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Experience Level
Manager
Qualifications
Proven experience in project management, particularly in implementation roles. Excellent communication and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to manage multiple projects with competing deadlines. Familiarity with project management tools and methodologies. Bachelor's degree in a relevant field.
About the job
We are seeking a highly motivated Senior Implementation Manager to join our dynamic team at Jobgether. In this pivotal role, you will lead the implementation of innovative solutions that enhance our operational efficiency and drive client satisfaction. Your expertise will help shape project strategies, ensuring timely delivery while meeting our clients' needs.
As a Senior Implementation Manager, you will work collaboratively with cross-functional teams, leveraging your strong leadership abilities and project management skills to oversee multiple projects simultaneously. Your role will involve direct engagement with clients to understand their requirements, facilitate training sessions, and provide ongoing support post-implementation.
About Jobgether
Jobgether is a forward-thinking organization dedicated to connecting talent with opportunity. We foster an inclusive workplace where innovation thrives, and every team member is empowered to contribute to our mission. Join us to be part of a company that values collaboration, creativity, and continuous improvement.
Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key m…
Full-time|$117K/yr - $127K/yr|On-site|New York City, New York
Join Dealpath as an Implementation Manager and be a vital part of our dynamic team! In this essential role, you will gather and analyze the business requirements of new customers, configure Dealpath accounts after a sale, and conduct qualitative and quantitative analyses to enhance and streamline the implementation process. Why You Will Love This Role: Manage 6-8 implementations efficiently, ensuring customers are set up following product and industry best practices. Enhance current implementation processes to boost speed, efficiency, and customer satisfaction. Proactively identify growth opportunities within customer accounts. Collaborate cross-functionally with Dealpath’s product and sales teams to communicate customer feedback and resolve escalations. We’re Looking for Someone Who Is: A self-starter who thrives in a fast-paced, high-growth environment. Product-focused and eager to master new software solutions. Skilled at partnering, collaborating, and communicating effectively with both technical and non-technical colleagues. Curious about customer use cases and dedicated to developing solutions that drive efficiency. Innovative in finding new ways to serve customers and improve the implementation team's internal processes.
Join collate as a Senior Implementation Manager and be at the forefront of driving impactful change. In this pivotal role, you will lead our implementation team, ensuring seamless integration of our innovative solutions within client organizations, thereby enhancing their operational efficiency and effectiveness.Your expertise will guide clients through the implementation process, ensuring they achieve optimal outcomes while fostering strong relationships. We are looking for a proactive leader who thrives in a dynamic environment and is committed to exceeding client expectations.
Join phil as a Senior Implementation Manager and play a vital role in leading the implementation of innovative solutions for our clients. In this fully remote position, you will collaborate with cross-functional teams to ensure successful project delivery while maintaining the highest standards of quality and efficiency.
We are seeking a highly motivated Senior Implementation Manager to join our dynamic team at Jobgether. In this pivotal role, you will lead the implementation of innovative solutions that enhance our operational efficiency and drive client satisfaction. Your expertise will help shape project strategies, ensuring timely delivery while meeting our clients' needs.As a Senior Implementation Manager, you will work collaboratively with cross-functional teams, leveraging your strong leadership abilities and project management skills to oversee multiple projects simultaneously. Your role will involve direct engagement with clients to understand their requirements, facilitate training sessions, and provide ongoing support post-implementation.
As an Implementation Manager at Dealpath, you will play a crucial role in guiding our clients through the successful implementation of our innovative software solutions. You will be the bridge between our clients and our technical team, ensuring a seamless onboarding experience. Your expertise in project management and client relations will be vital as you lead projects from initiation to completion, driving customer satisfaction and engagement.
Full-time|Remote|Remote — Chicago, Illinois, United States
About PatientIQPatientIQ is an innovative and rapidly expanding healthcare technology organization dedicated to enhancing patient outcomes through intelligent, data-driven care solutions. Our partnerships with healthcare providers, life sciences companies, and research institutions empower us to convert clinical insights into actionable strategies. As we continue to grow, we are committed to strengthening our operational framework to ensure stable and predictable growth throughout our commercial sector.About The RoleThe Implementation Project Manager at PatientIQ is a pivotal strategic leader tasked with orchestrating complex, enterprise-level implementations across extensive health systems and healthcare organizations. This role encompasses the complete lifecycle of implementation projects, from the executive kickoff phase to go-live and subsequent value realization, guaranteeing excellence in delivery across technical, operational, and organizational dimensions.This role will lead intricate SaaS implementations that often involve EHR integrations, data migrations, system conversions, and workflow transformation initiatives. The Implementation Project Manager will act as the primary delivery lead, engaging with executive stakeholders, EHR partners, and internal cross-functional teams to ensure successful outcomes within highly regulated and intricate environments.The ideal candidate blends enterprise program leadership with the agility and innovation typical of startups, providing structure and discipline while remaining flexible and solutions-oriented. They will take ownership of results and proactively eliminate obstacles, collaborating across teams to achieve successful delivery.What You'll DoEnterprise Implementation LeadershipOversee the comprehensive delivery of enterprise implementations from kickoff through to go-live, including intricate EHR (e.g., Epic, Oracle Health/Cerner) integration constructions, conversions, and migrations.Create and manage extensive project plans that encompass EHR integrations, interface constructions, data validation, system configurations, workflow redesigns, training, and go-live monitoring.Establish and maintain robust governance structures, communication schedules, and executive reporting mechanisms tailored for large-scale health system engagements.Drive the achievement of time-to-first-value, user adoption rates, and other critical implementation success metrics.Stakeholder Engagement & Risk ManagementManage communications to executive and operational stakeholders, ensuring clear reporting of implementation progress, risks, and impacts at all levels of the customer organization.Identify and mitigate cross-functional risks across technical, clinical, and operational workflows while maintaining meticulous documentation and change management practices.Escalate and resolve issues promptly, balancing customer experience with internal resource management.
Full-time|$65K/yr - $85K/yr|Hybrid|Fort Lauderdale, Florida, United States, Holmdel, New Jersey, United States
CentralReach stands at the forefront of providing innovative software solutions for autism and intellectual and developmental disabilities (IDD) care, specializing in Applied Behavior Analysis (ABA) and multidisciplinary therapy. With over 200,000 users relying on our solutions, we empower therapy providers, educators, and employers to enhance their delivery of ABA and related therapies through cutting-edge technology and exceptional customer support.We are in search of a dedicated and experienced SaaS EMR Implementation Manager II to join our dynamic team. In this role, you will oversee moderately complex SaaS implementation projects, ensuring that customer-specific requirements are met while also mentoring junior team members. Successful candidates will possess robust project management skills, a commitment to customer satisfaction, and the ability to lead cross-functional teams to ensure timely, high-quality project delivery.
As an Enterprise Implementation Manager at Procare Solutions, you will play a pivotal role in guiding our clients through the implementation of our software solutions. You will ensure smooth transitions, offer training, and provide ongoing support to facilitate the successful adoption of our products.Your expertise in project management and client engagement will be essential in driving customer satisfaction and fostering long-term relationships. You will collaborate with cross-functional teams to define project scopes, timelines, and deliverables, ensuring that our solutions meet the unique needs of each client.
At Second Nature, we believe that our team is our strongest asset. To create a transformative business, we not only require exceptional talent but also a culture that prioritizes high standards, relentless improvement, and a commitment to customer satisfaction.We view excellence as a continuous journey rather than a final destination. In two decades, we envision every employee reflecting on their tenure at Second Nature as a time when they achieved their peak performance, experienced significant growth, and stepped outside their comfort zones. About UsIn today's fast-paced world, convenience has become a fundamental expectation. From rides to purchases, everything is just a few clicks away. However, renting still presents challenges, including setting up utilities, obtaining renters insurance, changing air filters, and managing pest control.To address these issues, we have developed the world's first Resident Experience Platform that simplifies resident onboarding, enhances resident services, and generates auxiliary revenue for property managers.We are dedicated to transforming friction into mutually beneficial experiences for residents, property managers, and investors, ensuring that renting is both easy and rewarding for everyone involved.Join our team of over 275 passionate and innovative individuals who strive to make a positive impact every day, creating the ultimate Triple Win for residents, property managers, and investors! About the RoleAs the Manager of Technical Implementations, you will oversee a team of Technical Implementation Managers, guiding customer onboarding, managing implementation execution, configuring technical workflows, and ensuring activation readiness.Your role will involve providing hands-on coaching, ensuring operational consistency, resolving customer escalations, and collaborating cross-functionally with Sales, Product, Operations, Engineering, Support, and Customer Success to facilitate seamless, scalable implementations.This position focuses on leading high-performing onboarding teams, driving operational excellence, refining implementation processes, and ensuring customers feel confident from onboarding through activation and into their long-term success.You will play a crucial role in helping Second Nature scale its implementation operations while preserving a high-quality customer experience.We are committed to building an inclusive, collaborative, and high-performing team that thrives on empathy, accountability, and excellence.
Full-time|$90K/yr - $115K/yr|On-site|New York, New York, United States
About UsCurbWaste is an innovative, venture-backed SaaS company dedicated to revolutionizing the waste and recycling sector. Our mission is to empower hardworking operators by providing them with sophisticated tools to streamline their complex operations.Having raised $50 million in funding and backed by leading investors, we proudly serve over 150 clients who depend on CurbWaste's comprehensive solution to optimize their businesses. As we embark on this journey, our goal is to establish ourselves as the go-to system for the waste management industry and support the unsung heroes who maintain our urban landscapes.At CurbWaste, we uphold high standards. Our core principles include:Prioritizing our customers and industryFostering an insatiable curiosityValuing resourcefulness over mere resourcesCollaborating as a team and learning togetherGoing the extra mileAbout the RoleWe are in search of an Implementation Manager who will oversee the entire onboarding process for small to medium-sized waste haulers transitioning to CurbWaste and CurbPOS. You will be responsible for managing SMB projects from initiation to launch, ensuring timelines are met, customer relationships are nurtured, data is migrated effectively, training is conducted, and cross-functional collaboration is seamless.This role requires independence and initiative—your focus will be on managing the onboarding process without extensive guidance. You will tackle configuration challenges autonomously and ensure that customers not only get set up on our software but also feel confident in using it. You will interact directly with business owners and operations managers at SMB haulers, often serving as their primary contact throughout the onboarding journey. When challenges arise, you will reset expectations, escalate issues with clarity, and drive towards resolution.Additionally, you will support your colleagues, contribute to process enhancements, and assist in developing the playbooks that elevate our implementation team’s effectiveness. If you take ownership of results—not just tasks—communicate proactively, and seek to deeply understand the operations of waste haulers, this is the position for you.What You'll DoOversee the entire onboarding lifecycle from discovery to go-live for SMB customers utilizing CurbWaste and CurbPOSConduct discovery calls to analyze customer workflows, identify pain points, and outline configuration needs prior to onboardingEnsure timely go-lives within designated cycle times, verifying that onboarding milestones are met before customers launchProactively manage customer expectations across multiple concurrent SMB projects, including timeline adjustments and scope modificationsLead data migrations involving cleanup, transformation, import validation, and accuracy verificationConfigure accounts with multi-service lines and resolve complex setup challenges for SMB clientsFacilitate third-party integrations, accounting system connections, and scalability as part of the onboarding procedureProvide customer training to empower users in software utilization and operational efficiency
Join Arcadia as an Implementation Manager and play a pivotal role in driving the successful deployment of our innovative solutions. You will work collaboratively with cross-functional teams to ensure that our clients receive top-tier service and support during the implementation process. This position offers a unique opportunity to leverage your project management skills in a fast-paced environment while contributing to the growth of our organization.
As an Implementation Manager at Petvisor, you will play a crucial role in overseeing the implementation of innovative pet care solutions. Your leadership will guide cross-functional teams to ensure seamless integration and client satisfaction. You will develop strategies that enhance the user experience and drive operational efficiency.This is a unique opportunity for a motivated individual who is passionate about pet care and technology. You will be the point of contact for clients during the implementation phase, providing them with the necessary training and support to maximize their use of our services.
Full-time|$80K/yr - $120K/yr|Remote|Chicago, IL or Remote, USA
At FourKites, we tackle intricate challenges that have a real-world impact. Whether facilitating the transportation of medical supplies from Cardinal Health or delivering groceries for Walmart, our platform empowers customers to manage global supply chains that are efficient, flexible, and sustainable. Become part of a team of inquisitive problem solvers who celebrate diversity, lead with empathy, and prioritize inclusivity. As an Implementation Manager at FourKites, you will act as the strategic leader behind enterprise transformations for Global 1000 companies managing complex supply chains. This role merges in-depth functional consultancy with robust project management to ensure successful software deployments. You will serve as a trusted advisor, converting intricate logistics challenges into streamlined solutions, fostering stakeholder relationships, and ensuring that enterprise implementations yield quantifiable business outcomes. Impact & Scope: Each implementation you oversee will enhance supply chain visibility for major enterprises, driving efficiency improvements and cost reductions across global logistics networks. What You’ll Be Doing: Core Responsibilities Contribute to our Global Implementation team, dedicated to assisting enterprise customers in successfully adopting FourKites as both a technological solution and a strategic approach to supply chain visibility across their organization. Act as a trusted advisor and empathetic advocate for customers, assisting them in building their initial supply chain visibility workflows in FourKites. Consult with our rapidly growing Global 1000 customer base, ensuring they start on the right path and continue to derive maximum value from the platform over time. Develop a thorough understanding of FourKites' capabilities and each customer’s unique challenges, including the operational issues being addressed through implementation, to serve as both a product expert and strategic partner throughout the change process. Implement tailored approaches for each customer based on their specific processes, requirements, and collaboratively established goals to ensure successful adoption. Facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption.
Join Our Team at GoodShipGoodShip stands at the forefront of freight orchestration and procurement, offering a robust platform that empowers transportation teams to enhance their spending and services while fostering seamless collaboration among internal teams and external partners.Our platform aggregates data from various sources—loads, tenders, contracts, real-time tracking, and market benchmarks—creating a comprehensive and intelligent view of the transportation landscape. Our built-in analytics provide proactive recommendations that highlight opportunities to cut costs, elevate service levels, and mitigate spot market exposure.With GoodShip, teams can swiftly respond by renegotiating rates, refining routing guides, triggering alerts for carrier performance, or conducting off-cycle bids and full-network RFPs through our innovative procurement tools that integrate automation and intelligence. This results in a freight network that is continuously optimized, agile, and resilient in the ever-changing market.Supported by top-tier venture capitalists and seasoned founders from leading FreightTech companies, GoodShip has recently earned accolades from TechCrunch's AI Disruptors 60, FreightWaves' FreightTech 25, and BCV x Headline's Vertical SaaS 50. With our strong financial foundation and market traction, we are looking for a motivated and experienced Implementation Manager to join us at this exciting stage and help usher advanced transportation technology into the marketplace.Role OverviewAs an Implementation Manager on our Sales team, you will serve as the technical architect at the vital intersection of sales and customer success. You will work closely with Account Executives throughout the sales process to create customized technical solutions, lead impactful proof-of-concepts, and ensure a smooth transition from the closing stage to successful implementation.This role demands a high level of ownership, blending technical execution with compelling storytelling and tangible impact. You will report directly to the Senior Manager of Implementations and collaborate across various teams to clarify complexities—leveraging data, empathy, and urgency to help shippers fully realize the capabilities of the GoodShip platform.Key ResponsibilitiesServe as the technical lead in enterprise sales cycles, effectively communicating GoodShip’s value through data and solution design.Lead customized proof-of-concept (POC) implementations that showcase value and accelerate decision-making for clients.
As an Implementation Manager at Odyssey, you will play a pivotal role in overseeing the successful deployment of our solutions. You will collaborate with cross-functional teams to ensure seamless integration and delivery of projects, driving customer satisfaction and operational excellence. Your expertise in project management and exceptional communication skills will be essential in guiding teams through implementation phases, addressing challenges, and ensuring timely delivery.
We are seeking a dynamic and detail-oriented Implementation Manager to join our team at Benchling in Boston, MA. In this pivotal role, you will be responsible for overseeing the execution of implementation projects, ensuring they are completed on time and within scope. You will collaborate closely with clients and internal teams to drive successful adoption of our platform, providing exceptional support and guidance throughout the process.
About LoopAt Loop, we are dedicated to unlocking profits trapped within the supply chain and reducing costs for consumers. We recognize that poor data and inefficient workflows create obstacles, limiting working capital and increasing expenses for all stakeholders in the supply chain.Our cutting-edge audit and pay platform utilizes domain-driven AI to navigate the complexities of supply chain data and documentation. By enhancing visibility into transportation expenditures, we empower companies to manage their costs effectively and drive profitability. Esteemed industry leaders such as J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart are proud to partner with Loop.Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and a host of top-tier angel investors. Our talented team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and established industry leaders like C.H. Robinson.About the RoleWe are seeking a skilled Implementation Manager to work collaboratively across Sales, Pre-Sales, Engineering, and Customer Success teams to ensure a seamless onboarding experience for our clients. The Implementation Manager will conduct thorough discovery to understand client needs, configure Loop’s system, and manage each implementation from initiation through post-launch support to guarantee that internal and external timelines are adhered to. This role includes partnering with operations and engineering to ensure that the final configured product meets client requirements and is well-supported for ongoing service. The Implementation Manager will provide client support for both in-person and virtual implementations, offering product and operational expertise to effectively tailor the client’s instance while recommending best practices that may involve change management.Key ResponsibilitiesOversee project management for solution scoping and implementations, including but not limited to:Lead the onboarding process for new clients, ensuring a smooth transition from sales to implementation. Work closely with the sales team to gain a comprehensive understanding of client needs and requirements.Conduct kick-off calls—both remote and occasionally on-site—to provide an overview of Loop’s solution.Develop and implement detailed implementation plans for each client, outlining timelines, milestones, and deliverables while coordinating with cross-functional teams to ensure timely completion of all aspects of the implementation.Collaborate with Loop’s technical architect to define use cases for Loop’s product and roadmap.Participate in weekly status meetings...
Who We Are at AiwynAiwyn is at the forefront of revolutionizing how accounting firms manage their entire revenue lifecycle. Supported by prestigious investors such as Bessemer, KKR, and Revolution, we stand as one of the fastest-growing SaaS companies worldwide. Our mission is to develop category-defining technology, and we achieve this with exceptional talent, processes, and products.Your Role as Implementation ManagerAs a vital member of our rapidly expanding Implementation team, you will contribute significantly to our company's success. You will play a crucial role in our high-performing Go-To-Market (GTM) organization, delivering an unmatched experience to our clients and integration partners. Your responsibilities will include onboarding new firms to our software modules, advising on optimal operational practices, and ensuring a seamless, transparent experience as they transition to using our products.In this position, you will primarily engage with representatives from customer firms, leading the implementation process, configuring their systems based on their specifications, training staff, and testing data flow through our software. Additionally, you will be instrumental in designing and refining our standard operating procedures while spearheading internal development and improvement projects.Typical Day-to-Day ResponsibilitiesOversee multiple implementations simultaneouslyConduct regular meetings with firms to configure, test, and train their staff throughout the implementation processOccasionally travel onsite for detailed training or workshops (less than 10%)Manage activities, timelines, and dependencies internally and externally using our implementation project management system, ClickUpApply creative problem-solving alongside process consultation to tailor our software to meet the unique needs of each firmTake ownership of internal projects, collaborating with team members across different departments to enhance our team's rapid evolution
Full-time|$77K/yr - $95K/yr|Remote|Remote - East Coast
About Invoca: Invoca is a cutting-edge AI-driven revenue execution platform that seamlessly integrates marketing, commerce, and contact center teams to transform every customer interaction into tangible, profitable growth. Be part of our vibrant and rapidly expanding team where innovation and collaboration are embedded in our culture. About the Team: The Implementation team is a pivotal differentiator for Invoca, playing a crucial role in the customer journey. As an Implementation Manager, you will spearhead the deployment of Invoca's premier Call Tracking and Analytics solution across a diverse portfolio of customers. Reporting directly to the Senior Manager of Implementation, you will oversee projects across four customer segments, ensuring a smooth onboarding experience that fosters product adoption and long-term success. About the Role: This individual contributor position necessitates exceptional project management, product knowledge, and communication skills to effectively guide customers through technical implementations while managing multiple engagements. You will support teams in both the United States and the United Kingdom, playing a vital role in delivering outstanding business value by refining onboarding processes, establishing best practices, and collaborating across departments to help customers achieve their objectives with Invoca. As a strategic thinker and problem-solver, you will contribute to the ongoing enhancement of the implementation function and aid in scaling processes to accommodate the changing needs of a growing SaaS organization. Key Responsibilities: Project & Portfolio Management: Supervise a portfolio of customer implementation projects, ensuring timely delivery and successful execution. Customer Engagement: Collaborate with clients to comprehend their business objectives and customize implementation strategies accordingly. Product Expertise & Training: Develop expertise on the Invoca platform, educating customers on core functionalities, integrations, APIs, and webhooks. Technical Implementation Support: Guide customers in deploying Invoca’s JavaScript, integrating with MarTech platforms, and optimizing workflows. Process Optimization: Identify and implement best practices to improve efficiency, scalability, and the overall customer experience. Stakeholder Collaboration: Work closely with Sales, Sales Engineering, Product, and Customer Success teams to ensure seamless transitions and consistent communication with customers. Issue Resolution & Risk Mitigation: Quickly identify potential challenges, escalate when necessary, and proactively resolve issues to guarantee a positive onboarding experience.
