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Senior Engineer I - Key Account Technology

ASM International N.V.US > Arizona > Phoenix
On-site Full-time

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Experience Level

Senior

Qualifications

Responsibilities:Lead process application New Product Introduction (NPI), product enhancements, and modifications for the key product unit (KPU) installed base. Foster and maintain strong relationships with key customers. Oversee all technical account aspects related to customers. Manage resolution of new process escalations during the NPI stage. Define and implement Best Known Method (BKM) processes for all applications, including standards, specifications, and recipes, while ensuring optimal performance of the installed base. Encourage close collaboration between the KAT department, ASM customer account teams, and customers’ engineers to fully understand and address all customer needs. Facilitate teamwork with various internal stakeholders, especially with engineering teams.

About the job

 

Join ASM and be part of a dynamic team at the forefront of technological innovation.

For over 55 years, ASM has been a leader in the semiconductor industry, pioneering advancements in technologies that shape the future, such as 5G, AI, cloud computing, and autonomous driving. With a diverse workforce representing over 70 nationalities, we prioritize inclusion and sustainability while fostering a collaborative environment that encourages personal and professional growth. Our development programs are designed to help you realize your potential and redefine the limits of innovation.

The Senior Engineer I in Key Account Technology plays a pivotal role as a product expert, engaging with customers and internal stakeholders to facilitate the introduction and enhancement of cutting-edge products. As a Key Account Technologist (KAT), you will drive market share expansion through successful development tool selections and by optimizing competitive application performance for our installed base. Your expertise in R&D, engineering, and design for manufacturability will be essential in shaping the PECVD technology roadmap. This position requires effective communication and collaboration with product development teams to address customer issues and ensure timely delivery of solutions. A proactive attitude towards Product Life Cycle (PLC) management will be vital to cultivate strong partnerships with the new product development team.

About ASM International N.V.

ASM International N. V. is a global leader in the semiconductor equipment industry, committed to innovation and sustainability. Our diverse team of over 4,500 professionals drives advancements that are critical to emerging technologies, while fostering a culture of inclusivity and continuous improvement.

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