Senior IT Operations Engineer II

Black Canyon Consulting (BCC) is actively seeking a Quality Assurance Platform Engineer (DevOps) to enhance our initiatives for the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), part of the National Institutes of Health. This is a full-time position available both onsite at our Bethesda, MD office and remotely. As a key component of the NLM, NCBI plays a pivotal role in advancing scientific research and public health by providing free access to a wealth of biomedical literature and genomic data online, ranking among the 400 most-visited websites globally. Our team is composed of diverse and highly skilled professionals dedicated to delivering essential tools and services for researchers, healthcare providers, educators, students, and the public. Notably, NCBI is the creator of PubMed, which indexes over 29 million biomedical research abstracts, often linking to full-text publications and supporting data. Duties & Responsibilities This role presents an exciting opportunity to tackle complex challenges within NCBI's Platforms team, which operates in a dynamic, scientific, and results-driven environment. The Platforms team: Designs and continuously enhances DevSecOps, DataOps, and Observability platforms.Develops and maintains shared tools and libraries.Investigates and evaluates new technologies and methodologies.Assists NCBI developers in adopting platforms, tools, architectural patterns, and best practices.Ensures adherence to federal application security regulations and standards by implementing automated solutions and compliance pipelines.Embraces Agile development practices and fosters continuous improvement. The Compliance and QA team within the Platform section of NCBI is focused on:

OverviewBlack Canyon Consulting (BCC) is actively seeking a Quality Assurance Engineer to enhance the delivery and modernization of essential web-based digital resources for a federal government client. This pivotal role is crucial for ensuring the quality, reliability, and backward compatibility of a sophisticated, enterprise-scale platform.The QA Engineer will collaborate extensively with Product teams, Business Analysts (BAs), Engineers, User Experience (UX) specialists, and client stakeholders to validate requirements, devise test strategies, and confirm that new functionalities align with user expectations and maintain feature parity with the legacy system. This position demands strong analytical skills, meticulous attention to detail, and a collaborative spirit, coupled with practical experience in both automated and manual testing within Agile frameworks.Duties & Responsibilities:Job ResponsibilitiesQuality Strategy and Test PlanningDevelop and implement comprehensive test strategies and plans for complex, data-driven applications.Guarantee backward compatibility and functional parity with legacy systems.Analyze requirements, user stories, and acceptance criteria to pinpoint gaps, risks, and ambiguities.Collaborate with Product teams and BAs to clarify requirements and expected behaviors.Identify edge cases, regression risks, and impacts across integrated systems.Manual and Automated TestingDesign, create, and maintain automated test suites, including end-to-end tests.Execute and document results for functional, regression, integration, cross-browser, and cross-device testing.Validate API integrations and data flows between frontend and backend systems.Compare legacy and modern system behaviors to ensure consistent outcomes.Track, document, and verify defect resolutions.Integrate automated tests into Continuous Integration/Continuous Delivery/Deployment (CI/CD) pipelines.Enhance test coverage, reliability, and testing processes.

Join Black Canyon Consulting (BCC) as a Senior Platform DevEx/DevOps Engineer and play a crucial role in supporting the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), part of the National Institutes of Health (NIH). This full-time position offers a hybrid work environment, allowing for both onsite and remote work at our Bethesda, MD location. The NCBI is dedicated to advancing science and public health through the provision of free access to biomedical literature and genomic data online, ranking among the world's 400 most-visited websites. Our team is composed of highly skilled professionals who collaborate to create valuable services for researchers, healthcare providers, educators, students, and the public. Notably, the NCBI is responsible for developing and maintaining PubMed, an extensive database of over 29 million biomedical research abstracts linked to full-text literature and supporting data. The Platform Services team is integral to our mission, ensuring that software developers at NCBI can consistently push and deploy high-quality code that adheres to federal standards for security and best coding practices. Your role will encompass the entire development lifecycle, including: Creating and standardizing tools for new project setups across the organization. Configuring CI pipelines and build tools to establish consistent expectations across various programming languages and frameworks. Implementing testing frameworks and metrics to guarantee that only secure and quality code is deployed to production. Managing deployment and publishing pipelines to deliver applications to users in both on-premises and cloud environments, while also facilitating public access to open-source projects. Integrating secure management tools for deployment parameters, credentials, and more. Developing necessary tooling for asynchronous communication, performance monitoring, and debugging of live applications. Your Responsibilities As a Senior Platform DevEx Engineer, you will be a vital member of a seasoned cross-functional team of approximately 20 skilled professionals, focused on creating and maintaining the tools and systems that empower developers across NCBI to build, deploy, and sustain software and web services used worldwide.

Role Overview The Ripple Way is looking for a Quality Assurance Specialist to help maintain and improve the quality and reliability of services. This role is based in Bethesda, Maryland. What You Will Do Develop and carry out test plans for products and services Identify defects and document findings clearly Work with teams across the company to address issues and enhance product performance Support efforts to improve user satisfaction through quality improvement

Black Canyon Consulting (BCC) is on the lookout for a Lead Platform Operations Engineer to spearhead our Operations Support Engineering efforts. Join our dynamic DevOps and infrastructure team dedicated to empowering application developers and operational excellence.Located in Bethesda, Maryland, the National Center for Biotechnology Information (NCBI), part of the National Library of Medicine (NLM) at the National Institutes of Health (NIH), is a pivotal institution in advancing science and public health. We facilitate global access to biomedical literature and genomic data, ranking among the top 400 most-visited websites worldwide. Our diverse team of talented professionals collaborates to deliver invaluable services to researchers, physicians, educators, students, and the public, including the well-known PubMed and ClinicalTrials.gov.The Systems & DevOps team is tasked with ensuring the seamless operation of infrastructure that supports NCBI's myriad applications. We focus on providing scalable solutions for development, deployment, and operations across various teams, languages, and both cloud and on-premises environments.This is an exceptional opportunity to tackle complex challenges within a technical, scientific, and goal-oriented environment. NCBI offers flexible working hours, remote work options, comprehensive training courses, conference attendance, and tuition reimbursement.

Black Canyon Consulting (BCC) is actively seeking a DataOps Platform Engineer to contribute to our initiatives at the National Center for Biotechnology Information (NCBI), part of the National Library of Medicine (NLM) under the National Institutes of Health (NIH). This is a full-time position that offers flexibility for onsite work in Bethesda, MD, or remote options. The NCBI plays a pivotal role in advancing science and public health by providing free access to a wealth of biomedical literature and genomic data online. As one of the top 400 most-visited websites globally, NCBI’s team of talented professionals collaborates to create essential services for researchers, healthcare providers, educators, and the public. Among its notable contributions is PubMed, which indexes over 29 million biomedical research abstracts, frequently linking to full-text literature and supporting data. Joining the DataOps Platform team at NCBI presents an exciting opportunity to tackle complex challenges and drive innovation. The development of an enterprise-wide DataOps platform is a new strategic initiative at NCBI. Leveraging decades of experience with critical data-intensive applications, NCBI addresses enterprise-scale challenges using cutting-edge technologies such as Kubernetes, GitOps, and containerization. We pride ourselves on attracting top talent by offering a competitive benefits package that includes comprehensive medical, dental, and vision coverage, a 401(k) plan with employer contributions, paid holidays, vacation, a flexible work schedule, and tuition reimbursement. If you thrive in a high-performing, technology-driven environment, we encourage you to apply today!

Black Canyon Consulting (BCC) is actively seeking a Platform Development Experience Engineer to enhance our initiatives at the National Center for Biotechnology Information (NCBI), part of the National Library of Medicine (NLM) under the National Institutes of Health (NIH). This role is hybrid, requiring onsite work at the NCBI in Bethesda, MD, approximately two days per week. NCBI is dedicated to advancing science and public health by providing free access to vast biomedical literature and genomic data online, ranking among the world’s top 400 most-visited websites. Our talented and diverse team collaborates to create critical services for researchers, physicians, educators, students, and the public, including the development of PubMed, which catalogs over 29 million biomedical research abstracts with links to full-text literature and supporting data. The Platform Services team is responsible for building and maintaining the systems that software developers across NCBI rely on to consistently deliver high-quality code that adheres to Federal Standards for application security and mature coding practices. Our involvement spans the entire development lifecycle, encompassing: Tools for creating and initializing new projects uniformly across the organization. CI pipelines and build tools for standardized expectations across programming languages and application frameworks. Testing frameworks and metrics to ensure only secure and quality code reaches production. Deployment and publishing pipelines to provide applications to end-users in both on-premises and cloud environments while enabling public access to Open Source projects. Integrations for secure management of deployment parameters, credentials, and more. Tooling for asynchronous application communication, performance monitoring, live application debugging, and more. Key Responsibilities As a Platform Development Experience Engineer, you will join a cross-functional team of around 20 members dedicated to creating and maintaining tools and systems that empower developers at NCBI to build, deploy, and manage software and web services utilized globally. You will work on: GitLab CI pipeline configuration, templates, and components to establish a standardized development ecosystem across the organization.

Join Black Canyon Consulting (BCC) as a Platform Development Experience Engineer, contributing to the vital work of the National Center for Biotechnology Information (NCBI) within the National Library of Medicine (NLM), a part of the National Institutes of Health. This full-time position offers flexibility with onsite and remote options available at our NCBI location in Bethesda, MD. The NCBI plays a crucial role in advancing scientific research and public health by providing open access to a wealth of biomedical literature and genomic data. As one of the top 400 most-visited websites worldwide, NCBI’s dynamic team is dedicated to delivering valuable tools and services for researchers, healthcare professionals, educators, students, and the general public. Notably, NCBI is the home of PubMed, which indexes over 29 million biomedical research abstracts, often linking to full-text articles and supporting datasets. The Platform Services team at NCBI is responsible for developing and maintaining systems that ensure software developers consistently deploy high-quality code in compliance with federal application security standards and robust coding practices. Our involvement spans the entire software development lifecycle, including: Establishing tools for consistent project creation across the organization. Implementing CI pipelines and build tools to standardize expectations across various programming languages and application frameworks. Developing testing frameworks and metrics to ensure only secure and high-quality code reaches production. Creating deployment and publishing pipelines to facilitate application access for users in both on-premises and cloud environments and to support public access to Open Source projects. Integrating secure management of deployment parameters, credentials, and more. Providing tooling for asynchronous communication between applications, performance monitoring, live application debugging, and additional functionalities. Your Role As a Platform Development Experience Engineer, you will be part of a collaborative team of approximately 20 professionals, dedicated to building and maintaining tools and systems that empower NCBI developers in creating, deploying, and sustaining software and web services utilized globally. Be ready to engage in tasks such as: Configuring GitLab CI pipelines, templates, and components to create a standardized ecosystem for developers working on various applications, from C++ to Scala.

OverviewBlack Canyon Consulting (BCC) is actively seeking a Clinical Trials Data Quality Analyst to enhance the integrity of data submitted to ClinicalTrials.gov, a critical registry operated by the National Library of Medicine (NLM) under the National Institutes of Health (NIH). ClinicalTrials.gov serves as a vital database for both publicly and privately supported clinical research conducted globally. The submission process is managed through the Protocol Registration and Results System (PRS), where responsible parties register their trials and submit results ahead of journal publication. Unlike peer-reviewed articles, data posted to ClinicalTrials.gov undergo specific review criteria to ensure accuracy.The ideal candidate will be tasked with reviewing submitted results data to verify compliance with the established review criteria for ClinicalTrials.gov postings. For more details about the ClinicalTrials.gov database and reporting requirements, please visit https://clinicaltrials.gov/policy/fdaaa-801-final-rule.

Join Our Team and Contribute to Meaningful Change At AnaVation, we recognize that in the fast-paced world of technology, it's the people who drive success. By investing in talented individuals, we create an environment where innovation flourishes and exceptional results are achieved. Our commitment to delivering unmatched value extends to both our clients and our employees through cutting-edge solutions and a vibrant workplace culture. Key Responsibilities:The Information Assurance Specialist will play a crucial role in providing security engineering and information assurance support to the Government's Assessment and Authorization (A&A) process. This role is vital for maintaining the Authority to Operate (ATO) and Authority to Connect (ATC) for mission-critical applications and services. Responsibilities include designing, developing, monitoring, and documenting security controls, conducting security testing, producing security reports, and managing Plans of Actions and Milestones (POA&Ms) throughout the systems and application lifecycles to support mission operations.This position involves providing security engineering design inputs, conducting security design reviews, and championing security best practices as part of technical evaluations and change requests. The specialist will also be responsible for configuring and validating secure systems, implementing physical controls, and testing security products and systems to identify vulnerabilities. Furthermore, maintaining XACTA security records for supported systems is a key aspect of this role.

Join Black Canyon Consulting (BCC) as a Senior Platform Engineer (DataOps), where you will play a pivotal role in supporting the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), which is part of the National Institutes of Health. This position offers the flexibility of being full-time and can be performed onsite in Bethesda, MD, or remotely.NCBI is dedicated to enhancing scientific research and public health by providing free access to biomedical literature and genomic data online. It ranks among the top 400 most-visited websites globally, serving a diverse community of researchers, physicians, educators, students, and the public. NCBI is well-known for developing PubMed, an extensive index of over 29 million biomedical research abstracts, often linked to full-text literature and supporting data.As a member of the newly formed DataOps Platform team, you will tackle complex challenges in developing an enterprise-wide DataOps platform. This initiative leverages decades of experience in managing vital data-intensive applications, utilizing cutting-edge technologies like Kubernetes, GitOps, and containerization.We are committed to attracting top talent with our competitive benefits package that includes medical, dental, and vision insurance, a 401k plan with employer contributions, paid holidays, vacation, a flexible work schedule, and tuition reimbursement. If you thrive in a high-performing, technology-driven environment, we encourage you to apply!

Position OverviewBlack Canyon Consulting (BCC) is actively seeking a skilled OpenShift/Kubernetes Engineer to enhance our systems team. In this role, you will provide vital support to application developers and operations for the National Center for Biotechnology Information (NCBI), part of the National Library of Medicine (NLM) under the National Institutes of Health (NIH). This full-time position is based in Bethesda, MD, with the flexibility for remote work.The NCBI plays a critical role in advancing science and public health by offering free internet access to biomedical literature and genomic data, making it one of the top 400 most-visited websites globally. Our team consists of diverse, talented professionals dedicated to creating indispensable services for researchers, healthcare providers, educators, and the public. Notable projects include the development of PubMed, which indexes over 29 million biomedical research abstracts, and the maintenance of ClinicalTrials.gov, hosting over 400,000 clinical studies worldwide.As a member of the Systems & DevOps team, you will be responsible for ensuring the seamless operation of infrastructure that supports NCBI's numerous applications. This includes providing scalable and efficient solutions for development, deployment, and operations across various teams and environments, both cloud-based and on-premises.This is an exciting opportunity to tackle complex challenges in a dynamic, scientific, and goal-oriented setting. NCBI offers flexible working hours, options for remote work, access to on-site and off-site training, as well as opportunities for conference attendance and tuition reimbursement.

Black Canyon Consulting (BCC) is actively seeking a Platform Systems Manager to join our dedicated team supporting the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), a division of the National Institutes of Health (NIH). This full-time position allows for both onsite work in Bethesda, MD, and remote options.As a part of NCBI, which is recognized among the top 400 most-visited websites globally, you will contribute to the advancement of science and public health by providing free access to essential biomedical literature and genomic data. Our talented and diverse team collaborates to develop vital services for researchers, educators, and the general public, including the well-known PubMed database.This is a unique opportunity to tackle complex challenges as a member of NCBI's new DataOps Platform team. You will be instrumental in the development of an enterprise-wide DataOps platform, leveraging modern technologies such as Kubernetes, GitOps, and containerization to address the demands of data-intensive applications at scale.

About Employee Navigator Employee Navigator is a dynamic and rapidly expanding SaaS company that collaborates with top insurance carriers, payroll providers, and brokers to simplify the management of employee benefits and HR processes. Our platform streamlines daily tasks associated with benefits administration, employee onboarding, and various HR functions. As the premier broker-focused platform, we proudly serve over 180,000 companies and support more than 14 million employees nationwide. Additionally, we have been recognized as a Washington Post Top Workplace for six consecutive years. Position Overview We are seeking a skilled API Product Manager with a robust technical background to manage the complete product lifecycle—from API design and development to monetization—by collaborating closely with executives and key stakeholders. Employee Navigator is transforming the landscape of benefits administration and sales for small businesses through our platform, which empowers Brokers to enhance their service delivery. Our goal is to create a multi-faceted B2B platform that revolutionizes industry operations via the automation and standardization of digital enrollments. This is a significant challenge, particularly in light of the current technological landscape. Ideal candidates will be visionary thinkers who actively seek input and feedback from customers and stakeholders while maintaining a focus on building a sustainable, profitable business. The challenges are substantial—but so are the rewards. Are you capable of thinking big while executing on the finer details? Can you guide a team to keep sight of the overarching vision while managing crucial specifics for success? Do you possess the resolve and resilience to persistently tackle challenges while remaining open to innovative, potentially transformative solutions? If so, this may be the perfect opportunity for you!

Role Overview Ripple Effect is hiring two Lead Cloud Engineers to guide the company’s enterprise cloud platforms. One position will focus on infrastructure leadership, while the other will lead DevOps initiatives. Both roles are based in Bethesda, Maryland, and play a central part in shaping the architecture, standards, and governance of AWS, Azure, and DGP environments. Leads will collaborate with application, security, and systems engineering teams to deliver cloud solutions that are secure, auditable, and scalable. The work supports mission-critical operations and must comply with FISMA, FedRAMP, and NIH security standards. What You Will Do Cloud Leadership & Technical Execution: Take responsibility for architecture, operational standards, and governance of AWS, Azure, and DGP platforms. Oversee shared services, infrastructure-as-code, CI/CD enablement, and operational guidelines to ensure reliable and repeatable solutions. Validate technical deliverables, address deviations, and bring new cloud technologies and industry trends into practice. Compliance, Security, and Risk Management: Develop and enforce compliance frameworks that meet FISMA, FedRAMP, and NIH security requirements. Address client questions about regulatory adherence and integrate risk-based approaches into infrastructure, DevOps, and operations. Strategy, Governance, and Quality Management: Lead enterprise-level governance efforts and ensure quality assurance and best practices in cloud deployments, aligning with organizational objectives. Location This position is based in Bethesda, Maryland, United States.

OverviewJoin Black Canyon Consulting (BCC) as a Lead Operations Support Engineer within our dynamic DevOps and infrastructure team. You will play a crucial role in supporting application developers and operational processes at the National Center for Biotechnology Information (NCBI), part of the National Library of Medicine (NLM) under the National Institutes of Health (NIH). This full-time position is based in Bethesda, MD, with remote work options available.NCBI is a vital resource in advancing science and public health, providing free internet access to biomedical literature and genomic data, ranking among the top 400 most-visited websites globally. Our diverse team of talented professionals collaborates to deliver essential services for researchers, healthcare providers, educators, and the public, including PubMed and ClinicalTrials.gov.The Systems & DevOps team focuses on optimizing infrastructure for NCBI's various applications, offering scalable solutions for development, deployment, and operations across diverse environments. This is an outstanding opportunity to tackle complex challenges in a scientific and goal-driven environment, with flexible working hours, remote options, and support for training and professional development, including conference attendance and tuition reimbursement.

At ZoomInfo, we create an environment where careers thrive. We prioritize speed, bold thinking, and empowering you to achieve your best work. You will collaborate with dedicated teammates who challenge each other and celebrate victories. With innovative tools that enhance your impact and a supportive culture that nurtures your ambitions, you will not just contribute; you will drive significant results—rapidly.In the role of Senior Software Engineer within the API & MCP Platform team, you will lead the charge in developing and enhancing ZoomInfo's API infrastructure, managing millions of API requests weekly that facilitate integrations throughout our platform. Your work will involve utilizing Java and NestJS to create secure, scalable, and high-performance API services that ensure smooth connectivity for our customers and partners.You will be responsible for designing and implementing scalable API architectures, establishing solid API security and authentication best practices, and building systems that allow partners and customers to leverage ZoomInfo's data at scale. Your proficiency in API design, OAuth 2.0, and cutting-edge technologies like the Model Context Protocol (MCP) will be pivotal in crafting exceptional developer experiences.Our engineering culture embraces diversity, curiosity, and openness. We foster collaboration, innovative thinking, and calculated risk-taking in a blame-free environment. You will have the autonomy to work on impactful projects while receiving the mentorship and support necessary for your professional growth.

OverviewAt Black Canyon Consulting (BCC), we are on the lookout for a meticulous Clinical Trials Data Quality Analyst to bolster our efforts in supporting ClinicalTrials.gov. This invaluable resource, managed by the National Library of Medicine (NLM) under the National Institutes of Health (NIH), serves as a comprehensive registry and results database for clinical research conducted domestically and globally. While the registration and results submission occurs via the web-based Protocol Registration and Results System (PRS), it is crucial to note that data submitted to ClinicalTrials.gov does not undergo peer review before publication, although it must adhere to specific review criteria.The ideal candidate will be tasked with reviewing results data submissions to determine their compliance with minimum review standards for publication on ClinicalTrials.gov. Additional information about the ClinicalTrials.gov database and its reporting requirements can be found at this link.Duties & Responsibilities:Job ResponsibilitiesConduct quality assurance and quality control (QA/QC) assessments of clinical trial result submissions to ensure alignment with review criteria.Engage in effective communication (via record reviews, teleconferences, emails, workshops, etc.) with responsible parties (such as clinical trial sponsors, principal investigators, and statisticians) to enhance understanding of and compliance with submission requirements.Develop a comprehensive understanding of the ClinicalTrials.gov Basic Results Data Element Definitions and results review criteria.Produce documentation to assist responsible parties in navigating submission protocols.

Join our dynamic team at latitudeinc as a Configuration Manager, where you will be pivotal in ensuring the integrity, reliability, and performance of essential systems. You will leverage advanced tools like Azure DevOps to optimize processes and uphold compliance with organizational standards. This is your opportunity to contribute meaningfully to our mission while advancing your career in a supportive environment.