About the job
EverOps partners with clients to operate, scale, and improve their platforms across cloud, security, and IT, using AI-driven operations. The Senior IT Infrastructure Endpoint Engineer role centers on building and managing modern endpoint environments for both macOS and Windows devices. This work combines endpoint engineering with identity management and security, with a strong focus on automation, visibility, and user experience. Tools such as Microsoft Intune and Iru are central to day-to-day operations.
Key challenges
Organizations often face fragmented endpoint tools, reactive support, and uneven security. In this position, guide clients as they transition to a modern Zero Trust model for endpoint management. The role emphasizes standardizing device lifecycle management, improving the end-user experience, and tightly integrating identity, security, and device posture. Success means balancing:
- Security and usability
- Automation and flexibility
- Standardization and handling real-world exceptions
Main responsibilities
- Design, implement, and manage endpoint platforms using Microsoft Intune and Iru
- Oversee device lifecycle management, including onboarding, offboarding, compliance, and refresh cycles
- Automate device provisioning with Autopilot and Apple Business Manager (DEP)
- Establish and enforce hardening baselines for macOS and Windows endpoints using Intune and Iru
- Manage vulnerability exposure with CrowdStrike Spotlight or similar tools, ensuring compliance with remediation SLAs
- Administer the CrowdStrike Falcon platform, including sensor deployment and policy configuration
How this role contributes
This engineer joins the U. S.-based Virtual Operating Center, collaborating with a team to lead and advance enterprise MDM services for Windows and macOS. The focus is on modernizing user experience architectures, automating device lifecycle processes, strengthening endpoint security, and integrating automated workflows. Leadership comes through architecting solutions with Intune and Iru or Jamf, and designing automated provisioning tied to Autopilot or Apple Business Manager.
Location
This position is fully remote.
