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Senior Machine Learning Engineer II - NLU & Agentic AI

MoveworksSan Francisco, CA
On-site Full-time

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Experience Level

Senior

Qualifications

What You Will DoUtilize your software engineering, machine learning, and compound AI system engineering skills to deliver lasting value to our clients. Engage with exciting challenges in conversational agent domains, including cognitive architecture iteration, multimodal processing, multilingual capabilities, conversational memory management, and advanced reasoning strategies (like Tree of Thoughts and Graph of Thoughts). Fine-tune LLMs for optimal enterprise tool usage and reasoning, focusing on preference alignment through RLHF/RLAIF/DPO, along with agent evaluation and active learning for few-shot text classification and abstractive summarization. Implement grounding and verifiability techniques for generative AI systems.

About the job

The Role

Join Moveworks as a Senior Machine Learning Engineer II, where you will play a crucial role in enhancing our natural language understanding (NLU) and agentic AI capabilities. Your expertise in machine learning will help us deliver seamless and intelligent user experiences across our generative and conversational AI platforms.

As part of our dedicated NLU team, you'll leverage cutting-edge NLP and NLG tools, including state-of-the-art LLMs, multimodal foundation models, and hybrid vector databases. Our infrastructure empowers you to fine-tune, evaluate, and deploy your models effectively in a production environment. Collaborating closely with our world-class annotation team, you will create accurate, inclusive, and privacy-conscious datasets for model training and assessment.

Your role extends beyond model training; you will be integral in achieving exceptional AI performance across various metrics, including response speed, reliability, and overall user system capabilities. Our successful engineers are equally passionate about designing robust AI systems as they are about model development.

Our team values agility in addressing complex product and engineering challenges, continually striving to enhance the value delivered to our clients. Your contributions will significantly influence our mission to decode enterprise challenges and develop a highly reliable AI copilot through collaborative efforts across the organization.

About Moveworks

Moveworks is at the forefront of conversational AI, dedicated to transforming enterprise communication through innovative technologies. Our mission is to empower organizations with AI-driven solutions that streamline workflows and enhance user interactions. Join us as we redefine the future of work with our state-of-the-art AI capabilities.

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