Senior DevOps Engineer at Drivemode | Mountain View, CA

Moveworks is looking for a Senior DevOps Software Engineer in Mountain View to help build and maintain the backbone of its AI-driven support solutions. This position centers on designing, implementing, and supporting continuous integration and deployment pipelines. Reliability and scalability of applications will be a primary focus. What you will do Create and refine CI/CD pipelines to support rapid, stable releases Maintain and improve systems to keep applications reliable and scalable Work with teams across engineering, product, and operations to strengthen DevOps practices Troubleshoot complex technical issues affecting system performance Identify opportunities to optimize infrastructure and workflows Collaboration This role partners closely with cross-functional teams. Expect to contribute ideas, share knowledge, and help drive improvements that impact the entire Moveworks platform and its users.

Moveworks is looking for a DevOps Software Engineer in Mountain View, CA. This position centers on improving and maintaining cloud-based solutions for the team and clients. Role overview As a DevOps Software Engineer, collaboration with various teams will be part of daily work. The main focus is on automating processes, refining deployment pipelines, and supporting smooth integration of software components. What you will do Work with cross-functional groups to automate workflows and deployments Optimize the deployment pipeline for reliability and efficiency Help integrate software components to ensure stable releases Impact Expertise in DevOps practices will help maintain high service standards for clients and support ongoing improvements to cloud-based offerings.

Moveworks seeks a Software Engineer to join its team in Mountain View, CA. The position focuses on improving user experiences and supporting day-to-day business operations. Role overview This engineer will collaborate with colleagues from various backgrounds to design and build new technical solutions. The work centers on creating tools and features that help streamline business processes. What you will do Work closely with other engineers and professionals to develop new products and features Contribute to projects that improve the efficiency and effectiveness of business operations Use modern technologies to address practical challenges Location This position is based in Mountain View, CA.

Moveworks is looking for a Senior Software Engineer focused on Search Infrastructure to help advance the company’s search technology. This position is based in Mountain View. Role overview This role centers on building and improving scalable search systems. The work directly supports better user engagement and satisfaction by making search faster and more effective. Collaboration Expect to work closely with colleagues from different teams. Joint efforts will shape the design and implementation of new search features and infrastructure improvements. Key responsibilities Design and implement scalable search solutions Enhance existing search capabilities Work with cross-functional teams to deliver improvements

Join us as a Senior Fullstack Software Engineer at Moveworks, where you'll be at the forefront of developing innovative AI-driven solutions that transform enterprise communication. In this role, you will collaborate with cross-functional teams to design, implement, and optimize fullstack applications that enhance user experience and operational efficiency.

Join our dynamic team at Moveworks as a Software Engineer specializing in Agentic AI products. In this role, you will leverage your expertise in software development to create innovative solutions that enhance user experience and drive efficiency. You will collaborate with cross-functional teams to design and implement features that meet customer needs, ensuring our AI solutions are at the forefront of technology.

Join Moveworks as a Staff Software Engineer and play a pivotal role in enhancing our Core Platform. You will collaborate closely with cross-functional teams to design, develop, and implement innovative software solutions that drive efficiency and improve user experiences.

Join Moveworks as a Senior Application Security Engineer, where you will play a critical role in safeguarding our applications and systems. You will collaborate with cross-functional teams to identify vulnerabilities and implement robust security measures. Your expertise will be crucial in shaping our security strategy and ensuring compliance with industry standards.

Join Moveworks as a Senior Manager of Strategy & Operations, where you'll play a pivotal role in shaping our growth strategy. Your leadership will drive operational excellence and innovation across our product departments.

Join Moveworks as a Senior Manager, Core Platform, where you will lead the development of innovative solutions that enhance our core platform capabilities. You will work closely with cross-functional teams to drive strategic initiatives, optimize performance, and ensure the successful delivery of projects that align with our business objectives.

Join Moveworks as a Staff Application Security Engineer and play a pivotal role in enhancing the security of our applications. You will collaborate with cross-functional teams to implement best practices in application security, conduct security assessments, and drive initiatives that safeguard our systems and data.

Role OverviewAre you ready to take on a thrilling challenge? Imagine scaling and fine-tuning a revolutionary Generative AI product that delivers immediate support to enterprise users. If you're intrigued about how to implement abstraction, scalability, and optimization within a dynamic, probabilistic, and generative conversational framework, we want you on our Conversation Engine team. At Moveworks, you will play a pivotal role at the heart of our Generative AI initiatives, focusing on enhancing and optimizing our solution to cater to the escalating needs of the enterprise landscape.Join us in exploring our recent innovations, including Moveworks Live and Creator Studio, which showcase our groundbreaking contributions to enterprise AI. As trailblazers in this field, we don't adhere to a formula for crafting solutions; we encourage you to unleash your creativity and tackle unsolved challenges.You will work closely with machine learning experts and interdisciplinary teams, rapidly iterating on innovative ideas while utilizing user behavior data to inform your decisions. Your mission will be to scale and enhance our conversation engine to support hundreds of millions of users across various chat channels and applications, ensuring our end-to-end product infrastructure remains of the highest engineering quality and durability.Develop a comprehensive product infrastructure featuring intuitive interfaces that allow engineers and configurators to effortlessly customize and optimize generative AI models. This includes gathering data and feedback, adapting to various enterprise use cases, and delivering domain-specific conversational experiences.Create scalable API abstractions for our conversation platform that support all major chat clients (such as MS Teams, Slack, and Web) and provide a neutral API for further engineering developments.Enhance the dialog engine to support a wide array of conversational functionalities, leveraging proprietary domain knowledge unique to each enterprise client, while enabling real-time multilingual translation with minimal memory usage and low latency.Promote best practices regarding coding patterns, API design, scalability, robustness, and optimization, fostering a culture of excellence and continuous improvement among your engineering peers.

Your Role:Join our dynamic DevOps team at Moveworks, where you'll play a pivotal role in developing and scaling our AI cloud infrastructure and developer platform. As we rapidly expand, your expertise will be essential in creating and maintaining robust foundational services and frameworks, enabling our engineering teams to deliver customer-facing features swiftly and efficiently.We are committed to speed and innovation, tackling complex engineering challenges while delivering exceptional value to our clients. You will collaborate closely with machine learning, search, product, data, and full stack teams to craft elegant solutions that meet our evolving needs. This is a unique opportunity to contribute significantly to one of the fastest-growing AI startups in the industry.Engage with various teams including platform, machine learning, search, data, and frontend to assess their DevOps and infrastructure requirements, influencing our DevOps roadmap and spearheading project execution.Architect, build, and oversee the Moveworks cloud infrastructure across multiple regions and clouds, ensuring optimal security, scalability, performance, observability, resilience, and cost-efficiency.Develop and manage CI/CD pipelines utilizing infrastructure as code and full automation for provisioning and managing the Moveworks application stack across diverse environments.Collaborate with our security team to enhance the infrastructure's security posture.

Your Role As a key member of the Core Infrastructure team at Moveworks, you will play a pivotal role in designing and implementing the next evolution of our AI infrastructure. With Moveworks experiencing rapid growth, the infrastructure team is charged with creating and maintaining robust foundational services and frameworks that empower our products to scale effortlessly while enabling our engineering teams to rapidly develop customer-facing features. Collaborate closely with teams in machine learning, search, product development, data, and frontend engineering to assess infrastructure requirements, shape the infrastructure roadmap, and spearhead various projects. Design and develop core infrastructure and essential functionalities including distributed key-value stores, schema-less data storage, authentication and authorization mechanisms, event streaming, distributed configuration management, rate limiting, circuit breaking, feature flagging systems, A/B testing, and traffic capture and replay. Enhance the observability and reliability of Moveworks systems by improving distributed logging, tracing, monitoring, and alerting capabilities. Establish methodologies and metrics for assessing the performance of microservices and product functionalities, identify and resolve bottlenecks, and enhance the performance and scalability of Moveworks applications. Consistently deliver time-sensitive work that is interdependent with other engineering teams.

The RoleAre you a talented software engineer eager to leverage your extensive experience in developing and enhancing production systems at the forefront of AI technology? If so, we invite you to consider our Staff Software Engineer position on the Natural Language Understanding team within our 'agent lab'. In this pivotal role, you will contribute significantly to our mission of extending the capabilities of AI agents to execute tasks reliably on a large scale.As part of the Moveworks AI Assistant platform, you will lead the innovation in areas such as agent orchestration, sandboxed file systems, latency optimization, agent memory, and the advancement of LLMs (Large Language Models). Our team thrives on rapidly developing scalable infrastructure and tackling complex product and engineering challenges to maximize value for our customers. If you aspire to achieve the pinnacle of your career while working with a passionate and impactful team, we would love to connect with you.What You Will Do:Lead and tackle challenging engineering projects to create and enhance dependable AI agent systems.Define and implement cutting-edge distributed systems, ensuring their scalability and production readiness, while integrating the latest advancements in machine learning and AI.Set technical direction and influence the engineering roadmap to deliver enduring value to our clients.Establish high standards for code quality, including robustness, extensibility, and performance.Collaborate with senior experts across various domains, including machine learning, security, product development, and customer success, to build world-class enterprise AI solutions.Mentor and develop team engineers, focusing on technical design, execution, and excellence.Work closely with machine learning engineers to define and develop end-to-end architecture for outstanding AI systems.

Moveworks, a part of ServiceNow based in Mountain View, is looking for a Senior Data Scientist. This position focuses on using advanced analytics to guide decision-making and enhance product features. Collaboration is central, as the Senior Data Scientist works with multiple teams to identify opportunities and shape solutions that use AI to transform customer service. Key responsibilities Analyze complex datasets to inform business and product strategies Partner with engineering, product, and other groups to address challenges and drive improvements Create new methods to strengthen AI-powered support tools Support ongoing initiatives to advance customer service through artificial intelligence Role overview This role centers on both technical analysis and cross-functional teamwork. The Senior Data Scientist will play a part in shaping how AI is used to improve customer experiences at Moveworks and ServiceNow.

The Role Are you an accomplished software engineer eager to leverage your expertise in designing and enhancing production systems at the forefront of AI technology? If so, this opportunity might be the perfect fit for you. As a senior software engineer within our dynamic “agent lab” Natural Language Understanding team, you will play a pivotal role in our mission: to expand the capabilities of AI agents to operate reliably at scale. You will have the chance to influence the progression of the Moveworks AI Assistant platform across various domains, including agent orchestration, sandboxed file systems, latency optimization, agent memory, and more. With access to state-of-the-art AI tools, including leading LLMs from OpenAI, you will be at the cutting edge of technology. Our team prioritizes rapid development on scalable infrastructure while tackling complex engineering challenges and enhancing the value we deliver to our customers. If you are ready to make a significant impact alongside a passionate and dedicated team, we would love to hear from you.

Team & RoleJoin our dynamic Product Design team at Moveworks, where we focus on enhancing our core web application suite—the primary interface for users to engage with our cutting-edge AI capabilities. As a Senior Staff Product Designer, you will play a pivotal role in crafting an exceptional employee experience, essentially serving as the 'front door' to our platform. You will collaborate closely with product management and engineering leaders to shape future work strategies and translate complex machine learning technologies into user-friendly solutions.In this strategic role, you will be responsible for defining the design vision of our web platform, ensuring a seamless integration of our Agentic AI technology with outstanding web usability. Your leadership will drive clarity and coherence across large-scale, cross-product initiatives in a rapidly evolving technical landscape.Your Responsibilities:Lead large-scale, cross-product AI initiatives that deliver innovative AI-driven product experiences, fundamentally transforming how users engage with their daily tasks.Foster exceptional user experiences by designing innovative agentic and web interfaces, along with establishing design languages and frameworks across multiple AI initiatives.Provide strategic vision and guidance for collaborative efforts with diverse, multidisciplinary teams, sharing your expertise to elevate the company's design community.Mentor junior designers, helping them to grow and develop based on their unique strengths and interests.

Your RoleDevelop and enhance core infrastructure services and microservices that significantly influence our machine learning, frontend, and platform teams.Establish critical infrastructure components such as distributed configuration management, rate limiting, feature flags, A/B testing, and traffic capture and replay functionalities.Optimize the performance, scalability, and observability of the Moveworks cloud infrastructure.Consistently deliver time-sensitive projects that require collaboration with other engineering teams.Take ownership of features from inception to deployment, actively shaping the infrastructure roadmap.Engage in a highly collaborative, in-person environment, working alongside Core and ML engineering teams and more.