Senior Manager, Consulting - Technology Implementation

Join ixllearning as an Implementation Specialist, where you will play a pivotal role in the successful deployment of our innovative educational solutions. You will work closely with clients to ensure smooth implementation, providing training and support as needed to maximize their experience with our products.

humanagency seeks an AI Implementation Specialist to advance construction technology efforts in Chicago. This role centers on integrating advanced AI tools to make construction workflows more efficient and support better project outcomes. Key responsibilities Collaborate with multidisciplinary teams to introduce and apply AI technologies on active construction projects. Identify opportunities to improve processes and support more efficient project delivery through AI-driven solutions. Support the adoption of new technology aimed at enhancing project results and delivery methods. Location This position is based in Chicago.

At FleetWorks, we are at the forefront of developing innovative conversational AI technologies aimed at streamlining intricate workflows for freight carriers and brokers. Our sales process is deeply consultative, emphasizing the demonstration of measurable value through tailored solutions prior to finalizing agreements.We are in search of a Deployment Strategist who will serve as both the technical and creative cornerstone for our prospects and clients. This pivotal role connects our customers' operational challenges with effective solutions crafted on the FleetWorks platform. You will collaborate closely with the go-to-market (GTM) team to design, build, and showcase customized AI agents that highlight our value proposition, transforming potential leads into successful partnerships.This position is hands-on and impactful, necessitating a combination of business insight, technical inquisitiveness, and a results-driven approach. This role is based full-time in our Chicago office. Key ResponsibilitiesDefine Use Cases: Collaborate with the commercial team from pre-sales to upselling, gathering customer needs and translating them into clear, actionable AI agent solutions.Create Sales Materials: Develop and update internal sales enablement resources (e.g., presentations, ROI calculators, one-pagers) that assist the sales team in articulating the benefits of various AI solutions during the initial sales stages.Lead Proof of Concepts (POCs): Oversee the technical development and setup of custom AI agents and demo environments to verify the value of the FleetWorks platform for specific customer scenarios.Documentation and Organization: Help in chronicling successful deployment playbooks and maintaining a centralized repository of successful use case examples and configuration best practices.Facilitate Feedback Collection: Systematically collect, document, and communicate feedback from customers and the sales team from pilot programs to the Product and Engineering teams to guide future product developments.QualificationsTechnical Proficiency: A strong aptitude for new software and systems. You must be a quick learner who can swiftly understand the intricacies of AI setup, prompting, and technical execution.Analytical and Detail-Oriented: Exceptional organizational skills and keen attention to detail are crucial for managing and overseeing complex demo environments and deployment checklists.Collaborative Problem-Solver: Ability to work efficiently with cross-functional teams and customers to develop innovative solutions.

About the Role OneTrack is growing quickly, serving enterprise clients with advanced AI solutions for warehouse and logistics operations. The Senior Implementation Manager plays a key part in this expansion, ensuring that each new deployment delivers real value and that client expectations are met from start to finish. This position connects sales with operational success, helping OneTrack turn every contract into a measurable client outcome. What You Will Do Lead the full client implementation process, starting at contract signature and continuing through ongoing value delivery. Coordinate cross-functional teams across sales, engineering (hardware and software), and field service to support successful deployments. Oversee complex, multi-site rollouts involving both hardware and software integration. Drive operational changes within warehouse environments, adapting solutions for each client’s needs. Manage change at all organizational levels, from frontline staff to executive leadership. Remain accountable for project results well beyond initial go-live. Translate advanced AI technologies into practical improvements within physical operations. Location This position is based in Chicago, Illinois, United States.

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

As an Implementation Analyst at OpenGov, you will play a pivotal role in ensuring successful deployment of our innovative software solutions. Your key responsibilities will include collaborating with clients to understand their requirements, configuring software to meet those needs, and providing training and support for end users. You will work closely with cross-functional teams to streamline processes and enhance customer satisfaction.

Join DoorDash for Business as a Technical Implementation Specialist, where you will play a pivotal role in enhancing our clients' experience by implementing our innovative delivery solutions. You will work closely with various teams to ensure seamless integration and optimal performance of our systems.Your expertise in technical implementation will empower businesses to leverage DoorDash's offerings effectively, driving growth and customer satisfaction.

About LoopAt Loop, we are dedicated to unlocking profits trapped within the supply chain and reducing costs for consumers. We recognize that poor data and inefficient workflows create obstacles, limiting working capital and increasing expenses for all stakeholders in the supply chain.Our cutting-edge audit and pay platform utilizes domain-driven AI to navigate the complexities of supply chain data and documentation. By enhancing visibility into transportation expenditures, we empower companies to manage their costs effectively and drive profitability. Esteemed industry leaders such as J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart are proud to partner with Loop.Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and a host of top-tier angel investors. Our talented team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and established industry leaders like C.H. Robinson.About the RoleWe are seeking a skilled Implementation Manager to work collaboratively across Sales, Pre-Sales, Engineering, and Customer Success teams to ensure a seamless onboarding experience for our clients. The Implementation Manager will conduct thorough discovery to understand client needs, configure Loop’s system, and manage each implementation from initiation through post-launch support to guarantee that internal and external timelines are adhered to. This role includes partnering with operations and engineering to ensure that the final configured product meets client requirements and is well-supported for ongoing service. The Implementation Manager will provide client support for both in-person and virtual implementations, offering product and operational expertise to effectively tailor the client’s instance while recommending best practices that may involve change management.Key ResponsibilitiesOversee project management for solution scoping and implementations, including but not limited to:Lead the onboarding process for new clients, ensuring a smooth transition from sales to implementation. Work closely with the sales team to gain a comprehensive understanding of client needs and requirements.Conduct kick-off calls—both remote and occasionally on-site—to provide an overview of Loop’s solution.Develop and implement detailed implementation plans for each client, outlining timelines, milestones, and deliverables while coordinating with cross-functional teams to ensure timely completion of all aspects of the implementation.Collaborate with Loop’s technical architect to define use cases for Loop’s product and roadmap.Participate in weekly status meetings...

OpenGov stands at the forefront of AI and ERP solutions tailored for local and state governments across the U.S. Over 2,000 municipalities, state agencies, school districts, and special districts leverage the OpenGov Public Service Platform to enhance operational efficiency, adapt to evolving needs, and foster public trust. Our award-winning offerings encompass enterprise asset management, procurement and contract management, accounting, budgeting, billing, revenue management, permitting, licensing, and transparency. These innovative solutions integrate seamlessly within the OpenGov ERP, empowering public sector organizations to prioritize effectively and achieve maximum ROI with every decision and dollar spent. Discover more about OpenGov’s mission to cultivate more effective and accountable government at OpenGov.com.Job Summary:As an Implementation Analyst, you will play a pivotal role in delivering exceptional value to OpenGov customers, ensuring a swift and seamless implementation process through your expertise and product knowledge. You will oversee the entire customer implementation journey, laying a robust foundation for their OpenGov platform and maximizing their investment in our solutions.Key Responsibilities:Lead and manage new customer implementations from inception to completion, providing comprehensive guidance, technical support, and training throughout the process.Serve as the primary technical liaison for new customers integrating OpenGov or expanding their existing functionalities.Engage directly with government leaders, guiding them through implementation and empowering them to become effective administrators of the OpenGov software platform.Identify customer pain points and collaborate with cross-functional teams to streamline, enhance, and automate processes to improve customer workflows.Develop a deep understanding of governmental processes across various states.Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, including training for new customers.Continuously refine and implement best practices for each data environment to optimize customer outcomes.

Join OpenGov, the premier provider of AI and ERP solutions tailored for local and state governments across the United States. Our innovative Public Service Platform empowers over 2,000 cities, counties, state agencies, school districts, and special districts to operate more efficiently, adapt quickly to changes, and strengthen public trust. Our leading products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions are seamlessly integrated into the OpenGov ERP, enabling public sector organizations to concentrate on their priorities and maximize return on investment with every decision. Discover our mission to foster more effective and accountable government, and our vision of high-performance governance for every community at OpenGov.com.Job OverviewAs an Implementation Analyst, you will play a pivotal role in delivering exceptional value to OpenGov customers by ensuring a seamless and efficient implementation process. Drawing on your product expertise, you will provide strategic recommendations and support, ensuring that customers maximize their investment in OpenGov.

Join zeneducate as a Compliance Specialist in our Chicago office, where you will play a crucial role in ensuring our operations adhere to regulatory standards and internal policies. In this position, you will be responsible for conducting compliance audits, evaluating risk management strategies, and collaborating with various departments to enhance compliance practices. Your expertise will help us maintain our commitment to integrity and excellence.

OpenGov provides AI-driven ERP solutions to local and state governments across the United States. More than 2,000 municipalities, counties, and public sector agencies use the OpenGov Public Service Platform to improve efficiency, adapt to change, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. These products work together within the OpenGov ERP to help public organizations achieve their goals and maximize the impact of every decision. Learn more about OpenGov’s mission at OpenGov.com. Role overview The Lead Implementation Consultant takes a central role in delivering value to customers by guiding the implementation of OpenGov’s solutions. This position requires deep product knowledge, experience with public sector operations, and the ability to develop practical solutions for complex challenges. The role involves managing implementation projects, mentoring teammates, and contributing to delivery operations, sales scoping, and product development. Building strong cross-functional relationships is key to achieving both customer and organizational goals. What you will do Manage end-to-end implementation projects for new and existing clients, including gathering requirements, configuring the platform, and providing training. Serve as the main technical advisor for clients, ensuring communication stays clear and objectives are met. Guide government officials through the implementation process and support them as they adopt OpenGov solutions. Assess customer needs and challenges, working with teams across OpenGov to design solutions that improve client workflows. Develop specialized knowledge of government processes in different states to address a variety of client requirements with creative approaches.

Position: Senior Implementation Specialist - VMware AdministrationLocation: Boling Brook, ILContract Duration: 6+ monthsInterview Type: Phone InterviewVisa Requirements: Open to Any VisaRole Overview:As a Senior Implementation Specialist specializing in VMware Administration, you will play a pivotal role in managing and optimizing our VMware environment. You will collaborate with various teams to ensure best practices are implemented, virtual machines are safeguarded, and the environment scales effectively without performance issues.Key Responsibilities:Lead the management of the VMware environment with a focus on best practices.Provide expert recommendations for performance enhancements and security.Ensure the protection of virtual machines within the infrastructure.Work on scaling the environment to meet growing demands.

About UsAt BriteCore, we are a pioneering company dedicated to empowering Property & Casualty (P&C) insurers. Our mission is to facilitate business growth and streamline operations through our innovative cloud-native technology.Our all-in-one software platform is critical for our carrier customers, allowing them to manage policies, billing, and claims efficiently while providing real-time analytics and digital portals for both agents and policyholders. Unlike others who depend on outdated systems, BriteCore is at the forefront of the transition to modern cloud technology. Our commitment to continuous improvement ensures we deliver new features and enhancements with a core insurance platform that is flexible and scalable—designed to adapt to the changing needs of insurers.We foster an inclusive and collaborative atmosphere, where team members are encouraged to share insights, challenge norms, and develop both personally and professionally. Our geographically distributed team shares a common passion for revolutionizing the insurance sector and providing outstanding service.Join BriteCore and contribute to shaping the future of insurance technology. Collaborate with talented professionals and make a significant impact. If you're ready to innovate and create something exceptional, let's work together to build the future of insurance software.

Operations SpecialistLocation: Lisle, IL (Onsite Only)Compensation: $65,000 – $75,000 annually (DOE) + BenefitsAbout UsFounded in 1986, Cargomatic has established itself as a premier provider of transportation services, specializing in the Full Container Drayage market. Our vast experience allows us to facilitate seamless container transport across the United States, collaborating closely with shippers, steamship lines, NVOCCs, and freight forwarders to guarantee timely and precise deliveries.The RoleWe are looking for an enthusiastic Operations Specialist to join our Lisle, IL office. This position will report directly to the Assistant Operations Managers and will play a crucial role in coordinating and dispatching ocean container shipments nationwide. Please note that this is a 100% in-office position with no remote or hybrid options available.ResponsibilitiesAssist Assistant Operations Managers with daily operational tasks.Dispatch import and export ocean containers throughout the U.S.Engage in daily communication with customers and carriers to ensure service excellence.Manage shipment data entry, rail billing, and ensure rating accuracy.Handle high volumes of emails and phone calls professionally and promptly.Support the achievement of KPIs and metrics for the operations team.QualificationsMinimum of 2 years of experience in the transportation, logistics, or drayage industry.Excellent interpersonal and communication skills, both written and verbal.Strong multitasking capabilities and adept at prioritizing tasks in a fast-paced environment.Proficiency in Microsoft Excel, Word, and Outlook; experience with CargoWise is a plus.Detail-oriented, eager to learn, and motivated to achieve success.Compensation & BenefitsBase salary: $65,000 – $75,000 annually, based on experience.Benefits package: Comprehensive health, dental, and vision insurance; company-paid life insurance; and a 401(k) plan with employer matching.Generous paid time off, holidays, and ongoing professional development opportunities.

Welcome!At Fever, we are proud to be the premier tech platform transforming the landscape of culture and live entertainment.Our goal? To make culture and entertainment accessible to everyone. Through our innovative technology and data-centric methods, we are changing how individuals interact with live entertainment. Each month, over 300 million users across more than 40 countries are inspired to explore unforgettable experiences, while we empower event creators with our insights and technology, enabling them to expand, innovate, and enhance their events to connect with new audiences.Our achievements? We've collaborated with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally recognized experiences, all backed by leading global investors! Exciting, right?To continue this journey, we seek motivated individuals with a proactive approach who are ready to influence the future of entertainment!If you're ready to join the adventure, let's delve into this role and your contributions to Fever’s mission.ABOUT THE ROLEAre you ready to apply your expertise as a Safety and Security Specialist with Fever in the U.S.?We are looking for candidates with a strong background in safety and security, equipped with a versatile skill set, to bolster Fever’s operations in North America.The U.S. Safety & Security Specialist will be crucial in shaping Fever’s global Safety & Security framework. Reporting directly to Fever’s global Health and Safety Manager, this role presents an exciting chance for a hands-on professional eager to take full ownership of safety initiatives across our U.S. operations, including workplaces, live events, and high-profile experiences. The ideal candidate will enjoy significant autonomy to develop, influence, and elevate safety and security standards, directly contributing to Fever’s mission of creating safe, world-class entertainment experiences.With dotted line reporting to both the Global Physical Security and Crisis Management Managers, this hybrid role offers a unique opportunity to operate independently while aligning with Fever’s global safety and security strategy.The successful candidate will lead local efforts with a primary focus on health and safety compliance, employee wellbeing, and preventative risk management, while also managing local security operations and crisis response. Acting as the key liaison between regional operations (in one of Fever’s largest global markets) and Fever’s Global Safety & Security team, you will play a vital role in enhancing our safety framework.

Join CGS Federal as a Records Management Specialist III, where you will play a vital role in supporting a significant Federal agency initiative through technical, management, and documentation expertise. At CGS, we unite passionate, skilled, and imaginative individuals to tackle the government's most pressing challenges using innovative technologies. We are looking for candidates who are eager to drive government innovation, value teamwork, and possess the foresight to meet organizational needs. We foster a supportive environment where employees are encouraged to grow professionally through diverse learning opportunities.

Join our dynamic team at dev2 as an Implementation-Conversion Analyst II. In this pivotal role, you will be responsible for analyzing and enhancing our conversion processes to optimize client implementations. Your insights will drive efficiency, improve user experience, and ultimately contribute to the success of our clients.

Join Amgen, a world-renowned biotechnology company, as a Senior Oncology Specialist and play a pivotal role in advancing cancer treatment. In this position, you will leverage your expertise in oncology to educate healthcare professionals, support clinical initiatives, and promote our innovative therapies. Your contributions will directly impact patient outcomes and the future of oncology care.