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Senior Engineering Manager, AI

Remote Full-time $236K/yr - $268K/yr

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Experience Level

Senior Level Manager

Qualifications

Primary ResponsibilitiesLead a team of engineers to enhance the core functionalities of our inaugural AI products. Collaborate with AI engineering colleagues, product managers, business stakeholders, designers, and other team members to strategize and execute projects effectively. Perform performance management for your direct reports through timely feedback, one-on-one meetings, annual evaluations, and continuous improvement initiatives. Provide ongoing technical mentorship and support for professional development for your direct reports and other engineers at Postscript. Establish and continuously enhance development processes to meet evolving project needs.

About the job

Trusted by over 18,000 Shopify and Shopify Plus stores, including renowned brands such as Brooklinen, Ruggable, True Classic, and Dr. Squatch, Postscript equips ecommerce businesses with the essential tools to implement high-performing SMS marketing campaigns.

Our mission is to establish SMS as the leading revenue channel for ecommerce merchants by providing a user-friendly platform that enables them to grow their subscriber base, refine their messaging strategies, deliver exceptional customer service, and enhance sales and customer loyalty—all from a single interface. We hold the belief that SMS is poised to become the most significant marketing and sales channel of the decade, and this vision fuels our efforts.

Founded in 2018 as a fully remote organization, Postscript has grown to over 250 employees and continues to expand. We are proud to be backed by prestigious investors such as Greylock and Y Combinator.

As the Senior Engineering Manager for the Messaging AI team at Postscript, you will spearhead a talented group of product engineers focused on enhancing our automated one-to-one SMS marketing solutions, driving exceptional conversion rates for leading ecommerce brands.

Your role as an Engineering Manager will revolve around the daily management of your team members, prioritizing leadership, people management, and project execution. Our backend, primarily developed in Python and hosted on AWS, is evolving to meet increasing demands for scalability and complexity. Your team will be instrumental in building the product experiences necessary to foster the growth and adoption of AI solutions.

The ideal candidate will have extensive experience in leading both individual contributors at their peak performance and managing smaller engineering teams. A strong passion for AI, product engineering, and delivering impactful work that enhances business value and customer experience is essential. The best candidates will be adept at shifting between the roles of lead engineer, project manager, and people manager as needed to ensure success for their teams and the organization as a whole.

About Postscript

Postscript is a dynamic and innovative company that has revolutionized the SMS marketing space for ecommerce brands since its inception in 2018. Our platform is designed to empower businesses by providing all necessary tools for effective customer engagement and sales growth. With significant backing from top-tier investors, we are rapidly expanding our team and our impact in the industry.

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