About the job
About the Role
We are seeking an innovative and experienced Senior Legal Solutions Architect to spearhead the design, development, and expansion of AI-driven systems that enhance OpenAI’s legal operations. This pivotal position merges legal operations, enterprise architecture, business intelligence, and applied AI, focusing on creating workflows that integrate traditional legal systems (Contract Lifecycle Management, Operational Contract Management, case management, intake) with advanced, model-driven automation utilizing OpenAI’s API and agent builder platform.
Reporting directly to the Head of Legal Operations, you will take charge of the technical architecture for our legal systems and workflows, working closely with Legal Operations program managers. Your responsibilities will include overseeing integrations, orchestrating workflows, and creating agentic solutions that allow the Legal team to function at the rapid pace and scale of OpenAI, while ensuring strict adherence to security, privilege, reliability, and governance protocols.
This is a hands-on role focused on architecture and development, emphasizing the creation of scalable legal solutions by configuring, integrating, and enhancing legal and internal technology platforms.
This position is located in San Francisco, CA. We adopt a hybrid work model, requiring three days in the office each week, and provide relocation assistance for new hires.
Key Responsibilities:
AI-Native & Agentic Workflow Design
Craft and deploy agentic legal workflows that include multi-step reasoning, tool-calling, orchestration, and human-in-the-loop review utilizing OpenAI models and APIs.
Develop systems that enable agents to:
Triage and direct legal intake.
Extract, standardize, and analyze contract, matter, and billing data.
Implement playbooks, flag inconsistencies, and escalate concerns.
Engage with downstream systems and data platforms in a secure and auditable manner.
Establish guidelines regarding autonomy, review thresholds, and escalation protocols.
Legal Systems & Data Architecture
Act as the primary architect and custodian of the legal technology stack, which includes:
Contract Lifecycle Management (CLM), Operational Contract Management (OCM), and intake systems.
Workflow orchestration and middleware.
AI/agent services leveraging OpenAI models, APIs, and agent builder platforms.
Data platforms.

