About the job
About ShipMonk
At ShipMonk, we are not just a third-party logistics provider; we are a growth partner for merchants. Our advanced technology and a network of proprietary fulfillment centers empower fast-growing e-commerce and direct-to-consumer (DTC) brands to focus on growth while we handle the logistics. With a diverse team of over 2,500 professionals across five countries, we are dedicated to transforming the fulfillment landscape by offering everything from rapid click-to-delivery services to real-time inventory management and customized solutions—all with a merchant-first approach.
Why Choose ShipMonk?
We are committed to long-term success, driven by five core differentiators that establish us as true partners for our merchants:
- Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the UK, and Mainland Europe, ensuring quality and consistency without outsourcing.
- Proprietary Technology: Our AI-driven platform eliminates the need for tribal knowledge, providing a real-time, unified overview of inventory and orders, thus empowering our merchants with the control and visibility they need to thrive.
- Unmatched Support: We offer personalized, hands-on support with a global reach, with dedicated teams stationed at every fulfillment center, ready to assist whenever needed.
- Transparent Pricing: We uphold honest, long-term partnerships through all-inclusive pricing that ensures predictable costs without hidden fees or surprises.
- Future-Focused: We invest over $10 million annually in research and development to ensure our technology and services continuously evolve, making us a reliable partner for merchants looking to establish a lasting presence.

