Senior Customer Success Manager - Remote Position

Recognized by over 18,000 Shopify and Shopify Plus stores—including renowned brands like Brooklinen, Ruggable, True Classic, and Dr. Squatch—Postscript empowers ecommerce businesses with top-tier SMS marketing tools.Our mission is to position SMS as the primary revenue stream for ecommerce merchants by providing a seamless platform to expand subscriber lists, craft innovative messaging strategies, enhance customer service, and boost sales and loyalty—all from a single interface. We believe SMS is the defining marketing and sales channel of the decade, and this conviction fuels our efforts.Founded in 2018 as a fully remote company, Postscript has grown to over 250 employees and counting, backed by esteemed investors such as Greylock and Y Combinator.In the role of Business Development Representative (BDR) at Postscript, you will take on a pivotal role in identifying, engaging, and establishing initial connections with ecommerce businesses eager to harness the potential of SMS for substantial growth. As a key representative of our brand, product, and organization, your contributions will directly impact our ongoing success. Your daily responsibilities will encompass constructing targeted account lists, generating new opportunities through innovative outreach, and facilitating a smooth transition to our Account Executives once prospects are qualified.This position is fully remote, offering the flexibility to work from anywhere in North America.

With the trust of over 18,000 Shopify and Shopify Plus stores—including renowned brands like Brooklinen, Ruggable, True Classic, and Dr. Squatch—Postscript equips ecommerce businesses with essential tools to execute top-tier SMS marketing strategies.Our mission is to establish SMS as the premier revenue channel for ecommerce merchants by offering an intuitive platform that facilitates subscriber growth, messaging strategy development and testing, exemplary customer service, and sales and loyalty enhancement—all in one cohesive environment. We firmly believe that SMS is the most pivotal marketing and sales avenue of the decade, and this conviction underpins all our initiatives.Founded in 2018 as a fully remote company, Postscript has grown to over 250 employees and is proudly backed by prominent investors such as Greylock and Y Combinator.As a Senior Frontend Engineer in the Messaging Channels team, you will be responsible for constructing and deploying user-facing experiences that drive our multi-channel messaging platform, enabling leading ecommerce brands to effectively communicate with their customers via SMS, email, and other emerging channels.At Postscript, Senior Engineers are seasoned individual contributors who take ownership of critical frontend features and systems. They blend extensive technical knowledge with a strong product instinct to deliver refined, high-performing user experiences. Our frontend technology stack includes React and TypeScript, and we are expanding into new product areas as Postscript evolves beyond SMS.The ideal candidate is a frontend specialist with several years of experience in building intricate, interactive web applications using React and TypeScript. They are passionate about user experience, code quality, and frontend excellence. The candidate should be adept at thriving in a dynamic environment where collaboration with designers, product managers, and backend engineers is essential to launch outstanding products.This is a fully remote position.

Role overview As a Senior Backend Engineer at Postscript, the focus is on building and refining the core systems that power the platform. This role is fully remote, offering flexibility while working with a distributed team. The position emphasizes designing backend solutions that enable the platform to scale and remain reliable as it grows. What you will do Collaborate with teams throughout the company to design backend systems that can scale as demand increases Work to optimize performance and ensure the reliability of platform services Share ideas and develop solutions to strengthen the backend architecture

Trusted by over 18,000 Shopify and Shopify Plus stores, including renowned brands such as Brooklinen, Ruggable, True Classic, and Dr. Squatch, Postscript equips ecommerce businesses with the essential tools to implement high-performing SMS marketing campaigns.Our mission is to establish SMS as the leading revenue channel for ecommerce merchants by providing a user-friendly platform that enables them to grow their subscriber base, refine their messaging strategies, deliver exceptional customer service, and enhance sales and customer loyalty—all from a single interface. We hold the belief that SMS is poised to become the most significant marketing and sales channel of the decade, and this vision fuels our efforts.Founded in 2018 as a fully remote organization, Postscript has grown to over 250 employees and continues to expand. We are proud to be backed by prestigious investors such as Greylock and Y Combinator.As the Senior Engineering Manager for the Messaging AI team at Postscript, you will spearhead a talented group of product engineers focused on enhancing our automated one-to-one SMS marketing solutions, driving exceptional conversion rates for leading ecommerce brands.Your role as an Engineering Manager will revolve around the daily management of your team members, prioritizing leadership, people management, and project execution. Our backend, primarily developed in Python and hosted on AWS, is evolving to meet increasing demands for scalability and complexity. Your team will be instrumental in building the product experiences necessary to foster the growth and adoption of AI solutions.The ideal candidate will have extensive experience in leading both individual contributors at their peak performance and managing smaller engineering teams. A strong passion for AI, product engineering, and delivering impactful work that enhances business value and customer experience is essential. The best candidates will be adept at shifting between the roles of lead engineer, project manager, and people manager as needed to ensure success for their teams and the organization as a whole.

Postscript supports more than 18,000 Shopify and Shopify Plus merchants, including brands such as Brooklinen, Ruggable, True Classic, and Dr. Squatch. The platform helps e-commerce businesses build SMS marketing strategies, grow subscriber lists, refine messaging, support customer service, and drive sales and loyalty, all within one integrated system. Founded in 2018, Postscript operates as a fully remote company with over 250 employees. The company is backed by investors including Greylock and Y Combinator. Role overview The Senior Engineering Manager, Messaging Channels, leads a team of eight product and platform engineers. This group owns the messaging infrastructure that supports every Postscript product. Their work covers several key areas: Flow Builder, an automation tool for managing customer journeys A high-volume SMS campaign management engine used by major direct-to-consumer brands The core messaging platform and infrastructure shared across all Postscript products Expanding into additional communication channels to reach customers on more platforms The team manages its own on-call rotation and maintains high standards for operational reliability. What you will do Manage and develop engineers working on messaging infrastructure Oversee day-to-day operations, including team leadership, coaching, and project delivery Drive projects to scale and evolve backend systems for high-volume messaging Support efforts to expand into new communication channels Maintain operational excellence through dedicated on-call practices Tech stack Python as the primary backend language AWS architecture Go for supporting services Kafka, Postgres, and MongoDB These systems are built to handle the demands and complexity of e-commerce messaging at scale. Requirements Experience leading senior engineers and small teams Background managing internal platforms for engineering teams Strong focus on operational excellence and distributed systems Experience with high-throughput, scalable infrastructure Interest or experience with AI-driven product features is a plus Location This is a fully remote position open to candidates based in the US or Canada.

With over 18,000 trusted Shopify and Shopify Plus stores, including renowned brands like Brooklinen, Ruggable, True Classic, and Dr. Squatch, Postscript empowers ecommerce businesses with the essential tools to execute a top-tier SMS marketing program.Our mission is to establish SMS as the premier revenue channel for ecommerce merchants. We provide an intuitive platform that enables businesses to expand their subscriber lists, refine their messaging strategies, deliver exceptional customer service, and enhance sales and loyalty—all from a single, cohesive solution. We firmly believe that SMS is the most significant marketing and sales channel of this decade, and this vision drives our every action.Founded in 2018, Postscript operates entirely remotely and continues to grow, now with more than 250 dedicated employees. We are proud to be backed by prominent investors including Greylock and Y Combinator.As the Engineering Manager for our Customer Data Platform team, you will work closely with the Principal Engineer & Architect to lead a talented group of product and data engineers in creating our CDP from the ground up, playing a crucial role in Postscript’s evolution into an agentic-first organization.Your responsibilities will include daily management of your team, focusing on leadership, people management, and execution. Our backend, primarily built in Python within an AWS architecture, is undergoing transformation to meet increasing scalability and complexity demands. Your team will be instrumental in developing greenfield data platform capabilities essential for powering segmentation, targeting, and personalized experiences across Postscript’s product lineup.The ideal candidate will have a proven track record in leading engineering teams focused on data-intensive products. A strong passion for data infrastructure and product engineering, combined with the ability to deliver impactful work that generates business value, is essential. The best candidates will be versatile, capable of switching between the roles of technical contributor, project manager, and people manager as necessary to drive success for their team and the organization as a whole.

Who We AreAt Arrive Logistics, we are a premier transportation and technology firm in North America, dedicated to driving significant growth year after year. Our achievements reflect the strength of our extraordinary team and the collaborative environment we cultivate. We prioritize offering our employees an impactful work experience and have created an award-winning culture that champions personal and professional growth in a fun and engaging atmosphere. Join us now—there's no better time to become part of our journey!Who We WantAs we continue to expand rapidly, we invite you to elevate your logistics career within our Business Development team. We are seeking individuals with prior experience in third-party logistics who are eager to leverage their skills at the nation's fastest growing brokerage. If you have thrived in a shipper-facing role, our Senior Business Development Representative position offers an excellent opportunity to advance your logistics career. You will focus on generating new leads, securing new business, and enhancing the range of services you provide.

Join SGS as a Senior Business Development Representative where you will play a pivotal role in driving our sales strategy and enhancing customer engagement. You will be responsible for identifying new business opportunities, managing key client relationships, and contributing to our growth through innovative sales approaches.

At Postscript, we empower over 18,000 Shopify and Shopify Plus stores, including renowned brands like Brooklinen, Ruggable, True Classic, and Dr. Squatch. Our mission is to transform SMS into the leading revenue channel for ecommerce merchants through a user-friendly platform that enables them to expand their subscriber base, refine their messaging strategies, deliver outstanding customer service, and enhance sales and loyalty—all in one place. We believe that SMS is the most pivotal marketing and sales medium of this decade, and this vision fuels every aspect of our work.Founded in 2018, Postscript operates as a fully remote organization, with a growing team of over 250 dedicated employees. We are proud to be backed by prestigious investors such as Greylock and Y Combinator.We are embarking on an exciting journey to develop a groundbreaking AI product, and we are seeking a Senior Product Manager to guide this initiative from its inception to market launch. This role presents a unique opportunity to define the product's essence, target audience, and functionality. A key component of this vision involves utilizing Customer Data Platform (CDP) capabilities to synchronize merchant customer data and facilitate intelligent, personalized messaging experiences at scale.In this role, you will collaborate closely with machine learning engineers, prompt engineers, product designers, and product engineers. You are expected to possess a strong technical background, allowing you to read code, write SQL, analyze data pipelines, and evaluate ML model outputs firsthand.All positions at Postscript are fully remote.

About AirshipAirship partners with some of the world’s most recognized brands, including Alaska Airlines, BBC, and The Home Depot, to enhance revenue growth and customer loyalty through outstanding cross-channel customer experiences. In today's digital landscape, brands face the challenge of delivering seamless and integrated customer experiences across a variety of channels and devices, including apps, websites, email, SMS, wallets, and more.Our no-code, AI-powered platform is tailored for non-technical, growth-oriented teams, simplifying the process of creating, testing, and orchestrating hyper-personalized experiences across all channels. By enriching customer data and swiftly launching growth experiments, Airship empowers brands to provide consistent, meaningful interactions that drive conversions and build stronger customer relationships.Join us on our mission to create products and services that impact millions of customers worldwide every day.For more information, visit www.airship.com, check out our blog, or follow us on LinkedIn.About Gummicube, an Airship CompanyGummicube provides innovative app discovery technology, enabling app owners to quickly enhance their visibility in organic search. Our DATACUBE software utilizes proprietary big data for mobile to analyze App Store search trends and the competitive environment. With DATACUBE, mobile search data and user behavior become transparent, leading to improved visibility, more high-quality downloads, and reduced user acquisition costs.Together, Gummicube and Airship allow brands, marketers, product owners, and developers to optimize the entire mobile app experience—from discovery to loyalty.To learn more about Gummicube, visit www.gummicube.com.

Who We AreArrive Logistics stands at the forefront of transportation and technology in North America, poised for remarkable growth in the coming years. Our achievements reflect the dedication and talent of our incredible team, and we are excited about what we are building together. We prioritize creating a rewarding work environment, bolstered by an award-winning culture that emphasizes both personal and professional growth in a dynamic, relaxed, and collaborative setting. There has never been a more exciting time to join us, so read on to learn more and submit your application today!Who We Are Looking ForAs we experience explosive growth, we present a unique opportunity for you to advance your logistics career in a senior capacity within our Business Development team. We seek candidates with prior experience in third-party logistics who are eager to leverage their expertise at the nation’s fastest-growing brokerage. If you have previously thrived in a shipper-facing role, the Senior Business Development Representative position will serve as an elevated step in your logistics journey. You will be responsible for generating new prospects, securing new business, and expanding the range of services you can offer.

Join our client, a leading innovator in energy-efficient and sustainable greenhouse design, as a Business Development Representative. In this pivotal role, you will spearhead efforts to expand revenue streams and broaden the client base. Your primary responsibility will be to cultivate a robust sales pipeline filled with new project opportunities from potential accounts, ultimately driving significant growth within the industry.As a Business Development Representative, you will leverage a relationship-focused selling approach to identify and nurture strategic partnerships. Your ability to analyze customer needs and collaborate with the team to tailor product and service solutions will be crucial in winning projects and advancing account growth.Key ResponsibilitiesExhibit a consistently enthusiastic approach to developing connections and networking with potential clients and industry contacts.Respond promptly and professionally to all inquiries and communications from customers and prospects.Generate leads through proactive outreach, including networking and cold calling, to elevate brand awareness and drive lead generation.Stay informed about customer business challenges, market trends, company vision, competitive landscape, and available products and services.Assist in planning and coordinating trade shows and events, representing the company as needed.Identify and cultivate relationships with key influencers and decision-makers in relevant projects to drive product sales.Develop and maintain a structured business development strategy to ensure ongoing success.

Join G2: The Premier Software MarketplaceAt G2, we pride ourselves on being the largest and most reputable software marketplace internationally. By becoming a part of our team, you will contribute to empowering businesses through insightful data, helping them make informed decisions based on real user experiences.In collaboration with Capterra, SoftwareAdvice, and GetApp, we are now the leading platform for software insights. With a collective annual visitor count exceeding 200 million and over 6 million verified reviews, we are the go-to resource for software buyers seeking to enhance their decision-making processes.We are on an exciting journey to revolutionize the global B2B software landscape and aspire to be the most reliable data source for both software buyers and sellers in the AI era.Our Culture at G2Embracing our PEAK values—(Performance + Entrepreneurship + Authenticity + Kindness)—we foster a supportive and ambitious community. At G2, we celebrate each other's achievements, learn from our experiences, and provide support during challenges. Our entrepreneurial spirit drives us to take on meaningful work that promotes collective growth.Our diverse team consists of intelligent, dedicated, and kind individuals with unique backgrounds and aspirations. Our people-led Employee Resource Groups (ERGs) highlight the diversity within our community. We actively engage in Diversity, Equity, and Inclusion (DEI) initiatives and philanthropic efforts like G2 Gives, which inspire us all to be better individuals.

Join Klaviyo as an Outbound Business Development Representative and take the next step in your career! In this dynamic role, you will engage with potential clients, fostering relationships that drive growth and innovation. Your passion for technology and sales will be key as you promote our powerful marketing automation platform.

About Us:At FitzMark, we are a premier third-party logistics provider that excels in all transportation modalities. We pride ourselves on offering exceptional services to both our clients and carriers by utilizing our state-of-the-art technology, DASH, and an anticipatory operational strategy that guarantees the fulfillment of all logistics requirements. With a robust presence across major cities including Indianapolis (our headquarters), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha, and Scottsdale, FitzMark continues to thrive in a challenging and evolving industry.Our success is fueled by recognizing and celebrating our employees' achievements within a vibrant and collaborative atmosphere. We equip our team members with the essential tools and resources to foster a culture of ownership and accountability, empowering your career trajectory and financial independence.Are you prepared to leave your mark?

Are you a driven and enthusiastic individual with a passion for forging strong business relationships? Join Health Evolution as a Business Development Representative where you will play a crucial role in expanding our innovative health solutions. You will be responsible for identifying new business opportunities, nurturing client relationships, and contributing to our growth in the healthcare sector.

Join motherduck as a Business Development Representative, where you will play a pivotal role in driving the growth of our innovative solutions. You will engage with potential clients, identify their needs, and demonstrate how our services can meet those needs effectively. Your efforts will directly contribute to our expansion in the market.

Join ICBD Holdings as a Business Development Representative. In this role, you will play a pivotal part in driving our growth by identifying new business opportunities and building strong relationships with clients. You will leverage your communication skills to present our innovative solutions effectively, contributing significantly to our sales strategy.

Join our dynamic team at Alphabe Insight Inc. as a Business Development Representative. In this pivotal role, you will engage with potential clients, identify new business opportunities, and play a critical part in driving our company's growth. Your exceptional communication skills and ability to build relationships will be key to your success in this position.