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Senior Implementation Manager at Terminal Industries | Austin, TX

Terminal IndustriesAustin, TX (Onsite)
On-site Full-time

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Experience Level

Manager

Qualifications

Key ResponsibilitiesLead and manage the entire implementation lifecycle, including discovery, project planning, configuration, testing, training, and launch for enterprise Yard Operating System projects. Develop and maintain comprehensive project plans that integrate software, hardware, and integration dependencies with clear milestones, task ownership, and risk identification. Facilitate discovery workshops to establish customer workflows, identify operational deficiencies, and align stakeholders prior to project initiation, distinguishing between product and process gaps to avert scope creep. Act as the main liaison for customer stakeholders throughout the engagement, providing clear and confident status updates to operational teams and executive leadership. Coordinate effectively with internal teams to ensure successful implementation and customer satisfaction.

About the job

At Terminal Industries, we view the logistics yard as the final unexplored territory in supply chain technology—an environment that still relies on outdated methods like clipboards and radios. These yards are critical as they manage the trucks, trailers, chassis, and containers essential to global trade. By harnessing yard-level data, we aim to enhance efficiency, sustainability, and scalability throughout the supply chain.

We are developing the world's first AI-driven Yard Operating System (YOS), designed to digitize, automate, and coordinate all activities within the yard. With our advanced Terminal Vision Engine and leading-edge machine learning capabilities, we empower operators with real-time insights, intelligence, and control to reduce dwell times, eliminate unnecessary costs, and increase throughput.

The outcome? More secure, intelligent, and efficient yards—and the opportunity to revolutionize a trillion-dollar industry from the ground up. Supported by premier investors and in collaboration with top global logistics firms, we're not just addressing challenges; we're setting the standard for the industry.

Joining Terminal means becoming part of a team that is reshaping the landscape of modern logistics. If you're eager to make a significant impact on the flow of goods in the global supply chain, this role offers a unique chance to contribute meaningfully during a vital phase of growth.

As the Senior Implementation Manager, you will oversee the complete implementation process of our Yard Operating System for enterprise clients—from project initiation to launch and beyond. This customer-focused role is crucial, positioned at the crossroads of project management, technical alignment, and operational change management. Collaborating closely with Product, Engineering, and Customer Success teams, you will ensure that every implementation is executed on schedule, meets defined objectives, and fosters customer confidence that ensures long-term loyalty.

About Terminal Industries

Terminal Industries is at the forefront of logistics innovation, dedicated to revolutionizing the industry by leveraging cutting-edge technology to optimize yard operations. Our commitment to enhancing supply chain efficiency and sustainability positions us as a leader in the sector.

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