Senior Executive Support Engineer

About Saronic Technologies Saronic Technologies develops autonomous and intelligent platforms for maritime operations. The team focuses on advancing autonomy at sea and improving how maritime systems work together. Role Overview The Operational Technology Support Technician works on site in Austin, Texas, providing technical support across manufacturing faci…

Saronic Technologies is at the forefront of transforming maritime autonomy, committed to pioneering innovative solutions that optimize operational efficiency through cutting-edge autonomous platforms.Job OverviewWe are looking for a Manufacturing Systems Engineering Technician who will play a vital role in our manufacturing operations. This position bridges the gap between Information Technology (IT) and production, ensuring the seamless functionality of essential systems such as Zebra printers, barcode scanners, production workstations, and various manufacturing applications. You will collaborate closely with IT, manufacturing, and operations teams to support daily production activities while driving ongoing enhancements in systems, processes, and overall uptime.ResponsibilitiesDeliver both frontline and escalated support for manufacturing systems and operational technology, including Zebra printers (ZPL configuration and troubleshooting), barcode scanners, production-floor workstations, displays, shop-floor networking, and IoT devices.Identify and resolve hardware, software, application, and network issues affecting production, acting swiftly to minimize downtime.Serve as the primary responder for manufacturing system incidents, coordinating resolution efforts across functional teams as needed.Assist with data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; skills in Python are a plus).QualificationsAssociate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).Minimum of 3 years of experience in technical support, IT/OT, or a comparable role.Demonstrated proficiency in troubleshooting hardware, software, and networking issues.Outstanding communication and customer service skills, capable of articulating technical issues to non-technical users effectively.A strong problem-solving mindset, keen attention to detail, and the ability to prioritize effectively.Preferred QualificationsFamiliarity with manufacturing systems (MES, PLCs, SCADA).Experience with industrial label printers (Zebra, ZPL, BarTender, etc.).

Saronic Technologies is at the forefront of transforming maritime autonomy, focused on pioneering innovative solutions that significantly improve maritime operations via advanced autonomous and intelligent platforms.Key Responsibilities:Programming, setting up, and operating 3-axis and 5-axis CNC mills and routers for kitting and airbrushing fiberglass and foam cores.Interpreting intricate engineering drawings, CAD models (such as SolidWorks, Fusion 360), and CAM files (like Mastercam, Fusion, or NX) to accurately produce components according to specifications.Collaborating closely with mechanical engineers, composites technicians, and systems integrators to ensure parts meet fit, function, and manufacturability standards.Choosing suitable tooling, feeds, speeds, and fixturing techniques for precise work on composite materials.Keeping CNC equipment, tools, and workspace in immaculate and safe condition.Conducting in-process quality checks and post-process inspections using calipers, micrometers, and other precision instruments.Participating in ongoing process enhancements within CNC workflows, fixture design, and the accuracy of composite parts.Qualifications:Required:A minimum of 3 years of experience as a CNC programmer/operator in a high-volume boat manufacturing environment.Extensive experience with CAM software (Fusion 360, Mastercam, NX, or equivalent).Proficient in reading and interpreting technical drawings and GD&T.Comfortable operating in a startup or fast-paced R&D environment.Exceptional attention to detail and self-motivation.Capable of lifting up to 50 lbs.Ability to distinguish different fiberglass types and designs.Preferred:Familiarity with 5-axis machines and multi-axis toolpath strategies.Prior experience in the maritime composite manufacturing sector.Benefits:Medical Insurance: Comprehensive health insurance plans covering a broad spectrum of services.

Join Last Energy, a trailblazer in the US technology sector, as we revolutionize the energy landscape with our next-generation modular nuclear power plants. We are currently in search of a dedicated and industrious Operations Technician to be an integral part of our Austin team. This pivotal role will support our dynamic build processes and rapid iterations, directly contributing to the success of our innovative projects. Ideal candidates are hands-on builders and doers who excel in a fast-paced environment, assisting with site preparation, equipment management, and ensuring seamless daily operations within our workshop.

Join ServiceNow as a Senior Solution Sales Executive specializing in Operational Technology. In this pivotal role, you'll leverage your expertise to drive innovative solutions that enhance operational efficiency and transform business processes. You will work closely with clients to identify their needs and tailor solutions that align with their objectives.Your strategic thinking and sales acumen will be crucial in expanding our client base and forging strong relationships. We are looking for a proactive individual who thrives in a dynamic environment and is passionate about delivering value to customers.

Civitech is a pioneering public benefit corporation committed to fostering a more equitable democracy. We develop innovative tools and infrastructure that enhance civic engagement, empower Democratic candidates, and bolster progressive initiatives. Since our inception in 2019, we have partnered with over 500 organizations, including nonprofit groups, national political committees, and various campaigns, to connect with millions of voters, driving forward our mission of creating a fairer democracy.As a remote-first company, we welcome applications from individuals in our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY). We also maintain an office in Austin, TX.Diversity is paramount to our success, and we strongly encourage applicants from underrepresented groups, including women, people of color, LGBTQIA+ individuals, and others, to apply.This position is temporary, anticipated to last until November 2026. While there may be potential for extension based on business needs, candidates should understand that this role is currently scoped as fixed-term.As a Client and Operations Support Specialist, you will play a vital role in our mail program by facilitating effective communication with clients, consolidating essential information, and assisting with operational tasks that propel Civitech's mission forward. Your contributions will be crucial in maintaining high standards of client engagement and operational efficiency, ultimately aiding in our efforts to enhance civic participation and support progressive causes.

ICON is looking for a dedicated Print Operations Technician I to bolster our Print Operations team. In this pivotal role, you will leverage foundational skills and knowledge to provide essential support in various aspects of ICON's print operations. This includes managing the logistics of raw materials, consumables, parts, and printers. Additionally, you will assist in troubleshooting, maintaining, and performing general service tasks associated with ICON's 3D printers. Under the guidance of team Leads, Technicians, or Managers, you will receive daily instructions and apply your expertise to accomplish a variety of field assignments.This position will involve tackling moderately challenging tasks that will require sound judgment in resolving issues or making recommendations, particularly with respect to escalating larger problems when necessary. We seek someone with a growth mindset who is eager to build new skills and actively work to avoid repeating past mistakes. Success in this position hinges on operational discipline, meticulous attention to detail, and strict adherence to ICON's policies and standards. This role is based in Austin, TX, and may require travel outside of the area for extended periods. You will report directly to the Print Operations Manager.

Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting innovative solutions that enhance operational efficiency through cutting-edge autonomous and intelligent platforms.Job OverviewAs a Mission Operations Specialist, you will coordinate and ensure the quality and effectiveness of the Mission Operations team’s deliverables. This role entails collaboration with team members, stakeholders, and various departments to achieve project and program goals aligned with our organizational objectives.You will demonstrate the ability to meet deadlines and achieve targeted results both independently and collaboratively within your team.Projects are defined as tasks culminating in a defined outcome or completion date, such as payload integration and functional demonstrations.Programs refer to extended workflows, like continuous product enhancement and development strategies, such as supporting the ongoing testing and development of vessels like Corsair.Key ResponsibilitiesSupporting the Team:Drive one or more projects or product support programs towards success, e.g., ongoing R&D for Corsair.Work collaboratively with both internal and external stakeholders to establish clear goals, objectives, and deliverables.Track project progress, identify potential challenges or bottlenecks, and implement solutions as required.Cultivate a collaborative and positive team atmosphere that encourages open communication, knowledge sharing, and continual improvement.Offer guidance and support to team members, encompassing technical expertise, problem-solving, and career development coaching.Supporting the Mission:Coordinate with internal and external stakeholders, including DoD customers, to facilitate communication, manage expectations, and ensure mission or program requirements are fulfilled. You will aid in crafting comprehensive mission plans, taking into account factors such as route optimization, environmental conditions, and risk management.

Join our dynamic Trade Operations team as a Junior Electronic Trading Support Engineer at Hudson River Trading (HRT) in Austin, TX, or New York, NY. In this role, you will play a vital part in managing our cutting-edge electronic trading environment, renowned for its robustness and efficiency. Your responsibilities will include configuring, monitoring, and optimizing trading systems, while also addressing risk, regulatory, and development challenges. You will be at the forefront of ensuring seamless trading operations, tackling everything from debugging processes to making critical decisions that balance compliance, risk, and profit during market hours. Collaboration is key, and you will work closely with a talented team that thrives on technology-driven solutions. If you possess excellent communication skills and a proactive attitude, we want to hear from you!

Saronic Technologies is at the forefront of transforming maritime autonomy, committed to crafting innovative solutions that elevate maritime operations through cutting-edge autonomous platforms.Position Overview:As a Composites Technician specializing in Small Parts Infusion, your primary responsibility will be to infuse high-performance composite components utilized in the structure and systems of our autonomous vessels. You will concentrate on small to medium-sized parts, employing techniques such as vacuum-assisted resin transfer molding (VARTM), liquid resin transfer molding (LRTM), and managing vacuum manifolds, while performing essential tasks such as bagging parts, conducting drop tests, maintaining vacuum catch pots, and mixing resin with MEKP in precise ratios. This hands-on role is essential to our manufacturing process, significantly influencing product reliability and performance.Key Responsibilities:Exhibit exceptional attention to detail and uphold industry-leading quality standards.Prepare molds and tools effectively for composite layup and infusion.Conduct precise hand layups using dry fiber materials.Set up and execute vacuum-assisted resin infusion processes.Mix and handle resins, hardeners, and other composite materials following safety protocols.Trim, demold, and finish small composite components to specified tolerances.Maintain a clean, organized, and safety-compliant workspace.Interpret technical drawings, layup schedules, and process documentation with the aid of a tablet.Collaborate closely with engineering and quality teams to refine part design and manufacturability.Document work performed and identify opportunities for process improvements or quality enhancements.

Join Apptronik as an IT Support Specialist and become a critical part of our innovative team. In this role, you will be responsible for providing technical support and troubleshooting for our internal systems. You will work closely with various departments to ensure that all IT-related issues are resolved promptly, enabling our team to work efficiently and effectively.Your responsibilities will include managing help desk requests, maintaining hardware and software systems, and assisting with the implementation of new technologies. A strong customer service mindset is essential as you will be the first point of contact for IT-related queries.

Saronic Technologies stands at the forefront of maritime autonomy, dedicated to crafting innovative solutions that enhance operational efficiency through advanced autonomous and intelligent platforms.Job OverviewWe are on the lookout for an organized and driven Operations Specialist to join our Forward Deployed Engineering (FDE) team. This pivotal role blends operational execution with strategic project management. You will ensure that every FDE initiative—be it a field demonstration, internal development sprint, or customer deployment—is carried out with utmost precision and clarity.By managing logistics, tracking requirements, and overseeing project schedules and budgets across various functions, you will empower our engineers to concentrate on high-impact technical work. In your capacity as a vital partner to the FDE Manager, you will take on both tactical and strategic responsibilities, acting as a chief of staff and project manager.

At Saronic Technologies, we are pioneers in transforming maritime operations through cutting-edge autonomy solutions. Our commitment to innovation enables us to develop advanced platforms that enhance safety and efficiency at sea.Position Overview:We are seeking a dedicated Global Security Operations Center (GSOC) Operator to ensure exceptional customer service and effective incident management. This pivotal role involves monitoring security systems, responding to incidents, and managing escalations. The ideal candidate will possess outstanding customer service abilities, alongside experience in incident response and troubleshooting of physical security systems.Key Responsibilities:Actively monitor and respond to physical security incidents.Work collaboratively with Risk Intelligence, IT, and Information Security teams during incident responses.Notify and escalate incidents to incident commanders as per established protocols.Engage in regular training sessions and exercises to enhance incident response capabilities.Coordinate with the Security Systems team to report issues and support troubleshooting efforts.Foster a culture of exceptional customer service within the team.Required Qualifications:High school diploma or equivalent is required; an associate or bachelor's degree in Criminal Justice, Security Studies, or a related field is preferred.Minimum of 1 year of experience in a physical security role.Familiarity with physical security systems.Experience in incident response protocols.Ability to thrive in a fast-paced, dynamic environment.Strong collaborative skills to work across various business units to resolve incidents.Preferred Skills:Discretion in handling sensitive information.Capability to assess risks and make informed decisions swiftly.Excellent communication skills, both verbal and written.Work Environment & Physical Demands:Extended hours may be required to support critical operations.Prolonged periods of desk work and computer usage.

Join Qualia, the premier B2B real estate technology company that revolutionizes the home buying and selling process into a seamless, secure, and enjoyable experience. Our innovative SMB and Enterprise solutions unite various stakeholders in the real estate ecosystem—including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals—on a single digital platform that enhances clarity and transparency in real estate transactions. Every year, millions of consumers rely on Qualia to successfully close on their homes through our extensive network of business clients nationwide.WHAT YOU’LL WORK ONAs a Customer Support Specialist, you will serve as the primary liaison for the majority of Qualia users. Your responsibilities will include responding to inbound calls and emails, delivering training as needed, and assisting in resolving technical issues. You will keep abreast of Qualia’s functionalities and utilize this knowledge to improve customer engagement and troubleshoot reported challenges. Acting as a vital link between our users and Qualia’s internal teams, you will facilitate the smooth flow of information, ensuring effective communication that leads to actionable outcomes for all parties involved. Your role will be pivotal in fostering a positive customer experience that drives satisfaction and aids in retaining our user base.This position reports to the Manager of Tier 1 Support. Work shifts are available starting at 8:00 am, 9:00 am, and 10:00 am.

Join Saronic Technologies, a pioneering force in maritime autonomy, committed to designing advanced solutions that elevate maritime operations through intelligent and autonomous platforms.Position Overview:As a Composite Finishing Technician, you will play a crucial role in the meticulous final preparation and detailing of composite components. Your responsibilities will encompass scarf repairs, sanding, fairing, and preparing surfaces for painting or bonding. Collaborating closely with fellow technicians and engineers, you will ensure that each component adheres to rigorous cosmetic and dimensional standards. Your expertise will directly impact the structural integrity and aesthetic quality of our vessels.Key Responsibilities:Execute finishing operations on composite components, involving wet layup, filling, sanding, gelcoat spraying, and surface refinement.Precisely mix and apply surface fillers and gelcoat according to established protocols.Sculpt and smooth intricate contours while adhering to tolerance and quality standards.Detect and rectify surface imperfections such as pinholes, delamination, and voids using tap testing methods.Prepare components for painting, bonding, or assembly through appropriate surface treatments.Adhere to detailed work instructions, schematics, and engineering specifications.Maintain a clean and organized workspace; implement effective dust control measures.Work in partnership with the quality assurance team to ensure finished products meet visual and dimensional standards.Utilize a tablet to track procedures and time effectively.Demonstrate proficiency in using Partallfilm #10 and patch aide for repair tasks.Qualifications:Minimum of 2 years of experience in marine composite finishing, surfacing, or comparable hands-on fabrication roles.Extensive knowledge of sanding tools, fairing materials, and manual finishing techniques.Experience achieving Class A or near-Class A surface finishes is preferred but not mandatory.Exceptional attention to detail and the ability to perform repetitive, fine-surface work with patience.Familiarity with epoxy-based fillers, primers, and surface preparation chemicals.Capacity to read and interpret technical drawings and work instructions effectively.

At Qualia, we are pioneers in B2B real estate technology, revolutionizing the home buying and selling journey into a seamless, secure, and enjoyable experience. Our products cater to both SMBs and Enterprises, connecting homebuyers, sellers, lenders, title and escrow agents, and real estate professionals on a unified digital closing platform, enhancing clarity and transparency in real estate transactions. Millions of consumers rely on Qualia to successfully close on homes each year through our extensive network of business clients across the nation. WHAT YOU’LL WORK ON Are you ready to take charge of one of the most vital systems in a fast-growing B2B SaaS company? Join our Revenue Operations (RevOps) team at Qualia, where you will have access to the resources and tools that fuel our rapid growth. As the Billing Systems & Operations Lead, you will own Qualia’s billing platform, becoming the key expert and operational steward throughout the complete billing lifecycle. Initially, you will oversee a significant billing system project, leading cross-functional efforts to stabilize and enhance the platform. Once established, you will serve as the long-term platform guardian—maintaining, optimizing, and evolving it as Qualia's pricing, packaging, and payment structures become increasingly complex. Your responsibilities will include addressing pivotal business inquiries such as: How does a new pricing or billing structure integrate into our architecture, and what potential limitations or risks exist? How can we develop a billing ecosystem that is robust and automated enough to scale with our business? What are the downstream effects of changes in product and packaging on provisioning, invoicing, and revenue recognition? How do we ensure that all stakeholders—including finance, GTM, product, and engineering—have the billing data visibility they require? If you're motivated by the challenge of organizing complexity and establishing yourself as the definitive authority on billing at Qualia, this is an opportunity you won't want to miss!

Saronic Technologies stands at the forefront of transforming maritime autonomy, committed to crafting cutting-edge solutions that refine maritime operations through intelligent and autonomous platforms.Role Summary The Director of People Operations plays a pivotal role as both a strategic and hands-on leader, focusing on the enhancement and optimization of the people technology ecosystem alongside the operational framework. Reporting directly to the Chief People Officer, this position is vital in ensuring that every facet of the employee lifecycle—from onboarding to offboarding—is underpinned by scalable systems, accurate data, and compliant processes.

Join our team as a Manufacturing Methods Technician, providing essential engineering support for assembly methods in the production of electronic assemblies. You will play a pivotal role in developing, implementing, and documenting innovative production processes. Key Responsibilities:Establish and maintain programming for Siemens X series equipment.Collaborate with Supplier and Process Engineering teams to develop programming methodologies.Conduct training for Methods programmers to ensure operational excellence.Oversee the installation of programming tools.Coordinate with the IT department for software licensing management.Create and maintain documentation related to Methods for Siemens.Manage the collection and transfer of traceability data to FlexFlow.Engage regularly with Operations and Engineering teams to enhance process efficiency.

Saronic Technologies stands at the forefront of maritime innovation, committed to pioneering cutting-edge solutions that transform maritime operations through intelligent and autonomous platforms.Job OverviewAs the Operations Specialist for the Port Alpha team, you will play a vital role in orchestrating operational activities with our external partners, while executing key projects that are essential to the success of the Port Alpha initiative.In this position, you will facilitate alignment among internal teams, consultants, and vendors throughout the planning, engineering, and construction phases of the Port Alpha program. Your efforts will be crucial in organizing information flow, monitoring progress, and aiding in structured decision-making processes.You will provide invaluable support to leadership by ensuring that priorities, risks, and dependencies are transparent, and that all actions are executed to completion.Key ResponsibilitiesProgram Coordination• Streamline activities across the Port Alpha development team and external partners.• Monitor and report on progress across critical project workstreams including engineering, operations planning, infrastructure development, and vendor relationships.• Ensure clarity on project priorities, milestones, and dependencies. Action & Issue Management• Maintain a centralized log of key issues, decisions, and action items.• Coordinate with responsible parties to ensure timely progress and resolution.• Proactively escalate any risks or delays that may affect schedules or project objectives. Meeting & Decision Support• Assist in the preparation and coordination of internal program meetings, workshops, and reviews.• Accurately document decisions, action items, and significant discussion points.• Ensure that follow-up actions are communicated effectively and tracked. Vendor & Partner Coordination• Facilitate communication with engineering consultants, equipment vendors, and other external collaborators.• Monitor deliverables, inputs, and necessary feedback from external stakeholders.• Guarantee smooth information exchange between vendors and internal teams.