About the job
While reading this description, RapidSOS will have supported about 1,380 emergencies.
RapidSOS builds technology to help create safer communities. The team is growing quickly and values trust, safety, innovation, urgency, and purpose over pride. Collaboration and impact are central to the culture. RapidSOS brings together data from over 600 million devices and partners with more than 210 technology companies. Its platform delivers critical information to over 22,000 public safety agencies in 11 countries. The RapidSOS HARMONY platform, an AI built for public safety, helps first responders access real-time data and situational awareness. Learn more at www. RapidSOS.com.
Role Overview
The Senior Forward Deployed Engineer (FDE) works directly with major clients as a technical partner. This position focuses on long-term relationships and solving complex technical challenges. FDEs become the main technical contact for their accounts and often integrate closely with client teams to help them get the most from the RapidSOS platform.
This role calls for a patient, proactive, and consultative approach. Senior FDEs help clients reach ambitious technical goals and collaborate to design and build new solutions. Success in this position is measured by the ongoing growth, adoption, and impact of the partnerships established.
Key Responsibilities
- Act as the primary technical owner and trusted advisor for a group of strategic clients, building strong relationships from engineering teams to executives.
- Develop deep technical expertise in both the RapidSOS platform and each client’s unique environment.
- Work with clients to design and co-develop tailored solutions for their needs.
Locations
- Dallas, TX
- Philadelphia, PA
- Bay Area, CA
- Seattle, WA

