Senior Customer Service Representative

As a Customer Account Services Representative, you will play a crucial role in enhancing customer satisfaction while simultaneously contributing to the growth of our esteemed company. You will have the opportunity to identify and promote additional or upgraded services that meet customer needs.Key ResponsibilitiesDeliver Exceptional Customer Experiences- Engage with customers in a call center setting by warmly greeting them, asking insightful questions, and actively listening to their needs and requests.- Ensure a seamless customer journey by accurately documenting call details and entering new account information into our systems, as well as completing necessary forms for inter-departmental actions.- Foster customer loyalty by conducting follow-up calls after actions are taken by other Cox departments.Effective Problem Solving- Provide appropriate answers or solutions by interpreting information relevant to the customer’s specific situation.- Educate customers on billing statements and explain Cox's policies and procedures regarding pricing, billing, and services.- Carry out necessary calculations concerning fees, timeframes, or due dates.Contribute to Business Growth- Advance the company's objectives by identifying opportunities for sales leads, promoting Cox services, and offering service contracts as authorized by customers.- Collaborate with Sales for identified leads and coordinate with Technical Support for assistance with non-account-related issues.

Join our dynamic team as a Customer Service Representative in Phoenix! We are looking for enthusiastic individuals who are passionate about providing top-notch support to our clients. In this role, you will handle customer inquiries, resolve issues, and ensure a positive experience for all customers.

Join PLS as a Customer Service Representative and be the face of our company! As the primary point of contact, you'll deliver exceptional service, educate customers about our financial products, and ensure compliance with all regulations. If you have a passion for helping others and thrive in a dynamic environment, we invite you to apply!

Join PLS as a Customer Service Representative, the face of our brand, where you will deliver exceptional customer service, educate clients on our financial products, and ensure compliance with all regulations. Your role is crucial in maintaining our high standards and a welcoming environment for both customers and team members.

Join our team at PLS as a Customer Service Representative, the vital link between our company and our customers. As the face of PLS, you will deliver outstanding service, provide guidance on our financial products, and ensure compliance with all regulations. Your role is crucial in creating a welcoming atmosphere and fostering customer loyalty.

Join Our Team as an Overnight Customer Service Representative!PLS Overview:At PLS, we believe you deserve better! PLS stands for People – Location – Service, and we take pride in being a premier retail provider of financial services. Our focus is on our customers, and our dedicated team members ensure that we exceed expectations every day. Headquartered in Chicago, the PLS Group operates over 200 financial service centers across 12 states. Our check cashing services offer customers convenient financial solutions to meet their daily needs, often providing more affordable and transparent options than traditional banks. Founded in 1997 by Bob and Dan Wolfberg, we are committed to serving our communities.Position Overview:As a Customer Service Representative (CSR), you will be the first point of contact for our customers, embodying the PLS experience. Your primary responsibility will be to deliver exceptional customer service while educating patrons about our products and services. You will also ensure compliance with company standards and regulatory requirements.Key Responsibilities:Delivering exceptional customer service to encourage repeat businessInforming customers about our range of products and servicesEnsuring all transactions adhere to federal, state, and local regulationsFollowing internal policies and procedures diligentlyMaintaining a balanced cash drawerAccurately processing transactions, including cash handlingUtilizing our point-of-sale system for transactions and information retrievalAddressing customer complaints or escalating them to the Store ManagerHelping to uphold a clean and inviting store environmentCarrying out other duties as assigned by management

Join PLS as a Customer Service Representative (CSR) at our Phoenix location, where you'll be the face of our brand and the primary point of contact for our valued customers. In this role, you will provide exceptional customer service, educate clients on our diverse financial products, and ensure compliance with all company policies and regulations. Your commitment to excellence will help us maintain our reputation as a leading retail provider of financial services.

At PLS, located at 2695 W. Van Buren, Phoenix, AZ 85009, our Customer Service Specialists serve as the primary point of contact for our valued customers, embodying the essence of our brand. In this role, you will deliver exceptional customer service, ensuring every client interaction is positive and informative. You will provide insights into our diverse range of financial products and services, while upholding our company's quality standards and adhering to all regulatory requirements. Your commitment to excellence will help foster customer loyalty and drive repeat business.

Join our dynamic team at PLS as a Motor Vehicle Customer Service Representative, where you will be the face of our organization, providing exceptional service and support to our customers. Your role will involve educating clients about our wide range of financial products and services, ensuring compliance with all regulations, and maintaining high standards of service excellence. You will play a crucial part in delivering a seamless customer experience in our retail environment, ensuring every interaction is positive and informative.

Location: 4302 W McDowell Road, Phoenix, AZAbout PLS:At PLS® (People – Location – Service), we believe in providing exceptional service to our valued customers. Established in 1997, PLS has grown to become a premier retail provider of financial services, with over 200 centers across 12 states. Our mission is to offer convenient and transparent financial solutions to help our customers manage their everyday needs. Our dedicated team members are the backbone of our success, and we are committed to fostering a positive work environment where they can thrive.Position Overview:As a Motor Vehicle Customer Service Representative, you will be the face of PLS, responsible for delivering outstanding customer experiences. Your role will involve educating customers about our diverse range of products and services while ensuring compliance with our quality standards and operational policies.

Join our dynamic team as a Motor Vehicle Customer Service Representative at PLS, where your exceptional service skills will shine. Located at 2702 W Camelback Road, Phoenix, AZ, you will be the first point of contact for our valued customers, ensuring they receive the highest level of service. Your role will involve educating customers about our diverse financial products and services, processing transactions accurately, and resolving any inquiries or complaints. If you're passionate about delivering outstanding customer experiences and thrive in a fast-paced environment, we want to hear from you!

Role Overview Domino's Pizza in Phoenix is hiring a Customer Service Representative. This role centers on helping customers, answering questions, and taking orders. The goal: make sure every interaction leaves customers satisfied. What You Will Do Respond to customer inquiries in person and over the phone Take accurate orders and enter them into the system Support the team to deliver prompt, reliable service Represent Domino's with a friendly, professional attitude

Join our dynamic team as a Senior Customer Service Representative at Collabera in Phoenix, where you will play a crucial role in delivering exceptional service to our clients. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.

Join the dynamic team at Domino's Pizza as a Customer Service Representative in Phoenix! As the face of our brand, you will provide exceptional service to our customers, ensuring their experience is nothing short of excellent. Your role will involve handling customer inquiries, taking orders, and assisting with any issues that may arise, all while creating a positive and welcoming atmosphere.

As a Key Account Customer Service Specialist, you will be essential in enhancing relationships with our valued customers through impeccable support, proactive communication, and outstanding service delivery. You will serve as the primary liaison for key accounts, optimizing case management and enriching customer experiences. Key ResponsibilitiesCustomer Relationship Management:Act as the primary point of contact for key accounts, providing consistent, personalized support while maintaining professionalism, empathy, and high-quality service.Engage in proactive outreach, including scheduled check-ins, to resolve issues, deliver updates, and bolster customer confidence.Guide customers through product features, updates, and troubleshooting to maximize their use of Trackman products.Assist in onboarding new customers and facilitating the introduction of new products. Case & Process Management:Manage and monitor support cases for key accounts, ensuring timely resolutions and clear communication, with updated documentation.Partner with internal teams (Support, Sales, Headquarters, and Product) to efficiently identify and escalate complex customer issues, ensuring quick resolutions.Keep detailed records of customer interactions, issues, resolutions, and proactive outreach efforts. Proactive Support & Reporting:Lead bi-weekly meetings with key accounts to present status reports on open cases, software releases, feature updates, and product insights, ensuring management is informed of any immediate needs.Conduct quarterly readiness checks and training sessions for key account facilities.Implement a priority support process, ensuring key accounts receive immediate assistance, while fostering global support awareness among customers.Gather and relay customer feedback to internal teams to influence product enhancements. Cross-Team Coordination:Serve as a liaison between Customer Service, Sales, Headquarters, and Technical Teams to align with customer needs.Standardize support processes for key accounts across global teams to ensure consistency and efficiency.Contribute to the development of internal resources and best practices for supporting high-value customers.

Join PLS® as a Motor Vehicle Customer Service Specialist, where you will be the face of our organization, delivering exceptional service and support to our valued customers. In this role, you will educate clients on our financial services, ensuring that every interaction reflects our commitment to quality and compliance with all regulatory standards. Your expertise in customer engagement will drive repeat business while maintaining a balanced cash drawer and a clean store environment. Be a part of our dynamic team and help us make financial services accessible and convenient for everyone.

Join the team at Domino's Pizza, Inc. as a Customer Service Representative in Phoenix! We're looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this dynamic role, you will interact with customers, take orders, and ensure a delightful dining experience. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect opportunity for you!

Location: 5828 W Thomas Road, Phoenix, AZAbout PLS:At PLS®, we believe you deserve better! Our name stands for People, Location, and Service, and we are a premier retail provider of financial solutions. With our customer-centric approach, we pride ourselves on our dedicated team members who consistently go the extra mile. Established in 1997 by Co-Presidents Bob and Dan Wolfberg, the PLS Group, headquartered in Chicago, operates over 200 financial service centers across 12 states. Our check cashing facilities offer consumers essential financial products and services that help them navigate their everyday financial needs. While many of our customers may have traditional banking relationships, they choose PLS for our accessibility, transparency, and competitive pricing.Position Overview:As a Motor Vehicle Customer Service Expert, you will serve as the primary point of contact for our valued customers, embodying the PLS brand. Your primary responsibility will be to deliver exceptional customer service while educating clients about our diverse range of financial products and services. You will ensure adherence to company quality standards and compliance with all regulations.

Join our dynamic team at AWP Safety as a Customer Relations Account Specialist. In this role, you will be instrumental in fostering strong relationships with our clients, ensuring their needs are met with exceptional service and support. You will engage with customers to understand their requirements, resolve inquiries, and enhance their overall experience with our company.