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Senior Field Service Engineer

asmChina > Shenzhen
On-site Full-time

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Experience Level

Senior

Qualifications

Proven experience in field service engineering or a similar role. Strong understanding of electronic and mechanical systems. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Willingness to travel to client sites as needed.

About the job

The Senior Field Service Engineer at asm, based in Shenzhen, supports customers by maintaining and troubleshooting advanced equipment. This role combines practical technical work with regular customer interaction, ensuring equipment runs smoothly and clients receive timely assistance.

Key responsibilities

  • Diagnose and resolve equipment issues on-site to keep systems operating reliably.
  • Carry out routine maintenance and repairs on company machinery.
  • Provide technical support and answer product questions directly for clients.
  • Train customers on proper equipment use and maintenance procedures.
  • Share feedback with internal engineering teams to support ongoing product improvements.

Requirements

  • Proven experience in field service engineering, with a focus on troubleshooting and maintaining equipment.
  • Skilled at communicating technical information clearly to clients.
  • Flexible and collaborative, comfortable adapting to new challenges and working within a team.

About asm

asm is a leading provider of innovative technology solutions, dedicated to enhancing productivity and efficiency for our clients. With a strong commitment to excellence and customer satisfaction, we empower our employees to push the boundaries of technology and deliver outstanding results.

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