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Senior IT Support Engineer (F/M/D)

NavVis GmbHMunich Hybrid (NavVis GmbH)
Hybrid Full-time

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Experience Level

Senior

Qualifications

Qualifications:Proven experience in IT support and systems management. Strong understanding of IT infrastructure and security protocols. Exceptional problem-solving skills with a proactive mindset. Ability to work collaboratively in a team-oriented environment. Excellent communication skills, both verbal and written.

About the job

NavVis GmbH develops technology that brings together the physical and digital worlds. The company’s tools help users capture, reshape, and interact with real environments, supporting more efficient ways of working and enabling teams to make a tangible impact.

Role overview

The Senior IT Support Engineer (F/M/D) is based in Munich and follows a hybrid work model. This position takes a leading role in shaping IT operations at NavVis GmbH. The focus is on moving beyond reactive support, building a proactive and scalable IT service that supports the company’s growth.

Operating at a third-level support capacity, the Senior IT Support Engineer handles complex technical challenges, investigates root causes, and implements improvements that last. The role involves regular collaboration with Security, DevOps, and other teams to ensure solutions are secure, reliable, and future-ready.

Key responsibilities

  • Serve as a connection point between IT, Security, and DevOps to deliver scalable solutions across the organization.
  • Take ownership of difficult technical issues and develop strategies that promote long-term operational stability.
  • Work with cross-functional teams to enhance security and reliability throughout IT processes.

Location

This role is based in Munich with a hybrid work arrangement at NavVis GmbH.

About NavVis GmbH

NavVis is at the forefront of technology that bridges the physical and digital realms. Our innovative products and services empower users to create impactful realities, enhancing productivity and creativity. Join us in shaping a better world through technology.

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