Senior Level 3 Support Engineer

Role Overview ifs1 is seeking a Senior Systems Engineer with strong Golang experience to help design and build software solutions that improve our systems and services. This role works closely with teams across the company to deliver reliable products that support customer needs. What You Will Do Design and implement software using Golang Collaborate with cr…

About GapstarsGapstars is a leading software development services provider based in the Netherlands, dedicated to creating remote, agile teams in Sri Lanka and Portugal that empower innovative tech companies. With over 300 talented TechStars and visionary professionals, we transform scalable software into high-performance products that shape the future. We partner with ambitious tech companies eager to dominate their respective markets.About the RoleWe are seeking a dynamic Senior System/Platform Engineer who will take charge of a complex, 15-year-old Java-based hosting platform operating across approximately 30 interconnected servers. The environment includes legacy Java application components (such as GlassFish) and has limited documentation, presenting a core challenge: to map, document, stabilize, and future-proof the platform from an operational perspective.This role prioritizes operational responsibilities over development tasks. Familiarity with Java is essential primarily for understanding Java runtimes/app servers and troubleshooting Java applications in a production setting.Key ResponsibilitiesManage daily operations, ensuring the stability and performance of a legacy Java platform within a multi-server environment.Identify, map, and document the complete application and server architecture, including dependencies, traffic flows, integrations, and operational runbooks.Serve as the primary technical contact for production-related issues concerning the Java platform and its underlying infrastructure.Analyze and resolve complex incidents, including availability issues, performance degradation, capacity constraints, JVM/app server behaviors, and OS-level problems.Drive operational enhancements in monitoring, alerting, backup/restoration practices, patching strategies, and incident prevention measures.Collaborate with development and operations teams for troubleshooting, root cause analysis, and recommendations.Provide hands-on support for releases, deployments, configuration changes, and environmental maintenance.Utilize hosting/admin tools like Plesk to standardize and optimize server configurations.Identify and propose steps for platform modernization and future-proofing initiatives in a pragmatic manner.

Join our dynamic team as a System Engineer at IFS AB in Colombo, where you will leverage your technical expertise to develop and maintain our innovative software solutions. You will be responsible for system design, implementation, and troubleshooting, ensuring high-quality performance and reliability.

Join Acumatica as an AI System Engineer and become a pivotal part of our innovative team dedicated to harnessing artificial intelligence to enhance business processes.In this role, you will work on developing and implementing AI-powered solutions that drive efficiency and effectiveness in our cloud-based ERP systems. You will collaborate with cross-functional teams to analyze requirements, design algorithms, and deploy cutting-edge AI models that meet our clients' needs.

Inivos stands at the forefront of enterprise solutions globally, serving as a certified partner for IFS Channel and Services. Our team, comprising consultants, developers, and quality engineers, is dedicated to delivering exceptional results across diverse industry sectors, showcasing our prowess in innovative solutions. In just five years, we have cultivated a robust clientele spanning all continents, affirming our status as industry leaders.Job DescriptionWe are in search of a talented Systems Engineer who specializes in Oracle Database Administration and IFS Systems. The successful candidate will possess substantial experience in the installation, configuration, and management of IFS Apps10 and IFS Cloud environments. In this role, you will be tasked with:Installing, configuring, and maintaining IFS Apps10 and IFS Cloud systems.Overseeing Oracle Database Administration (DBA) responsibilities, including performance tuning, monitoring, and troubleshooting.Employing tools such as AWR, STATPACK, and TKPROF for thorough database performance analysis.Establishing and maintaining Data Guard, RAC, and OS Clusters to ensure high availability.Creating and optimizing PL/SQL scripts for database automation.Enhancing security configurations, encompassing SSL setup and foundational networking principles.Utilizing GitHub and Kubernetes for version control and container orchestration (preferred).Collaborating with cross-functional teams to diagnose and resolve system-related issues.Documenting procedures, best practices, and system configurations.

Join our dynamic and innovative team as a Senior Platform Engineer in Colombo, Sri Lanka. We are seeking a passionate professional who excels in infrastructure, automation, and system performance. In this pivotal role, you will be responsible for testing, developing, supporting, and optimizing our platform, ensuring it adheres to the highest standards of performance, security, and scalability. This is a permanent position based in our Colombo office.

About GapstarsAt Gapstars, we collaborate with some of Europe’s most innovative technology companies, ranging from disruptive startups to rapidly scaling scaleups, assisting them in establishing high-performing remote engineering teams.Headquartered in the Netherlands and with talent hubs in Sri Lanka and Portugal, our team consists of over 275 engineers dedicated to tackling real-world problems using modern technologies. Our engineers work across various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that lead to meaningful outcomes.If you seek a company that embodies technical excellence, fosters a strong culture, and offers ample room for growth, welcome to Gapstars.About the RoleAs a Senior Generative AI Engineer, you will play a pivotal role within the tech and product team, tasked with designing, building, and enhancing AI-driven product experiences. This position is distinct from research or traditional backend roles, focusing instead on the application of AI systems in production settings, particularly emphasizing conversational quality, agent-based architectures, rapid iteration, and user trust. We are moving towards a multi-agent system that facilitates meaningful conversations at scale.You will collaborate closely with Product, Design, Backend Engineers, and Security teams to translate product intent into scalable and reliable AI systems. In addition to delivering high-quality code, you will significantly influence how AI is employed across our platform, especially in delivering authentic user value within a sensitive mental health context.The tech stack includes Azure OpenAI, Azure cloud services, .NET, SQL Server, and the ReactJS frontend framework.

Join our dynamic team at ifs1 as a Senior Software Engineer where you will be at the forefront of technology development. In this role, you will design, develop, and implement innovative software solutions that meet the needs of our clients. You will collaborate with cross-functional teams to enhance our product offerings and improve overall customer satisfaction. Your expertise will help drive our projects to success, ensuring high quality and efficient delivery.

Role Overview ifs1 is hiring a Senior Site Reliability Engineer in Colombo. This position focuses on keeping systems reliable, scalable, and high-performing. The role involves close collaboration with teams across the company to design, implement, and maintain infrastructure solutions that support business needs. What You Will Do Work with cross-functional teams to build and maintain infrastructure Monitor and improve system reliability and scalability Support performance goals for core systems Location This position is based in Colombo.

Join Petvisor's dynamic engineering team as a Senior Software Engineer. In this pivotal role, you will spearhead the development of innovative integrations and platform products while also ensuring routine maintenance aligns with the strategic direction set by our senior leadership. Your primary focus will be on leveraging your extensive expertise in Python to create scalable software solutions. We seek a passionate engineer who embraces technical diversity rather than confining themselves to a single technology stack. In addition to your Python skills, familiarity with .NET and C# is advantageous as you’ll play a crucial role in our varied ecosystem. Your proficiency with AWS services such as Lambda, Kinesis, SQS, and DynamoDB, alongside a solid understanding of database technologies like PostgreSQL and MSSQL, will empower you to work across the full technology stack effectively. This role lays a strong foundation for your career progression into senior and leadership positions.

About GapstarsAt Gapstars, we collaborate with Europe's most visionary tech enterprises, from innovative startups to rapidly growing scaleups, enabling them to establish high-performing remote engineering teams.With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, we boast a team of over 275 engineers dedicated to tackling real-world problems through cutting-edge technologies. Our teams span various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that lead to impactful results.If you seek a workplace that merges technical excellence with a thriving culture and ample growth opportunities, Gapstars is the perfect fit for you.About the RoleAs a Senior AI Engineer, you will play a pivotal role within our tech and product team, focusing on the design, development, and enhancement of AI-driven product experiences. This position transcends traditional research or pure backend roles, emphasizing applied AI systems in production with a keen focus on conversational quality, agent-based architectures, rapid iteration, and user trust. We are evolving from a multi-prompt architecture to multi-agent systems that facilitate meaningful conversations at scale.Your collaboration with Product, Design, Backend Engineers, and Security will be crucial in translating product intentions into scalable and reliable AI systems. In addition to coding high-quality solutions, you will significantly influence how AI is employed across our platform, especially in sensitive mental health contexts.Our tech stack includes Azure OpenAI, Azure cloud services, .NET, SQL Server, and the ReactJS frontend framework.

About GapstarsGapstars is a dynamic partner to some of Europe’s most innovative tech firms, ranging from disruptive startups to rapidly growing scaleups. We specialize in building high-performing remote engineering teams and are headquartered in the Netherlands, with talent hubs located in Sri Lanka and Portugal. Our team of over 275 engineers excels at addressing real-world challenges using cutting-edge technologies across various domains, including networking, marketplaces, SaaS, and AI, thereby delivering scalable solutions that yield impactful results. If you seek an organization that fosters technical excellence, a robust culture, and opportunities for personal and professional growth, you will find your place at Gapstars.Your RoleAs a Senior Data Engineer, you will be instrumental in the design, construction, and maintenance of scalable and reliable data solutions on the Google Cloud Platform (GCP). Your responsibilities will include developing robust pipelines into BigQuery, implementing transformations (preferably using dbt), and ensuring high standards of data quality and operational stability. Additionally, you will support monitoring and observability efforts, particularly working with BI tools (such as Power BI) primarily for monitoring and validation, rather than as a BI developer.Key Responsibilities1) Data Engineering & Architecture (GCP-first)Design and enhance data solutions on GCP, selecting services and architecture patterns with a focus on scalability, reliability, performance, and cost efficiency.Construct and uphold comprehensive data pipelines (primarily batch processing, with streaming/event-driven solutions where applicable).Develop and sustain the structure of the BigQuery warehouse: establish data modeling conventions, implement partitioning/clustering strategies, and optimize for performance and cost.Define and execute integration patterns for ingesting data from various sources (such as enterprise systems, SharePoint, external APIs, and cloud storage).Ensure datasets are reusable, well-structured, and analytics-ready to effectively support reporting, monitoring, and future modeling requirements.2) Transformations (dbt as a priority)Implement transformation logic using SQL and Python, ideally utilizing dbt for standardized modeling and testing.Establish standards for modular, maintainable transformations and comprehensive documentation.Contribute to best practices surrounding version control, code reviews, and deployment for transformation workflows.3) Data Quality, Reliability & GovernanceDevelop and maintain data quality controls, including validation, source system reconciliation, and consistency checks.Oversee pipeline health, data freshness, and reliability; proactively troubleshoot incidents to prevent recurrence.Support data governance practices such as naming conventions, access principles, and compliance standards.

About GapstarsGapstars is a premier software development services provider based in the Netherlands, specializing in creating remote, agile teams in Sri Lanka and Portugal tailored for innovative technology companies. Our dynamic workforce of over 300 TechStars and forward-thinking professionals is committed to transforming scalable software into high-performance products that define the future. We partner with ambitious tech companies eager to dominate their respective markets.About the RoleWe are on the lookout for a pragmatic Senior AI Engineer who possesses a strong foundation in software engineering and is eager to navigate the rapidly evolving realm of applied AI. In this role, you will design, develop, and assess AI systems that are not only reliable and measurable but also genuinely impactful, moving beyond mere demonstrations.Your collaboration with data scientists, software engineers, and product managers will be crucial in delivering AI solutions that create meaningful change. You will embody the principles of evaluation over hype, embrace automation where it enhances efficiency, and advocate for simple yet high-performing systems within the life sciences sector.Key ResponsibilitiesDevelop and deploy AI-driven applications from prototype to production utilizing modern LLM frameworks and APIs.Design evaluations and metrics to assess real-world performance, including accuracy, latency, user experience quality, and safety.Construct and refine Retrieval-Augmented Generation (RAG) pipelines that integrate vector databases and LLMs.Implement data pipelines, retraining processes, and monitoring tools to keep models current and effective.Establish and apply context engineering strategies to enhance output quality and mitigate hallucination risks.Collaborate with product, platform, and infrastructure teams to align with business goals and build scalable, resilient systems.Employ agentic AI patterns (tool use, planning, reflection loops) pragmatically, selecting the appropriate complexity for each scenario.Promote strong engineering practices including code reviews, testing, observability, CI/CD, and reproducibility.Ensure that AI solutions adhere to security, compliance, and transparency standards.

About Speechify Speechify’s mission is to make information accessible through audio. From web articles to cloud documents and books, Speechify helps people learn and absorb content wherever they are, at their desk or on the move. The company leads its category and continues to grow quickly. Role Overview: Senior Software Engineer, Core Experiences The Core Experiences Team builds and maintains the key services and SDKs behind Speechify’s product experience across platforms. This role suits an engineer who enjoys working at the intersection of product and infrastructure, thinks strategically, and cares about building clear APIs and reliable systems that improve how people use Speechify. What You Will Do Work closely with Product Teams to define project scope, streamline processes for faster customer feedback, and weigh integration or UX trade-offs while delivering solutions through Speechify’s cross-platform SDK. Improve existing features to boost performance, such as reducing loading times and enhancing parsing, by designing efficient abstractions and refining algorithms. Build cloud functions, lightweight backend services, and tasks using Kotlin. What We Look For Systems thinking: Ability to design and optimize systems with a focus on simplicity. Speed: Comfortable generating ideas quickly and prioritizing what to ship now versus what needs more time. Focus: Knows when to collaborate and when to work independently within a high-growth, remote team. Collaboration: Skilled at working with designers, marketers, and product managers to inspire, engage, and negotiate. Location This position is based in Colombo, Sri Lanka.

Join our dynamic team at IFS Ultimo as a Senior DevOps Engineer specializing in Azure technologies. In this pivotal role, you will drive the automation of our deployment processes, enhance our infrastructure, and ensure the reliability of our services in the cloud. You will work closely with cross-functional teams to implement best practices in DevOps and contribute to our innovative projects.

Join Gapstars as a Senior Software Engineer / Associate Technical Lead!At Gapstars, we collaborate with some of Europe's most innovative tech companies, from groundbreaking startups to rapidly growing scaleups, to assemble high-performance remote engineering teams.With our headquarters located in the Netherlands and talent hubs in Sri Lanka and Portugal, we boast over 275 engineers who are passionate about tackling real-world challenges using state-of-the-art technologies. Our teams engage in a wide array of domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that yield impactful results.If you are seeking a workplace that values technical excellence, fosters a strong culture, and provides ample opportunities for personal and professional growth, look no further than Gapstars.Role OverviewAre you a talented Full Stack Engineer excited to develop pioneering AI-driven applications in the healthcare sector? Do you excel in environments that push you to create scalable and high-performing software solutions? If yes, we would love to hear from you!Your OpportunityIn your role as a Full Stack Engineer with a strong focus on back-end development, you will be responsible for designing, developing, and deploying scalable applications that power our AI-driven solutions. Collaborating closely with engineers, designers, and product teams, you will ensure that both front-end and back-end systems are optimized for performance and reliability.Key ResponsibilitiesDevelop front-end components utilizing modern JavaScript frameworks such as React.Design, build, and enhance scalable backend services using Python frameworks (Flask, FastAPI, or Django).Implement and optimize RESTful APIs, ensuring seamless integration with front-end components.Design and optimize databases for performance and scalability, particularly using PostgreSQL.Automate CI/CD pipelines and manage AWS cloud deployments.Engage in code reviews and apply best practices for software development.Diagnose and resolve production issues to ensure system reliability.Collaborate with cross-functional teams to translate business requirements into technical specifications.

Join our dynamic R&D team as a Senior Lead Software Engineer (.NET, C#) at Acumatica! In this pivotal role, you will collaborate with a talented team of developers to design, create, and maintain large-scale, cloud-based ERP, CRM, and web applications utilizing Microsoft technologies such as .NET, C#, and MS SQL Server for businesses across the globe.Engage in the architecture, development, and customization of business applications.Create robust data access layers, business objects, and presentation layers.Innovate and develop modular enterprise-grade software solutions.Provide support for legacy code, focusing on optimization and refactoring.Conduct thorough code analysis to identify and resolve functionality errors.Collaborate with development partners on architecture and code review processes.Mentor and guide developers within Acumatica’s development network while promoting the Acumatica ERP framework.

Join Rhapsody’s global Cloud Operations team as a Senior Cloud Engineer (Windows), where you will play a critical role in maintaining the stability, reliability, and operational excellence of our Windows-based workloads hosted on AWS. This position combines hands-on Windows systems engineering with cloud infrastructure automation, deep troubleshooting, deployment support, and collaboration with customers. You will work closely with Engineering, SRE, Security, and Global Operations teams to ensure high availability, swift incident responses, and ongoing improvements across Windows services and allied cloud components.Key ResponsibilitiesDeploy, manage, and secure Windows Server workloads on AWS (including EC2, ASG, Launch Templates, EBS, and AMIs).Oversee Windows services such as Active Directory/AD DS, AWS Directory Service, Group Policy, DNS, IIS, SMB file services, certificates/PKI, and RDP access.Implement infrastructure-as-code using Terraform, Windows scripting, and AWS CLI; ensure consistent golden images and configuration baselines.Utilize AWS Systems Manager to manage and standardize Windows fleets effectively.Develop and maintain PowerShell scripts/modules for provisioning, configuration, maintenance, and diagnostics.Collaborate on shared Terraform modules and CI/CD deployments to minimize manual operations.Monitor Windows server performance and cloud metrics leveraging CloudWatch, Datadog, Event Logs, and performance counters.Conduct in-depth troubleshooting across the Windows OS, IIS, Active Directory, Group Policy, Kerberos/NTLM authentication, and network/firewall issues.Diagnose hybrid connectivity challenges involving VPNs, load balancers, and security configurations.Establish secure configuration baselines and enforce monthly patch/update cycles for Windows environments.Partner with the Security team on detections, log analysis, and endpoint protections.Maintain comprehensive documentation (SOPs, runbooks, standards, diagrams) and adhere to change and incident management processes.Engage directly with internal and external customers to resolve application issues and environment configurations.Support onboarding, migrations, deployments, and post-incident reviews.Work with SRE/Engineering teams on observability, tuning, resiliency, and cost optimization.

About GapstarsGapstars is a leading software development services provider headquartered in the Netherlands, specializing in creating innovative, agile remote teams in Sri Lanka and Portugal. Our mission is to empower ambitious tech companies with top talent, transforming scalable software into high-performance products that are set to redefine the industry landscape.About the RoleAs a Full Stack Developer, you will play a pivotal role in enhancing our internal tools and applications. Your primary focus will be to elevate user experience while ensuring we consistently deliver impactful results. Our commitment to leveraging cutting-edge technology enables us to continually iterate and enhance features, aiming for nothing short of excellence.Key Responsibilities1. Development & MaintenanceDesign, develop, and maintain internal tools and applications, including web scraping systems.Create scalable solutions for data collection and processing from diverse sources.Engage throughout the product lifecycle: from design and development to testing and deployment.2. Production Reliability & Incident ManagementProactively investigate and resolve complex production issues from start to finish.Debug across backend systems, databases, infrastructure, and integrations.Address problems directly in the codebase, ensuring sustainable solutions.Enhance monitoring, logging, and observability for better performance.3. System Enhancements at ScaleIdentify and address performance bottlenecks and scalability challenges.Optimize APIs, queries, and workflows for improved efficiency.Enhance automation systems, including email, integrations, and scraping tools.Minimize technical debt through structural improvements.