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Senior Fleet Support Engineer

VayLas Vegas, Nevada, United States
On-site Full-time

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Experience Level

Senior

Qualifications

To excel in this role, you should possess:Strong technical background in systems and network engineering. Experience with troubleshooting and debugging complex systems. Familiarity with remote operations and vehicle technologies. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a fast-paced environment.

About the job

Have you ever dreamed of saying, “I played a role in shaping the future of transportation”? At Vay, we are revolutionizing urban mobility. Our innovative Remote Driving technology allows customers to summon a car at the touch of a button, with no driver inside, navigating real public streets.

Based in Las Vegas, we are rapidly expanding, supported by a strategic investment of up to $410 million from Grab. Our mission is clear: to transform private car ownership into a faster, cleaner, door-to-door mobility solution. If you’re eager to contribute to something tangible, impactful, and genuinely transformative, you’ll find your place with us.

Interested in experiencing Vay firsthand? Use the code VAYCANDIDATE for $10 off your first trip in Las Vegas! Download the "Vay" app from the Apple or Google Play store and get started!

What’s happening at Vay

  • We are pioneers in deploying vehicles in both Europe and the USA on public roads without a human driver and currently operate the second-largest commercial driverless car fleet in the Western World.
  • Partnering with Kodiak to implement remote-driving technology in autonomous trucks across the US, demonstrating our ability to integrate our technology into heavy-duty commercial vehicles and broaden its applications.
  • With tens of thousands of trips completed, we are actively expanding our Las Vegas fleet to meet increasing demand!
  • And soon, we’ll be extending our reach across the US and Europe

Why this role is exciting

As a (Senior) Fleet Support Engineer, you will play a vital role in maintaining, managing, and optimizing our platform and network infrastructure for Vay’s commercial driverless fleet in Las Vegas. This position demands a unique blend of exceptional debugging skills, technical proficiency, network configuration, and troubleshooting capabilities. You will be crucial in driving continuous improvement in our systems, ensuring robust monitoring and alerts, while providing L1 support for our commercial driverless fleet. Your contributions will help maintain the efficiency and reliability of our vehicle and remote driving station fleet, resulting in the high-quality service our users appreciate.

What you’ll be driving

  • L1 support and on-call assistance for incidents and customer support requests related to vehicles, remote driving stations, and equipment.

About Vay

At Vay, we are at the forefront of redefining urban mobility through our cutting-edge Remote Driving technology. Our commitment to innovation and sustainability is driving us to replace traditional car ownership with efficient, environmentally friendly transportation solutions that serve the needs of our customers in real time.

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