Senior Manager, Enterprise Customer Success - US Central

DrataRemote - US

Remote Full-time $100K/yr - $195.7K/yr

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Experience Level

Senior Level Manager

Qualifications

- Proven experience in customer success management, ideally within an enterprise environment.- Exceptional leadership skills with the ability to motivate and guide teams to success.- Strong analytical skills to assess customer needs and develop effective strategies.- Excellent communication and interpersonal abilities to build rapport with clients.- A proactive approach to problem-solving and a passion for customer satisfaction.

About the job

Our Mission & Values:
At Drata, our commitment is to empower organizations in earning and maintaining the trust of their users, customers, partners, and prospects. We serve as the proof layer that validates the trustworthiness of exceptional companies.

We uphold our core values consistently. Built on Trust emphasizes the importance of reliability. Acting with Integrity compels us to make the right choices always. Our Customer-Obsessed approach ensures we prioritize the needs of those we serve. Our Competitive Fire motivates us to strive for excellence. We embrace Diversity, which brings diverse perspectives leading to innovative solutions. Our Automation First mindset allows us to enhance efficiency, saving both time and resources.

Our Culture & Work Style

At Drata, we are not merely developing software; we are cultivating a transformative mindset. Our ethos is rooted in:

Be a Driver (Owner‑Operator Mentality): Take ownership of your initiatives. Pursue continuous improvement. Achieve outcomes.
Move at Drata Speed (Precision & Velocity): Make swift decisions. Learn quickly. Create immediate impact.
Stay Mission-Driven (Customer‑Obsessed): Question assumptions. Deliver substantial value. Maintain a relentless hunger for growth.

If you flourish in an environment where you are empowered, invigorated, and collaborating with intelligent, mission-focused individuals, you’ll find your place here.

Why Join The Drata Team?

To truly grasp the essence of the Driver’s Mindset, witnessing it in action is essential. We are an award-winning, mission-driven collective of 600+ professionals globally, united by a culture that champions trust, speed, and relentless growth.

See the Speed: Join our CEO, Adam Markowitz, as he shares our remarkable hyper-growth journey from $0 to $100M ARR in just four years.
Hear the Voice of the Team: Discover testimonials from our team on our collaborative culture and the growth opportunities we offer.
Experience the Impact: Learn why we consistently rank on Fortune's Best Workplaces lists.
Connect with Us on Socials: LinkedIn - follow us for updates.

About Drata

Drata is a pioneering company focused on enhancing trust in business relationships. With a robust team dedicated to innovation and customer success, we strive to create software solutions that empower organizations to simplify their compliance processes.

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Senior Manager, Enterprise Customer Success - US Central

Experience Level

Qualifications

About the job

About Drata

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