Senior Customer Success Manager - Enterprise Solutions

Join Our Team as a Senior Customer Success Manager!At Software Improvement Group (SIG), we are dedicated to empowering organizations to enhance their software quality through in-depth source code analysis and customized strategic advice.Our innovative software assurance platform, Sigrid, combined with our team of expert IT consultants, allows our clients to take full control of their software environments, ensuring that technology acts as a catalyst for success rather than a source of risk.We are on an ambitious growth trajectory and are in search of passionate individuals to help us achieve our goals.Your RoleAs a Senior Customer Success Manager, you will oversee all aspects of customer engagement related to Sigrid. You will work closely with account executives and consultants to support our clients' needs, ensuring exceptional service delivery across strategic and partner accounts. Your responsibilities will include managing operational and technical matters, maintaining regular communication with clients, and guiding them towards maximizing their use of the Sigrid platform. You will develop and nurture relationships at various levels within client organizations, collaborating with consultants and account executives to identify commercial opportunities. This role is pivotal within our Amsterdam-based team, servicing clients globally.How We OperateAs a Senior Customer Success Manager, you will be the crucial link between SIG and our clients, ensuring successful long-term partnerships. Additionally, you will contribute to the professional development of fellow Customer Success Managers and enhance the overall Customer Success function at SIG. Your goal will be to create impactful narratives that align our advice with our clients' business objectives while proactively initiating strategies to cultivate long-lasting customer relationships and improve overall organizational performance.

Who Are We?At Software Improvement Group (SIG), we empower organizations to enhance their software quality through in-depth analysis and strategic guidance. Our advanced software assurance platform, Sigrid, along with our expert IT consultants, equips businesses to take control of their software ecosystems, transforming technology into a catalyst for success rather than a source of risk. With a robust market presence and ambitious growth plans, we are looking for individuals eager to contribute to our vision.Your RoleAs a Product Owner, you will engage with technical stakeholders at our client organizations. While we provide valuable insights for IT management, your role will be crucial in translating these insights into actionable processes that support software architects and development teams in their daily operations.Key ResponsibilitiesDefine, prioritize, and implement our product roadmap aligned with SIG's strategic objectives and customer feedback.Proactively engage with clients to ensure they derive maximum value from our products.Collaborate with our development team to bring innovative features to fruition.Act as the primary contact for product-related inquiries from other departments.Work closely with the product team to ensure a cohesive and consistent product offering.Assist in developing documentation, training materials, and resources to empower our customers in effectively utilizing our platform.What’s in It for You?Join us at the cutting edge of software engineering, where you can make a significant impact on major organizations and the vital software systems that shape our lives. If you believe in the importance of enhancing software engineering practices, gaining better control, and preventing critical incidents, you will play a key role in advancing SIG.Become part of a dynamic, youthful, and diverse international team of highly educated professionals, where collaboration and innovation thrive.

Wil jij bijdragen aan de revolutie in de afvalwereld?Bij Seenons, een trotse Bcorp, hebben we een heldere missie: een wereld zonder bedrijfsafval. Als een snelgroeiende tech-scaleup zijn we actief in vier landen, met een sterke focus op het verbeteren van de Nederlandse afvalmarkt.Ons innovatieve platform verenigt alle betrokken partijen in de afvalketen voor circulair beheer. We ondersteunen grote organisaties in hun streven om afval te verminderen en waardevolle grondstoffen te behouden, bij te dragen aan een circulaire economie. Voor ons team in Amsterdam zijn we op zoek naar een Customer Success Manager die onze grote klanten helpt bij het verduurzamen van hun afvalbeheer.Wat je kunt verwachten van deze rolJe fungeert als het primaire aanspreekpunt voor onze klanten en begeleidt hen in het optimaliseren en verduurzamen van hun afvalbeheer.Je bent verantwoordelijk voor de onboarding van nieuwe klanten en zorgt voor een zorgvuldige interne afstemming.Regelmatig bezoek je klanten op locatie om hun behoeften te begrijpen en ervoor te zorgen dat verbeteringen, zoals containerherinrichting en duurzame afvaloplossingen, succesvol worden geïmplementeerd.Je helpt klanten om het meeste uit het Seenons-platform te halen en gezamenlijke doelstellingen te bereiken.Met onze dashboards analyseer je de prestaties van klantlocaties en kom je proactief met verbeteringen. Jij identificeert kansen en weet wat er verbeterd kan worden voordat de klant daarom vraagt.Je signaleert mogelijkheden om onze impact bij bestaande klanten te vergroten en breidt onze dienstverlening succesvol uit door middel van upselling.Je bent een sparringpartner voor de klant en biedt deskundig advies over afvalbeheer en verduurzaming.Je bent de ideale kandidaat als jeMinimaal 2 jaar ervaring hebt in een Customer Success of Account Management rol, met ervaring in het beheren van een complexe en diverse klantenportefeuille.De afvalmarkt goed begrijpt, of een sterke ambitie hebt om onze wereld duurzamer te maken.

At OMRT, we are at the forefront of revolutionizing the real estate industry's approach to technology. Our mission transitions from project-based engagements to profound, long-lasting partnerships that fundamentally change how our clients leverage tech solutions. As our inaugural Customer Success Manager (CSM), you will not just fill a position; you will act as an entrepreneurial leader, collaborating closely with our Founders to define this role. Your primary responsibility will be to serve as a critical connector among our commercial, engineering, product, and tech teams, ensuring our clients achieve their business objectives promptly and effectively. If you possess a bold spirit, a touch of rebelliousness, and a desire to set new benchmarks in the industry, we invite you to lead our expansion efforts.Key ResponsibilitiesIdentify and persuade clients to initiate comprehensive implementations with OMRT.Perform in-depth client evaluations and develop detailed implementation strategies.Co-manage operational structures to ensure optimal and efficient project delivery.Cultivate and maintain strong client relationships by enhancing satisfaction levels, ensuring sustained value, and keeping OMRT top-of-mind.Pursue continuous enhancements and explore new avenues, including parametric design initiatives and software integrations.Drive growth by boosting client revenues across various platforms while ensuring long-term client retention.Lead and facilitate multidisciplinary teams within a matrix environment for commercial and operational synergy.

About UsAt Software Improvement Group (SIG), we are dedicated to helping organizations elevate their software quality through in-depth source code analysis and customized strategic guidance. Our flagship software assurance platform, Sigrid, paired with our knowledgeable IT consultants, empowers clients to command their software environments effectively, turning technology into a catalyst for success rather than a potential risk. With a robust market presence and ambitious growth plans for the upcoming years, we seek passionate individuals ready to contribute to our vision.Your RoleAs a Senior Product Marketing Manager at SIG, you will be instrumental in shaping the market perception and adoption of our software assurance solutions. Collaborating closely with Product, Consulting, and Commercial teams, you will distill intricate technical insights into compelling narratives that resonate with both business and technical stakeholders. This position is perfect for individuals who thrive on organizing complexity and converting data-driven insights into real value for clients.Your ResponsibilitiesCrafting the NarrativeDefine and enhance SIG's presentation of software quality, benchmarking, and risk analysis solutions.Create messaging that effectively conveys both technical depth and business significance.Develop positioning that highlights SIG’s independence and data-driven strategies.Ensure uniform communication of our narrative across regions and teams.Supporting Commercial TeamsProduce materials to foster insightful client conversations, including:Solution overviews and client-ready reports.Thought leadership pieces and research-driven content.Sales support tools and resources for addressing objections.Work closely with Sales and Consultants to ensure materials are practical and effective.

Transform Employee Feedback into Actionable Insights!At Effectory, we believe that employee listening is the cornerstone of creating a world-class workplace. Our mission is to enhance organizational development by empowering employees to voice their opinions and ensuring their feedback leads to meaningful change.As a Junior Customer Success Manager, you will be an integral part of our team focused on the governmental and higher education sectors. Your role will involve cultivating long-lasting relationships with clients, ensuring they receive maximum value from our products and services. You will guide our customers to become advocates for Effectory, sharing their success stories and experiences.You will collaborate closely with both our clients and internal teams to understand customer needs, drive satisfaction, and ultimately boost retention. Are you ready to take on this exciting challenge and help us shape the future of employee engagement?Your Key Responsibilities:Develop and maintain strong, long-term relationships with customers in your portfolio to drive satisfaction, adoption, and retention.Understand and connect your customers' goals and needs to our products and services.Identify opportunities to leverage successful customer stories for case studies and events.Continuously share insights on customer demands and challenges with relevant internal teams (product, marketing, etc.).

At Commify, we are more than just a company; we are a globally interconnected team of innovators dedicated to our mission. As a leader in the Communication Platform as a Service (CPaaS) sector, we boast 25 years of pioneering experience, facilitating over 5 billion customer interactions annually. Our innovative solutions empower businesses worldwide to engage with their audiences through advanced channels such as SMS, RCS, and intricate mobile journeys.Our culture is our greatest asset. With operations spanning the UK, EMEA, the USA, and Australia, we have cultivated a genuinely diverse and connected environment, consistently earning a culture score of 4 out of 5 in our employee engagement surveys. Join our dynamic team where your unique experiences contribute to a significant global impact every day.We are on the lookout for talented individuals to help us expand our global reach, ensuring that every team member feels a sense of belonging and purpose as we collectively shape the digital future.About The Role:Our Netherlands hub, Spryng, is seeking a Customer Success Intern. This role is ideal for someone eager to gain practical experience in an international company that prioritizes customer satisfaction. We are looking for a motivated individual who is ready to make a meaningful impact in customer support and marketing. You should be comfortable making mistakes, as we believe that’s how real learning occurs! If you are tech-savvy or willing to learn, and are prepared to bring positive energy to our passionate Customer Experience (CEX) team, we would love to have you on board to elevate our Customer Support & Experience to new heights.If you are enthusiastic about personal growth and contributing to maintaining our exceptional customer experience ratings, we would be thrilled to welcome you!

Join Amdax as a Customer Success Manager, where your primary responsibility will be to ensure our clients achieve their goals and maximize the value of our products. You will act as a trusted advisor, guiding clients through their journey and addressing any challenges they may face.In this role, you will collaborate closely with cross-functional teams to deliver exceptional service and drive customer satisfaction. Your expertise will be vital in identifying opportunities for growth and improvement.

Faciliteer groei en waardecreatie voor onze grootste klantenAls expert in leren geloof je dat onderwijs pas echt impact heeft als het bijdraagt aan de doelstellingen van de organisatie.In de rol van Senior Enterprise Customer Success Manager ben jij verantwoordelijk voor het waarborgen van continue waardecreatie voor onze enterprise-klanten met Studytube. Je fungeert als strategische partner voor directie- en HR/L&D-belanghebbenden, leidt adoptie- en veranderprocessen en verzekert succes gedurende de gehele samenwerking: van onboarding en waardecreatie tot aan verlenging en uitbreiding.Jouw verantwoordelijkhedenJe geeft sturing, creëert momentum en maakt resultaten zichtbaar — zowel bij klanten als intern.Als Senior Enterprise Customer Success Manager ben jij de schakel die impact creëert bij jouw klanten en binnen Studytube. Je bent de expert en adviseur voor jouw klanten: je brengt focus aan in doelstellingen, vertaalt ambities naar concrete plannen en toont de behaalde resultaten aan. Binnen Studytube vertaal je klantfeedback naar productverbeteringen en coach je andere Customer Success Managers. Je werkt nauw samen met diverse teams, zoals het implementatieteam, onze service agents, product owners en de marketing- en salesafdelingen. Concreet omvat dit:Strategisch accountbeheer: bouw en onderhoud complexe relaties (HR/L&D, IT, Finance, MT). Ontwikkel gezamenlijke succesplannen met duidelijke doelstellingen en meetpunten, en bied op gezette momenten inzichten en advies over optimalisatie van het platformgebruik.Adoptie & verandermanagement: Je schakelt moeiteloos tussen strategie en uitvoering — jouw ervaring met Customer Success, projectmanagement of software-implementaties helpt je om klantprojecten succesvol te implementeren.Waardecreatie: vertaal L&D-ambities naar KPI’s en resultaten (adoptie, vaardighedenontwikkeling, efficiëntie, compliance). Onderbouw ROI met data en klantcases.Business reviews: voer kwartaal- en jaarlijkse reviews uit met duidelijke voortgang op doelstellingen, risico’s, kansen en vervolgstappen; stuur proactief bij met experimenten en pilots.Klanten gezondheid beheer: monitor gebruik en gezondheidssignalen, escaleer tijdig, activeer playbooks en betrek de juiste interne specialisten.Commerciële groei: identificeer uitbreidingsmogelijkheden op basis van bewezen waarde (use cases, modules, licenties). Werk nauw samen met het Account Management voor verlengings- en uitbreidingsstrategieën.Klantenstem: vertaal klantinzichten naar product- en procesverbeteringen; prioriteer samen met Product, Implementatie, Technische Ondersteuning en Marketing.Kennisdeling: documenteer en schaal best practices via playbooks, onze klantcommunity en coach andere CSM’s binnen ons team.Succes in deze rol betekentVersnelde time-to-value voor nieuwe klanten/gebruikers.Verhoogde klanttevredenheid en retentie.Continue verbetering van klantrelaties en platformgebruik.

At Trustpilot, we are embarking on an extraordinary journey as a profitable, high-growth FTSE-250 company with a bold vision: to become the universal symbol of trust. As the world's largest independent consumer review platform, we've achieved remarkable milestones, yet there remains much thrilling work ahead. Join us at the forefront of fostering trust!As the Enterprise Customer Success Manager, you will serve as the primary value driver and strategic partner for Trustpilot’s most complex, high-tier accounts within the Benelux market. Transitioning from tactical management to a trusted advisor role, you will ensure Trustpilot's integration into the long-term business strategies and digital ecosystems of our customers.Your objective is to architect success across your portfolio—from onboarding and adoption to measurable outcomes and advocacy—by converting intricate business challenges into quantifiable product value. You will be pivotal in promoting high-impact adoption and securing long-lasting retention through executive-level partnerships and a profound understanding of the digital landscape.Key Responsibilities:Lead critical post-sale alignment and executive onboarding for high-tier accounts, ensuring a seamless transition from New Business and establishing a strong foundation for adoption, while creating a multi-level relationship map to secure strategic buy-in from the outset.Proactively translate technical usage data into persuasive ROI narratives, showcasing how Trustpilot impacts every stage of the digital marketing funnel—from driving top-of-funnel traffic to enhancing bottom-of-funnel conversion and long-term brand advocacy.Achieve a high Gross Renewal Rate (GRR) by monitoring customer health and addressing potential risks proactively.Maintain the holistic health of your portfolio, designing tailored success plans to mitigate complex churn risks and uncover strategic growth opportunities.Drive customer satisfaction and advocacy, achieving impressive Net Promoter Score (NPS) results across your portfolio.Act as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot’s leadership, diagnosing complex product value or onboarding issues while strategically triaging commercial matters to Account Managers for a seamless partnership.Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves in alignment with the most sophisticated market players.

As an Enterprise Customer Success Manager at CyberArk, you will play a pivotal role in ensuring our enterprise customers achieve their desired outcomes while using our cutting-edge security solutions. You will collaborate with cross-functional teams to drive customer satisfaction, retention, and growth, leveraging your expertise in customer success and technology.Your responsibilities will include proactively managing customer relationships, conducting regular check-ins, and identifying opportunities for upselling and cross-selling our solutions. You will analyze customer feedback to inform product development and enhance the overall customer experience.

Welcome to Laka We are seeking a bilingual Customer Success Specialist fluent in English and either French, German, or Dutch with a solid technical understanding of bicycle mechanics!Although you may not have heard of us yet, we invite you to explore our innovative approach to insurance...Founded in 2017, Laka aims to revolutionize the insurance industry by uniting passionate cyclists to create a collective that safeguards their bicycles when unforeseen circumstances arise. Our model prioritizes the needs of individuals by fairly distributing costs among members, establishing a new standard for insurance.At Laka, we ensure smooth operations for The Collective, offering lightning-fast claims processing, equitable cost-sharing, and a guaranteed maximum price, handling all regulatory requirements of an insurance business. In return, our members pay Laka a fee based on monthly claims.Curious to learn more about our unique model? Dive deeper here.What have we accomplished since our inception? Here are some highlights: Successfully secured a Series B funding round Expanded our team to over 70 talented Lakanauts in the UK, NL, and France, facilitating a choice-driven, hybrid working environment Launched Laka in 11 countries, broadening our reach to more enthusiastic cyclists Captured the cycling market in the UK, NL, and France while enhancing commercial partnerships Honored with the title of 'Best Cycle Insurance Provider' for eight consecutive years Opened three new offices in London, Bristol & Amsterdam to foster collaborative workspaces Proudly achieved a 5-star rating on Google Reviews and Glassdoor!Join us in our mission to modernize an outdated industry...As we grow rapidly, we are committed to making the Laka collective model the benchmark across various segments, products, and regions. We are on the lookout for innovative, daring individuals to help us build the best insurance company in the world. About the RoleYour Role in Customer Experience (CX) at LakaOur CX team is the cornerstone of our creation at Laka; we exist to support our community during challenging times, and this is where the magic happens...As an integral part of our Customer Experience team, you will play a pivotal role in enhancing our customer experience, a critical aspect of our plans for international growth. Working alongside a dedicated team of 11 professionals, you will be the first line of support for general inquiries and claims-related questions.Your Responsibilities:Support our customers with inquiries related to claims and serviceProvide assistance and guidance to enhance customer satisfactionCollaborate with the team to streamline processes and improve overall experience

Join a dynamic team at Insify, a rapidly growing European insurtech, and take the lead in shaping impactful outcomes.At Insify, we are entrepreneurs at heart, dedicated to creating innovative insurance solutions tailored for other entrepreneurs. We understand the journey of building from the ground up, taking calculated risks, and embracing responsibilities that extend beyond traditional hours.Our mission is both straightforward and ambitious: to revolutionize business insurance, making it 10 times simpler, faster, and fairer for entrepreneurs and SMEs throughout Europe. We eliminate cumbersome paperwork, obscure fine print, and outdated complexities, relying instead on modern software, intelligent automation, and an unwavering commitment to customer satisfaction. As a high-growth scale-up in Europe, we have secured €43M in funding from top-tier investors and aim to lead the global market in digital insurance for entrepreneurs and SMEs, starting from the Netherlands and expanding into France and Germany.We are fundamentally a technology-driven company, crafting our own insurtech platform while leveraging data, automation, and AI to transform the entire insurance process, from underwriting to claims. Our fully digital customer portal, coupled with a strong focus on user experience, is redefining insurance as a simple, transparent, and equitable service.Our leadership comprises seasoned entrepreneurs who have successfully built and scaled businesses, instilling that same drive, urgency, and sense of ownership in everything we do.Our CultureWe are not merely creating a company; we are establishing a category leader, which demands ambition, accountability, and speed.Our culture is characterized by three core principles:High Ownership Team members take full responsibility for their challenges. If something is unclear or broken, we proactively take action to resolve it.High Pace Priorities are dynamic, and decisions are made swiftly. We prioritize momentum and learning over perfection.High Standards Results are valued more than appearances. We focus on outcomes, quality, and commitment to our work.Furthermore, you will not be working in isolation.We believe that exceptional work is the product of close collaboration. Our team engages in face-to-face interactions, challenges each other's ideas, and encourages contributions from all levels, irrespective of title or experience.

Are you calm under pressure and thrive in a fast-paced environment? As an Incident Manager at Funda, you will play a pivotal role in ensuring our platform operates smoothly. When incidents arise, you assess the situation, identify priorities, and determine the impact on users. Your expertise enables you to provide clear updates to colleagues, real estate agents, and consumers, ensuring they can continue their journey of finding a home with confidence.In this dynamic role, you will be the first point of contact for agents, consumers, and other users of our platform. When something goes awry or can be improved, you will bring clarity and mobilize the right teams to address the issues effectively.Incidents can vary widely, from listings not appearing online to push notifications failing to send. You will investigate these issues, assess their impact, and ensure that the right solutions are implemented. Additionally, you will gather customer feedback and translate it into actionable improvement proposals for our development teams.You will collaborate daily with Customer Support, Sales, Marketing, and Product Development, tracking progress and managing expectations. Sometimes, you’ll need to explain why certain issues may not be prioritized immediately. Your goal is to maintain an overview that leads to satisfied customers and a well-functioning platform.

Hello! We appreciate your visit! Are you on the lookout for an exciting new challenge? Or merely exploring your options in the job market? You're in the right spot! We are in search of a Customer Adoption and Success Manager to become an integral part of our Launch team in London. In this role, you will architect and lead a dynamic Adoption function that serves as a crucial link between Product Innovation and Customer Value. You will be tasked with developing a 'Digital by Default, Human by Design' engagement model from scratch, ensuring that customers across all segments fully leverage the Lightspeed platform. Your mission will be to convert 'Feature Usage' into a strategic advantage for Net Revenue Retention (NRR) and Customer Lifetime Value (LTV). You will orchestrate a team that combines scalable tech-touch automation with targeted, high-impact human interactions, accelerating adoption rates and establishing strong defenses against churn.

Join the forefront of cloud networking and security!Cato Networks revolutionizes enterprise networking and security by integrating them into a unified global cloud service. Founded by industry visionary Shlomo Kramer, Cato has pioneered a new product category known as SASE, as recognized by Gartner, with an expected market growth to $28.5 billion by 2028. This is your chance to be part of a trailblazing company that is rapidly ascending to global leadership in enterprise network and secure cloud solutions.As a Customer Success Manager for the Benelux region, you will act as a trusted partner to our top-tier clients from the deployment phase through their renewal process. Your role will focus on fostering customer engagement, promoting product adoption, and leveraging your technical expertise to guide our clients towards achieving their objectives.Key Attributes:Curiosity: A genuine interest in understanding our customers' business needs.Creativity: Ability to facilitate innovative solutions that lead to positive outcomes.Empathy: Establishing authentic connections with clients through a caring approach.Core Responsibilities:Oversee the health and satisfaction of assigned accounts, ensuring that customers derive maximum value from their investment in our technology.Build and nurture relationships with key stakeholders both within the customer’s organization and across Cato’s internal teams (Sales, Customer Success, R&D, and Support Engineering).Lead Cato’s post-sales initiatives, including conducting Quarterly Business Reviews (QBRs), product adoption assessments, and managing renewals and upselling opportunities.

Role overview Treatwell seeks a Customer Success Manager based in Amsterdam to support the Dutch-speaking market. This position centers on helping salon partners transition their businesses online using Treatwell’s platform. By guiding partners through onboarding and ongoing support, the role plays a key part in Treatwell’s mission to deliver excellent hair and beauty experiences. The focus is on helping salons take full advantage of Treatwell’s digital tools, boost their online bookings, and encourage customer loyalty. What you will do Onboard new partners: Introduce salons to Treatwell’s software, explain its benefits, and ensure each partner is well prepared to use the platform. Train and support: Offer ongoing training, share updates about new features, and help partners get the most from the system. Enhance salon performance: Proactively work with each location to improve results and streamline operations. Deliver responsive service: Respond promptly to partner questions and concerns by email or phone. Drive B2B revenue: Upsell additional features and services to existing partners. Foster retention: Build strong relationships to keep partners engaged and satisfied with Treatwell. Requirements Fluency in Dutch is required for this market-facing role. Enjoys inspiring, training, and supporting others. Skilled at building business relationships and motivated to help salons succeed in a digital environment.

Seenons, a certified B Corp based in Amsterdam, connects organizations across the waste management industry to promote circular solutions and help reduce waste. The company’s platform focuses on recovering valuable materials and supporting large organizations in their sustainability efforts. This internship in Customer Success Management & Operations is aimed at students seeking more than a routine placement. Interns at Seenons quickly become involved in real projects, learning on the job and contributing to a more sustainable future. The Customer Success team is searching for an enthusiastic, entrepreneurial intern to join their mission. What you will do Assist the Customer Success Management team with daily client-focused activities. Prepare for meetings and analyze customer cases using data and desk research. Help improve internal communication and knowledge sharing related to clients. What to expect Experience the full customer journey: See every stage, from initial contact to ongoing client satisfaction. Collaborative team environment: Work with colleagues who value authenticity and share a commitment to sustainability goals. Guidance and support: Begin with a structured onboarding, receive regular check-ins, and benefit from a dedicated mentor. Hands-on learning: Take initiative, learn by doing, and handle real responsibilities from the start. Meaningful projects: Contribute to assignments that make a visible impact for customers, partners, and the company’s mission. Location Amsterdam, Noord-Holland, Nederland

Who We Are and How We OperateAs a Technical Software Consultant at Software Improvement Group, you will engage with technology leaders to enhance software quality, mitigate risks, and control costs associated with critical business software systems.This is achieved through in-depth source code assessments and established risk and cost analysis methodologies, all supported by our proprietary analytical tools. You will manage multiple concurrent projects, from short-term bespoke initiatives (lasting 6-8 weeks) to long-term monitoring projects (spanning several years), assisting clients in gaining continuous insights and structural improvements in their code quality. Primarily based in our Amsterdam office (with flexible remote work options), you will collaborate in small project teams led by a senior or lead consultant. Our projects span various sectors, including government, finance, energy, telecommunications, and other commercial areas. Regardless of the sector, you will have the opportunity to engage with, advise, and collaborate with senior leaders from prominent Dutch and international enterprises.Your RoleAs a key member of the Software Consultancy team, you will analyze systems as part of our project assessments. Your role is to rapidly gain a deep understanding of the system and validate your findings and hypotheses with the client's development teams.Your typical responsibilities include:Conducting technical interviews with lead architects or lead developers to comprehensively understand the code, documentation, and system architecture;Analyzing project scope systems and gathering and prioritizing findings that may pose risks within the client’s business context and goals;Presenting and validating your analysis results with lead architects or lead developers;Formulating recommendations for the client, alongside your project team, supported by the findings you have collected.In your initial months, you will receive training on SIG's toolset and methodologies. Additionally, we will support your personal growth through coaching from colleagues on your projects, internal and external training, regular development discussions with your manager, and the systematic integration of feedback and evaluations into our projects.Throughout your client projects, you will encounter a wide range of programming technologies for analysis, from legacy technologies to the latest web frameworks.