Senior Machine Learning Infrastructure Engineer

At Intercom, we are revolutionizing customer service through artificial intelligence, empowering businesses to deliver outstanding customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service AI agent available, allowing companies to provide continuous, flawless customer support, ultimately enhancing customer interactions. Fin seamlessly integrates with our Helpdesk to form the Intercom Customer Service Suite—a comprehensive solution that offers AI-augmented assistance for more complex or high-touch inquiries that necessitate human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide and is setting a new benchmark in customer service. Guided by our core values, we consistently push boundaries, work with speed and intensity, and deliver exceptional value to our clients.What’s the Opportunity?The Machine Learning team at Intercom is tasked with defining innovative ML features, researching suitable algorithms and technologies, and quickly delivering initial prototypes to our customers.Our team is deeply product-focused, collaborating closely with Product and Design teams. Our dedicated ML product engineers enable rapid transitions to production, often launching beta versions just weeks after successful offline testing.We are passionate about harnessing machine learning technology, having productized everything from traditional supervised models to cutting-edge unsupervised clustering algorithms and novel transformer neural network applications. We rigorously evaluate the real customer impact of each model we deploy.What Will I Be Doing?Identifying opportunities where machine learning can add value for our customers.Defining the appropriate ML framing for product challenges.Collaborating with teammates and stakeholders from Product and Design.Conducting exploratory data analysis and research.Gaining a deep understanding of the problem areas.Researching and selecting the most suitable algorithms and tools.Being pragmatic while pushing the boundaries of innovation when necessary.Performing offline evaluations to validate algorithm effectiveness.Working alongside engineers to transition prototypes into production.Planning, measuring, and sharing insights to guide iterative development.Collaborating closely with the team and others to create exceptional ML products.

Join our innovative team at Helical as a Senior Computational Scientist, where your expertise in computational biology and machine learning will directly contribute to transformative drug discovery processes. You will play a pivotal role in bridging the gap between our foundational models and real-world applications, guiding model evaluations and practical use cases that address pressing challenges in drug development and translational research.As a respected senior individual contributor, you will report to the Head of Computational Biology, with ample opportunities for career advancement into management roles as our team expands. You will collaborate closely with our research team, providing mentorship to junior scientists and working in tandem with Product and Business Development to translate advanced biological concepts and machine learning techniques into impactful solutions for our clients.

Isomorphic Labs is pioneering the application of advanced AI technologies to unlock profound scientific insights, expedite breakthroughs, and develop transformative medicines with a vision to eradicate all diseases.The future is on the horizon, made possible by the remarkable capabilities of machine learning. We envision a world where diseases are effectively managed or eliminated through accelerated and enhanced drug discovery.Join our interdisciplinary team to spearhead groundbreaking innovations and play a pivotal role in our mission to achieve ambitious health-related goals, all while contributing to a vibrant and collaborative workplace culture.The future we aspire to is being shaped today. It begins with our culture at Isomorphic Labs. It starts with you.About Isomorphic LabsFounded in 2021, Isomorphic Labs (IsoLabs) strives to enhance human health by building upon the Nobel Prize-winning AlphaFold system. Our diverse team of experts in drug discovery and machine learning has developed groundbreaking predictive and generative AI models that accelerate scientific discovery at an unprecedented pace.Our name reflects our belief in the inherent symmetry between biology and information science. By leveraging AI's robust capabilities, we can model complex biological processes to design innovative molecules, predict drug performance, and develop novel treatments for some of the world's most challenging diseases.Our state-of-the-art drug design engine integrates AI models capable of addressing various therapeutic areas and drug modalities. We are dedicated to continuously innovating model architectures and creating cutting-edge solutions to advance rational drug design.With each significant advancement, we are progressing towards the promise of digital biology, moving closer to our ambitious mission of ultimately solving all diseases through the power of AI.

About WheelyWheely is at the forefront of revolutionizing premium transportation across major cities in Europe, the US, and the Middle East. We integrate advanced technology with the art of five-star chauffeuring, providing an experience trusted by over 100,000 active riders and 1,200 corporate partners.As a profitable and rapidly growing scale-up, we have raised $43M and generated over $100M in annual revenue. With our recent expansion into New York City, we are accelerating our growth across the US and EMEA. If you are passionate about your craft and eager to help shape the next phase of our journey, we invite you to connect with us.We are looking for mid-level and senior Data Scientists / Machine Learning Engineers who will take ownership of the entire workflow, from ideation and research to production deployment.Join one of our specialized teams (Mapping, Matching, Pricing, or Supply) to tackle complex and high-impact challenges such as ETA prediction, routing, map matching, dynamic pricing, bipartite matching, driving style prediction, and LLM integration.

Wise seeks a Lead Machine Learning Engineer / Scientist based in London. This role centers on developing and refining machine learning models and algorithms that help drive data-informed decisions throughout the company. What you will do Build and enhance machine learning models to support Wise’s products and services. Collaborate with teams from various disciplines to deliver scalable, effective solutions. Apply advanced algorithms to improve decision-making and strengthen product offerings. Collaboration This position involves working closely with colleagues across the business, bringing together expertise from different areas to solve complex challenges and deliver impactful results.

Join Vortexa, a leader in the energy data analytics sector, as a Data Scientist specializing in production-grade machine learning. In this role, you will harness the power of advanced algorithms to process thousands of energy data points per second from diverse operational sources. Your expertise will be crucial in managing vast datasets while implementing sophisticated classification and anomaly detection models in real-time. You will maintain comprehensive data lineage and deliver actionable insights through high-performance platforms utilized by energy operators around the world.As a member of the Data Platform Team, you will oversee all machine learning operations across our extensive energy data ecosystem. Your work will span from raw sensor data from millions of energy assets to complex operational datasets, generating high-value predictions such as equipment failure detection, energy demand forecasting, operational anomaly identification, predictive maintenance scheduling, and system optimization recommendations.We pride ourselves on developing a robust suite of statistical and machine learning models that provide the most precise and actionable insights into energy operations. Our models are continuously validated by in-house energy analysts and traders, ensuring the reliability of our predictions. You will play a key role in designing and building ML infrastructure and applications that enhance the design, deployment, and monitoring of ML pipelines and models.Collaborating closely with software engineers, fellow data scientists, and energy analysts, you will help bridge the gap between research experiments and production energy systems, ensuring operational uptime and fault tolerance of our ML platform.

About Sylvera Sylvera empowers organizations to make informed investments in carbon and commodity markets. Our independent assessments of carbon project quality, market pricing, and supply signals, alongside our geospatial and carbon intensity data, provide clients with the vital insights needed for impactful climate action.Our diverse team of over 130 scientists, engineers, and market analysts operates across major cities including London, New York, São Paulo, Singapore, and Tokyo. We specialize in market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis, partnering with governments to enhance transparency and rigor in carbon markets.With backing from over $96 million in investment from prominent firms like Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we are trusted by Fortune 500 companies and major financial institutions globally.If you are passionate about climate science, enjoy tackling complex challenges, and wish to work with a dedicated team committed to our mission, we invite you to explore this opportunity.Role Overview ‍‍We are seeking a dedicated Applied Scientist – Forest Lidar & 3D ML to join our Earth Analytics (EA) team.Your primary focus will be to address a significant research challenge in a high-impact commercial context: the automation of tree segmentation from intricate terrestrial laser scanning (TLS) point clouds. Your work will be pivotal in enhancing Sylvera’s innovative Biomass Atlas product, which is increasingly utilized for carbon accounting within carbon markets. You will gain exclusive access to a premier ground-truth, labeled dataset of 3D forest point clouds sourced from global forests.Key Responsibilities:Designing, training, and implementing advanced 3D deep learning models (e.g., sparse convolutions, PointNet, TreeLearn, or similar architectures) for automating tree instance segmentation and Quantitative Structure Model (QSM) generation.Converting experimental machine learning research into reliable, reproducible code, collaborating closely with our production engineering team to deploy models at scale.

Join datatonic as a Senior Machine Learning Engineer and be a pivotal part of our innovative team focused on transforming data into actionable insights. In this role, you will leverage your expertise in machine learning to develop and enhance algorithms, contribute to data-driven solutions, and collaborate with cross-functional teams to push the boundaries of data analytics.

Intercom is an innovative AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our state-of-the-art AI agent, Fin, is recognized as the leading customer service AI solution available. It enables businesses to provide consistent, high-quality customer service, thereby enhancing their overall customer experience. Fin can seamlessly integrate with our Helpdesk to form the comprehensive Intercom Customer Service Suite, which offers AI-enhanced support for more complex queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the customer service landscape. Guided by our core values, we continuously challenge the status quo, act with urgency, and strive to deliver remarkable value to our clients.What is the Opportunity?Our Machine Learning team at Intercom is pivotal in identifying and developing new ML features, exploring suitable algorithms and technologies, and swiftly delivering initial prototypes to our customers.We are a highly product-focused team, collaborating closely with our Product and Design partners. The dedicated ML product engineers on our team enable us to expedite our transition to production, often launching beta versions just weeks after successful offline testing.We are deeply passionate about harnessing machine learning technology, having productized a range from traditional supervised models to state-of-the-art unsupervised clustering algorithms and innovative applications of transformer neural networks. We rigorously test and evaluate the tangible customer impact of each model we deploy.What Will I Be Doing?Actively participate in recruitment, mentoring, and career development initiatives for fellow engineers.Elevate technical standards, performance metrics, reliability, and operational excellence.Pinpoint opportunities where ML can deliver significant value to our customers.Collaborate with team members and Product and Design stakeholders to define the appropriate ML framework for product challenges.Conduct exploratory data analysis and research to gain a deep understanding of the problem domain.Investigate and select suitable algorithms and tools, balancing practicality with cutting-edge innovation where necessary.Execute offline evaluations to validate algorithm efficacy.Collaborate with engineers to transition prototypes to production.Plan, measure, and disseminate insights to guide iterative improvements.

Why Join Faculty?Founded in 2014, Faculty believes that artificial intelligence is the defining technology of our era. Over the years, we have partnered with more than 350 global clients, transforming their operations using human-centric AI solutions. Discover our impactful projects here.We prioritize innovation over trends, developing responsible AI that genuinely drives results. Our team offers unmatched expertise in technical, product, and delivery aspects, serving clients across various sectors including government, finance, retail, energy, life sciences, and defense.As our business expands rapidly, we seek individuals who share our intellectual curiosity and aim to create a meaningful legacy through technology.Join us in harnessing AI's potential and making a significant difference in its applications.About Our TeamOur Defence team is dedicated to developing and implementing human-centered AI solutions that provide our nation with a strategic advantage in defense. We collaborate closely with clients to deliver ethical and cutting-edge AI for high-stakes scenarios, ensuring the balance of global power critical to our freedoms.Due to the sensitive nature of our work with Defence clients, you will need to be eligible for UK Security Clearance (SC) and should be prepared to work on-site with these clients 2 to 4 days a week, which may involve travel across the UK.When not on client sites, you will enjoy the flexibility of working from our London office or remotely from any location within the UK.Role OverviewAs a Senior Machine Learning Engineer, you will spearhead the development and deployment of innovative AI systems for a diverse client base. Your responsibilities will include designing, building, and deploying scalable, production-quality ML software and infrastructure that adheres to stringent operational and ethical standards.This position requires a proactive, cross-functional approach, blending technical skills, engineering leadership, and strong client-facing abilities.

Join our dynamic team at comind as a Senior Machine Learning Engineer. In this pivotal role, you will leverage your expertise in machine learning and data analysis to develop innovative solutions that drive our business forward. You will collaborate with cross-functional teams to design, implement, and optimize algorithms that enhance our products and services.

AccuRx seeks a Senior Machine Learning Engineer to join the team in London (Shoreditch). This position centers on creating machine learning tools that help improve patient care and streamline healthcare processes. What you will do Design and build machine learning solutions aimed at supporting healthcare professionals and patients. Work closely with a talented team to develop technology that makes a real difference in healthcare delivery. Collaboration Teamwork is a key part of this role. Regular collaboration with colleagues ensures that the solutions developed are practical and impactful for real-world healthcare settings. Location This position is based in Shoreditch, London.

Role overview asos is seeking a Senior Machine Learning Scientist with a focus on Personalisation to join the London team. This position centers on building and enhancing machine learning models that influence how users experience the asos platform. What you will do Design and develop machine learning models to personalise the shopping experience for asos customers. Collaborate with data scientists, engineers, and product teams to create and refine algorithms that connect users with relevant products. Use data-driven approaches to increase user engagement and help customers discover items that match their preferences. Support the ongoing improvement of asos’s recommendation systems so customers can find what they need more easily. Collaboration This role sits within the data science team and works with cross-functional partners across asos. The work directly shapes the customer journey and the effectiveness of personalised recommendations on the platform.

Role overview Utility Warehouse is hiring a Senior Machine Learning Engineer in London. This role focuses on building and deploying machine learning models that support business goals and improve customer interactions. The position involves close collaboration with colleagues from different teams to deliver practical solutions. What you will do Design, develop, and implement machine learning algorithms Analyze data to identify patterns and opportunities for automation Work with software engineers and other stakeholders to integrate models into production systems Support decision-making by delivering insights from data-driven models

PlayStation, part of Sony Interactive Entertainment and a subsidiary of Sony Group Corporation, is known worldwide for its impact on entertainment. The PlayStation lineup includes PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and a collection of titles from PlayStation Studios. The company values inclusion and diversity, working to foster an environment where employees feel empowered. Those interested in innovation, technology, and gaming are welcomed to explore opportunities within the global PlayStation community. Role overview The Visual Computing Group (VCG) at PlayStation is hiring a Senior Manager of Machine Learning in London, United Kingdom. This leadership role guides research and development in neural networks and machine learning to influence the future of gaming and live streaming. VCG develops and implements advanced machine learning strategies to enhance game rendering and streaming systems for Sony Interactive Entertainment. The team’s work targets improvements in runtime efficiency, visual quality, and latency. With the recent acquisition of Cinemersive Labs, VCG has expanded its machine learning projects and ambitions.

Exciting News! We're thrilled to announce that we've successfully raised $60 million in our Series B funding round, achieving a valuation of $685 million. Learn more about this significant milestone here. At Lawhive, our mission is clear: to democratize access to legal services for everyone. The legal landscape is often hindered by outdated technologies and practices, which is why we've fundamentally reimagined the model, leveraging our proprietary AI operating system as the foundation.As a regulated law firm, Lawhive integrates cutting-edge AI technology to enhance legal expertise and revolutionize the practice of law, delivering outstanding outcomes for both clients and legal professionals.Our innovation hub, Lawhive Labs, embodies this vision. Here, we unite elite engineers, designers, AI specialists, and legal experts from across the globe to shape the future of law.With the backing of prestigious investors like Google Ventures, Balderton Capital, and TQ Ventures, we are poised for international expansion following our recent funding success. Having launched in the US in 2025, we are only at the beginning of our journey.Engineering at LawhiveOur engineering team of 40 talented individuals is dedicated to architecting, developing, and maintaining Lawhive's platform, which is trusted by numerous legal professionals daily across the UK, US, and beyond.In the coming year, we are committed to addressing numerous challenges, particularly:Enhancing the user experience for AI interactions within legal practice, moving beyond conventional chat interfaces to pioneering new methods of human-machine engagement.Integrating modularity and international adaptability into our platform as we build the world’s first global consumer law firm.Our approach to legal services is holistic; we are not just developing software, we are an AI-driven law firm.

Join Deliveroo as a Senior Machine Learning Platform Engineer, where you'll play a pivotal role in shaping the future of our machine learning capabilities. You will work alongside talented engineers and data scientists to build robust and scalable machine learning platforms that drive our business forward. Your expertise will help us leverage data to enhance our services, improve customer experiences, and optimize performance.

Join Synthesia, the world's premier AI video platform used by over 90% of the Fortune 100 companies. Since our inception in 2017, we have established our headquarters in London and expanded our reach across Europe and the United States.As artificial intelligence continues to revolutionize our daily lives and workplaces, Synthesia is at the forefront of developing innovative products that enhance visual communication and foster enterprise skill development, enabling people to excel and remain pivotal in thriving organizations.Following our recent Series E funding round, where we successfully raised $200 million, our company valuation has soared to $4 billion, with total funding surpassing $530 million from esteemed investors such as Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside founders and operators of leading firms like Stripe, Datadog, Miro, and Webflow.We are seeking a talented Senior Machine Learning Platform Engineer to become a vital part of our ML Platform team.In this role, you will be responsible for building and maintaining the systems that empower researchers and product teams to train, serve, and deploy generative models efficiently and reliably. Your responsibilities will span research infrastructure, production serving systems, internal tooling, and the platform interfaces that unify them. A key focus will be on enhancing the automation and agent-oriented capabilities of these systems, allowing workflows to be executed through dependable tools rather than manual processes.We are looking for a well-rounded engineer with a systems-oriented mindset:Someone who has experience in infrastructure, backend systems, and tooling, and has practical exposure to ML systems.This is not a conventional ML Engineer position. We seek individuals who are deeply invested in reliability, scalability, performance, and resource efficiency within complex production settings.This is a hands-on senior individual contributor role with significant ownership over how our ML platform evolves as we scale the number of models, workloads, tools, and teams that depend on it.Key ResponsibilitiesDesign and enhance the platform systems supporting model training, evaluation, and production serving.Construct infrastructure and tools that bolster the reliability, scalability, and cost-effectiveness of ML workloads.Develop internal tools and workflows that are user-friendly for both human operators and automated agents.Collaborate on the architecture that governs the deployment, serving, and operation of models across research and production environments.

Join our dynamic team at Carta as a Senior Machine Learning Engineer II, where you will leverage cutting-edge technology to shape the future of our data-driven solutions. You will play a pivotal role in designing, developing, and deploying machine learning models that enhance our product offerings and drive business impact.