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Senior IT Service Quality Analyst

On-site Full-time

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Experience Level

Senior

Qualifications

Proven experience in IT service management and quality assurance. Strong analytical skills with a focus on detail. Excellent communication skills, both written and verbal. Familiarity with ITIL framework and service delivery methodologies. Ability to work in a fast-paced environment and manage multiple priorities.

About the job

Join our dynamic team at Experian as a Senior IT Service Quality Analyst, where you will play a pivotal role in ensuring the highest quality of IT services. You will analyze, assess, and enhance our IT service delivery processes to ensure compliance with industry standards and best practices. This position offers an exciting opportunity to contribute to our information security initiatives and work collaboratively with cross-functional teams.

About Experian

Experian is a global leader in information services, empowering consumers and businesses with insights and data to create opportunities. Our mission is to help individuals take control of their financial lives and to assist companies in making informed decisions through data-driven strategies. We foster a culture of innovation and collaboration, making us a preferred employer in the tech space.

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