About the job
As a Senior Linux End User Technology Engineer, you will leverage your extensive technical expertise to deliver innovative solutions and provide exceptional end user support.
In this pivotal role, you will guide the design, configuration, and management of both on-premise and cloud-based desktop infrastructure. Working alongside a skilled and high-performing team, your contributions will be essential in ensuring that our platforms and services are operational, secure, and compliant, allowing our business to function seamlessly throughout the year.
Your responsibilities will include providing third-line maintenance and support for a global desktop infrastructure, ensuring that endpoints are updated and vulnerabilities and security risks are addressed while identifying future technology opportunities. Engaging directly with end users through face-to-face interactions and displaying a commitment to outstanding service will be key to your success.
We are seeking a leader with robust technical knowledge, capable of driving project initiatives using structured methodologies, providing regular updates, and mentoring team members. You will be responsible for overseeing escalated technical issues, ensuring prompt service restoration and fostering ongoing team development.

