About the job
Join Us at Adyen
Adyen is the leading financial technology platform, delivering integrated payments, data, and financial products for global brands like Meta, Uber, H&M, and Microsoft. We are committed to fostering a culture of ambition and innovation, where every team member is empowered to excel in their career.
At Adyen, we cultivate an inclusive environment that provides opportunities for our employees to thrive, supported by a strong culture and resources that enable personal growth. Our team consists of motivated individuals who collaboratively tackle complex technical challenges at scale, delivering ethical and innovative solutions that accelerate business success for our clients worldwide.
Position: Senior Learning Experience Designer – Tech Academy
The Tech Academy at Adyen is a pivotal talent accelerator, revolutionizing the learning experience for our global tech organization. By integrating fast-paced enablement and learning into everyday workflows, we empower engineers, product managers, and PX professionals to innovate swiftly, adapt to changes, and drive customer growth on a global scale.
As a Senior Learning Experience Designer, you will play a crucial role at the intersection of technical enablement, operational transformation, and behavioral change. Your mission will be to craft impactful learning experiences that seamlessly integrate into team workflows, transforming learning into a strategic asset for speed, accountability, and tangible business results.
Key Responsibilities:
- Collaborate with tech teams at various levels to create learning experiences that are practical, engaging, and immediately applicable.
- Partner with technical teams to implement best practices throughout the product and development lifecycle.
- Enhance tech onboarding processes and critical employee journey moments, ensuring a culture of accountability and ownership.
- Develop diverse learning formats including programs, micro-learnings, digital nudges, workflow prompts, and lightweight automations, leveraging AI tools.
- Collect feedback from individual contributors and leaders to identify and address cultural challenges and workflow gaps, translating them into effective learning solutions.
- Design and execute experiments to test new routines, peer accountability frameworks, and workflow optimizations.
- Showcase success stories where tech teams exemplify strong ownership and contribute to cultural evolution.
- Equip teams with the tools to conduct their own peer-led learning sessions, supported by accessible digital tools and AI enhancements.
- Establish feedback loops and review delivered content, iterating quickly based on user engagement and insights.
