Senior Data Analyst - Customer-Centric Planning

CoupangTaipei, Taiwan

On-site Full-time

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Experience Level

Senior

Qualifications

We are looking for candidates who possess:Proficiency in Python, ETL processes, and data infrastructure development. Experience with data analysis tools and methodologies. Strong problem-solving skills and the ability to work collaboratively across teams. A passion for data-driven decision-making and operational efficiency.

About the job

Join Our Team!

The Customer-Centric Planning team at Coupang is seeking a Senior Data Analyst with a robust engineering mindset. This role is integral to our data-driven approach, where you will not only analyze data but also design and build our data infrastructure.

In this position, you will manage ETL processes using Airflow, pulling from various internal data sources including Zendesk, WMS (Warehouse Management System), and OMS (Order Management System). Your expertise in Python and AI tools will be pivotal in automating operations and enhancing the experiences of teams such as Supplier Support, Customer Support, and Andon.

This is a dynamic role that goes beyond mere reporting; you'll be at the forefront of data analysis and engineering.

About Coupang

Coupang is a leading e-commerce platform in South Korea, known for its commitment to customer satisfaction and innovative logistics solutions. Our teams are dedicated to providing an unparalleled shopping experience.

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Senior Data Analyst for Customer-Centric Planning

Coupang, Inc.

Full-time|On-site|Taipei, Taiwan

Company IntroductionCoupang is revolutionizing the shopping experience, aiming to impress every customer from the moment they open the Coupang app to the delivery of their order. Our services in Taiwan include the renowned 'Rocket Delivery' offering next-day delivery on a vast array of products at competitive prices, and 'Rocket Oversea' providing free inter…

Dec 23, 2025

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Data Analyst (Customer-Centric Planning) at Coupang | Taipei

Coupang Corp.

Full-time|On-site|Taipei, Taiwan

Role Overview Coupang Corp. is hiring a Data Analyst for Customer-Centric Planning in Taipei. This position centers on identifying operational pain points and performing root cause analysis to improve the customer experience. What You Will Do Analyze business processes and uncover issues that impact customers Conduct root cause analysis to support improvements in service and operations Build and maintain end-to-end data pipelines Work with large datasets using Presto and Hive SQL Monitor and ensure data quality throughout internal systems Automate processes and develop internal tools with Python Integrate platforms like Slack, GitHub, and Tableau to streamline workflows and boost team efficiency Location This role is based in Taipei, Taiwan.

Apr 17, 2026

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Senior Data Analyst - Customer-Centric Planning

Coupang

Full-time|On-site|Taipei, Taiwan

Join Our Team!The Customer-Centric Planning team at Coupang is seeking a Senior Data Analyst with a robust engineering mindset. This role is integral to our data-driven approach, where you will not only analyze data but also design and build our data infrastructure.In this position, you will manage ETL processes using Airflow, pulling from various internal data sources including Zendesk, WMS (Warehouse Management System), and OMS (Order Management System). Your expertise in Python and AI tools will be pivotal in automating operations and enhancing the experiences of teams such as Supplier Support, Customer Support, and Andon.This is a dynamic role that goes beyond mere reporting; you'll be at the forefront of data analysis and engineering.

Mar 13, 2026

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Staff Business Planning Data Analyst

Renesas Electronics Corporation

Full-time|On-site|Taipei

Join Renesas Electronics as a Staff Business Planning Data Analyst, where you will play a critical role in shaping our business strategies through data-driven insights. You will be responsible for analyzing complex datasets, generating reports, and presenting actionable insights to support our planning processes.Your analytical expertise will help guide our decision-making, ensuring that Renesas remains a leader in the semiconductor industry.

Feb 24, 2026

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Data Analyst / Senior Data Analyst - Enterprise Solutions

Appier

Full-time|On-site|Taipei, Taiwan

About Appier Appier is a leading software-as-a-service (SaaS) company dedicated to harnessing the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012 with a mission to democratize AI, Appier is focused on transforming AI into tangible returns on investment by creating intelligent software solutions. With 17 offices spanning across APAC, Europe, and the U.S., Appier is publicly traded on the Tokyo Stock Exchange (Ticker number: 4180). For further details, visit www.appier.com. About the Role We are eager to welcome a Data Analyst / Senior Data Analyst to our Enterprise Solutions team in Taiwan. In this pivotal role, you will act as a strategic liaison among our product applications, client data, and evolving business demands. You will serve as a crucial connector between our Product, Customer Success, and Sales teams. Your primary mission will be to architect business solutions and implement them effectively using our existing products, while also translating client insights into actionable requirements for the Product team to foster continuous innovation. To excel in this position, you must cultivate a comprehensive understanding of our products, from technical development and service operations to sales strategy. Exceptional communication skills will be essential for navigating complex client relationships and facilitating internal cross-functional collaborations. [Seniority/title will be determined based on job-related skills, experience, and evaluation post-interview.]

Jan 7, 2026

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Senior Data Analyst, Growth Marketing

Coupang Corp.

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Join Coupang as a Senior Data Analyst in the Growth Marketing team, where you will leverage data-driven insights to optimize marketing strategies and enhance customer engagement. Your expertise will play a critical role in identifying growth opportunities and driving innovative marketing campaigns.As a member of our dynamic team, you will analyze complex datasets, develop actionable recommendations, and collaborate closely with cross-functional teams to implement strategies that elevate customer experiences. Your analytical skills will help shape the future of our growth marketing initiatives.

Apr 1, 2026

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Staff Data Analyst - Customer Experience

Coupang

Full-time|On-site|Taipei, Taiwan

Join Our Team as a Staff Data AnalystAt Coupang, our passion for delivering exceptional customer experiences drives everything we do. We thrive on the feedback from our customers who often express their satisfaction with the remark, "How did I ever live without Coupang?" Our company emerged from a commitment to revolutionize shopping, dining, and everyday living, positioning ourselves as a formidable disruptor in the multi-billion-dollar commerce sector. As one of the fastest-growing retail entities, we have cultivated an extraordinary reputation as a dependable leader in the marketplace.We harmoniously blend the innovative spirit of a startup with the robust resources of a large publicly traded corporation, fueling our rapid expansion and enabling us to introduce new services at an unprecedented pace. Each day at Coupang offers the thrill of growth—both personally and professionally—as we embark on an adventure to shape the future of commerce.Our mission is clear: to redefine the possibilities of commerce. We challenge conventional trade-offs and push boundaries to address pressing challenges. Join Coupang now and make a significant impact in this dynamic, high-tech, and interconnected world.Your Role – Staff Data Analyst - Customer Experience:As a Staff Data Analyst, you will take the lead in generating actionable insights and comprehensive reports that enhance management's ability to provide outstanding customer experiences. By analyzing billions of data points created as millions of customers engage with Coupang's offerings, you will uncover valuable insights that address complex business inquiries and deepen our understanding of customer behavior.Key Responsibilities:Develop and provide innovative customer experience metrics and insights to optimize shopping experiences.Collaborate with product managers, designers, program managers, engineers, and various stakeholders to drive data-informed decision-making.Compile and oversee weekly, monthly, and quarterly business reports, working with cross-functional teams to extract valuable insights and present findings to stakeholders and leadership.Serve as a thought leader in e-commerce and fulfillment service analytics.

Mar 13, 2026

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Staff Data Analyst - Customer Experience at Coupang | Taipei

Coupang, Inc.

Full-time|On-site|Taipei, Taiwan

DescriptionAt Coupang, we are dedicated to delivering an extraordinary experience for our customers. Our mission is to transform shopping, dining, and everyday living into an effortless journey. As a pioneering force in the multi-billion-dollar commerce sector, we are recognized as one of the fastest-growing retail companies worldwide.Embracing the best aspects of a startup culture while harnessing the resources of a large global public company, we propel our growth and innovate our services at an unparalleled pace since our inception. Each day at Coupang is an opportunity for personal and collaborative growth, where you can witness the evolution of yourself, your team, and the company.Join us in shaping the future of commerce as we continually push the boundaries of possibility, tackle challenges, and redefine traditional norms. Be part of Coupang and make a significant impact in this high-tech, always-on, hyper-connected world.Position: Staff Data Analytics - CXAs a Staff Data Analyst, you will play a crucial role in generating reports and insights that enhance our management's ability to provide exceptional customer experiences. By analyzing billions of data points generated by millions of customers utilizing Coupang's services, you will extract meaningful insights, address complex business inquiries, and deepen our understanding of customer behavior.

Dec 23, 2025

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Senior Data Analyst, Affiliate Marketing

Coupang

Full-time|On-site|Taipei, Taiwan

Company Introduction Coupang is revolutionizing the shopping experience, aiming to delight each customer from the moment they open the Coupang app until their order is delivered to their doorstep. Our services in Taiwan include “Rocket Delivery,” which provides next-day delivery on a vast selection of products at competitive prices, and “Rocket Overseas,” offering free international delivery on millions of popular products from Korea, the U.S., and more. We are seeking talented individuals to drive Coupang's expansion in Taiwan. This is a unique opportunity to be part of Coupang’s growth and help create a world where customers wonder, “How did I ever live without Coupang?” Role Overview Coupang Taiwan is in search of a Senior Data Analyst to join our Affiliate Marketing Operations team. In this role, you will be part of the Growth Analytics team, enabling marketing campaigns across various affiliate channels. You will closely collaborate with marketing stakeholders to build performance reports and data feeds, while analyzing user behaviors to enhance campaign operations and truly impress our customers. Moreover, you will work alongside engineers to develop marketing products and tracking features, contributing to the creation of data models and the improvement of our data pipelines. What You Will Do Utilize your expertise in SQL and Python to process audience-building requests, writing SQL queries to segment customers for campaigns and marketing data feeds. Engage with stakeholders to analyze data issues and provide clear, actionable insights and plans. Uphold a high standard for quality and accuracy, ensuring thorough documentation of your work and code. Define marketing metrics, build and maintain marketing dashboards, and continuously monitor campaign results. Communicate proactively and effectively with internal stakeholders. Collaborate with the Marketing Tech team to guide product development by sharing actionable insights derived from existing reports.

Apr 8, 2026

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Senior Data Analyst in Affiliate Marketing

Coupang

Full-time|On-site|Taipei, Taiwan

Join Coupang as a Senior Data Analyst specializing in Affiliate Marketing, where your analytical prowess will drive strategic decisions and enhance our affiliate partnerships. In this role, you will leverage data to derive insights that shape marketing strategies, optimize performance, and ultimately contribute to the growth of our affiliate program.

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Senior Data Analyst - Growth Marketing

Coupang

Full-time|On-site|Taipei, Taiwan

Company Introduction Coupang is revolutionizing the shopping experience with the aim of delighting every customer from the moment they launch the Coupang app to the instant their order arrives at their doorstep. In Taiwan, we offer services like “Rocket Delivery,” providing next-day delivery on a broad range of products at competitive prices, and “Rocket Overseas,” which delivers millions of best-selling items from Korea, the U.S., and beyond at no cost. We are on the lookout for talented individuals to assist in driving Coupang's growth in Taiwan. This is a unique opportunity to be part of Coupang’s expansion and to help create a world where our customers ask, “How did I ever manage without Coupang?” Role Overview Coupang Taiwan is seeking a Senior Data Analyst to support our Performance Marketing operations. As a member of the Growth Analytics team, you will play a vital role in enabling marketing campaigns across various channels, including Paid, Search, and CRM. You will collaborate closely with marketing stakeholders to develop performance reporting, create data feeds, and analyze user behavior, all aimed at enhancing campaign effectiveness and ensuring customer satisfaction. Additionally, you will receive ongoing guidance and support from a dedicated manager throughout your projects. What You Will Do Utilize your knowledge of SQL and Python to process audience-building requests. Write SQL queries to segment customers for campaigns and marketing data feeds. Analyze marketing data to pinpoint key performance drivers and provide actionable insights to stakeholders. Collaborate with stakeholders to investigate data issues and deliver actionable insights. Uphold high standards for quality and accuracy, documenting your work and code clearly. Handle reporting requests and data extraction that facilitate decision-making processes. Engage proactively and communicate effectively with internal stakeholders.

Apr 1, 2026

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Senior Business Analyst

RTB House

Full-time|On-site|Taipei, Taiwan

Location: [Taiwan] About Us: RTB House is at the forefront of digital advertising, operating as a cutting-edge performance demand-side platform (DSP) that harnesses proprietary Deep Learning AI algorithms to empower brands in their growth journeys. As a leader in optimizing performance using Deep Learning across the entire purchase funnel, we have established a solid reputation in the industry. Since our inception in 2012, we have expanded our footprint to over 90 markets globally, maintaining our commitment to privacy and first-party advertising. Our relentless pursuit of innovation enables us to deliver end-to-end Deep Learning-powered AdTech solutions that maximize conversion rates, facilitate customer acquisition, enhance engagement, and drive long-term demand for a diverse clientele. Your Role: Analytical Support & Insights Collaborate with the Account Management team to provide actionable, data-driven insights aimed at optimizing revenue, margins, and overall performance. Examine data from internal systems and convert findings into clear, impactful business recommendations. Reporting & Data Solutions Design and develop scalable reporting and dashboard solutions tailored for key stakeholders. Transform local market requirements into structured data outputs and comprehensive reporting frameworks. Process Design & Optimization Propose and implement standardized guidelines and repeatable processes to enhance efficiency and consistency. Identify opportunities to streamline workflows and boost operational performance. Data Governance Guarantee data accuracy, consistency, and integrity across all systems and reporting outputs. Establish best practices for data validation and ongoing quality control measures. Cross-functional Collaboration Lead and coordinate initiatives across various functions (e.g., Account Management, Sales, Tech) to enhance business operations throughout the Greater China region.

Apr 1, 2026

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Crypto Inc.

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Role overview The Growth Data Analyst at Crypto Inc. in Taipei, Taiwan, plays a key part in shaping marketing strategy through data-driven insights. This position focuses on examining large datasets, finding patterns in market behavior, and supporting the company's growth objectives with actionable analysis. What you will do Work with complex datasets to extract insights that support growth and marketing efforts Monitor and interpret market trends that influence company direction Translate analytical findings into clear recommendations for outreach and engagement strategies

Apr 21, 2026

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Senior Digital Advertising Data Analyst

Appier

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Join Appier as a Senior Digital Advertising Data Analyst and play a pivotal role in shaping data-driven strategies to enhance our advertising solutions. You will analyze digital marketing data, provide actionable insights, and collaborate with cross-functional teams to drive campaign success.

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Senior Manager of Media Planning

WPP Media

Full-time|On-site|Taipei, Taiwan

About WPP Media WPP is a creative transformation company committed to leveraging creativity to forge better futures for our people, planet, clients, and communities. Discover more at wpp.com. WPP Media represents WPP’s global media collective. In a landscape where media permeates every aspect of life, we unite the finest platforms, talent, and partnerships to unlock boundless growth opportunities. For further details, visit wppmedia.com. Introducing Mindshare: A Premier WPP Media Brand Mindshare is dedicated to delivering Good Growth for our clients. As “Growth Architects,” we focus on fostering growth that benefits all stakeholders—enhancing outcomes for people, the planet, and business—through purposeful media utilization. This methodology nurtures deeper connections with consumers, bolsters trust in brands, and yields superior results for all involved. Role Overview and Impact Establish and implement best practices and protocols for media planning and operations. Define clear objectives and KPIs, while proposing and developing measurement methodologies for all briefs. Ensure comprehensive tracking and measurement of projects/campaigns in relation to established KPIs and media efficiencies. Offer strategic guidance to the team regarding planning, operations, and optimization of digital campaigns. Work closely with internal stakeholders to guarantee seamless campaign execution. Keep the team and clients informed about emerging trends and shifts in the media landscape, including new media vendors and ad formats. Skills and Experience 5-7 years of experience in a media agency environment. Proven leadership experience, with a track record of mentoring a small team. Experience collaborating with various stakeholders, including suppliers, advertising/marketing agencies, media owners, and internal specialists. Proficient in media planning and buying across all platforms, with a solid understanding of digital media. Demonstrates a profound understanding of industry dynamics, business strategies, brands, and consumer behavior during client interactions. Exhibits strong thought leadership and the ability to convey complex concepts in a compelling manner.

Feb 5, 2026

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Data Analyst Intern at Appier | Taipei

Appier

Internship|On-site|Taipei, Taiwan

About the Role We are looking for an enthusiastic Data Analyst Intern to join our innovative product R&D team in Taiwan. In this role, you will engage in data analysis to assist Appier teams in addressing critical business and operational inquiries. We value candidates who can dedicate 2-3 days a week and are prepared for a minimum internship duration of 6 months, starting immediately. Please confirm your availability before applying. Responsibilities Analyze complex data sets to identify trends and patterns using statistical and visualization tools. Prepare data analysis reports showcasing insights and results. Collaborate with scientists and engineers to monitor and troubleshoot systems effectively. Develop tools and systems that enhance the efficiency of analysis processes and the quality of reports. About You [Minimum Qualifications] Currently enrolled senior students or graduate students in a relevant field. Strong analytical skills to derive valuable insights from data. Ability to communicate data analysis findings to diverse audiences. Proficient in both written and spoken English. Knowledge of statistics and experience with SQL for data extraction and aggregation, as well as proficiency in Spreadsheet/Excel. Familiarity with machine learning concepts and basic experience using machine learning tools. Proficient in Python programming for simple automation tasks. [Preferred Qualifications] Experience in the digital advertising industry. Hands-on experience with analytical/visualization tools such as SQL, R, and Tableau. Advanced Python programming skills for complex analyses. Experience in writing Spark programs for data analysis.

Jan 21, 2026

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Business Analyst - Pricing Data Specialist

Coupang

Full-time|On-site|Taipei, Taiwan

Coupang aims to make every step of shopping memorable, from the moment a customer opens the app to the arrival of their order. In Taiwan, Coupang offers 'Rocket Delivery' for next-day shipping on a wide range of products at competitive prices. The 'Rocket Global' service brings millions of popular items from Korea, the U.S., and other markets, with expedited international shipping. This role supports Coupang's continued growth in Taiwan. The Business Analyst - Pricing Data Specialist will help shape how customers experience Coupang’s services and contribute to the company’s local expansion. What you will do Pricing Data Analysis: Use advanced SQL to extract and clean large datasets, investigate pricing accuracy, and deliver actionable recommendations to the operations team. Dashboard Development: Build and refine Tableau or Power BI dashboards, turning complex data into clear trend charts that help management track key metrics. Process Automation Optimization: Automate routine data outputs, manage query automation, and handle Airflow scheduling to improve operational efficiency. Data Monitoring and Anomaly Diagnosis: Set up automated monitoring to catch pricing data anomalies in real time and investigate root causes to maintain data quality. Cross-Department Communication: Coordinate between operations and technical teams, clarify data requirements, and translate analytical insights into everyday language to support data-driven decisions.

Apr 20, 2026

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Senior Capacity Planning Manager - Last Mile Management

Coupang, Inc.

Full-time|On-site|Taipei, Taiwan

Company IntroductionCoupang is revolutionizing the shopping experience with a mission to delight every customer from the moment they open the Coupang app to the instant their order arrives at their doorstep.Our offerings in Taiwan include the “Rocket Delivery” service, providing next-day delivery on a vast array of products at competitive prices, and “Rocket Overseas,” which enables free international shipping on millions of top-selling items from Korea, the U.S., and beyond.We invite talented individuals to join us in spearheading Coupang's expansion in Taiwan. This is a unique opportunity to be part of Coupang's growth journey and to help create an environment where our customers think, “How did I ever manage without Coupang?” Position: Senior Capacity Planning Manager (Last Mile Management)Role OverviewThe Senior Capacity Planning Manager will play a crucial role in setting KPIs, forecasting logistics capacity, integrating sales forecasts into operational planning, analyzing driver performance metrics, and developing workforce planning tools to enhance both last mile and middle mile logistics operations. Key ResponsibilitiesEstablish key performance indicators and benchmarks for effective planning and forecasting in last mile and middle mile logistics.Develop and share daily/monthly capacity models for last mile and middle mile manpower and assets, collaborating with operations teams for execution.Engage with S&OP (Sales & Operations Planning) to gather GMV/Sales forecasts and translate them into logistics expansion strategies.Assess last mile driver performance using various cost models and design productivity metrics by route and area for each driver.Assist in the creation and implementation of workforce planning tools to ensure accurate capacity forecasting.

Dec 31, 2025

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Senior Manager of Capacity Planning - Last Mile Operations

Coupang

Full-time|On-site|Taipei, Taiwan

Company Introduction Coupang is transforming the shopping experience with an unwavering commitment to delighting each customer from the moment they open the Coupang app to the instant their order arrives at their doorstep. In Taiwan, we proudly offer services such as “Rocket Delivery,” which guarantees next-day delivery for a diverse range of products at competitive prices, and “Rocket Overseas,” providing complimentary international shipping on millions of top-selling items from Korea, the U.S., and beyond. We seek exceptional talent to drive Coupang’s growth in Taiwan. Join us for a unique opportunity to be part of Coupang’s evolution in Taiwan and to create a reality where customers ponder, “How did I ever live without Coupang?” Position Overview The Senior Capacity Planning Manager for Last Mile Management is a pivotal role in setting key performance indicators (KPIs), forecasting logistics capacity, integrating sales forecasts into planning, analyzing driver performance, and developing workforce planning tools to enhance last-mile and middle-mile operations. Key Responsibilities Define KPIs and benchmarks for effective planning and forecasting in last-mile and middle-mile logistics. Develop and disseminate daily/monthly capacity planning models for manpower and assets in last-mile and middle-mile operations and collaborate with operations teams for implementation. Coordinate with Sales & Operations Planning (S&OP) to gather Gross Merchandise Value (GMV) and sales forecasts to inform logistics expansion strategy. Conduct performance analysis of last-mile drivers across various cost models and design productivity metrics by route and area. Assist in the creation and deployment of workforce planning tools for precise capacity forecasting. Essential Qualifications: 5+ years of relevant experience in logistics, specifically in last-mile and middle-mile operations. Demonstrated expertise in data processing and analysis to develop models that inform business decisions. Excellent communication skills across multiple contexts. Strong analytical mindset with a data-driven approach. Proficient in MS Office, Advanced Excel, Google Sheets, Tableau, and SQL/Python. Preferred Qualifications: A degree in Business, Logistics, Supply Chain, or Industrial Engineering.

Mar 13, 2026

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[Internal] Business Analyst - Product Pricing Data Specialist

Coupang

Full-time|On-site|Taipei, Taiwan

Role Overview Coupang is hiring a Business Analyst focused on product pricing data for the Taipei office. This role centers on analyzing pricing strategies, market trends, and competitor pricing to support informed business decisions and strengthen our market position. What You Will Do Study pricing strategies and assess their effectiveness using data analysis Monitor market trends and competitor pricing to provide actionable insights Collaborate with cross-functional teams to refine and optimize pricing models Help ensure pricing strategies support Coupang's broader business goals

Apr 17, 2026

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