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Experience Level
Senior
Qualifications
What You’ll Do:Full-Stack Development: Enhance and develop applications utilizing Ruby on Rails and React, focusing on scalable and maintainable solutions with a user-centric approach. Drive High-Impact Solutions: Aid in the creation and upkeep of solutions prioritizing performance, reliability, and maintainability, leveraging technologies such as Google Cloud Platform and BigQuery for optimized data management and analytics. AI & Data-Driven Innovation: Utilize AI-powered tools to streamline workflows, enhance user experiences, and improve development processes. End-to-End Ownership & Quality Focus: Collaborate on code quality, employing test-driven development methodologies and embedding quality checks throughout the software development lifecycle. Performance Optimization: Identify and resolve performance bottlenecks to improve application speed and reliability. Security & Code Integrity: Proactively address security concerns and maintain high standards of code quality. Collaborative Development: Work with fellow team members, including junior engineers, to exchange knowledge, conduct constructive code reviews, and implement industry best practices. What You’ll Bring:Technical Expertise: Over 5 years of full-stack development experience with a strong command of Ruby on Rails and React. API Development: Knowledge of GraphQL or RESTful API design and implementation. Cloud and Data: Familiarity with cloud technologies and data management principles.
About the job
OfficeSpace Software develops an AI operating system designed for the built environment, supporting teams as they plan, collaborate, and work more efficiently in their physical spaces. The company operates across the US, Canada, and Costa Rica, with a culture built on trust, respect, and a drive for meaningful results. Private equity backing and a focus on performance shape the company’s approach to growth and hiring.
Role overview
The Senior Full-Stack Software Engineer will contribute to the design, development, and enhancement of software solutions. This role centers on building scalable, user-centered applications within an AI-driven setting. The core technology stack includes Ruby on Rails for backend development and React for frontend work.
Key responsibilities
Design and implement new features and improvements for OfficeSpace’s platform
Work with Ruby on Rails and React to deliver full-stack solutions
Collaborate with cross-functional teams to ensure applications meet user needs and performance goals
Location
This position is based in Costa Rica.
About OfficeSpace Software
OfficeSpace Software is a leading provider of AI technology solutions designed for the built environment, enabling teams to enhance their workspace efficiency. With a performance-driven culture and a commitment to innovation, we are looking for passionate individuals ready to make a significant impact in our rapidly evolving industry.
Contract|Remote|Remote - Argentina; Brazil; Chile; Colombia; Costa Rica
Join Newsela as a Senior Site Reliability Engineer on a contract basis, where you will play a crucial role in enhancing the reliability and performance of our systems. You will collaborate with cross-functional teams to identify areas for improvement and implement robust solutions that will elevate our platform.
About Backblaze Backblaze is a leader in reliable and high-availability cloud storage solutions, trusted by consumers, SMBs, enterprises, and developers across more than 150 countries. Our Backblaze B2 Cloud Storage service is designed to support data-intensive workloads such as backups, media storage, analytics, and modern AI pipelines. Our dedicated teams are committed to building secure, durable, and scalable systems, with a strong focus on application security from the outset, ensuring the safety and protection of our customers' data. While we celebrate our significant achievements, we are excited about the vast opportunities that lie ahead. About the Role We are on the lookout for a Senior Application Security Engineer who will enhance the security of the software powering Backblaze B2 Cloud Storage and Computer Backup solutions. This role focuses on integrating security measures into product usage, data storage methodologies, and customer interactions. A strong foundation in development and application security is essential, as well as a proficiency in leveraging AI technologies. This is a hands-on position that requires a deep understanding of application development. You will be expected to utilize the latest AI advancements to enhance both development processes and security protocols. Key responsibilities include: Utilizing AI tools and software to: Develop and maintain existing software security features Address evolving software security requirements in current applications Create new security components as necessary Conduct security assessments and code reviews on both internal and customer-facing applications Collaborate closely with engineering teams to remediate security vulnerabilities using AI solutions Design and implement security automation and tooling to bolster security measures Support our bug bounty program and manage vulnerability responses: Investigate newly reported vulnerabilities Propose remediation strategies Guide engineering teams based on known vulnerabilities in existing applications Have a strong grasp of cryptography and secure authentication practices Possess knowledge of cloud environments and associated security protocols You will be working with a large software ecosystem that includes: Apache Tomcat across numerous servers JavaServer Pages (JSP) with legacy features Node.js and JavaScript developed features and pages A distributed architecture supporting various browsers and custom client applications
Experian is seeking a Senior Quality Assurance Automation Engineer in Heredia. This position centers on improving software quality by building and maintaining automation solutions. Role overview The Senior Quality Assurance Automation Engineer works closely with teams from different disciplines. The main focus is on designing, developing, and running automated test suites to support product reliability and performance. What you will do Collaborate with cross-functional teams to understand requirements and testing needs Create and maintain automated tests for software products Help ensure software releases meet quality and performance standards Location This role is based in Heredia.
Full-time|Remote|Argentina; Bolivia; Colombia; Costa Rica; Dominican Republic; Peru
Location: Fully remote. Candidates may be based in Costa Rica, Peru, Colombia, Argentina, or Bolivia. Work mode: Remote Role overview The Senior Oracle Transportation Manager Consultant (OTM) at Encora leads the delivery of advanced transportation solutions using Oracle Transportation Manager. This role covers a broad range of OTM functionalities, including Order Management, Transportation Planning and Execution, Supply Chain Visibility, Event Management, Inventory Visibility, and Freight Bill Audit and Payment. Responsibilities include managing customer work packages, keeping projects on track with budgets and timelines, and maintaining high quality standards. The consultant works closely with DevOps teams to implement deliverables and change requests, using established templates and frameworks to address client needs. What you will do Gather and analyze requirements to design transportation solutions for multiple projects. Work with project teams to define IT solution specifications, lead CRP demonstrations, and participate in customer meetings. Oversee IT project work packages, following the DHL DevOps methodology. Manage IT development activities, ensuring alignment with customer requirements and supplier governance policies. Provide ongoing IT support for live customers, including processing change requests and handling new releases. Support project implementation, post-warranty activities, and Go-live phases. Build and maintain strong relationships with business and IT stakeholders throughout each project. Participate in additional projects and tasks as assigned by senior management. Lead business requirement and GAP analysis workshops for template-based implementations. Develop productive relationships with project teams, customers, and suppliers. Create and document test scenarios and scripts. Work with the testing team to automate testing processes. Manage and support user acceptance testing activities. Prepare user training materials for both internal and external customer teams.
Senior Customer Service Lead & TrainerFull-Time Remote | U.S. Business Hours (EST) About the RoleJoin our dynamic team as a Senior Customer Service Lead & Trainer. This pivotal role is designed for a seasoned professional who excels in leading, coaching, and enhancing the performance of a remote customer service team dedicated to serving U.S.-based customers.In this role, you will:Drive improvements in team performance,Develop comprehensive training systems,Ensure high service quality,Manage escalated issues,And guarantee an outstanding customer experience.Collaborate with offshore representatives and leadership to optimize workflows, enhance communication standards, and foster a culture of high performance and accountability.If you are an effective coach, composed in challenging situations, and enthusiastic about customer service and team empowerment, we would love to hear from you. ResponsibilitiesTeam Leadership & Performance ManagementLead, support, and manage a team of remote customer service representativesMonitor team performance and service quality on a daily basisConduct regular coaching sessions and performance evaluationsProvide constructive feedback to enhance communication and operational efficiencyProfessionally manage escalated customer interactionsEncourage a customer-centric, accountable support cultureTraining & OnboardingOversee onboarding and training processes for new hiresCreate and maintain:Training materials,Standard Operating Procedures (SOPs),Scripts,Call standards,Support documentationConduct call reviews, quality assessments, and coaching sessionsEnsure new employees are equipped to meet performance expectations swiftlyCustomer Experience & Service OperationsDeliver consistent, high-quality customer support across various communication channels including:Phone,Email,Chat,Digital platformsEnhance customer satisfaction through structured coaching and operational consistencyWork with internal teams to refine support workflows and minimize obstaclesMaintain professionalism and responsiveness throughout all customer interactionsReporting, QA & DocumentationAnalyze customer service KPIs and team performance metricsTrack service quality, response times, escalations, and productivity trendsEnsure accurate documentation and adherence to operational processesUphold service standards and quality benchmarks
Databricks is on the lookout for a talented Senior Technical Program Manager to spearhead high-complexity and high-impact technical initiatives, specifically focusing on Quote-to-Cash (Q2C) and Commercialization strategies. This role offers a unique chance to reshape Databricks' operational frameworks. Join a dynamic team that prioritizes effective solutions over being right, and values collective success over individual accolades.This position is situated within the central Transformation and Program Management Office, reporting directly to the Director of Technical Program Management and led by the AVP of Strategy and Execution.Impact You’ll HaveTake ownership of both business and technical outcomes, ensuring they yield measurable results.Lead extensive cross-functional teams with varying priorities to achieve high-quality, impactful outcomes.Manage complex, cross-organizational programs that span various domains, from internal platform enhancements to customer-facing software delivery.Assess the measurable impact of completed outcomes and establish clear KPIs for successful execution and ongoing improvement.Provide structure and clarity in ambiguous scenarios, facilitating decision-making and risk mitigation even with limited data.Maintain an in-depth technical understanding of the solutions being developed, proactively identifying and resolving hidden risks and dependencies.Act as a catalyst for change by implementing scalable processes and enhancing organizational efficiency across the company.
Your RoleAs a Senior Control Assurance Assessor at Experian, you will be an integral part of a dynamic team dedicated to evaluating and testing the effectiveness of security controls across both on-premise and cloud environments. Your mission is to ensure that these controls are designed robustly and implemented effectively to protect Experian's valuable assets. You will carry out assurance activities that assess the design, performance, and compliance of controls with industry standards and regulatory requirements.In this role, you will identify control gaps, meticulously document your findings, and provide actionable recommendations for enhancing security measures to mitigate risks effectively. Leveraging data-driven testing techniques and adhering to a defined testing methodology, you will collaborate closely with stakeholders to confirm that controls are appropriate in response to evolving risks and regulatory changes.Key ResponsibilitiesPerform comprehensive security control assessments, utilizing documented control activities and regulatory guidelines.Create and execute detailed test plans, test cases, and procedures, gathering evidence from various security tools.Analyze queries and dashboards to pinpoint potential control failures during the testing phase.Ensure the precision and timely execution of control testing, providing peer reviews when necessary.Document findings thoroughly, including root cause analysis and relevant recommendations for remediation.Act as the main liaison with business stakeholders, providing clear and concise updates on progress and results.Incorporate stakeholder feedback to continuously enhance the control testing program, sharing lessons learned.
Are you ready to drive innovation in AI?About Lamina Lamina is revolutionizing the realm of commercial lending with our collaborative SaaS platform that streamlines multi-lender transactions. We empower financial institutions with user-friendly tools that facilitate secure and efficient syndication and participation in deals. Position Overview We are on the lookout for an exceptionally talented and innovative AI Engineer to become part of our Lamina team in Costa Rica. In this pivotal role, you will concentrate on developing intelligent agents and sophisticated prompting systems that enhance automation, facilitate decision-making, and improve user experience across our platform. You will work in close collaboration with product, engineering, and design teams to architect and implement AI-driven solutions that integrate seamlessly into Lamina’s ecosystem. Key Responsibilities Design and develop cutting-edge AI models and algorithms to enhance platform capabilities.Collaborate with cross-functional teams to define and implement AI-driven features.Optimize existing AI systems for improved performance and user satisfaction.Stay updated with the latest advancements in AI technologies and methodologies.Participate in code reviews and contribute to best practices in software development.
Position Overview Are you ready to be a pivotal part of the fastest-growing database platform globally? We are seeking an innovative Senior GTM Engineer who will play a key role in advancing SingleStore's mission to provide a unified data platform that delivers exceptional performance for Enterprise AI applications. If you excel in dynamic environments, have a strong understanding of B2B SaaS, and can swiftly implement experiments to generate product-qualified leads and enhance the sales pipeline, we want to hear from you. This position, situated within the Marketing department, is highly technical in nature. You will enhance sales efficiency and pipeline through advanced systems, automation, and data-driven decision-making. Contributing to the advancement of our GTM engine, you will help shape how Marketing and Sales identify, prioritize, and convert opportunities. This role integrates GTM automation, AI-driven strategies, data systems, and hands-on GTM engineering. You will report directly to the Head of Growth Marketing and be part of the Demand Generation team. Our Marketing Philosophy At SingleStore, we view Marketing as a revenue-generating function, focused on creating, maturing, and expanding the sales pipeline. Sales and Marketing operate as a cohesive unit, following a shared operating model. Our programs are meticulously designed to target specific Ideal Customer Profiles (ICP) with measurable revenue impacts. Key Responsibilities Your main focus will be driving new customer acquisitions, evaluated through metrics like AIQLs and Salesforce Opportunities. You will identify opportunities to amplify the sales pipeline by scaling or automating GTM processes, including: Lead generation, content marketing, SEO/GEO, demo applications, events, and sales initiatives. You will take ownership of the architecture of our signal-based GTM engine, which includes: Designing, building, and managing agents and workflows. Leveraging in-market intent signals through AI agents currently utilized in Clay to assist representatives in researching and targeting accounts. Implementing AIQLs (AI-qualified leads), a signal-based pipeline engine that has successfully generated multiple opportunities, including a deal exceeding $400K. Producing the GTM Pulse, a weekly report detailing credit burn and usage signals. In this role, you will collaborate across Growth, Marketing, Sales, and Revenue Operations, enjoying the freedom to identify opportunities, conduct experiments, and deliver impactful solutions.
About the B2 Object Storage Team The B2 Object Storage team at Backblaze builds and supports the core systems that help customers store and retrieve data reliably. The team focuses on creating software that scales smoothly as user needs grow. Role Overview As a Senior Software Engineer, design, develop, and maintain software for Backblaze’s B2 Object Storage platform. This work directly supports customers’ ability to store and access their data efficiently. The role centers on improving system performance and reliability as storage demands change. Location Remote - Argentina Remote - Colombia Remote - Costa Rica Remote - Mexico
Location: Costa RicaWork Mode: Hybrid Role overview The Senior Quality Assurance Engineer at Encora plays a central role in designing, developing, and maintaining software solutions with a focus on quality. This position works closely with cross-functional teams to turn business requirements into scalable applications. The role also involves leading technical projects, supporting junior engineers, and driving improvements in software development practices to deliver reliable systems. What you will do Estimate testing efforts using technical specifications and participate early in planning to ensure quality coverage throughout the Software Development Life Cycle (SDLC). Design, document, and execute test cases for functional, regression, performance, and acceptance testing to confirm software stability and usability. Identify, document, and validate defects, track product stability with test metrics, and escalate risks that could impact delivery or quality. Manage and prioritize the automation backlog, work with automation engineers to expand test coverage, and use Agentic AI tools to improve productivity and testing efficiency.
Full-time|$20/hr - $40/hr|Remote|Remote — Costa Rica
We are looking for a talented Senior AI/ML Engineer to lead the creation of sophisticated inventory forecasting and decision systems. This role is fully remote and operates within Eastern Time hours (9am - 6pm). As a key individual contributor, you will have a direct impact on our business, making this position ideal for a self-motivated engineer who thrives in uncertain environments and is skilled in developing comprehensive machine learning solutions.Key ResponsibilitiesDevelop and enhance inventory demand forecasting models using machine learning and statistical techniques.Manage ML models from start to finish: including data collection, feature engineering, training, deployment, monitoring, and iterative improvements.Create decision systems that facilitate inventory planning, pricing, and demand forecasting.Design and maintain data pipelines and API integrations for both internal and external data sources.Work with complex real-world data to ensure model accuracy through thorough validation and testing processes.Implement LLM/AI-agent workflows to automate processes based on domain logic.Function independently within a small team, prioritizing tasks, resolving challenges, and clearly communicating decisions.
About UsMimica is dedicated to helping organizations and individuals optimize their most valuable asset: time. Our innovative AI-based task mining technology meticulously tracks employee actions on their desktops, translating them into comprehensive process maps. With Mimica’s process intelligence, we identify inefficiencies, recommend automation technologies (like RPA and GenAI), and provide actionable blueprints for enhancing work efficiency.Your RoleAs we transition approximately 200 employees in Costa Rica from an Employer of Record (EOR) model to a fully owned local entity, your contribution will be pivotal. This operational shift is critical, and any oversights in payroll, benefits, or compliance can affect our employees directly. You will be accountable for the execution and integrity of these systems, ensuring they operate smoothly, comply with regulations, and can scale effectively.Your responsibilities will range from validating payroll inputs to overseeing statutory compliance and influencing our local operations as we expand. This role offers the potential for growth into a leadership position in People Operations and HR for the region.Key ResponsibilitiesManage pre-hire compliance tasks, including verifying work rights and ensuring all documentation is prepared before the employee's start date.Process new hires, departures, and employment changes, including generating contracts, amendments, and employment verifications.Prepare and validate payroll data encompassing salaries, incentives, deductions, and adjustments.Audit payroll outputs, identify discrepancies, and resolve errors proactively.Oversee social security contributions, income tax withholdings, and related settlements.Handle enrollment and modifications for private healthcare and statutory benefits, as well as resolving any issues.Manage leave requests while ensuring alignment across policies, systems, and payroll.Serve as the primary point of contact for employee inquiries regarding employment terms, payslips, taxes, and benefits.Stay informed of regulatory changes and implement necessary adjustments to maintain compliance with local laws.Assist with audits, filings, and statutory requirements as needed.
Role Overview everai is seeking a Senior AI Vertical Mini-Series Director for a freelance, fully remote position based in Costa Rica. This role focuses on shaping and delivering mini-series content built around artificial intelligence themes for a global audience. What You Will Do Lead the creative process for AI-focused mini-series, from early concept through final production. Ensure all content matches everai’s brand vision and strategic objectives. Guide and support a team of content creators and AI specialists. Create an environment where new ideas and approaches are encouraged and developed. Work Arrangement This is a freelance opportunity. Work is fully remote, with collaboration across international teams.
About EverAI EverAI is building the world’s largest AI companionship platform, with a fast-growing user base and a focus on redefining how people connect through technology. Our in-house moderation system, EverGuard, helps ensure safety and ethical standards while keeping a human-first approach at the center of everything we do. Recognized among the top 15 largest and fastest-growing AI companies globally, EverAI has reached 50 million users in just two years. The next goal: 100 million users. Team Snapshot The team includes around 75 people, each committed to innovation and growth. Founders bring a strong track record of building and scaling web products from the ground up to IPO. About the Role: Marketing Video Artist (Mid/Senior) This fully remote position is open to candidates based in Costa Rica. The Marketing Video Artist will craft engaging video content that connects with EverAI’s audience and supports the company’s growth goals. What You’ll Do Create and edit marketing videos that highlight EverAI’s platform and mission Develop content that resonates with a global audience and drives engagement Collaborate with marketing and product teams to align video content with brand messaging Who We’re Looking For Experience in video editing and production for marketing purposes Ability to produce content that captures attention and communicates clearly Comfort working independently in a remote setting Based in Costa Rica Why Join EverAI? Work remotely with a collaborative, fast-growing team Contribute to a platform used by millions worldwide Be part of a company that values safety, ethics, and innovation
Role Overview Sumo Logic is looking for a Senior Site Reliability Engineer in San Jose, Costa Rica. This role focuses on keeping cloud-based services reliable, available, and performing well. The Senior SRE works closely with teams across the company to design, build, and support scalable infrastructure. What You Will Do Collaborate with engineers and other teams to develop and maintain cloud infrastructure. Apply automation and monitoring practices to improve system reliability and performance. Support the ongoing operation and scaling of Sumo Logic’s cloud services.
