafting visually striking and user-friendly websites using Framer. The work directly supports client objectives and helps build a stronger online presence for each project. What you will do Design and build websites in Framer, balancing strong visual appeal with practical usability Collaborate with developers to bring creative ideas to life as functional, interactive websites Maintain high quality standards and ensure each site reflects airapps' design principles Collaboration This role involves ongoing teamwork with the development group to turn concepts into effective digital experiences. Designers contribute significantly to the style and user experience of client projects at airapps.
Join WildBrain as a Project Manager to lead our Royalty System Optimization initiative. This 12-month fixed-term contract role will involve collaborating with cross-functional teams to streamline processes and enhance system efficiency. Your expertise will be crucial in driving project success, ensuring timely delivery, and maintaining high standards of quality.
Join Spotify as a Senior Conversational AI Lead in London, where you'll be at the forefront of AI innovation. You will lead a talented team in designing, developing, and deploying advanced conversational AI solutions that enhance user experiences across our platforms.Your expertise will drive the strategy and execution of our conversational AI initiatives, collaborating with cross-functional teams to ensure seamless integration with our services. You will play a crucial role in shaping the future of how our users interact with music and podcasts.
Join Frasers Group as the Head of Digital Optimization, where you will lead the charge in enhancing our digital presence and performance. In this pivotal role, you will develop and implement innovative digital strategies that drive customer engagement and conversion rates. Your expertise will be critical in analyzing data and translating insights into actionable improvements across our digital platforms.
