About the job
About ITRS
Recognized as a Great Place to Work, ITRS is a leading Enterprise SaaS provider delivering innovative solutions that ensure critical technologies operate with efficiency. Our mission is to empower organizations through comprehensive and automated IT observability solutions that protect essential applications while fostering innovation.
Our esteemed clientele includes 90% of the world’s foremost investment banks, and we are supported by top-tier private equity investors, driving our rapid growth.
Our headquarters is situated in Shoreditch, the vibrant tech hub of London, with additional offices across the UK and globally, from the Netherlands to Manila, New York City, and Chicago. We take pride in cultivating a diverse, friendly, and dynamic culture, emphasizing internal promotions and the development of our team members.
Role Overview
ITRS is seeking a Senior Java Software Developer to join our London-based Platform Team, reporting directly to the Engineering Manager. As part of a larger global Engineering Team, you will contribute to our Core Platform layer, which consists of distributed services designed to ingest, transform, and materialize observability data. This data will then be made accessible to various distributed applications focused on visualization, integration, analytics, and other domain-specific solutions. We aim to enhance our core platform team in preparation for increased customer adoption projected through 2025.
This is a permanent, full-time position with a hybrid work schedule based in our London office.
Key Responsibilities
- Engage in all stages of the product lifecycle, including design, development, documentation, testing, integration, deployment, and ongoing support.
- Mentor team members to foster a culture of mutual growth and learning.
- Approach product and client challenges with a curious mindset, striving for a thorough understanding of our solutions.
- Collaborate with team members to craft innovative, customer-focused solutions.
- Participate in team support responsibilities to ensure reliable service delivery to our clients.
- Champion a quality-driven culture, offering guidance and support in best practices to less experienced team members.
First 30 Days Goals:
- Gain a comprehensive understanding of our company, team dynamics, and product offerings.
- Complete hands-on training with ITRS Analytics and other products within our portfolio.
- Follow an onboarding checklist and connect with team members across various departments.
- Engage in meetings, demos, and presentations alongside current team members.
- Review recorded sales calls to learn about our sales processes.
- Start taking ownership of parts of the agenda as you become more comfortable.
First 60 Days Goals:
- Continue collaborative work with current team members to deepen understanding and contribution to the team.

