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Senior Engineering Manager, Customer Activation

BrexSan Francisco, California, United States
Hybrid Full-time $300K/yr - $375K/yr

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Experience Level

Senior Level Manager

Qualifications

To excel in this role, the following qualifications are preferred:Proven experience in a senior engineering leadership role, particularly in managing customer activation systems. Strong background in software engineering principles and practices. Demonstrated ability to collaborate with cross-functional teams, including Product, Design, and Operations. Exceptional strategic thinking and operational management skills. Passion for creating seamless customer experiences through innovative technology.

About the job

Why join us?

At Brex, we are revolutionizing business spending with our AI-driven platform that offers integrated corporate cards, banking solutions, and global payments. Our intuitive software empowers companies to manage travel and expenses confidently, enabling them to control spending, lower costs, and enhance efficiency on a global scale. We proudly serve tens of thousands of businesses, from startups to major enterprises like DoorDash, Flexport, and Compass.

By becoming part of the Brex team, you’ll have the opportunity to push boundaries, challenge norms, and work alongside some of the brightest minds in the industry. We are dedicated to fostering a diverse team and an inclusive environment where your potential is only limited by your ambitions. We provide you with the necessary tools, resources, and support to advance your career.

Engineering at Brex

Engineering at Brex is focused on developing scalable systems with purpose. Our teams, which include Software, Data, Security, and IT, operate with a high degree of autonomy and foster deep collaboration. We tackle complex technical challenges, take ownership of our results, and strive for excellence at every stage, from architecture to deployment. In this environment, engineering is a craft, and our builders evolve into leaders.

Your Role

As the Senior Engineering Manager, you will lead a team dedicated to creating the systems and product experiences that enhance customer activation at Brex. This includes overseeing onboarding processes, account setups, verifications, integrations, and implementation workflows that rapidly deliver value to customers. This position demands strategic foresight, operational excellence, technical acumen, and an unwavering passion for delivering seamless, AI-enhanced customer journeys. The ideal candidate will be an experienced engineering leader with a proven track record in scaling user-facing onboarding systems and delivering top-notch product experiences while collaborating closely with Product, Design, Operations, and GTM teams.

Work Environment

This position is based in our San Francisco office, where we embrace a hybrid work model that combines the advantages of in-office collaboration with the flexibility of remote work. Currently, we require team members to be in the office at least two days a week, specifically Wednesday and Thursday. Starting February 2, 2026, this requirement will increase to three days a week: Monday, Wednesday, and Thursday. Additionally, we offer up to four weeks of fully remote work each year as a perk!

About Brex

Brex is at the forefront of transforming business spending with its cutting-edge AI-powered platform. Our mission is to empower companies of all sizes—from startups to Fortune 500s—to spend safely and efficiently through integrated solutions that streamline corporate banking, payments, and expense management.

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