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Senior Learning & Development Trainer at Immediate Response Recruitment Ltd | Birmingham

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Ability to demonstrate a successful track record of delivering training in challenging environments, driven by a passion for Learning and Development. This role suits an articulate individual with excellent organizational skills, experience in the energy industry, and both supervisory and training experience.

About the job

Senior Learning & Development Trainer

Immediate Response Recruitment Ltd is a dynamic and rapidly expanding domestic energy supplier, providing energy to over 300,000 customers across the nation. As part of our commitment to continuous growth, we are seeking a dedicated professional to support our mission of exceptional service delivery and employee development.

We take great pride in our work culture, emphasizing the importance of treating both our customers and employees with the utmost respect. In addition to a competitive salary, our team members benefit from a holiday entitlement that increases with service length, enrollment in a company pension plan featuring generous employer contributions, and the opportunity to participate in a childcare voucher scheme.

We also offer discounted gym memberships and access to a discount website where employees can find offers on major brands, restaurants, travel companies, and more. Our office is conveniently located just minutes from Birmingham International train station, with free onsite parking available.

Job Summary

We are looking for a Senior Learning and Development Trainer to foster a culture of ongoing learning, enabling our employees to reach their full potential and ensuring a superior learning experience.

The ideal candidate will manage the training strategy that aligns with our operational needs and long-term business objectives.

Qualifications: A successful track record in delivering training in challenging environments, coupled with a passion for Learning and Development, is essential. This role is ideal for an articulate and organized individual with experience in the energy sector, along with supervisory and training expertise.

Key Responsibilities of the Senior Learning & Development Trainer:

  • Collaborate with management and key stakeholders to design, deliver, and implement effective learning solutions.
  • Revise training programs as necessary to adapt to the fast-paced environment and maintain an updated library of training resources.
  • Promote the Learning & Development function, keeping managers and colleagues informed about available opportunities.
  • Assist the Training Manager in addressing training needs across various customer operations.
  • Create an annual training plan in partnership with the Training Manager.

About Immediate Response Recruitment Ltd

Immediate Response Recruitment Ltd is a rapidly growing domestic energy supplier, committed to providing exceptional service to over 300,000 customers nationwide. Our focus on employee development and satisfaction ensures a positive work environment and numerous career opportunities.

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